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Operations

Your role of Steward at Historic Environment Scotland will be a fixed term position, running from May until August 2024 initially.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Bute and Port Glasgow through the season.

You will have the opportunity to work at:

Rothesay Castle: unique among Scottish castles for both its early date and unusual circular plan. It’s also famous for its close links with the Stewarts – both while they were hereditary high stewards and, from 1371, a royal dynasty. To this day, the heir to the throne still has the title Duke of Rothesay.

Glasgow & Strathclyde is a vibrant area of Scotland, encompassing 21 sites from Dunbartonshire to Ayrshire, including Glasgow and Lanarkshire. Our team works across a wide range of sites including castles, cathedrals, and gasworks. As a steward, you are key to enhancing the experience of our visitors by engaging with them about all aspects of our unique sites.

Your role of Steward at Historic Environment Scotland will be a fixed term position, with an expected start date in May, until the end of September.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Glasgow & Strathclyde during the season.

Dumbarton Castle:
You will have the opportunity to work at Dumbarton Castle, a stronghold that stood at the heart of an ancient kingdom covering the area now known as Strathclyde. Set high upon a volcanic rock in the Firth of Clyde, the castle was a royal refuge.

Glasgow & Strathclyde is a vibrant area of Scotland, encompassing 21 sites from Dunbartonshire to Ayrshire, including Glasgow and Lanarkshire. Our team works across a wide range of sites including castles, cathedrals, and gasworks. As a steward, you are key to enhancing the experience of our visitors by engaging with them about all aspects of our unique sites. Glasgow Cathedral welcomes upwards of 400,000 visitors per year, and hosts a mix of secular and religious events throughout the year

We are currently recruiting for an Estates & Facilities Assistant to join the team at Newbattle Abbey College.

The successful post holder will have:

• Experience in building services industry

• Experience of working in building industry

• Some knowledge/competency in electrical work, central heating systems, DIY skills

• High level of maintenance and repair skills

• Excellent communication skills

• Ability to use own initiative and priorities workload to meet deadlines.

• Excellent interpersonal skills

• A high level of adaptability to be able to cover unsociable hours including weekends, split shifts, early mornings, and evenings.

Purpose of Job
To undertake the daily operational and maintenance duties in support of the
college buildings, grounds, and business park.

Major Tasks/Job Activities
1. Undertake routine checks and maintenance of the College heating and hot
water facility, Monitoring and managing the boilers setting via the Business
Management System (BMS).

2. To liaise with specialist contractors and report/action any faults found to
Estates & Facilities Manager.

3. Ensure all areas are setup and maintained daily, and as required. To set up
corporate areas as noted in the bookings diary.

4. To assist with setting up college ICT equipment when required.

5. To monitor and assist with maintaining the decoration and building fabric of
the College.

6. In consultation with the Estates & Facilities Manager liaise with contractors
and their representatives to ensure that health and safety standards are
addressed.

7. Liaise with and support the student body, and all staff with regards to the
operation and maintenance of the college buildings and services.

8. Represent the best interests of the College in internal and external meetings
as required.

9. As Deputy Fire Warden undertake and record weekly system test on the fire
detection system. Check all fire escape routes and for any tampering/faults
with fire safety equipment/alarms. Assist the Estates & Facilities Manager with
periodic fire evacuation drills.

10.Undertake out of hours duties on an established standby rota basis.

11.Ensure that all access roads, paths, and perimeter fences are maintained and
kept in a good state of repair.

12.Maintain all College plant, equipment, and furnishings.

13. Oversee external contractors as directed by the Estates & Facilities Manager

14.Liaise with prospective Business Park tenants and monitor tenant lease
compliance and secure monthly meter readings from each unit.

15.Investigate issues reported by tenants and ensure, in conjunction with the
Estates & Facilities Manager, that they are dealt with in a timely and
professional manner.

16.Report to the Estates & Facilities Manager any maintenance and/or estates
issues relating to the college buildings, grounds and/business park.

17.To undertake any other appropriate duties as directed by the Estates &
Facilities Manager.

Closing date: Sunday 28th April
Interviews are likely to be held w/b Monday 6th May.

