Operations

Dalkeith Country Park is a truly special place. Just a few miles from Edinburgh, it’s home to Fort Douglas adventure playground and Restoration Yard, set in a beautiful 1,000-acre country estate. With over 300 years of history, a 700-year-old oak wood and miles of waymarked trails, visitors can enjoy exploring the park before a delicious meal in our restaurant, The Kitchen, or a browse around our wonderfully eclectic retail store.

We are looking for a professional and customer focussed Security Officer to join our dynamic and forward-thinking security team. Working on a 4 days on, 4 days off basis from 7pm to 7am in our state-of-the-art security hub, you will ensure the highest level of protection of our company assets and our people. While maintaining the highest levels of integrity and reporting you will be actively involved in the detection and prevention of crime at Buccleuch.

We value our colleagues and their wellbeing and offer excellent benefits along with the opportunity to carve out a rewarding security career with a great team of people.

• Can you demonstrate excellent communication and teamworking skills?
• Are you a competent IT user with an understanding of security technology?
• Do you have experience in the security industry and hold a SIA front line and CCTV licence?

If the answer is yes, and you have a full UK driving licence, then we would love to hear from you.

Interested? Please send your CV and covering letter to the recruitment team at recruitment@buccleuch.com.

The closing date for applications is 7 August.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

Dalkeith Country Park is a truly special place. Just a few miles from Edinburgh, it’s home to Fort Douglas adventure playground and Restoration Yard, set in a beautiful 1,000-acre country estate. With over 300 years of history, a 700-year-old oak wood and miles of waymarked trails, visitors can enjoy exploring the park before a delicious meal in our restaurant, The Kitchen, or a browse around our wonderfully eclectic retail store.

We are looking for a professional and customer focussed Security Officer to join our dynamic and forward-thinking security team. Working on a 4 days on, 4 days off basis from 7am to 7pm in our state-of-the-art security hub, you will ensure the highest level of protection of our company assets and our people. While maintaining the highest levels of integrity and reporting you will be actively involved in the detection and prevention of crime at Buccleuch.

We value our colleagues and their wellbeing and offer excellent benefits along with the opportunity to carve out a rewarding security career with a great team of people.

• Can you demonstrate excellent communication and teamworking skills?
• Are you a competent IT user with an understanding of security technology?
• Do you have experience in the security industry and hold a SIA front line and CCTV licence?

If the answer is yes, and you have a full UK driving licence, then we would love to hear from you.

Interested? Please send your CV and covering letter to the recruitment team at recruitment@buccleuch.com.

The closing date for applications is 7 August.

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

The role

To ensure safe electrical installations and undertake designated activities, related to your trade, for the maintenance and refurbishment of all buildings, facilities and infrastructure owned by the RZSS; to ensure that all areas of the site are safe and well presented for our visitors and in accordance with agreed service standards and in a cost-effective manner, in support of RZSS’ mission and vision.

Some of the things you’ll do:

Take the day to day lead to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget and recommend cost-effective opportunities to minimise the impact of its operations on the environment. Pro-actively inspect electrical installations and equipment to ensure standards are being maintained and is safe to use
To attend design team meetings with designers and other customers to give expert advise on infrastructure and facilities
To supervise sub-contractors of your own trade and ensure that they complete works to a suitable standard. Assist in arranging access for these sub-contractors and highlight any unsafe practices to senior management.
To be the responsible person for all electrical installations ensuring their day to day safety for staff and visitors.
Undertake all forms of Electrical works, e.g. new installations (heaters/hand dryer/large scale lighting) electrical fault finding and testing and partial re-wiring and be able to take the lead on an projects requiring electrical works including measuring up for materials and planning the works with minimal supervision.
Ensure all electrical plant, equipment, is inspected, maintained and documentation kept to meet relevant legislation and best practice standards at all times.

