Management

The Director of Commercial, is a new post, which will be responsible for leading our hospitality, front of house and marketing teams.

You will take responsibility for delivering efficient, quality driven, and cost-effective hospitality, visitor services and commercial activities as a key part of the Trust’s business. You will strive to significantly grow our conference, events, and wedding businesses across all our visitor locations. Working within our Executive Management Team you will help drive continual improvement of our visitor experience, enhance performance, and purpose innovations to maintain our five-star status.

You will have responsibility for the sales and delivery of all our onsite and on ship visitor events, including daytime conferences, evening dinners and meetings, and similar activities within a managed programme , including weddings, by deploying and supervising the events management, kitchen team and waiting staff. Your team will be thus be responsible for everything associated with running our hospitality experience, as well as ensuring that the required equipment and facilities are maintained to a high standard .

You will be responsible for the teams that manage admissions to our museums;
You will also be responsible for managing both the admissions team at Discovery Point and Verdant Works – this provides our guests with a consistently world-class service, and our marketing team – ensuring we maximize general admissions income, secondary spend, on line sales, group bookings and cruise line visitor numbers.

You will be responsible for maximising our carpark and letting income and will be able to turn your commercial flair to help the wider team manage tender processes and lead negotiations on ad hoc commercial deals to deliver best value for our charities’ limited resources.

About you
You will be passionate about customer experience and obsessed about exceeding expectations, have a track record of leading successful teams in a customer-centric environment. An established senior leader, ideally with at least ten years’ experience, you will perhaps be a General Manager, Director or MD/CEO of a smaller organisation. With an eye for detail and a commercial acumen to contribute at the senior management level, you will possess a robust business understanding,

You will be a collaborative player who will champion our values of kindness, trust, collaborative working, and respect and will work with colleagues across the business in delivering our One Team culture.

Visitor Services
• Manage and direct ticket safes/admissions at each site.
• Daily trading and opening and closing procedures at each site.
• Develop admissions reporting systems.
• Maximise revenue, including Gift Aid
• Maximise customer satisfaction
Retail/Letting/Hospitality
• Provide a first-class service to museum visitors, cafe and retail customers (including online), conference, events and wedding clients
• Seek to increase income generation within the catering and retail operations through maximising customer spend
• Manage buying, stock control and profitability of retail sales.
• Management and development of sales from e-shop within website.
• Responsible for the effective and efficient operation of hospitality offer at all venues including conference and business clients
• Maintain the profitable operation of all catering and bars including setting prices to achieve maximum profitability whilst remaining competitive
• Liaise with team members and outsourced suppliers to ensure that all catering operations are operating efficiently and that the food & services provided are of the highest quality and highest standards of customer care.
• Ensure that customer queries or complaints are dealt with appropriately in accordance with complaints policy.
• Acting as Designated Premises Manager for bars and cafe in venues and compliance with all requirements of our licenses
IT
Continuous improvement of all systems supporting your teams profitability including :-
• General admissions, done in conjunction with the Finance Team
• Stock control systems, done in conjunction with the Finance Team.
• Profitability reporting procedures within the Retail and Café teams.
• On-line booking systems for general admission, group bookings, and events

Visitor Development
• Assist towards the development of annual programme of public events for each site.
• Plan and manage public events.
• Develop promotional initiatives to grow visitor numbers.
• Respond proactively to market trends within your sphere of responsibility.
• Assist in development and delivery of the company-marketing plan.

Leadership & Staff Management
• Provide effective leadership, management and motivation of those directly reporting to you including; recruitment, induction, supervision, appraisal and ongoing training and development.
• Help encourage positive performance across the business as a whole
• Provide quarterly written performance reports for the Board.
• Attend Board Meetings, sub committee Meetings, executive management meetings and all internal and external meetings as required.
• Assist the Chief Executive in the preparation of relevant reports, submissions and service planning performance reviews
• Assisting in developing and implementing effective procedures and systems appropriate to the needs of the organisation.
Financial Management
• Providing effective budgetary control to ensure that income and expenditure targets are met and turnover and profit maximised.
• Overseeing the management of budgets for the Commercial and Marketing departments in accordance with agreed budgets set by the Chief Executive & Head of Finance & Admin.
• Work closely with the Chief Executive and the Head of Finance & Admin to devise strategies and set financial targets to maximise income potential and monitor expenditure.
• Maintain Organisational Assets Register.
• Contribute to the development and implementation of capital plans and projects
• Assist the Chief Executive and Head of Finance & Administration in financial forecasting and review.
General
• Take an active part in communicating and co-operating with other staff and departments.
• Follow all corporate guidelines, procedures and policies.
• Work in accordance with the company’s Equality and Diversity Policy.
• Be aware of and comply with, rules and legislation pertaining to Health & Safety at work.

