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Operations

Our pace, personality and people make us amongst Scotland’s top visitor attractions. If you’re interested in outdoor working, international visitors, events, and boating then this could be the perfect job for you.

We are looking for Seasonal Waterway Operatives to join our team along the East District of the Caledonian Canal on contracts running from Spring to Autumn 2022, with roles based in Clachnaharry. 

In our waterway operative roles, customer service is key regardless of whether our visitors travel by boat, bike or boot; so we are looking for confident communicators who enjoy meeting and helping the public. You will advise visiting tourists and boaters about the locality and assist craft through the locks. As well as this, you will take responsibility for the surrounding area including grass cutting, litter picking and some minor DIY and maintenance such as painting and weeding.

Skills and experience required:

Basic DIY skills are advantageous
Customer service experience and strong communication skills
Health and safety awareness
Team working experience
A full driving licence is essential, as well as access to your own transport

This role attracts a living wage salary plus a 10% variable rota allowance, which is pro-rated to the length of the contract. You will work on a rota which includes weekends and bank holidays. It may be a requirement of the role to participate in an out of hours standby rota system. 

The position of Assistant Gardener has arisen at Inveraray Castle. You will assist the Head Gardener who is responsible for maintaining the gardens at the Castle which are open to the public 7-months of the year. The successful candidate should be hardworking and conscientious with practical experience and the ability to communicate.

This position is seasonal with the potential to become permanent.

For more information and to apply, please send your updated CV to enquiries@inveraray-castle.com or post to: The Factor, Argyll Estates Office, Cherry Park, Inveraray, PA32 8XE.

The closing date for applications is 7th February 2022

Ever had fun just being at work? We have opportunities to work on a wide range of exciting attractions including three water coasters, ropes courses and other climbing attractions. Full training is provided so you will be able to operate all of our equipment and rotate throughout the day. You will be fit, outgoing and able to contribute to a wonderful day here at Landmark. Fit the bill?

For more information, or to apply now, visit www.landmarkpark.co.uk.

JOB PURPOSE

A visible and senior management role where, in addition to the general operations management of the properties in pursuit of their aims and objectives, the post holder will be responsible for the development of the property operating business planning process (working with the Property teams and Business Manager for the region who oversees this process) and utilising key sources of information and needs (e.g. conservation management plan; visitor/market research) to present effective and accountable business plans which underpin the properties financial performances, visitor experience, conservation delivery, reputation and maintenance.

CONTEXT

The Angus Cluster includes the Properties of House of Dun, JM Barrie’s Birthplace, and Barry Mill. With stunning vistas overlooking Montrose Basin and set amid glorious gardens and woodland, House of Dun is every inch the perfect 18th-century laird’s home – and a fantastic day out for all the family. In contrast, J M Barrie, creator of Peter Pan, spent his childhood in a small whitewashed cottage, and it’s here that you can see traces of the creative spirit he was set to become, alongside an exhibition which tells the story of his life and work. The final property is peaceful Barry Mill, now one of only a handful of mills powered by water. Rebuilt after a fire around 1814, it is probably the largest and finest example of its type still in operation.
Following a major redevelopment of House of Dun in 2021, The Operations Manager will be constantly and consistently leading the development of visitor services excellence, commercial and enterprising activity and change, ensuring place and content is engaging through interpretation and services and is the general custodian of its conservation and educational obligations.

OUTREACH COORDINATOR
Braemar Community Ltd. is looking to appoint an Outreach Coordinator to join our ‘Raising the Standard’ project team.
With the help of Lottery Heritage Fund, Historic Environment Scotland and many generous funders and supporters, the community’s historic Braemar Castle is now getting its essential repairs, including a lime reharl and improvements to the grounds. But the aims of this exciting £1.6M project reach much wider, well beyond the Castle grounds.
You will work alongside our Volunteer Coordinator to deliver a range of diverse creative projects that form our ‘Raising the Standard’ Activity Plan.
There are plenty of opportunities to be out and about, in the heart of the beautiful Cairngorms National Park, e.g., working with local schools; outdoor woodland learning; therapeutic gardening – as well as delivering online projects.