Your role of Steward at Historic Environment Scotland will be a part year permanent position. The likely start date for this role is in May 2024.

Are you looking for a seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Caerlaverock during the season.

– Be part of a team that loves and cares for Caerlaverock Castle
– Share your passion for history and ensure our visitors enjoy a warm and welcoming experience.

Caerlaverock Castle is considered one of Scotland’s finest medieval castles, with its water filled moat, towers and unique triangular shape. Nestled in beautiful landscape, it appeals to both nature and history lovers. The peaceful region of Dumfries and Galloway has many heritage attractions and you may also get the opportunity to work at some of these other sites.

The protection of Scotland’s natural and cultural heritage, its flora and fauna, and its landscapes and buildings is a core purpose of the National Trust for Scotland, driving activities across the organisation, and informing its identity as a charity, as well as the identity of Scotland and its people. All of these elements are fundamentally threatened by the impacts of climate change. As such, action in response to climate change is a central concern for the Trust.
This has been recognised for a number of years by the Trust and work has been taken forward including development of a Climate Change Action Plan, an adaptation assessment, renewable energy initiatives, climate risk modelling and energy reduction strategies. Unfortunately, some of this momentum was lost during the pandemic but the Trust has recently published a renewed commitment to mitigating and adapting to climate change within its published 10 Year Strategy which includes a target to be carbon negative by 2031. The Trust has also recently concluded an estate wide natural capital baseline assessment.
The Trust has been monitoring its environmental performance in compliance with ESOS and SECR reporting requirements. Planning and reporting against our carbon negative target will require the introduction of new policies, systems and approaches to be adopted across the organisation through procurement, people management and the management of buildings and land.

JOB PURPOSE

This job exists to:

Lead on policy, standards and guidance on environmental management and reporting ensuring the organisation is able to meet its target of being carbon negative by 2031 and be transitioning to be more resilient to the impacts of climate change.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Lead on development of climate and environmental management policy, standards, target setting and guidance.
2. Be responsible for reporting on environmental performance including ESOS and SECR and relevant internal performance reporting including key performance indicators and the annual report.
3. Be responsible for ensuring the organisation has sufficient systems in place to manage and report against environmental performance- notably carbon equivalent emissions, waste management, water and energy efficiency
4. Establish a new NTS forum for coordination of environmental management, performance monitoring and sharing best practice
5. Provide advice to property and national function staff on request and through production of briefings and contribution to project and strategy development
6. Act as the lead NTS contact for climate and environmental management issues with external bodies including Scottish Government, SEPA and Scottish Environment LINK, and other charities
7. Lead on relevant Scottish and UK Government consultations relating to environmental management issues
8. Line manage the Climate Change Coordinator and oversee development of the Trust’s climate change adaptation policies, plans and guidance.
9. Act as a key media spokesperson for NTS on environmental management issues contributing material to NTS communications
10. Contribute to the wider work of the department and the Trust as required

There are two roving steward positions available at Historic Environment Scotland, both Part Year Permanent positions. One is 4 days a week/part time, the other 5 days a week/full time (April-September). The likely start date for these roles is May 2024 (subject to pre-employment checks).

The post holders will be responsible for delivering the highest standards of visitor experience across sites in the Central Mid District. Reasonable agreed travelling is expected to cover sites within Stirling District, Perth & Kinross, Clackmannanshire and potentially further afield. A pool car may be available for this purpose.

Are you looking for a flexible, fun and unique role? You’ll get an exceptional view into Scotland’s rich history and gain valuable experience in the tourism industry, helping to bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to sites within Central Scotland during the season.

The post sits within the Mid District of Central Region’s Visitor and Community (V&C) Team. The district is comprised of twenty-six properties, of which ten are staffed, including Doune Castle, Dunblane Cathedral, Castle Campbell, Elcho Castle, Huntingtower Castle, Inchmahome Priory, Loch Leven Castle, Meigle Sculptured Stone Museum, Stanley Mills and St Serf’s Church. You will be part of a team of stewards working across these properties and potentially others within the neighbouring East District (ie, the postholder will principally cover sites in Stirling District, Perth & Kinross, Clackmannanshire, and may be asked to cover Fife and potentially, but not usually, Angus).

