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Operations

Reporting to the Volunteer and Visitor Experience Manager, the Marketing and Administration Support officer will support the marketing activities of the Trimontium Trust as well as diverse administrative and organisational activities. This will involve working closely with the rest of the staff, particularly with Trimontium’s marketing coordinator in addition to the Volunteer and Visitor Experience Manager. The Marketing and Administration Support Officer will be expected to liaise with the travel industry, to engage with marketing outlets for the heritage sector (print and digital), support the development of marketing plans, campaigns and initiatives, have optimal digital skills and be able to engage and work with a variety of volunteers in an inclusive and supportive manner.

This role will particularly support the HALO lab and HALO programmes through targeted marketing campaigns, administration duties, aiding in facilitating HALO offerings and supporting volunteers.

BACKGROUND
The Trimontium Trust is currently undertaking several projects that use collections and digital content. One of these projects is “The Digital Romans” through which a digital archive and catalogue of the Trimontium Collection is being created. This digital archive will be used for educational and accessibility purposes in diverse ways: a) it will serve as a foundation towards the creation of digital experiences geared towards the general public such as digital exhibits and social media educational posts; b) it will serve as a foundation for the creation of educational resources tailored for people with profound learning difficulties who experience extra challenges in accessing and engaging with heritage; c) the project also works with a vibrant community of volunteers, who help with cataloging, archival and social media.
The project works closely with Upmo – an Edinburgh based organization working with people with learning disabilities – for the development and co-creation of the digital educational resources. The next phases of the project, to be delivered in the next year, include the co-creation, implementation and testing of the learning resources and final evaluation.
In addition to this project, Trimontium is developing the HALO lab which will be equipped with state-of-the-art computers and 3D laser printer technology and will be used in conjunction with heritage and archaeo-tourism visits to Roman and Iron Age sites across the South of Scotland, guided and facilitated by the Trust.
Trimontium has a solid presence on Social Media channels, which we look to enhance and enrich in the next year with educational and engaging content creation.
The Trust is now looking for a Collections and Digital Projects Support Officer to work with our HALO Resources Officer, HALO Manager and Volunteer and Museum Coordinator, to support the development of these projects.
Purpose

Reporting to the Heritage Environment Resources Officer, the Collections and Digital Projects Support officer will aid in the successful development of “The Digital Romans” project. This involves supporting the digitisation and cataloguing program, and other digital activities such as the creation of digital learning resources, support the creation of digital exhibits, the organization of image databases and the creation of social media packages. The Collections and Digital Projects Support Officer will be expected to support collections and archaeology activities and be able to engage and work with a variety of volunteers and project participants in an inclusive and supportive manner.

This is an exciting opportunity to join the Destination Tweed team and support the further development and delivery of a range of projects. Destination Tweed is an ambitious five-year legacy project built around the idea of the River Tweed Trail, a new long-distance source to sea path which roughly follows the River Tweed from its source high on the hills above Moffat, to where it flows into the North Sea at Berwick-upon-Tweed, with a link at the southern end to the Annandale Way. The project comprises a collection of thirteen projects that will deliver benefit for the environment, community and economy and is built upon a partnership approach to project delivery.

The appointed Senior Project Officer will have an involvement across all projects but specifically will help to develop a community archaeology programme, a community grants scheme, the interpretation package for the Trail and new opportunities for skills development, training and volunteering.

Contract: Fixed term 18-month, annualised hours
(Part time 30 hours; 4 days per week)

Dundee Science Centre is currently looking for an experienced and motivated individual to join our team to fulfil the pivotal role of Visitor Experience Leader in a part time capacity.

As part of a team of 4 you will lead and co-ordinate the day-to-day visitor operations within Dundee Science Centre and across 3rd party sites to ensure an environment that is engaging, secure and provides an excellent visitor experience. You will champion visitor engagement and ensure all visitors have an enjoyable, safe, and inspiring experience. You will be a key holder and perform Duty Manager functions, on a rota basis.

