Operations

KEY PURPOSE

As part of the property team, assist with the conservation and development of the properties and gardens to ensure that Leith Hall and Estate are presented at the highest standards to its visitors and guests.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:
1. Undertaking practical maintenance of the garden (e.g. managing trees and shrubs, herbaceous plants, and bulbsturf care; pest/disease/weed control; composting and soil improvement; hard-landscaping; path care) to the required standards expected by the Trust and for the maximum safety of, and enjoyment by, visitors;
2. As requested, assisting with education/interpretation activities such as introductory talks and guided walks;
3. Fostering positive relationships promote the work of the Trust, and actively seek opportunities to increase Trust membership;
4. On occasion, working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;
5. Demonstrating self motivation, organizing, planning, and prioritizing and good time management;
6. Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Head Gardener.
7. Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

SCOPE OF JOB

People Management
 Not a line manager but will, on occasion, supervise volunteers and staff under instructions from Head Gardener;
 Will work closely with other property colleagues, and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. Gardens department);
 Will have regular (daily) interaction with members of the public and guests of all ages and abilities;

Tools/equipment
 May be required to be a user of driven vehicles such as ride-on mowers;
 May be a frequent user of powered tools such as, mowers, strimmers, hedge-cutters;
 Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.

JOB PURPOSE
To monitor the population and breeding success of selected seabird colonies to gain a greater understanding of the status of the colony and the threats and issues affecting it will be gained. This information will help in the protection of the seabirds and increase our understanding of the populations and environment. To present and share this information in a way to increase knowledge and understanding within the scientific community and to engage communities in conservation

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
 To monitor key seabird colonies include population, breeding success and feeding studies
 To collate cetacean and other marine sightings
 To collect, manage and collate biological information in a consistent manner compatible with Trust and national datasets
 To deliver a marine litter collection and monitoring programme and contribute to the national dataset
 To produce and disseminate results of monitoring, including monthly and end of season reports
 To contribute to other biological monitoring programmes as appropriate
 To liaise with boat operators and dive groups and develop a programme of marine recording
 To assist with visitor management and interpretation, including participating in the guided walk programme and contributing articles for the website and newsletters
 Work within the property’s ‘Safe System of Work’ (the system for managing Health & Safety)
 Contribute to the day-to-day management of the island, including: keeping public areas clean and tidy, packing/unpacking/loading/unloading of goods delivered, answering the telephone

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
 A degree in a natural science subject or equivalent practical experience
Desirable
• Bird ringing/ handling desirable
Experience

Essential
• Practical experience of seabird population and productivity monitoring
• Experience of data collection and management and accurate report writing
• Demonstrable experience of lone working in a challenging environment in a safe manner and following procedures
• Competent user of Microsoft Office including Word, Excel, Teams
• Demonstrable experience of working in a small team and of interaction with a wide range of staff, volunteers, visitors, educational groups and other stakeholders.
• Practical knowledge of Health and Safety processes and procedures and the ability to work within these processes
• Working knowledge of Scottish habitats and species and of a range of ecological survey and monitoring techniques

JOB PURPOSE
This post plays a crucial role in welcoming visitors from across the globe and acting as an ambassador for the National Trust for Scotland, building awareness and support for the charity leaving those you meet with a desire to respect, protect, and enjoy the special natural environment and an understanding of how they can help to contribute their support to the property.
The ranger post is responsible for day-to-day liaison with the local community including QinetiQ, contractors and boat operators to ensure appropriate information is communicated regarding safety, biosecurity and conservation and for reporting back on island activities to the Western Isles Manager
There will be a requirement for lone-working and with other staff and volunteers, on a variety of practical tasks to help achieve the high presentation standards expected of a World Heritage Site, National Nature Reserve, Site and Scheduled Area.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Providing a warm welcome to visitors and ensuring that information for a safe and enjoyable visit is communicated appropriately,
• Delivering the biosecurity plan and communicating its contents
• liaising with boat operators and using social media to enhance and reinforce appropriate information for the visitor journey.
• ensuring high standards of presentation across the property but specifically that the public areas are clean and presented to the standards expected by the Trust and for the maximum safety of and enjoyment by visitors
• Delivering activities compliant with the Trust’s Health and Safety policies and procedures, including the Safe System of Work (SSOW) and environmental policy and practices
• Establishing and maintaining good relationships with local communities; promote the Trust and actively seek opportunities to increase Trust membership
• Liaising regularly with the Western Isles Manager to ensure appropriate information is communicated
• Collect manage and collate information in a consistent manner regarding visitor numbers, cruise events, cash donations and any incidents or accidents.
• Delivering on site induction for volunteers, contractors and researchers as appropriate
• Managing volunteers work programme on a day-to-day basis

Purpose of the role –
The role’s purpose is to assist the management of Ben Lawers National Nature Reserve (NNR) by carrying out botanical and other biological monitoring, as part of an ongoing programme, to inform management.

Key Responsibilities:

1. Carrying out repeat monitoring of rare vascular plant species.
2. Carrying out other monitoring as directed.
3. Writing reports on the above as required.
4. Ensuring that all activities undertaken are compliant with the property’s Safe System of Work.