Your duties may include transporting visitors by boat to the Island and operating a generator and water pump to ensure the island toilets remain working if working at Inchmahome Priory and Loch Leven Castle.

The successful candidates will support the teams at the properties in the mid district by covering absences such as annual leave, etc. The roles therefore offer variety and make a meaningful contribution to Scotland’s tourism industry and local economy by enabling the properties to open their published hours, as well as encouraging visits beyond the typical tourism destinations to the rural areas.

Salary: £28,332 – £30,419
Hours: 37 hours per week | | Monday – Friday
Location: National Museum of Scotland, Chambers Street, Edinburgh
Closing Date: 15/04/2024

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

We are looking for enthusiastic, passionate, service-driven individuals to join our People team.

Benefits of joining us as our Volunteer Co-ordinator will include:

Annually alongside your salary of £28,332 – £30,419, National Museums Scotland contributes £8,207 – £8,812 towards you being a member of the Civil Service Pension Scheme
A generous annual leave of 28.5 days – rising to 33.5 after 5 years plus an additional 8 paid days public holidays
Cycle to Work scheme
Free access to national (and international) museums and exhibitions
Exclusive discounts on both local and national High Street and online retailers
A range of wellbeing benefits including Employee Assistance Programme 24/7
Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
Access to all the above and more from day one of employment.
About the Volunteer Co-ordinator role:

As our Volunteer Co-ordinator, you will play a key role in working with our passionate community of volunteers towards our strategic plan. You’ll be the driving force behind the recruitment, policy and guidance, and coordination of volunteers for all our locations, ensuring that every volunteer feels valued, supported, and invested in our organisation and its values.

As a Volunteer Co-ordinator at National Museums Scotland you will:

Organise, support and promote the use of volunteers throughout National Museums
Develop policies on the recruitment, retention, development and use of volunteers
Establish volunteer training and development programmes
Provide support and guidance in terms of establishing suitable areas of work, recruiting volunteers and ensuring appropriate line management
Monitor and evaluate the involvement of volunteers across the organisation
Organise volunteer conferences and celebration events.
Skills and experience we’re looking for in our Volunteer Co-ordinator:

Relevant volunteer qualifications (EG PDA in volunteering management) or relevant experience in a similar role
Strategy and policy development within public sector organisations
Experience of recruiting and training volunteers
Understanding and implementing legislation relating to volunteers
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

The closing date for applying is 15 April 2024. The Selection Event is likely to be held week commencing 22 April 2024.

Salary: £46,020 – £51,663
Hours: 37 hours per week | Monday – Friday
Location: National Museum of Scotland, Chambers Street, Edinburgh
Closing Date: 15/04/2024

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

We are looking for enthusiastic, passionate, service-driven individuals to join our People (Human Resources) team.

Benefits of joining us as our Senior Learning and Organisational Development Partner will include:

Annually alongside your salary of £46,020 – £51,663, National Museums Scotland contributes £13,331 – £14,966 towards you being a member of the Civil Service Pension Scheme
A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
Cycle to Work scheme
Free access to national (and international) museums and exhibitions
Exclusive discounts on both local and national High Street and online retailers
A range of wellbeing benefits including Employee Assistance Programme 24/7
Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
Access to all the above and more from day one of employment.
About the Senior Learning and Organisational Development Partner role:

As Senior Learning and Organisational Development Partner, you’ll work directly with the Head of People and People Team to develop and drive forward the people strategy.

Engaging with our key stakeholders you’ll think holistically about National Museums Scotland’s overall strategy whilst championing the use of data and people metrics to drive decision-making.