As Visitor Experience Leader, you will be responsible for planning and organising work, dealing with visitor enquiries, problem solving, inducting new staff into the organisation, banking, carrying out first aid and procurement and managing the operational team on a daily basis.

We are looking for someone with the relevant knowledge and operational experience, with a proven track record of successfully leading and inspiring a team and who wants to work in a fast-paced environment and make a difference to society by supporting the work we do at Dundee Science Centre.

Weekend and evening work will be required, to apply for the post, please submit your CV and a covering letter, outlining why you think this is the role for you!

Thank you for your interest in the post of Guide with Historic Environment Scotland based at Stirling Castle. This is a part year permanent and pensionable appointment working 37 hours per week (five days out of seven) which will include weekends and public holidays, for 30 weeks each year.

Key responsibilities, duties and objectives

• Welcoming and interacting with the visitors to help enhance their visit to the Castle by delivering excellent customer service and assessing their individual needs.
• Using material researched by our Cultural Resources Team to be able to provide information to visitors on any areas or points of interest, and answer any questions posed by our visitors.
• Once training has been given, be able to provide entertaining and informative guided tours of Stirling Castle, including the Palace Apartments, the Stirling Heads Gallery and Argyll’s Lodging, to an international audience of all ages.
• Undertake visitor focussed static duties around the Castle, and within the Stirling Heads Gallery and the Argyll and Sutherland Highlanders Military Museum.
• Assist with the monitoring and management of the site and its extensive grounds, royal apartments, exhibitions and interpretation spaces to ensure that it is presented to the highest standard and report any defects to the Duty Manager.
• Promote all Historic Environment Scotland sites, and events and activities taking place at these.
• Awareness of the relevant risk assessments and fire action plans, evacuation procedures and incident response guidelines, and the position of First Aid boxes.
• Other ad hoc duties as directed by line management.
• Be willing to drive the courtesy vehicle if the successful candidate holds a full UK driving licence (training will be provided).
• Working together with related business areas within Stirling Castle.

The role:

To carry out, to completion, property maintenance related tasks (multi trade) to agreed timescales, quality standards and in a cost-effective manner; undertaking designated activities (trade specific) in managing the build and maintenance of all buildings, facilities and infrastructure owned by the RZSS.

Ensure that all areas of the site are safe and well presented for our visitors in support of RZSS’ mission and vision.?

Some of the things you’ll do:

Work under the direction of more senior tradesperson to;

take the day to day lead on designated activities (trade specific) to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget.

provide reactive labouring and driving tasks to agreed H&S and quality standards.

Undertake all forms of general labouring works, e.g. planning general works and multi trade repairs (that don’t require an experienced tradesperson to complete) and repairs under the direction of appropriately qualified tradesperson.

Support the construction and maintenance of new buildings, facilities and infrastructure to agreed standards, budgets and deadlines, including smaller multi trade repairs or works, e.g plant, equipment and labouring tasks.

Ensure own machinery is cleaned, inspected, maintained and user logbook updated daily to agreed transport policy standards and procedures.

Operate heavy plant on a regular basis and ensure all machinery and tools are cleaned, inspected, maintained and user logbook updated daily to agreed transport and other policy standards and procedures.

Assist in the ordering of supplies and services required for the team.

Ensure all pre-start check sheets are completed as required.

Work collaboratively with other sections and departments to ensure all work is scheduled coordinated and monitored effectively, providing guidance and advice relating to your trade when required.

Drive company vehicles including pickup truck, off road ATV and fork lift truck and ensure maintained and road worthy and reporting repairs where required.

Recommend to your manager cost-effective opportunities to minimise the impact of your department and RZSS’ operations on the environment.

Ensure compliance with RZSS’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements.

Engage with the Society’s appraisal system, and demonstrate commitment to our values, behaviours and your continuous personal development.

Perform other reasonable duties and projects as directed by your manager

What you’ll need:

Relevant construction qualification, or experience of working on a hands on construction/maintenance role.

Full driving licence.

Able to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites

We offer a range of great benefits which can be found atwww.rzss.org.uk/about-rzss/staff-benefits .