What we’re looking for:

Relevant City and Guilds certification or S/NVQ Level 3
Trained and competent on 17th/18th Edition test and inspection.
PASMA scaffolding certificate
Up-to-date knowledge and understanding of basic building related H&S legislation
The maintenance and construction of buildings and similar structures.
What you’ll get in return:

37.5hr working week
34 days annual leave (pro rata)
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Full-time, Fixed Term (9 months)
Salary £31,707 – £34,677 per annum
Pay award pending plus generous benefits package
Flexible working

We have an exciting opportunity for a specialist Paintings Conservator to join our small, dedicated team of Paintings Conservators and Conservation Technicians.

You will have a sound knowledge of the history of art and the ability to undertake conservation and art historical research for paintings collections. You’ll be passionate about working with our diverse and exceptional collections. This role will help to deliver an ambitious exhibition schedule and a generous lending programme.

You must have a degree with a recognised post-graduate qualification in a relevant conservation discipline or equivalent training/experience. You will have proven practical experience of working with a broad range of art collections within the specialism of paintings gained post education/training.

You’ll be able to juggle several projects at any one time, be resourceful and above all, enthusiastic.

Excellent time management and planning skills with the ability to prioritise work to meet deadlines are essential.

The difference you’ll make

Reporting to one of our Senior Paintings Conservator, you will be part of the Conservation Department which includes other conservation specialisms of paper, frames, and time-based media. It’s a busy department, where everyone strives to keep abreast of recent developments within the wider profession and we encourage a culture of research and collaboration. We regularly process new acquisitions as our collection expands, and we provide baseline care across all the collection.

Your core activities will include:

Assisting with planning and programming paintings conservation work required to deliver the loans, displays, exhibitions, acquisitions, and collections care activities.

Recording work undertaken and liaising with colleagues to highlight any anticipated issues with the delivery of the work programme.

Undertaking conservation work required for exhibitions and displays of paintings, including at non-NGS sites.

Advising on the suitability of works of art for transport and display, condition checking, conservation treatments and application of preventive conservation measures.

Completing paintings conservation work required to improve standards of collections care, such as condition surveys of parts of the collection and remedial treatments.

Documentation – requesting photography, communicating findings, and providing data for entry onto our collections management database (Multi Mimsy) and our website.

Responding to any incident reports relating to paintings.

Liaising with colleagues to ensure works are safely packed and installed, which may involve designing specialist storage and display cases.

Undertaking art historical research relating to parts of our paintings collection, and conservation research relating to modes of deterioration, conservation materials and techniques.

Assistant Registrar (Loans)
Full-time, Fixed Term (6 months)
Salary £24,171 – £25,225 per annum
Pay award pending plus generous benefits package
Hybrid / flexible working

We have an exciting opportunity for Assistant Registrar to join our small, dedicated team of Registrars. You must have strong administrative skills gained working in a museum or gallery, including experience of working with collections management databases.

We’re seeking an enthusiastic, and flexible person who thrives on the challenge of a busy working environment. You’ll be able to juggle several projects at any one time, have a high level of accuracy and the ability to deal with confidential tasks. You will be highly organised, proactive in approach and a clear communicator. You will enjoy being part of a team, as well as having the opportunity to work independently.

You will be passionate about working with the collection and you will support the Senior Management Team in the management of it. You will assist with the admin of loans to and from the galleries as well as the maintenance and development of the automated documentation system.

The difference you’ll make

You will contribute directly to the organisation’s mission to make art accessible to all in everything that you do. Based within the Collections Management team, you will report to the Lead Registrar. Your responsibilities will include but not be limited to:

Inputting and updating loans information for all artworks onto our collections management databases.

Assisting with delivery of National Galleries of Scotland Collections loans programme, including requesting security and facilities reports, generating reports, loan listings and documentation.

Prepare loan agreements, creation of files and courier packs, and supporting loans invoicing process.

Delivery of discreet loan projects.

Dealing with queries from staff and public relating to the loans programme.

Use of email and telephone for communications, processing standard letters and forms in delivering above activities.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

Strong admin and organisational skills with a methodical approach to work including effective prioritising of tasks and working to strict deadlines.

Experience of working in a museum or gallery environment including experience of working with collections management databases such as MimsyXG.

Meticulous attention to detail and accuracy.

Outstanding communication skills with the ability to work with wide range of people including an understanding for the need for discretion and confidentiality.