What makes this a great opportunity?

The spirit industry is an exciting, dynamic and fast-paced business. Beam Suntory is the third-largest premium spirits company in the world and this role offers the opportunity to be at the heart of our global business.

This role is responsible for supporting the operations and Visitor Centre Manager of Glen Garioch Visitor Centre with the aim of delivering a consistent premium brand experience that will enhance brand values and add value to the business. Additionally, to assist with support and ideas for the ongoing overall growth of the business.

Role Responsibilities

– Manage the day to day Visitor Centre team in the delivery of visitor tours/distillery experiences commensurate with agreed strategy and quest to improve standards.
– Deputise for the Visitor Centre Manger, including weekend and evening working as required.
– Conduct whisky tours and tastings both on and off site as required.
– Carry out site administration, including responding to customer enquiries, financial administration, tour operator bookings, stock ordering, invoicing etc.
– Ensure Visitor Centre facilities are always maintained to a high standard of cleanliness, in line with all PPE requirements.
– Work with the distillery operations team to ensure company operational procedures and H&S practices are adhered to rigorously by self, team members and customers.
– Attend site meetings (team briefings, distillery operations, H&S etc.) when required to do so. Conduct regular team meetings.
– Support the Visitor Centre Manager to organise and deliver events, as well as promote the Visitor Centre at external events and conferences as required.
– Ensure the weekly roster is meticulously planned and resource matches the needs of the forecasted workload as well as annual leave requests.
– Work closely with the Visitor Centre Manager to define annual goals/objectives for each team member and ensure these are accurately entered in HR system.
– Lead team members and support Visitor Centre Manager with conducting regular one-to-one conversations, holding mid- and year-end conversations and implementing a routine review of each employee’s performance in role.
– Support and lead any recruitment including interviews and selection.
– Lead the training and development of new recruits and on-going training to all colleagues, whilst ensuring training records are maintained in the relevant systems.
– Take ownership of any required investigations including conduct, capability, absence etc.
– Support planning, organising and resourcing of Trade/VIP experiences.
– Identify and make recommendations to the Visitor Centre Manager on tour format, spirit and non-spirit products/merchandise and any other potential revenue-generating opportunities through sharing best practice from other sites and competitors.
– Actively promote sustainability, diversity and inclusion and support responsible drinking practices.

KEY SKILLS & COMPETENCIES

– Drive and passion for delivering excellent customer service and experience.
– Excellent communication and interpersonal skills, with a “can do” attitude.
– Good knowledge of Microsoft Word, Excel and PowerPoint.
– Excellent oral and written skills and able to deliver presentations to a wide and varied audience.
– Proven ability to work on own initiative and to build and maintain excellent relationships with key stakeholders.
– Strong drive and desire to succeed with high levels of energy, focus and ambition.
– Ability to multi-task in a demanding environment.
– Strong commercial acumen, knowledge and understanding of budgets, forecasting and P&L accounts.

Qualifications & Experience

– 2-3 years’ experience of leading a team in a management capacity, including allocation of resource, colleague training, motivating teams and customer service delivery standards.
– Experience in presenting to wide range of audiences.
– Knowledge of Beam Suntory brands and the company values.
– Current Driving License
– Previous experience within the hospitality, retail and/or tourism sector is desirable.
– Personal Licence holder (desirable but not essential as training will be provided).