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits

Please refer to the role profile for further information on essential/desirable requirements for the role

An opportunity has arisen for a Driver/Skilled Labourer – Gardens to assist within our Gardens team (15 hours per week, fixed term contract, cover at weekends only) to provide seasonal cover/assistance over the Winter period – (contract expected to last to end of March 2024).

Full time equivalent salary – £21,785 – £23,134 per annum

Pro rata salary based on 15 hours per week: £8,714 – £9,254 per annum

The role:

To carry out, to completion, heavy plant/grounds maintenance related tasks to agreed timescales, quality standards and in a cost-effective manner; undertaking designated activities (garden specific) in managing the maintenance of park gardens, including the nursery and landscape, enclosure areas, facilities and infrastructure owned by RZSS in line with the Gardens team’s procedures and ongoing site development plans in support of RZSS’ vision and mission. Ensure that all areas of the site are safe and well presented for our visitors in support of RZSS’ mission and vision.

Some of the things you’ll do:

Work under the direction of more senior Gardeners to;

take the day to day lead on designated activities (garden specific) to assist with the daily maintenance of the site’s gardens and landscapes to agreed standards (e.g. keeping gardens, grounds and landscaping clean, in good state of repair and to agreed standards.
provide reactive labouring and driving tasks to agreed H&S and quality standards.
Assist with the co-ordination of a range of horticultural activities (e.g. maintaining appearance of grounds, up-keep of the lawns, pathways, entrances of site, leaf sweeping, weeding, grass cutting and sweeping the perimeters) that involve other sections and departments Ensure own machinery is cleaned, inspected, maintained and user logbook updated daily to agreed transport policy standards and procedures.
Operate heavy plant on a regular basis and ensure all machinery and tools are cleaned, inspected, maintained and user logbook updated daily to agreed transport and other policy standards and procedures.
Assist in the ordering of supplies and services required for the team.
Ensure all pre-start check sheets are completed as required.
Work collaboratively with other sections and departments to ensure all work is scheduled coordinated and monitored effectively, providing guidance and advice relating to your trade when required.
Drive company vehicles including pickup truck, off road ATV and fork lift truck and ensure maintained and road worthy and reporting repairs where required
Conduct routine cleaning, inspection and maintenance of assigned small plant and vehicles, according to the agreed transport policy and best practice.
Recommend to your manager cost-effective opportunities to minimise the impact of your department and RZSS’ operations on the environment.
Provide supporting role to Events team regarding special event set up and taken down.
To take reasonable care for the health and safety of yourself and that of others. This implies taking positive steps to understand the hazards in the workplace, to comply with safety rules and procedures and to ensure that nothing you do, or fail to do, puts yourself or others at risk.
Ensure compliance with RZSS’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements.
Engage with the Society’s appraisal system, and demonstrate commitment to our values, behaviours and your continuous personal development.
Perform other reasonable duties and projects as directed by your manager
What we’re looking for:

Relevant SVQ Level 1 qualification or equivalent qualifications or experience
Full driving licence.
Basic understanding of horticultural practice
Practical experience in the operation and use of heavy plant and equipment.
Significant experience of driving forklift vehicles
Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits

Please refer to the role profile for further information on essential/desirable requirements for the role

Atholl Estates is probably best known for Blair Castle and Gardens, an iconic Scottish castle whose history dates back to the 13th century. The castle and gardens are open to visitors throughout the year. We also host corporate and public events, functions and weddings throughout the year.

We are looking for a groundsman to join our team, based at Blair Castle in Blair Atholl.

Key Responsibilities include:

– To assist in the provision of efficient, high quality, skilled maintenance of Blair Castle Gardens and Caravan Park.
– To maximise visitor enjoyment by maintaining excellent standards of presentation of the historic environment.
– To ensure that the Garden continues to develop at a lively pace, the post requires a combination of:
– Dedication to the practice and development of high quality gardening and craft skills
– Confidence and capability to carry out any ground work that may be required during the season.

Scone Palace is an iconic venue and 5 star visitor attraction, welcoming over 100,000 visitors a year. Working as part of our dedicated Caretaking team you will help ensure that a safe and secure environment is maintained.