As a Senior Learning and Organisational Development Partner at National Museums Scotland you will:

Working with the Head of People, champion and drive a holistic approach to Learning and Organisational Development (L&OD)
Develop the learning and organisational development input to the People strategy and Department plan
Lead annual planning activity with stakeholders to enable us to develop a yearly L&OD calendar of activity
Delivering key People initiatives across the HR spectrum, including talent management, pay and reward, employee relations, employee engagement and performance management
Shape and execute a robust leadership development framework, ensuring we can build a pipeline of leaders at all levels from within the organisation
Lead the Learning and Organisational Development Team, supporting team activity to ensure objectives outlined in the People business plan are being met.
Skills and experience we’re looking for in our Senior People Partner:

Chartered Institute of Personnel & Development (CIPD) level 7 or equivalent experience
Up to date knowledge of learning and organisational development best practice
Experience of developing and implementing Learning and  Development framework
Experience of identifying, implementing, and embedding process improvements
Experience in team management
Experience in budget management
Proven track record of delivering change projects.
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

The closing date for applying is 15 April 2024. The Selection Event is likely to be held week commencing 22 April 2024.

Senior People Partner | Full time | 37 hours

Salary: £46,020 – £51,663
Hours: 37 hours per week | Monday – Friday
Location: National Museum of Scotland, Chambers Street, Edinburgh
Closing date: 15/04/2024

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

We are looking for enthusiastic, passionate, service-driven individuals to join our People (Human Resources) team.

Benefits of joining us as our Senior People Partner will include:

Annually alongside your salary of £46,020 – £51,663, National Museums Scotland contributes £13,331 – £14,966 towards you being a member of the Civil Service Pension Scheme
A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
Cycle to Work scheme
Free access to national (and international) museums and exhibitions
Exclusive discounts on both local and national High Street and online retailers
A range of wellbeing benefits including Employee Assistance Programme 24/7
Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
Access to all the above and more from day one of employment.
About the Senior People Partner role:

As Senior People Partner, you’ll work directly with the senior leadership and the Head of People to develop and drive forward their Inspiring People strategy.

This is a highly visible and on the ground role. Engaging with our key stakeholders you’ll think holistically about National Museums Scotland’s overall strategy whilst championing the use of data and people metrics to drive decision-making.

As a Senior People Partner at National Museums Scotland you will:

Working with the People Team to contribute to the development and delivery of an ongoing strategic workforce plan, covering colleagues and volunteers

Providing expert HR advice, coaching and guidance to people partners, managers, and staff on HR matters and employment law

Maintaining a clear understanding and providing up to date knowledge of the legal framework within which the Museum and People Team operates within, developing People policies and guidance in line with current legislation and best practice

Delivering key People initiatives across the HR spectrum, including talent management, pay and reward, employee relations, employee engagement and performance management

Undertake regular and timely consultation and negotiation with the trade unions on People matters

Lead on operational activities related to the Civil Service Pensions scheme.
Skills and experience we’re looking for in our Senior People Partner:

Chartered Institute of Personnel & Development (CIPD) level 7 or equivalent experience
Good working knowledge of best practice in employee relations and experience in dealing with complex case management
Experience in negotiation and consultation with trade unions
Experience in team management
Proven track record of delivering change projects.
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

The closing date for applying is 15 April 2024. The Selection Event is likely to be held week commencing 22 April 2024.

Your role of Steward at Blackness Castle, Historic Environment Scotland will be a part-year permanent position up until 30th September. The likely start date for this role is in April 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Blackness Castle during the season.

Blackness Castle is a site which has had many functions over the years. It has been a fortress, a prison, a visitor attraction, and more recently a film set. As a steward, you are key to enhancing the visitor experience by engaging with visitors about all aspects of the site.

Blackness Castle sits within Lothian District, which is made up of 7 staffed sites and 27 unstaffed sites. Nearby properties include Linlithgow Palace, Cairnpapple Hill and Kinneil House.

Your role of Steward at Historic Environment Scotland will be a fixed term position up until 30th September. The likely start date for this role is in April 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Blackness Castle during the season.

Blackness Castle is a site which has had many functions over the years. It has been a fortress, a prison, a visitor attraction, and more recently a film set. As a steward, you are key to enhancing the visitor experience by engaging with visitors about all aspects of the site.

Blackness Castle sits within Lothian District, which is made up of 7 staffed sites and 27 unstaffed sites. Nearby properties include Linlithgow Palace, Cairnpapple Hill and Kinneil House.

The castle caretaking team provide a vital role in the operation and maintenance of Blair Castle, a Grade A Listed Building. Awareness and recognition of the building’s historic significance is key.

