Operations

JOB PURPOSE

The job exists to provide facilities support at Hermiston Quay to ensure security, safety, compliance and operational effectiveness.

CONTEXT

Hermiston Quay is the National Trust for Scotland’s (NTS) headquarters within which are located the organisation’s executive offices (including the Chief Executive and Chairman), and support functions including finance, IT, People and fundraising along with wider consultancy and support functions. It is largely an open-plan office of approx. 30000 sq ft, over three floors with adjacent car park comprising 65 spaces. The site and its building are leased to the NTS on a fully repairing and insuring lease, and contracts are in place for the maintenance and repair of plant, building services, office equipment, and for cleaning and grounds care services. Approximately 150 head office staff are based at Hermiston Quay which also provides a hub for attendance by regional Trust teams. Additionally, HQ’s meeting rooms facilitate and host NTS Board meetings and other meetings with both internal and external stakeholders.

The Facilities Officer (FO) will have the responsibility and authority for the security and safety of those persons in the building, including staff, contracted persons, and visitors.

Working as part of a professional security team, you will ensure and maintain the security, safety and integrity of all National Museums Scotland buildings and provide a safe and secure environment for all staff, visitors and collections. With proven relevant experience of working in a security environment previously, you will have a good working knowledge of security, fire, intruder and CCTV systems and procedures and knowledge of reception duties/access control for staff, contractors and visitors. You will possess good communication skills, in relation to both telephone manner and radio procedures and also in dealing with enquiries and requests for assistance. You will have good organisational skills and the ability to remain calm and positive under pressure and in dealing with a wide range of enquiries and situations.

A good knowledge of Health and Safety at Work procedures and experience in dealing with incidents / situations requiring an immediate or timed response is essential. This role can be demanding in nature in terms of the duties concerned and the environment in which it is carried out. ICT skills in Microsoft Word, Excel and Outlook, basic administrative skills and a current First Aid certificate are desirable.

A shift allowance of £3,371 per annum is payable.

JOB PURPOSE
To combine responsibilities on nature conservation, visitor services, learning and community engagement to help deliver the strategic objectives of the property and wider National Trust for Scotland.
Protect the landscapes in our care and associated marine habitats as part of ecologically healthy habitat networks where natural processes predominate and help combat climate change. Enable more people to experience more heritage more often, get more out of it & put more back into it. Use evidence and practice from our natural heritage properties to support our voice in national debates advocating for natural heritage. Work with communities living on or close to our land or with an interest in our land so that they collaborate with us to help achieve our natural heritage outcomes. Protect the built and archaeological heritage in our care and use them to help us explain the “habitats” outcome and achieve the “visitor’s” outcome.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Combine responsibilities across the following areas of work with direct implementation yourself and by overseeing the work of others such as your team, contractors, volunteers, and other colleagues:
Visitor Services
• Provide information to visitors to encourage more visitors and help people get more out of their engagement with natural heritage and give more back to it including “upselling” (e.g.: of membership) using face to face and by other means of interaction such as social media.
• Maintain countryside estate infrastructure at small, day to day scale (e.g. paths, gates, signs, vegetation management) to achieve ecological, visitor services and safety outcomes.
• Develop and deliver a program of events and assist with property events.

PURPOSE :
To assist the Head Gardener in the conservation, care and presentation of the property’s gardens and policies..

KEY RESPONSIBILITIES:
• Assist with the conservation, maintenance and development of the garden, and historic designed landscape within the context of the Trust’s policies and standards such that its conservation as natural/cultural heritage is not compromised. This includes lawn care and turf maintenance, pest and weed management, watering, pruning and planting;
• The care of tools, machinery and garden furniture or ornaments;
• Assist with the implementation of work plans within the context of the Garden Schedule, ensuring that daily maintenance, cyclical and one-off projects are achieved on time and to the agreed standards;
• Assist the Head Gardener working with volunteers and resources across the property;
• Assisting in the provision of an attractive and highly-presented amenity for general visitors with concern for their health and safety, paying special attention to the needs of disabled visitors;
• In the absence of (or at the request of) the Head Gardener, assume general responsibility for the security of the garden and supervision of garden volunteers;
• Be responsible and accountable for the implementation of the Trust’s Health & Safety Policy at the property, being mindful at all times of the health and safety of self, staff, volunteers, and visitors;
• Occasionally duties include welcoming/processing visitors and selling plants and gifts from the shop;
• Some weekend duties are required.

Located in the Registrar team, this fixed-term, 12-month appointment will report to the Registrar Manager and play a key role in delivering National Museums Scotland’s loans, acquisitions and disposals programmes in accordance with Museum policy and procedures.

You will have a degree in a relevant subject, plus a postgraduate qualification in museum studies (or equivalent). You will have proven relevant work experience in delivering collection registration services in a museum or similar environment.

You will have an excellent working knowledge of all aspects of loan arrangements at both national and international level to assist with the delivery of the Museum’s programme of short and long term loans (incoming and outgoing). You will arrange insurance/indemnity cover for loans and maintain records of National Museums Scotland’s total indemnity.
With proven experience of museum acquisitions and disposals, you will apply professional knowledge and judgement to provide effective advice and support to Collections staff undertaking collections acquisitions and disposals. You will possess strong logistical and project management skills to assist with the management of transport and courier arrangements.

You will be a strong communicator with the ability to foster excellent working relationships with a diverse range of staff, both within the Museum and externally. To manage multiple projects and competing priorities, you will have strong time management skills, proficiency in using databases and Microsoft Word, Excel and Outlook. A driving licence or ability to arrange suitable alternative transport is essential.

PAPER CONSERVATOR (BAND 5)
FULL TIME, FIXED TERM FOR TWO YEARS

This is a specialist conservator role, delivering paper conservation across the collection. It is based within the Collections Care Directorate, reporting to the Lead Paper Conservator. It sits alongside and complements the other conservation specialisms of paintings, frames and time-based media.

The Paper Team has traditionally focussed on the artworks within the NGS collection, but while that remains the largest area of work, there is an increasing requirement for the team to be involved with the care of the library and archive.

Paper conservation and other main duties:

• Assist colleagues with the planning and programming of the paper conservation work required to deliver the loans, displays, exhibitions, acquisitions, and collections care activities which are scheduled.

• Keep records of work undertaken over the course of the year and liaise with colleagues to flag up any anticipated issues with the delivery of the work programme and to advise on whether additional requests can be accommodated.

• Undertake the conservation work required for exhibitions and displays of works on paper and library and archive material, both within NGS and at non-NGS sites, including advising on the suitability of works of art for transport and display, condition checking, conservation treatments and application of preventive conservation measures.

• Undertake paper conservation work required to improve standards of collections care, such as condition surveys of targeted parts of the collection and remedial treatments of objects in poor condition.

• Carry out a range of written and electronic documentation, including requesting photography, communicating findings, and providing data for entry onto the NGS collections management database (Multi Mimsy) and NGS website.

• With colleagues, respond to any incident reports which relate to works on paper or library and archive material.

• Liaise with Conservation Technicians and Art Handling Technicians to ensure that works are safely packed and installed, which may involve designing specialist storage and display cases.

• Where appropriate, undertake art historical research relating to parts of the NGS works on paper collection and the NGS library and archive collection, and conservation research relating to modes of deterioration and conservation materials and techniques.