Proactive, forward thinking, and able to exercise sound judgement.

With the ability to work calmly and carefully under pressure you will actively anticipate and plan for potential problems.

Good IT Skills including MS Office.

The role:

Contracts available:

1 x Full time permanent

2 x 6 months fixed term

To carry out, to completion, property maintenance related tasks (multi trade) to agreed timescales, quality standards and in a cost-effective manner; undertaking designated activities (trade specific) in managing the build and maintenance of all buildings, facilities and infrastructure owned by the RZSS. Ensure that all areas of the site are safe and well presented for our visitors in support of RZSS’ mission and vision.

Some of the things you’ll do:

Work under the direction of more senior tradesperson to take the day to day lead on designated activities (trade specific) to ensure all assigned repairs, projects and reactive labouring and driving tasks are delivered effectively, on time and to agreed H&S and quality standards.

Undertake all forms of general labouring works, e.g. planning general works and multi trade repairs (that don’t require an experienced tradesperson to complete) and repairs under the direction of appropriately qualified tradesperson.
Support the construction and maintenance of new buildings, facilities and infrastructure to agreed standards, budgets and deadlines, including smaller multi trade repairs or works, e.g plant, equipment and labouring tasks.

Drive company vehicles including pickup truck, off road ATV and fork lift truck and ensure maintained and road worthy and reporting repairs where required.

Operate heavy plant on a regular basis and ensure all machinery and tools are cleaned, inspected, maintained and user logbook updated daily to agreed transport and other policy standards and procedures and ensure all pre-start check sheets are completed as required
Assist in the ordering of supplies and services required for the team.

What we are looking for

Relevant construction qualification, or minimal 2 years’ experience of working on a hands on construction/maintenance role.
You’ll have a full driving licence.
Able to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites.
Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits

Full-time, Permanent
Salary £27,119 – £29,582 per annum, pay award pending
Plus generous benefits package
Flexible working

We have an exciting opportunity for a Senior Conservation Technician (Paintings and Frames) to join our small,
dedicated team of paintings conservators and conservation technicians at the National Galleries of Scotland. The
role is based within the Conservation Department and will report to one of the Senior Paintings Conservators. It
sits alongside and complements the other conservation specialisms of paper, frames, and time-based media
within the department. The Conservation Department is a busy and dynamic workplace, where everyone strives
to keep abreast of recent developments within the wider profession and we encourage a culture of research and
collaboration.
In this role you will make a vital contribution to the work of the National Galleries of Scotland. You will help
deliver an ambitious exhibition schedule across our galleries and a generous lending programme from our diverse
and exceptional collections. In addition, we regularly process new acquisitions as our collection expands, and we
provide baseline care across all the collection.
As a Senior Conservation Technician, you will be resourceful, self-motivated and above all, enthusiastic. You will
be passionate about working with the NGS collection and committed to continuing your own professional
development. You will be able to juggle several projects at any one time. You will be highly organised, proactive
in approach and a clear communicator. You will enjoy being part of a team, as well as having the opportunity to work independently.

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:
Essential
• Educated to higher level or equivalent.
• Considerable experience in handling and packing art works, fitting paintings into frames and making new
frames, where necessary using innovative solutions to resolve complex and unique problems.
• Excellent joinery skills and the ability to use and maintain woodworking machinery and equipment.
• Awareness of conservation issues including ethical considerations.
• Strong written and verbal communication skills, including the ability to produce clear and accurate
documentation.
• Time-management and planning skills, with the ability to well under pressure and prioritise workload to
meet deadlines.
• Ability to work effectively as part of a team, sometimes in a leading role, with a proactive approach to
sharing information with colleagues.
• Willingness to continually develop technical skills with regards to new methods and techniques, actively
engaging in professional development.
• Knowledge of relevant Health and Safety regulations.
• Good IT skills, including MS Office.
Desirable
• Experience of working in a museum or gallery.
• Conservation/Museum Technician Qualification or Diploma or willingness to work towards this.
• Experience of using a collections management database.
• Experience in completing risk assessments and method statements.
• Driving licence.