Full-time, Permanent
Salary £38,960 – £43,602 per annum
Pay award pending, plus generous benefits package
Hybrid / flexible working

About the role

We have an exciting opportunity for an experienced Development Manager. By generating income through the development and delivery of Patrons and Individual Giving strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Patrons and Individual Giving sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As a Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You will also:

– Manage and develop a portfolio of individual prospects, identifying, cultivating and leading on approaches to solicit major gifts for capital campaigns, public programme and other projects as required.

– Identify new potential prospects, initiating the approach and securing support within a planned timeframe.

– Undertake the effective management of individual major donor relations, ensuring stewardship strategies are in place and adhered to.

– Be responsible for the preparation of presentations and proposals to secure support from individuals for our public programme and capital campaigns.

– Work with the Chair of Trustees, the Director-General, and relevant colleagues to deliver cultivation events as required.

– Grow our Patrons programme, recruiting new members and developing new networks.

– Manage the process for Patrons renewals and stewardship, and to be the first point of contact for existing and prospective Patrons.

– Work closely with Membership colleagues to ensure the membership programmes align and support the development of Friends into Patrons.

– Develop and deliver the Patrons event programme.

– Attend quarterly Patrons Board meetings, producing and distributing relevant papers in advance.

– Support the Head of Development with the 501 (c)(3) American Patrons charity.

– In collaboration with colleagues, develop innovative ways of maximising donations from visitors across all sites.

– Record activity on the Spektrix database and to produce reports on cultivation and fundraising for the Head of Development as required.

– Work to agreed activity and financial targets as laid out in our business plan.

– Enhance personal knowledge, skills, and networks by playing an active role in the sector and wider fundraising community, as well as in appropriate professional fundraising bodies.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Able to demonstrate a track record of five figure gifts from individuals.

– Experience of developing and sustaining a portfolio of high net worth prospects.

– Experience of delivering membership programmes and working with Patrons.

– Excellent presentation and writing skills; must have an ability to exert influence with diplomacy and a track record of inspiring donors to support a cause.

– A strong track record of devising and delivering cultivation events.

– Understanding and experience of producing financial reports, the fundraising sector and current trends.

– Highly motivated, capable of working to own initiative whilst recognising when input from others is necessary.

– Experience of collaborating across a team to meet shared fundraising targets.

– Experience of working closely with Directors/Chairs and Senior Volunteers.

– Knowledge of the UK arts and cultural sector.

– Well connected with advanced networking skills.

– Sound knowledge of UK charitable giving and taxation as applies to fundraising.

It would also be great if you have:

– An enthusiasm for and interest in the National Galleries of Scotland and arts, culture and heritage

– Experience of producing and delivering membership events programmes.

– Experience of using Spektrix or a similar database.

Please apply directly through our careers page.

The closing date for completed applications is 12 noon on Monday, 16 October 2023.

An opportunity has arisen for a confident, highly motivated person to join the Helix management team.

You will be joining a team of supervisors who manage all aspects of The Helix, which include catering, retail, Kelpies tours, car parking and grounds maintenance. Each of the supervisors specialise in different aspects of the role; on this occasion it is the management of the catering department at the visitor centre at The Kelpies and the Plaza Café in Central Park, with an overview of the external catering contractor.

The catering aspect of this role has a strong focus on Scottish produce and currently has achieved VisitScotland’s Taste Our Best award. The sustainability of the produce suppliers is important to ensure we maintain our gold standard of Green Tourism, while ensuring we meet all procurement guidelines. You will ensure there is a quality menu on offer throughout the year that delivers on meeting our income targets and gross profit.

You must have a passion for delivering excellent customer service to the visitors on site as well as relevant operational management experience, preferably gained in a visitor attraction. You must have supervisory experience and be able to manage teams successfully. Problem solving, as well as undertaking service planning and forward scheduling is essential to this post.

You will work 37 hours per week based on 5 days over 7, as per rota. Normally working between 0830 – 1630.

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.

Royal Collection Trust is responsible for the management and financial administration of public access at multiple sites, including Buckingham Palace Windsor Castle and the Palace of Holyroodhouse. It promotes access to the Royal Collection through publishing, retail merchandise and the Picture Library, in support of The Royal Collection Trust’s charitable objectives.

