Operations

GALLERY ATTENDANT SHIFT (BAND 8)
FULL-TIME, FIXED TERM UNTIL FEB 2023
The main purpose of the Security & Visitor Service within the Galleries is to provide security for the displays and to welcome, assist and supervise visitors.

The holder of the post is responsible to the Shift Supervisor of the Gallery. The main purpose of the Gallery Attendant is to provide security and help to visitors to the Galleries.

KEY RESPONSIBILITIES:

1. Supervision of members of the public to ensure the safety of the collections and regulation of those failing to comply with the Gallery’s conditions of entry.

2. Providing a high standard of visitor care, maintaining a professional front and being the public face of the National Galleries. Welcoming visitors, answering queries and orientation.

3. Staffing fixed duty or access points including searching incoming baggage or containers as necessary.

4. Monitoring fire and security alarm panels, CCTV systems and maintenance of accurate records.

5. Ensuring the safety and security of the collection by visual monitoring and operation of control room equipment.

6. Assistance to the public in emergency situations.

7. Supervision of contractors and tradespeople.

8. Patrolling the galleries in silent hours and dealing effectively and calmly with situations as they arise.

9. Light cleaning and portering duties.

10. Adherence to Health and Safety guidelines.

11. To be proactive in keeping up to date with NGS exhibitions, events and displays and to engage with the public on these, whilst also remaining vigilant.

42 Hours per week including breaks averaged over an 8 week period. Please note that this position involves shift work on a rotating pattern of 2 days on, 2 nights on, 4 days off.

PAY: £20,828 per annum (plus 20% shift and weekend attendance

PAINTINGS CONSERVATOR
Full-time, Fixed term (8 months)
£29,816 – £32,645 per annum (Band 5)

We have an exciting opportunity for a specialist Paintings Conservator to join us to deliver paintings conservation across our collection. It is based within the Collections Care Directorate, reporting to one of the Senior Paintings Conservators. It sits alongside and compliments the other conservation specialisms of paper, frames, and time-based media.

KEY RESPONSIBILITIES

Paintings conservation and research (80%)
• Assisting with the planning and programming of paintings conservation work required to deliver the loans, displays, exhibitions, acquisitions, and collections care activities.
• Recording work undertaken and liaising with colleagues to highlight any anticipated issues with the delivery of the work programme and advise if additional requests can be accommodated.
• Undertaking conservation work required for exhibitions and displays of paintings, within NGS and at non-NGS sites, including advising on the suitability of works of art for transport and display, condition checking, conservation treatments and application of preventive conservation measures.
• Undertaking paintings conservation work required to improve standards of collections care, such as condition surveys of parts of the collection and remedial treatments.
• Documentation – requesting photography, communicating findings, and providing data for entry onto the NGS collections management database (Multi Mimsy) and NGS website.
• Responding to any incident reports which relate to paintings.
• Liaising with Conservation Technicians and Art Handling Technicians to ensure works are safely packed and installed, which may involve designing specialist storage and display cases.
• Undertaking art historical research relating to parts of the NGS paintings collection, and conservation research relating to modes of deterioration, conservation materials and techniques.

Common Areas of Responsibility (20%)

These areas of responsibility are common across all the conservator roles, although some of the specifics will vary depending on the conservator’s specialism.

• Commissioning and supervising work by freelance conservators and specialists.
• Undertaking courier duties of relevance to the conservation specialism.
• Devising work programmes for and supervising interns, placement students and volunteers.
• Providing specialist advice and training for colleagues and answering external enquiries.
• Working with budget holders to create, review, manage and maintain budget for areas of responsibility.
• Maintaining conservation and analytical equipment, advising on purchases of new equipment, monitoring levels of conservation materials and requesting additional stock as appropriate.
• Promoting the activity of the specialist role and of the Conservation Department as a whole, both internally and externally, by giving talks, tours, and presentations and writing content for traditional publications and social media.
• Developing and participating in relevant external networks and collaborations, both nationally and internationally.
• Maintaining and developing skills and knowledge in conservation and the cultural heritage sector.

Working as part of a professional security team, you will ensure and maintain the security, safety and integrity of all National Museums Scotland buildings and provide a safe and secure environment for all staff, visitors and collections. With proven relevant experience of working in a security environment previously, you will have a good working knowledge of security, fire, intruder and CCTV systems and procedures and knowledge of reception duties/access control for staff, contractors and visitors. You will possess good communication skills, in relation to both telephone manner and radio procedures and also in dealing with enquiries and requests for assistance. You will have good organisational skills and the ability to remain calm and positive under pressure and in dealing with a wide range of enquiries and situations.

A good knowledge of Health and Safety at Work procedures and experience in dealing with incidents / situations requiring an immediate or timed response is essential. This role can be demanding in nature in terms of the duties concerned and the environment in which it is carried out. ICT skills in Microsoft Word, Excel and Outlook, basic administrative skills and a current First Aid certificate are desirable.