Would you like to join our 5 star team this season? We are recruiting for staff to be our castle storytellers. If you have a passion for Scotland and an enthusiasm for making memories then we’d like to hear from you.

Full training will be provided and you will be given a tour script that you’ll be expected to make your own.

Duties:

1. To welcome groups and individual castle visitors and assist the castle team in providing a 5 Star visitor experience.

2. To conduct guided tours as requested (full training given), deal with visitor enquiries and support interpretation activities as they arise throughout the season (training provided as required) e.g. seasonally themed tours, children’s holiday activities, special event days, etc.

3. Upsell and cross-sell specific products to ensure sales targets are met e.g. guide books.

4. Assist in the delivery of marketing and sales initiatives as directed by the Head Guide and Operations Manager.

5. Assist and support ticketing staff in meeting and greeting visitors, sales and checking tickets, as required.

6. To contribute to the security of the castle, its contents and the safety of its visitors and staff.

7. Working closely with castle administration personnel and complying with directives and requests as appropriate

8. Provide assistance to and support teams within the castle enterprise as required, including reception, retail, housekeeping and administration teams.

9. Comply with health & safety directives and organizational policy, including regular fire drills.

10. Comply with organizational policy for green tourism and recycling policies.

11. Attend team meetings and training sessions as required including afterhours sessions – reasonable notice is given and staff are paid for their time.

Job Types: Full-time, Part-time, Contract

Contract length: 7 months

Application deadline: 18/02/2022

Applications sent to kerryw@blair-castle.co.uk

Expected start date: 01/04/2022

Job Types: Full-time, Contract

Salary: £8.72-£8.91 per hour

These roles within the company are multi-tasking positions with a variety of roles to play. The successful candidates will have the flexibility to work on both the Attractions and Maintenance. Team members will predominantly operate the attractions during the main season and have the ability to carry out maintenance tasks during the winter period.

For more information or to apply now, please visit www.landmarkpark.co.uk.

Assistant Compliance Manager

Clynelish Visitor Centre

Permanent – Full Time

Closing date – 23rd January 2022

About Us 

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Clynelish is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering outstanding and memorable experiences for customers. Part of the Management team comes with the responsibility of providing diligent and quality service to visitors and the team. You will lead the day-to-day management of the full Brand Home operations which include; experience, retail, F&B and ensuring compliance. You will be encouraged to run overall operations, leading by example, and prioritizing time on the shop floor in order to encourage the team to deliver world-class service.

You will be passionate about crafting outstanding and unforgettable customer experiences in the safest and most compliant environment and reporting on the delivery of key performance indicators.

The Assistant Compliance Manager is an integral role responsible for ensuring all Brand Home activities operate in a safe and compliant manner. You will be responsible for embedding safe systems of work and will lead the Brand Home compliance agenda with support from the central functions and the Regional Brand Home Manager. You will be the main onsite point of contact between the Distillery operations team and Brand Home teams, leading these relationships to build a one team culture and an effective working relationship.

As a member of the management team, you will be responsible for coaching, mentoring, and encouraging Brand Home Lead Guide and Guides and supporting with crafting focused development plans for the team.

The role holder will assist the Regional Brand Home Manager with all safety and compliance functions, facilities management, hosting external and internal auditors, contractor management, run risk agenda, liaise with Distillery operations team, attend site-based compliance meeting, handling training records, and overall support the Malt Brand Home operation.

This role will require weekend and evening work, with opening and closing responsibilities.

About You

This is the perfect position for someone with experience in a compliance function within hospitality, food & beverage, retail, spirits/wine and/or a relevant industry. You’ll be an inspirational leader and empower others to work collaboratively with a positive and enthusiastic approach and the ability to develop, support, train and encourage the team to strive for the best and ensure that you are all set up for success.

With a strong understanding of leading and driving a risk compliance agenda and advocate good governance to ensure that all health, safety, and environment targets are met by driving site compliance with all legislation and internal Company Standards.

You will have a proven track record of working at pace, responding to sales performance, handling multiple priorities and you are results driven with an attention to detail. You will be able to monitor and manage financial KPI’s and be able to implement and execute processes and procedures. Along with this you will be able to harness your expert knowledge within compliance operations, leading front of house teams and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically. Ideally you will have proven ability to develop strategy and fluently translate this into commercial and operational success.  You will be required to work multiple technology systems for rostering/planning/ticketing etc.