The Palace of Holyroodhouse is The King and Queen’s Official Residence in Scotland, providing a point of focus in Scottish constitutional and civic life. The Palace is used by The King and Queen, and other Members of the Royal Family for State, official and private functions. The maintenance of the Palace fabric and grounds, and a proportion of annual operating expenditure, are the responsibility of the Scottish Ministers and are delegated to Historic Scotland.

In this exciting role, you will lead the day-to-day running of the Palace of Holyroodhouse. As the home of the Monarch in Scotland it will be balancing the use of the Palace as the Official Residence and its role as an international visitor destination.

Across a wide scope of responsibility, from visitor experience, commercial responsibility and property maintenance to contract management and event delivery amongst other things, you will lead the teams to develop and improve our operations. Whether it be Royal Collection visitors, or guests to a Royal event you will ensure that an exceptional service is at the heart of the experience.

About You

You will be leading a range of specialist teams across a matrixed management structure, supporting them to learn, engage and work together to delight our visitors and guests at every interaction.

And working with multiple stakeholders across the organisation, as well as externally, you will ensure your operations integrate seamlessly with the site being both a busy You’ll be an experienced leader of a complex operation, ideally having overseen a large tourist attraction, and will have the knowledge needed to balance both operational and strategic aspects of delivering the day-to-day.

Outstanding people leadership qualities will be vital – you’ll direct, develop and manage a team with confidence. What’s more, you will inspire and motivate those around you to deliver the very best levels of service.

With the ability to work independently and outstanding interpersonal skills and experience working with multi-disciplinary teams, you build strong, lasting relationships, and enjoy working collaboratively with a range of internal and external stakeholders.

Commercially minded, you will bring great business acumen and be in touch with the latest developments in commercial visitor operations.

Bringing a creative yet pragmatic approach, you’ll drive improvement and change in a busy environment effectively, prioritising activity based on organisational need.

This role involves the planning, development, and delivery of a programme of engaging community exhibitions and events focusing on community needs and issues in the North Ayrshire area. The exhibitions and events should relate to a sense of Place, Inclusion and Health & Wellbeing, and use the Recognised Collections of the Scottish Maritime Museum as a catalyst to connect with the community.
This role demands strong project management skills, and a knowledge and understanding of exhibitions an audience needs in museums. You must be able to demonstrate your creative and practical approach to engagement approaches.

Scone Estates is a 400-year-old family business situated in the heart of rural Perthshire. Committed to protecting and enhancing the natural, cultural, and economic environment, we are a forward-thinking diversified rural business comprising Farming, Forestry, Fishing, Property and Tourism enterprises. At the centre of the Estate is historic Scone Palace and Gardens, a 5-star rated heritage attraction.

A rare vacancy has arisen for an Estate Manager to provide management services across a range of rural property portfolios including residential, commercial, farming, forestry and sporting enterprises. The successful candidate will work closely with the CEO and owners and have significant responsibility, managing an in-house team as well as input into contract farming and forestry operations.

About you

The successful candidate will have:
– A proven track record in estate management with a minimum of 2 years PQE (MRICS or CAAV)
– An awareness of the importance of the environmental and social impact of the role, with a focus on sustainability
– Leadership skills to build and maintain good relationships with tenants, stakeholders and the wider the rural community
– The necessary enthusiasm, business expertise and vision to support the delivery of the growth of the business whilst respecting the unique nature of the Estate

Applicants must have current knowledge of the Scottish property system, legislation and policy. Strong IT skills and an understanding of health & safety are also essential for the role. You will be a team player with a personable approach to building and maintaining stakeholder relationships. An organised and methodical approach with good attention to detail is required.
A full UK driving licence is essential for this role.

What we can offer

A unique environment and a challenging and rewarding role with the opportunity to contribute to the Estate’s operational efficiency, and its long-term strategic direction. This is a challenging and rewarding role with significant responsibility offering excellent learning and development opportunities.

The package will include a competitive salary that will reflect experience, pension scheme and 34 days holiday.