A shift allowance of £3,371 per annum is payable.

National Museums Scotland is recruiting for an experienced Building Officer, to assist the Building Services and Energy Manager in achieving the National Museums Scotland vision, values and strategic aims in relation to Estates Management of the estate. The successful applicant will be taking operational control for management of building maintenance, repair and minor works contracts.

An exciting role as Driver Labourer has arisen within RZSS, (the Royal Zoological Society for Scotland) at our Highland Wildlife Park. We are the conservation charity that owns Edinburgh Zoo and Highland Wildlife Park and have big ambitions to save wildlife and empower people in Scotland and around the world to protect, value and love nature.

The role

To complete minor repairs (multi trade), site tidiness and other general labouring duties and to provide assistance to various trades while completing larger repairs or project works in support of RZSS’ vision and mission.

Some of the things you’ll do:

Work under the direction and supervision of more senior tradesperson, to provide reactive labouring and driving tasks to agreed H&S and quality standards.
Undertake all forms of general labouring works, e.g. planning small general works and smaller multi trade repairs (that don’t require an experienced tradesperson to complete) and minor repairs under the direction of appropriately qualified tradesperson.
Ensure own machinery is cleaned, inspected, maintained and user log book updated daily to agreed transport policy standards and procedures.
Drive company vehicles including pickup truck, off road ATV and fork lift truck and ensure maintained and road worthy and reporting repairs where required.
Ensure all pre-start check sheets are completed as required.
What we’re looking for:

You’ll have a full driving license
Able to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites.
Construction site experience, working in a multi-trade environment.
Have experience of working as part of a team, and on your own.
Significant experience of driving forklift vehicles in a similar multi-habitat visitor attraction.
Please see the role profile for further information on what the role involves and essential/desirable criteria.

ART HANDLING TECHNICIAN (BAND 7A)
FULL TIME, FIXED TERM UNTIL (OCT 22)
Art Movement Team

The Art Movement Team works to national standards supporting complex national and international programming in the handling, packing, movement, installation and location tracking of a wide variety of artworks, including NGS Collection works and those on loan to NGS.

The main purpose of the post of Art Handling Technician is to ensure the safe movement, transportation and installation of all artworks within the NGS, including collections from and returns of artworks to lenders. The post holder also assists in maintaining the upkeep of the storage areas, exhibits, tools and equipment.

The Art Handling Technician is responsible to the Art Movement Manager through the Senior Art Handling Technicians, to whom they are answerable for the performance of their duties on a day to day basis.

Art Handling Technician Duties:

• Provide safe and efficient movement of art works and other objects within NGS and to other institutions, including risk assessments and method statements as required
• Contribute to resource and planning discussions as and when required in line with skills and experience
• Lead on individual project elements as requested by the Senior Technicians and Art Movement Manager
• Maintain location records following NGS procedure
• Pack and unpack objects and check conservation condition reports
• Use of computer for internal communications and access to standard forms and procedures.
• Undertake courier duties for NGS as agreed and required
• As part of the team, be responsible for care and maintenance of team equipment, including highlighting any concerns to the appropriate forum
• Awareness of and commitment to health and safety compliance and best practice

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as a Supervisor within one of our community venues, Lochgelly Centre. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key figure, responsible for the promotion of all services within Lochgelly Centre, and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe, and all our collections are secure. As a member of our Operations Management Team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

This is a full time post, and your days and hours of working will flex to meet the business needs and this will include weekend and evening working.

About You

You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a visitor/customer facing venue. You’ll also have strong IT skills along with an understanding of Health & Safety in the workplace.

For further details, including the Job Description and how to apply, please visit our website.

KEY PURPOSE

Arduaine needs a capable, motivated, and knowledgeable First Gardener to work closely with the Head Gardener and help lead a small, dedicated team of gardeners and volunteers in an exciting period of redevelopment and restoration for this garden and nationally important plant collection.