Scope of Role:

Botanical monitoring
 Carry out repeat monitoring of specified rare species at known locations on Ben Lawers SSSI (training in identification and method will be given).
 Assist with other monitoring and recording of key species and habitats if required.

People Skills
 Working closely with other property staff and liaising with other Trust staff as required (eg. Natural Heritage Adviser).
 Not a line manager may supervise and work with volunteers.
 Occasional interaction with members of the public of all ages and abilities.

Financial Management
 Not a budget holder and will be expected to liaise with the Property Manager (budget holder) prior to incurring any expenses and be mindful of effective management of Trust funds and resources.

Skills and attributes required for the role:

The Key Responsibilities above outline the core skills and experience the post-holder must have in order to fulfil the role. In addition, s/he should be able to demonstrate:

Essential
 A demonstrable interest in field botany.
 Competence in hillcraft, to work safely on steep ground, at up to 1200m and in varying weather.
 Physical fitness to work at high altitude and on remote parts of the property, on a daily basis.

We have a fantastic new job opportunity for an Operations Assistant who is motivated and enthusiastic about events and sport.

Reporting to the Operations Manager this role is to assist in the operational delivery of Musselburgh Racecourse with particular focus is on the Sensational 7 raceday’s which require accurate planning and exceptional delivery.

Helping to deliver a tailored and quality customer experience for a wide range of raceday audiences is required to maintain the VisitScotland 5 Star grading.

Raceday
– Assist on raceday set up including entrance systems.
– Assist Operations Manager in creation of annual plans for Sensational 7 raceday’s.
– Take, collate and circulate notes and actions from contractor and supplier planning meetings to the wider team.
– Create Operations Documents and distribute to wider team.
– Liaise with transport providers to schedule courtesy and shuttle bus services.
– Assist with the ordering and liaise with entertainment providers.
– Create event documents including maps racegoer related information for website.
– Work with the wider team to generate ideas and features for raceday’s.

Customer Care Team
– Liaise with Customer Care Team Members to ensure sufficient staff are available as required on raceday’s.
– Issue annual staff letter.
– Assist with the annual health and safety training.
– Assist with raceday briefings for larger raceday’s.
– Deal with new customer care team enquiries.

Venue
– Work with wider team to arrange annual maintenance works carried out as directed to ensure we can receive our annual safety certificate.
– Accurately record and store information relating to inspections creating a task list based on recommendations.
– Assist the wider team in regular H&S requirements such as fire alarm and emergency lighting tests.

Finance
– Process Purchase Orders for all suppliers and contractors.
– Ensure suppliers send invoices in timely and accurate manner.
– Record information accurately and regular to assist the Operations Manager deliver the annual activities within budget.

Wider team support
– Provide cover to Office Manager as required including covering reception on their day off.
– Provide assistance to the wider team as and when required.
– Take accurate notes and actions from team and department meetings.

Non Raceday Events
– Provide support for non raceday events.

The ideal candidate will be well organised with good planning and communication skills. An eye for detail, creativity and numeracy skills in addition to knowledge in using Microsoft Office programs would be desirable. This is a full time, office based role.

Salary: £21,000 pa. Closing date: 7th March 2022

Please email your C.V. and cover letter to enquiries@musselburgh-racecourse.co.uk – please no agency enquiries.

The Exhibitions Manager & Curator is a key position at Dovecot responsible for all exhibition and tapestry collection activities. You will oversee and manage the realisation of exhibitions and the display of new commissions with artists, lenders and museums and galleries. In this pivotal role, you will lead on the delivery of each part of the public programme from concept to installation, communication and reporting, delivering a high-quality experience for visitors and partners in line with the organisation’s strategic aims. As a key member of the Dovecot team, you will connect across the organisation, liaising with colleagues in weaving, marketing and commercial operations. You will line manage the Exhibitions Coordinator and manage relationships with exhibition partners, clients and contractors to deliver the exhibition programme. You will play a key role in helping Dovecot reach a wider audience so you must be a confident and articulate ambassador for their work. Dovecot is committed to equality of opportunity for all staff and applications from individuals are encouraged. Regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships – we would like you to join us.

JOB PURPOSE
The role of Paths and Access Ranger will combine responsibilities for visitor engagement, upland path repair, nature conservation and contribute to the delivery of the National Trust for Scotland’s conservation and operational objectives at Ben Lomond.
CONTEXT
The Ben Lomond property extends to over 2100 hectares and is situated on the East side of Loch Lomond. The property includes 10km of two of the busiest hill paths in Scotland, attracting in the region of 50,000 walkers per year. Much of the property is a SSSI, but also a tenanted hill farm, with long-term objectives in progress to balance land use with habitat protection and restoration. The ranger service operates from Ardess Lodge, near Rowardennan.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Combine responsibilities across the following areas of work through direct implementation, through close liaison with the Property Manager, and by facilitating and overseeing the work of others, i.e. volunteers.
Upland path repair and maintenance.
• Assist in the prioritising and planning of upland path repairs on Ben Lomond and Ptarmigan, in conjunction with the Property Manager and the NTS Mountain Path Team.
• Carry out regular upland path repair and maintenance, to industry standards, as required at all altitudes on the property.
• Lead volunteers and others as appropriate in safe maintenance and repair of upland paths.
• Assist with the maintenance of other paths and access infrastructure on the property, including vegetation management and tree safety.