Our Caretakers help day-to-day operations run smoothly, monitoring our building management systems and maintaining high standards of tidiness, cleanliness and safety within the Palace and immediate vicinity.

About you
You will have great attention to detail and a positive, pro-active approach, displaying professionalism and a genuine care for the premises.

You will have a ‘can do’ attitude and a commitment to quality standards and a good understanding of relevant Health & Safety legislation.

General handyperson skills and ability to undertake required maintenance tasks; experience within a similar role and an understanding of maintenance trades is essential.

A full UK driving licence is essential for this role.

What we can offer
The opportunity to work in a unique and varied environment where no two days are the same. The company provides ongoing training as well as other staff benefits which include pension scheme and 34 days paid holiday.

Requirements of the role include:

– Full UK driving licence
– Be able to meet the physical demands of the role (lifting and handling)
– Previous experience within a caretaking or cleaning role is essential
– Practical skills in identifying and/or carrying out standard repairs
– Working knowledge of health and safety
– Good communication skills allowing you to provide great customer service

OI PEASANTS! WE’RE RECRUITING… Fancy a job like no other? If you’re a skilled Technician, then prepare to swap your current work environment for one that’s far from traditional!

Edinburgh Dungeon is currently seeking a Maintenance Handyperson to provide vital support to our attraction, ensuring its unique brand of scary fun is being delivered at an efficient level.

What we are looking for.

NVQ/HNC Qualification in Mechanical or Electrical discipline
5 years’ experience in a similar role
Experience with hydraulic and Pneumatic systems
IT experience (Microsoft office)
A positive and self-motivated individual with a strong eye for detail
Someone who takes pride in their work
Helping to maintain and operate our shows and rides and working in a small multi-skilled team of dungeon dwellers, you’ll be responsible for the maintenance of equipment, theming, rides, and the facility. Including carrying out electrical and mechanical inspection, maintenance activities and provide support to the daily operation of this thrilling attraction.

This naturally means you’ll be dealing with both routine maintenance and breakdowns and therefore you will work swiftly and with care to diagnose and resolve problems. Utilising your hands-on knowledge and experience you will sustain minimal downtime of rides and themed attractions for the visiting peasants.

You will also provide timely and regular communication to the Technical Manager regarding operational issues, ensuring the earliest possible resolution and displaying the ability to make sound decisions and take decisive action.

This is a permanent full-time role, which will include working weekends and bank holidays as required. Flexibility will be required as time and days of shifts will vary.

What’s in it for you.

Alongside helping transport guests back to Edinburgh’s darkest history, you’ll also receive:

Salary of £26,000 per annum
25% discount in our retail shops and restaurants and 40% off LEGO online
Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
Discounted rates at Merlin hotels all over the world
Cycle to work scheme and O2 discount

We are currently recruiting for a part time cleaner to join our Causewayside team.

You would be a great fit for the role if you:
*enjoy physical activity
*are an early morning person
*work well with other people and on your own
*are happy with change

You will:
• Keep the Library buildings clean and tidy. This includes all areas that
are used by the public and staff.
• Maintain appropriate standards of cleanliness within required areas of the
Library.
• Observe Health and Safety regulations.
• Partake in any training required for job.
• Give appropriate assistance in dealing with catering for functions within Library
buildings.

Please visit our website for more information and to submit your application.

This role will manage, deliver and contribute to a series of interpretive programmes
and projects at Historic Environment Scotland Properties in Care. Working with other
members of the Interpretation and Events group, you will research, plan and develop
high-quality content and deliver it through a variety of interpretive methods. You will
also manage the maintenance and upkeep of elements of interpretive infrastructure
across the estate. The position may involve line management.

The post is based in the Interpretation Unit, part of the Experience Team, in the
Marketing and Engagement Directorate. The Interpretation team is responsible for
interpreting the tangible and intangible heritage at our Properties in Care, using a
variety of methods including exhibitions, audio-visual, interactives, guidebooks,
interpretive graphics and other media.