The castle is open to the public for seven days of the week, seven months of the year with additional private functions and events throughout the year and sporadic opening during the winter.

The role can occasionally be physically demanding, requires a flexible approach to work, attention to detail, problem solving attitude, good customer service and effective communication skills with the wider castle teams, management and trustees.

Main Duties:

– Leading in safe working practices at all times and the provision of the castle space as a safe working environment for staff and visitors at all times, in accordance with the estate’s safety policy and all relevant risk assessment method statements plus common sense.
– Inspecting the building to monitor that all property systems, drains and rainwater goods are in good working order and are maintained at optimal levels in close liaison with the estate’s Head of Property Services (HoPS).
– Resolving daily maintenance issues, performing minor repairs to equipment and facilities finding prompt solutions to unexpected problems, communicating routinely with castle management and seeking support from the HoPS when required.
– Disposing of wastepaper, packing materials and other rubbish, aiming to optimise recycling opportunities at all times.
– Taking a leading role in ensuring that the exterior of the castle, including back of house storage areas and workshops, are tidy, clean and excellently presented at all times. – Supporting the housekeeping team in the tidiness and excellent presentation of the castle exhibition and back of house space at all times.
– Taking personal responsibility for the excellent maintenance and cleanliness of the castle personnel vehicle at all times.
– Taking personal responsibility for optimising heating energy costs, reflecting the best balance between minimising use of energy while ensuring the castle’s heat and ventilation control is within the spectrum required to preserve its contents and fabric.
– In the winter when the castle is closed to the public, duties may extend to painting rooms and passages as required, helping with the cleaning of woodwork, weaponry and any other duties required in preparation for the reopening of the Castle.
– Liaising with the HoPS over maintenance works that they prompt via the estate’s direct labour force or via third party contractors, ensuring the Operations Manager is kept informed of any planned works at all times.
– Supporting the HoPS communication with external contractors for larger projects to ensure seamless collaboration.
– Monitoring the Operations Schedule to check that any rooms booked by either internal or external personnel are ready for occupancy, moving furniture where required
– Opening and closing of the castle at the start and end of each day, ensuring doors and windows are securely closed at the end of the day and monitoring CCTV to provide optimal peace of mind.
– Monitoring exterior signage, clearing fallen trees and branches, ensuring waste bins are regularly emptied in accordance with routine practice.
– Taking ownership of fire prevention awareness across the castle and within the operating culture of all teams, taking a zero tolerance approach to any situation which poses a possible fire risk, reporting all cases to the Operations Manager immediately.
– Acting as Fire Warden in all fire response situations and leading in training caretaking team in adopting this role in your absence With the Castle Archivist, ensuring all fire response equipment and services are kept maintained and in compliance with Fire Brigade standards.
– Acting as the lead key holder for our fire and security alarm system providers, providing a 24/7 out of hours on-call response cover on rota with the castle caretaker key holder team.
– Ensuring the castle caretaker team and the wider castle fire first response team are trained to effectively and safely respond to a fire alarm notification safely.
-Taking a leading role in risk assessment of castle security both within the exhibition and around the castle estate, liaising effectively with senior management and neighbouring department managers over systems that allow suspicious activity is shared quickly and effectively across the estate.
– Being fully aware of fire evacuation procedures supporting the Operations Team in the event the building needs to be evacuated when open to visitors Able to comply, understand and undertake Risk Assessments where appropriate and participation in any inspections Exercising a duty of care towards guests including ensuring that services to provide disabled guests with all reasonably possible support are well maintained and available.
– Managing the 24/7 duty and on-call caretaker rota, ensuring all involved are communicating effectively together and are using business phones and any other technology that links with our emergency response systems are being used consistently, communicating cover to the Opertations Manager at all times
– Day to day collection of staff mornings and evenings by the caretaker team as required. Positive approach to the adoption of IT and any new systems that are introduced after consultation by management.
– Participation in Operations Meeting with other key member of staff to identify and prioritise necessary works for the upkeep of the building, and to ensure a safe working environment for all.

For full details, please visit our website and apply to Karen with your CV and Covering Letter.