Visitor Engagement.
• Actively and positively engage with hillwalking visitors to raise and improve public awareness of key issues including path erosion and landscape protection, dog control, wildlife protection, funding and membership support.
• Engage visitors and promote the work of the Trust through developing, conducting and assisting with guided walks, talks, events and by other means of interaction such as social media.

Nature Conservation.
• Assist with estate work such as fence repair and maintenance to further the nature conservation objectives of the property.
• Assist with the programme of habitat and species monitoring when required.
Community engagement.
• Work with the Property Manager/Ranger to communicate with local stakeholders, businesses, local / regional agencies and others to increase understanding of their and our aims and develop collaborative working relationships/partnerships to help deliver the Trust priorities.
Learning.
• Work with the Property Manager/Ranger to develop and deliver educational and outreach activities on site or to the local and wider community, to promote the cultural and natural heritage of Ben Lomond and the work of the NTS, and to maximise opportunities for people from diverse groups and backgrounds to engage with the property.
Other responsibilities specific to the role.
• Assist with other areas of property work if/when necessary, such as covering staff shortfall for bunkhouse cleaning and guest welcome.
• Attend and update training as required
• Embody the Trust’s values

JOB PURPOSE
To carry out maintenance and repair of upland footpaths and fences to assist delivery of the National Trust for Scotland’s management objectives on Ben Lawers NNR. Keeping the footpath network in good condition to minimise the impact of erosion on the landscape and important plant communities and areas of restored habitats protected from large herbivores.
The role is a physical one, requiring walking to worksites, some at high altitude, with appropriate tools, on a daily basis. Work may be alongside other staff and volunteers but there will be a requirement for lone working.
The role will be ambassadorial, building awareness and support for the National Trust for Scotland leaving those you meet with a desire to respect, protect, and enjoy the special natural environment and an understanding of how they can help to contribute their support to the property.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Upland path maintenance and repair
• Carry out maintenance and repair of upland footpaths as required, to industry standards.
• Lead volunteers as appropriate in safe maintenance and repair of upland paths.
• Assist with the maintenance and repair of other infrastructure associated with paths, such as gates, stiles and signage.
Fencing
• Assist with fence maintenance, repair and upgrade.
Visitor Engagement
• Actively and positively engage with visitors while carrying out practical tasks to raise and improve public awareness of key issues including footpath erosion and landscape protection, habitat restoration, responsible access and promoting the Trust.
Other duties
• Assist with other areas of property work if/when necessary.
DIMENSIONS AND SCOPE OF JOB

People Management
• Day to day responsibility for engagement with visitors.
• Liaison with other property and other Trust staff and volunteers, particularly the Footpath Team.

Finance Management
• Not a budget-holder but will be expected to take responsibility for effective management of Trust resources in allocated areas.

Tools/Equipment
• Will be frequent user of tools, machinery, vehicles and equipment subject to appropriate training.

Physical Environment
• Responsibility for implementing the Trust’s Health, safety and environment policy.

You will assist the Building Services & Energy Manager by taking operational control and management of the Operation and Maintenance contract for electrical engineering services across the estate of the National Museums Scotland. Qualified to HND level (or equivalent) in electrical services, complemented with a high level of practical and theoretical knowledge of estates electrical services, you will be able to apply your technical knowledge to the management of the plant operation and maintenance of the estate. You will have knowledge and experience of technical aspects of electrical services and of Health and Safety requirements. A proactive manager of contractors and budgets, you will actively contribute to, and coordinate small works projects, will be able to prepare reports and liaise effectively with a range of client stakeholder staff across the
estate.

Working across all sites with National Museums Scotland in the provision of estates services delivery, you will be required to participate within the department emergency oncall rota, providing emergency protection for National Museums buildings and estate.

A driving licence is essential.

JOB PURPOSE

As part of the team which cares for Glencoe National Nature Reserve, a Ranger plays a crucial role in ensuring that our conservation ambitions go hand in hand with welcoming our local community and visitors from across the globe to this well-loved place.

You will share your enthusiasm for the outdoors and passion for the countryside with the walkers, campers and sightseers who come to explore our 14,000 acre estate, including eight iconic Munros, in Glencoe and Glen Etive.

You will work on your own and with other staff and volunteers, on a variety of practical conservation tasks to help us protect the landscapes in our care, as part of ecologically healthy habitat networks where natural processes predominate and help combat climate change.

You will work out in the landscape, on walking routes, in our parking areas, at popular spots for camping and at our visitor centre, acting as an ambassador for the National Trust for Scotland, building awareness and support for our charity. You’ll leave those you meet with a desire to respect, protect and enjoy this special natural environment and an understanding of how they can help do this.

You will contribute to the long-term sustainability of Glencoe’s ranger service through income generated at pay-for events, memberships and donations inspired by our work, growing our capacity through involving volunteers and cost-effective use of resources.