CONTEXT

Arduaine Garden was established in 1898 by Ethel and James Arthur Campbell and is renowned for its nationally important collection of Rhododendron species, many of which were collected at the beginning of the last century. Arduaine grows a broad range of plants from all around the world including many tender plants which thrive in the garden’s mild climate, influenced by warm Atlantic currents. The garden covers 20 acres, divided into two main areas, a semi formal garden of shrub beds, mixed borders, lawns and ponds and an informal woodland garden.
In 1971 the garden was acquired by nurserymen, Edmund and Harry Wright. The brothers greatly improved the infrastructure of the garden and added to the existing Rhododendron collection before donating the garden to the National Trust for Scotland in 1992.
The garden regularly attracts 15000 visitors a year, though it is temporarily closed to facilitate the completion of the Shelterbelt Restoration project and additional arboricultural work relating to the project.
The Shelterbelt Restoration Project at Arduaine is in its final year and 1000 mature Japanese Larch have been removed after an outbreak of Phytophthora ramorum. The felling stage is expected to be completed by the end of 2022 and site preparation is already underway for the restoration of the garden shelterbelt, after which the garden will be intensively redeveloped and replanted to improve Arduaine’s nationally important collection of Rhododendron’s and diverse botanical collection.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:
1. Ensuring the conservation and practical maintenance of the garden and policies – whether through delegation to other staff/volunteers, or personal participation – in terms of:
a. Practical horticulture (e.g. including managing trees and shrubs, herbaceous, pond plants and bulbs; turf care; pest/disease/weed control; composting and soil improvement; hard-landscaping and path care; soft landscaping and planting preparation; glasshouse care and plant propagation);
b. Garden Restoration/ Development (e.g planting and establishing newly introduced trees, shrubs and herbaceous; contributing to planning and design of new plantings and hard landscaping; processing of timber with training to use garden sawmill; use of pesticides to control regen for establishment of new plantings; use of chainsaw to process logs, stumps and brash for replanting.
c. Plantsmanship (e.g. the identification, knowledge and understanding of this high calibre plant collection, including recording [using Iris database], and labelling of individual plants and recognized collections);
d. Interpretation (e.g. through the development and delivery of events such as introductory talks, presentations, guided tours or practical demonstrations and workshops, garden trails, digital media and contribution to guide-books or leaflets) to include the impact of various forms of Phytophthora at the property.
2. Ensuring an appropriate management regime of the garden and policies that includes the management of:
a. Staff, Apprentice and volunteers (e.g. assisting in recruitment, induction, direction, development, performance management) such that they are fully equipped, organised and motivated to undertake their duties to the required Trust standards;
b. health, safety and the environment in line with stated Trust policies and approaches to ensure the health and welfare of staff/volunteers;
c. machinery and equipment (e.g. ensuring timely and appropriate repairs, purchases and servicing) and its use (e.g. training, risk assessments and HAVS logs);
d. recognition of the Trust’s Environmental Policy with respect to sustainable gardening activities, including energy, water, peat & pesticide-use;

e. customer service and care from garden staff/volunteers, and in the broader sense of facilities and “visiting experience”, to ensure that the properties’ reputation for excellence is maintained and enhanced;
f. administration to enable gardening activities to be undertaken and recorded efficiently;

3. Supporting the Head Gardener Operations manager & Visitor services manager strategically and practically with the operation of the property.

SCOPE OF JOB

People Management
• Is not a Line Manager but will be responsible for day-to-day supervision of gardening staff and volunteers. May also be required to supervise students / apprentices.
• The team at Arduaine Garden consists of Head Gardener, First Gardener, Gardener and Apprentice gardener. You will be responsible for direct supervision of the Gardener, Apprentice Gardener and any seasonal gardeners that may be appointed. You will lead and train the Apprentice Gardener.
 Garden volunteers.
 Contractors.
 Will be supported by Head Gardener.
 Will have regular (daily) interaction with members of the public of all ages and abilities.
 Will have frequent interaction with suppliers and contractors.

Finance Management
 Is not a budget-holder.
 Will regularly use computerized finance system for the raising of purchase orders for the supply of goods and service.

Tools/equipment

 Will be a frequent user of driven vehicles such as tractors (including trailers and other attachments).
 Will be a frequent user of powered tools such as mowers, chainsaws, mobile sawmill, strimmers, hedge-cutters, etc.
 Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.
 Will be a frequent user of IT equipment.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

The above outlines the key skills the post-holder will need to possess and exercise. In addition, either knowledge of or experience in the following is required:

Essential

 An HND/HNC level qualification in amenity horticulture or related subjects (equivalent to NVQ/SVQ level 3), supported by qualifications and experience demonstrating practical horticultural knowledge (eg & Guilds Level 2/SVQ Level 1&2). Or demonstrably significant and high quality directly relevant experience.
 Substantial relevant practical experience in general amenity – and heritage gardening.
 Sound demonstrable plantsmanship, including propagation skills and experience.
 Sound knowledge of basic tool and machinery use and maintenance.
 Skills in arboricultural techniques, as a minimum basic chain-saw certificates (or willingness to train and use).
 Sound practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes.
 Driving Licence, valid for driving within the UK.
 Excellent interpersonal and communication skills; confident in interacting and dealing with a wide range of people; and able to represent the Trust
 Competency and self-sufficiency in use of IT (email, internet, word-processing, spreadsheets, databases).
• Eye for detail and finish, quality standard and best practice.
• An understanding and commitment to the aims and objectives of the National Trust for Scotland.
• Living the values of the National Trust for Scotland and encourage colleagues to do the same
o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
o The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
o An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
o A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

Desirable
• Supervisory experience.
• Experience of working in a mixed-team that includes volunteers.
• An appreciation of Scottish garden history in a general context;
• Current First Aid certification (or willingness to train and use);
• Tractor driving training and certification – including use of trailers (or willingness to train and use);
• PA1 and PA6a spraying certificates;
• Experience in use of saw mills (or willingness to train and use);

The Key Responsibilities, Scope of Job, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.