JOB PURPOSE

This role forms part of the project team that will work on a rapid review and rationalisation of material collections stored at a commercial storage facility in Brechin. The project will reduce the quantity of material held in the store through a programme of provenance research, significance review and ethical disposal. This role involves a combination of archival research to determine collections provenance and significance, with the physical management of those objects to prepare them for disposal or repatriation. It will seek recommendations from colleagues across the Trust, and, if agreed, put into effect those recommendations (or agreed alternatives). It requires someone with experience in museum collections management and meticulous attention to detail. The post-holder will demonstrate confidence and tact in liaising with a wide range of stakeholders including registrars, curators, conservators, property staff, external contractors and the local community. The post-holder will apply a risk management methodology to ensure that due diligence has been satisfied. All proposed disposals will be submitted through the NTS’s established Deaccessions and Disposals Policy and process.

Key Responsibilities and Accountabilities

Working closely with another Project Officer and with the guidance of the Collections Registrar and Assistant Collections Registrar, the post-holder will deliver a programme of work to meet the following key objectives:
• Follow the agreed robust methodology for review and rationalisation in line with NTS Collections Development Policy, Angus Folk Collection Collecting Policy and sector best practice.
• Rapid assessment and categorisation of the stored collections.
• Support an audit of related collections exhibited in other NTS properties.
• Support further provenance research.
• Seek recommendations for disposal, de-accession or repatriation to NTS properties.
• Prepare Disposal Reports for consideration by the Disposal Panel.
• Prepare objects approved for disposal for exit from NTS Collections.
• Update Axiell records as appropriate.
• Liaise with the loans team to complete a programme of identification and storage of loans, prior to loans team making arrangements for their return or renewal.
• Undertake a planned programme of integrated pest management and environmental monitoring.
• Repack objects to be retained to improve access and preservation.
• Conduct an inventory of Angus Folk Collection objects displayed at House of Dun.

REQUIRED QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE:
Essential
o Further-education or degree-level knowledge of collections management and experience in a museum/gallery or heritage environment.
o Strong technical knowledge of current best practice in museum collections management and documentation, particularly Spectrum 5.1.
o Experience of, and a sound grasp of the standards and requirements of the ACE Accreditation scheme and the Museums Association Code of Ethics.
o Strong IT skills with proven experience in the use of museum collections management systems.
o Excellent attention to detail and a track record of collections research and problem solving.
o Thorough working knowledge of ethical, legal, insurance and indemnity issues with regard to collections and collections rationalisation.
o Experience and confidence in the appropriate techniques for the handling and packing of museum collections, including an awareness of potential hazards in collections and the appropriate health and safety standards.
o Excellent liaison and negotiation skills and ability to communicate clearly, both orally and in writing.
o Ability to work independently, whilst also collaborating with a wide range of people and managing sensitive communication with a variety of stakeholders.

Desirable
o Experience of working with and identifying historic agricultural objects would be a particular advantage.
o Experience of Axiell collections management system.
o Experience of integrated pest management, environmental monitoring and collections condition assessment.
o Knowledge of hazards in collections.
o Experience and knowledge of museum best practice in collections review and ethical disposal.
o Valid UK Driving licence.

DIMENSIONS AND SCOPE OF JOB

Scale
The National Trust of Scotland manages over 100,000 objects that are in the process of being catalogued into the Axiell collections management system. Over 4,200 of these items are held in commercial storage in Brechin. This role will involve applying professional knowledge, research, decision-making and influencing skills to contribute to a rapid review of these stored collections. The review will identify objects for retention, objects for disposal with no conditions, objects for disposal that cannot easily be disposed of due to the conditions under which NTS holds them, items too damaged for use, and items for return to their original NTS property. The second phase of the project involves processing these categories with the aim of substantially reducing the quantity of objects in store whilst meeting due diligence and ethical obligations set out by ICOM and the Museums Association and supported by the NTS collections development policy.

Working with the Project Manager, the post-holder will divide time between the stores in Brechin, offices at House of Dun, and NTS headquarters at Hermiston Quay in Edinburgh.