Full training will be provided for you, we just look for individuals who are either passionate or have a desire to become true brand ambassadors for our whisky portfolio.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. 

CHARACTER IS EVERYTHING 

Dundee Heritage Trust is embarking on an ambitious transformative project that will significantly expand Discovery Point, create exciting new museum experiences, attract new audiences and safeguard the future of RRS Discovery. The Interpretation Curator will help develop the Interpretation Plan for the major capital project ‘Discovery Point Transformed: A new centre for Antarctic Heritage, Environment and Learning’. We are looking for someone with either a museum/heritage or a science interpretation/education background, who is happy working in the other sphere. You will need excellent organisational skills and have a proven track record of developing interpretation.

ART HANDLING TECHNICIAN (BAND 7A)
FULL TIME, PERMANENT
The Art Movement Team, led by the Art Movement Manager includes two Senior Technicians, four Art Handling Technicians, the Collections Storage Manager and an Assistant Collections Information Registrar. This team alongside the Registrar Teams make up the Collections Management Department which, in conjunction with the Conservation Department (and CIDAM) make up the Collections care Division. This Division is responsible for the care of the NGS Permanent Collection and works on loan to NGS.
The Art Movement Team works to national standards supporting complex national and international programming in the handling, packing, movement, installation and location tracking of a wide variety of artworks, including NGS Collection works and those on loan to NGS.

The main purpose of the post of Art Handling Technician is to ensure the safe movement, transportation and installation of all artworks within the NGS, including collections from and returns of artworks to lenders. The post holder also assists in maintaining the upkeep of the storage areas, exhibits, tools and equipment.

An enthusiastic and conscientious person with excellent customer service and strong social media skills is required to join the team at Dunnottar Castle.

This is a full-time position, 5 days per week, all year round which includes some weekend working. Hours of work do vary depending on season.

In addition to the main duties of working primarily in the Castle, this role will involve the creation and management of social media content for the Castle.

Applicants should have a good level of physical fitness, posses a pro-active nature and be able to work as part of a team as well as manage tasks under their own initiative.

To apply please forward a resume of your experience and any other relevant details to: –
Martin Gray, Deputy Custodian, Dunnottar Castle via email to –

martin@dunnottarcastle.co.uk

The focus of this part of the NGS library collection is the history of Scotland and Scottish society, with particularly strong holdings relating to Scottish biography, Scottish history, portraiture and photography. The library also includes special collections, journals and sales catalogues. We also have access to a wide range of online resources. Another key part of the role is to facilitate access to the collection (prints, drawings, photographs, portrait miniatures and medallions) and research resources (including collection accession files) held at the Portrait Gallery. This can be for members of the public requesting to see artworks not on display, family historians looking for images and information about their ancestors, and academic researchers and groups looking to consult specialist material. Much of this part of the collection is stored within an automated storage and retrieval system and the post holder will be expected to become proficient in operating this system.
We are looking for a candidate who will combine the professional skills of a librarian with a genuine enthusiasm for enabling and supporting research and making collections accessible and relevant through the provision of accurate information to staff, public researchers and NGS audiences. The postholder will work with colleagues across the organisation, most notably with NGS Libraries and Archives colleagues, to support and contribute to the NGS Research Framework. You will be expected to acquire a broad knowledge of the NGS Portraiture collection which dates from the sixteenth century to the present day and includes paintings, portrait miniatures, prints, drawings, photographs, sculpture and time-based media. The role will also provide support to The Art Works project (TAW). TAW will be a new purpose-built part of the NGS estate, located on a site in NW Edinburgh, within the heart of Granton. TAW will incorporate facilities for community engagement, be open to everyone and will be designed to care for and accommodate the NGS collection, including the Library and Archive. TAW will deliver world-class services for visitors and researchers (staff and public), providing state of the art spaces for study and conservation as well as the management and distribution of Scotland’s art. NGS Librarians will play a key role in the planning and shaping of research provision for TAW and developing plans for the relocation of library material to this new facility.