People Management
This role will need to liaise effectively with members of the curatorial team and staff based in NTS properties, as well as a number of external stakeholders. It is not a line manager.

Position within the organisational structure
The role is temporary project role within the Northeast Angus cluster, but will work closely with and be managed by staff in the Collections Conservation and Management team.

The Key Responsibilities, Scope of Job, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general

JOB PURPOSE
The wider purpose of the role is to help drive the National Trust for Scotland’s ability to conserve Scotland’s built and natural heritage under its care.

The specific purpose of the role is to support the development and implementation of fundraising operations to help maximise fundraising income, improve efficiency across all income streams and provide assistance to the wider team in terms of administration, financial, data and process support.

You will work with colleagues within the fundraising team, the Customer and Cause Directorate and with the wider organisation. You may on occasion work with appointed agencies which will provide outsourced support to the Fundraising function, and play a key role in database and administrative support.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Working within the Fundraising Operations team, you’ll;
1. Process gifts from a variety of sources, including third party platforms, and record income on the CRM.
2. Work closely with colleagues in Finance to reconcile income from daily bank statements and resolve coding queries.
3. Manage general fundraising enquiries from supporters via post, email, CRM cases, and telephone calls.
4. Contribute to CRM management and development within Fundraising Operations and the wider directorate, including testing, managing daily processes, and supporting the team with processes.
5. Deliver excellent supporter care, including daily thanking, ad-hoc stewardship and mailing fulfilment.
6. Contribute to development of fundraising practice, ensuring the team has the processes in place for good fundraising to take place.
7. Support the implementation and improvement of data protection compliancy and raise any issues regarding the team’s outputs.
8. Coordinate expenditure for the team, raising Purchase Orders and invoices and keeping accurate records.
9. Provide mutual administrative support to colleagues across the team to cover absences.
10. Maintain and enhance your personal knowledge, skills and networks by playing an active role in the appropriate professional bodies and internal organisational groups.
11. You’ll be flexible, with a willingness to work non-traditional hours and be available to travel in the UK.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
The above outlines the key skills the job holder will need to possess and exercise. In addition, either knowledge of or experience in the following is required:

Essential
1. Previous experience supporting fundraising, and an understanding of the methodologies and tactics to ensure success
2. Ability to deal with sensitive issues and queries with tact and absolute discretion
3. Ability to give great supporter service, making every connection with members, donors and public meaningful
4. Ability to problem-solve, looking for efficient and effective solutions
5. Ability to manage time efficiently, work to deadlines and balance immediate and long term priorities
6. An eye for detail and a rigorous approach to process
7. Strong organisational skills and the ability to create and maintain working systems, including CRM systems
8. Sound financial acumen and good knowledge of UK charitable giving, data protection and taxation law as applies to fundraising, and the Fundraising Codes of Practice
9. Experience of working in a results driven environment, delivering success against key targets
10. A self-starter with an efficient and hard-working approach
11. Highly proficient user of Microsoft Office products and CRM systems
12. A lively interest in and understanding of the National Trust for Scotland, and a passionate belief in its mission

Desirable
1. Institute of Fundraising membership
2. A relevant degree, professional qualification, or equivalent experience

DIMENSIONS AND SCOPE OF JOB
People Management
• No line management responsibility
• You’ll work closely with other team members to ensure a co-ordinated and consistent approach to all fundraising activity.
• Builds strong relationships across the Customer & Cause team, and across the Trust.
• You may as the role develops manage office support volunteers
• External Relationships: You’ll have frequent contact with appointed agencies and suppliers.

Financial Management
• Responsible for coordinating expenditure for the fundraising team – raising PO’s and invoicing

Tools / equipment / systems
 Microsoft Dynamics
 Excel
 Microsoft Teams
 Zoom

Example key performance indicators and targets
 Meeting agreed timescales for processing incoming donations and responding to supporter queries.
 Contributing meaningfully to Fundraising Operations team priorities and objectives.
 Encouraging wider Fundraising team to maximise use of the CRM.

The Purpose, Context, Key Responsibilities, and Person Specification reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.