For an informal discussion about the role please call Brian Stevenson on 01738 552300

With proven and exceptional commercial acumen, the General Manager will shape and deliver Holyrood Distillery’s Brand Home strategy. They will ensure alignment of the Brand Home with Holyrood’s unique brand positioning, whilst maximising community, collaborative and income generating opportunities.

Reporting directly to the Brand Operations Director, this role will be responsible for the success of all Brand Home activities; managing and coaching a team to deliver. The post-holder will manage and monitor performance of the team (through management staff, in some instances) and establish metrics to track success.

The General Manager will identify, propose and implement opportunities for continual improvement and enhancement of the Brand Home experience; and proactively represent the Brand Home and Holyrood Distillery both internally and externally at a senior level.

Full role profile attached.
Competitive salary, dependent on experience.

To apply for this role, please send your CV and a covering letter to debs@holyrooddistillery.co.uk by 5pm Friday 15th September.

In your covering letter please outline how your skills, experience and attitude are a good fit for the role.

Contract Type: Permanent
Salary: £26,242 – £29,245
Grade: FC06
Hours:  36 Hours Per Week
Location: Adam Smith Theatre
Job Reference: ON000443

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. 

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

This is a fantastic opportunity for enthusiastic and highly motivated individuals to join us as Assistant Venue Managers within our recently refurbished Adam Smith Theatre in Kirkcaldy. As part of a small management team, the post holders will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key figure, responsible for the promotion of all services within Adam Smith Theatre and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience. 

These are full time posts, and your days and hours of working will flex to meet the business needs and this will include weekend and evening working.

To view the job description, please visit our current vacancies page on our website.

About You

You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a hospitality or visitor/customer facing venue. You’ll also have strong IT skills along with an understanding of Health & Safety in the workplace.

How to Apply

If you would like to find out more information about this role before applying, you can contact Ayesha Nickson, Venue Manager for Adam Smith Theatre for an informal chat. When you’re ready to apply, please download and complete our application form, and return this along with a completed equal opportunities form to our HR Team. Contact details and the application pack can be found on our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 12pm on Thursday 21 September 2023

Interviews are proposed to take place on Monday 2nd October 2023

Back of House Assistant Retail Manager
Location: Talisker Visitor Centre, Carbost

Type: Permanent, Full-time

Closing date: 10th September 2023

The post holder is an integral role responsible for managing the Back of House Retail operations whilst ensuring world class service is delivered and operational excellence is achieved.

You will be responsible for:

GENERAL OPERATIONS

Daily management of all operational activities; retail, experience, and F&B offerings
Coach, develop and mentor experienced operations team with clear purpose, personal accountability, and well-defined performance goals and processes
Identify individual team members’ strengths and create developmental plans to prepare all for future growth.
Lead the implementation of new operational procedures and/or systems
Directly contribute to Malt Brand Home performance with a detailed understanding of KIP’s and levers required to deliver.
Communicate regularly with Regional Brand Home Manager to discuss commercial opportunities and risks to the business
Ensuring H&S and hygiene standards are always adhered to
Opening and closing of the Brand Home
Key holder and personal license holder
Stay up to date with current industry trends and standard processes.
RETAIL

Accountable for managing stock logistics, deliveries and shipments onsite
Work in collaboration with central retail team to leading inventory
Run Stock takes, planning and execution, as well as periodic partial counts.
Acts to reduce loss. Management of daily processing of write offs and organization of all BOH spaces
Retail systems and processes expert
Ensuring a tidy environment for the staff where product is easy to locate when needed.
Priorities time on the shop floor; coaching and developing the team; and leading by example
Ensure constant replenishment of products and all support tasks for front of house are on track.
Execute thorough store audits on time and as directed
Lead on retail compliance
LEADERSHIP

Responsible for leading a diverse and dynamic team by connecting with employees, customers, and the Central Team. These must be strong relationships and connections founded on the common passion for excellence.
Confident and skilful coach and leader; comfortable navigating difficult conversations, with professionalism and fairness; actively providing coaching and mentoring
Work collaboratively and cross-functionally, re-enforcing a “one team culture”.
Support the Assistant Retail and People manager with the scheduling and management of hours for Brand Homes teams
Responsible for the recruitment & onboarding of staff
Dotted line management responsibilities
Embody the Destination Scotland and Diageo’s Performance Ambition, instilling the vision and values across your team.
To be successful in this role:

2+ years’ experience in a management/leadership/supervisory role

Strong desire to learn more about the whisky story, brand, and its characteristics

Be familiar with sales protocols and customer service procedures

Strong understanding and experience of inventory management

Be guided by a customer-first mindset; ability to understand and interpret consumer insights

Must be analytical, and possess good knowledge of budgeting processes and KPI management

Proven track record of achieving operational KPI, revenue, and profit targets

Proven experience managing teams and business units; be a true leader, acting as a role model for the team

Excellent communicator, both verbal and written, with the ability to influence at all levels of the organization

Results driven, with a desire to work in a fast-paced environment

Must have ability to prioritize and plan work activities in a timely and efficient manner

Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events

Possess strong computer literacy skills

Proficient in Microsoft applications

Working with Us

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Contemporary work life balance policies and wellbeing activities

Contributory pension scheme

Competitive annual bonus (dependent on performance)

Generous holiday allowance

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps the business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

About Us

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Caol Ila is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

Take your next career step, into the Multiverse…

‘Inspiring views’, ‘interesting place’ and ‘stunning landscape’ are all phrases our visitors use to describe their experience at Crawick Multiverse. We seek an equally inspiring and innovative person to join us at this exciting time in our evolution, to aid in both our day-to-day operations and in our strategic ambitions.

WHO WE ARE
Crawick Multiverse is an amazing land art installation nestled in the hills of Upper Nithsdale in Dumfries & Galloway. Commissioned by the Duke of Buccleuch the former open-cast coal mine was transformed into an inspiring visitor attraction by internationally celebrated landscape designer, cultural theorist and architectural historian, Charles Jencks, opening to the public in June 2015.

The management of the Multiverse is overseen by the Crawick Multiverse Trust (CMT), a company limited by guarantee with charitable status, whose core business is the conservation, maintenance and sustainable operation of the Multiverse as an inspirational landscape, unique destination and visitor attraction.

For more information about us, and what we do visit:

https://www.crawickmultiverse.co.uk/

THE ROLE/THE PERSON
This is an exciting opportunity to lead a small, dynamic team, to build on our reputation as a unique destination, visitor attraction and one of the South of Scotland’s leading outdoor events and performance venues.

Maximising the use of our 55 acre site as an outdoor performance space, this is an opportunity to capitalise on a unique asset to generate economic and social benefits and contribute to the health and wellbeing of individuals, communities and businesses.

In the role of Development Manager you will secure funding, drive projects/exhibitions, and initiate learning and engagement programmes, with a focus on creating development plans that raise public awareness of our unique visitor attraction. As well as generating income from public funding, grant-giving trusts and corporate partnerships, you will play a key role in driving footfall and our profile as a leading visitor attraction, establishing yourself as a respected and widely recognised advocate for Crawick Multiverse amongst the local community, as well as regionally and beyond.

With an understanding of marketing strategies, candidates should have solid experience in a visitor service environment and be able to demonstrate proven communication, interpersonal and negotiation skills. Salary will be around £40,000 (FTE) depending on experience.

Essential requirements:
– Excellent communication skills
– Experience in managing and motivating a small team
– Successful record in making applications and securing external funding for funds
(whether in commercial or third sector)
– Live in close proximity to the area (or be prepared to relocate)
– Strong general management skills (reporting/budgets/contract management)
– Strong IT skills and familiarity with commonly used software packages
– Beneficial requirements:
– Experience or understanding of physical landscape management

ROLE SPECIFICS
Specific responsibilities:
– Provide leadership and hands-on management to drive the strategic and operational
development of the Multiverse.
– Develop, maintain and manage partnerships and collaborative working with key
stakeholders
– Reporting to the CMT Board of Trustees
– Lead on fundraising strategy to secure funding and grants
– Oversee marketing activities, ensuring effective promotion of our unique visitor
attraction
– Manage and motivate our small, enthusiastic Visitor Service team
– Work with the Board of Trustees to develop a Masterplan for the site, it’s development
and possible expansion
– Co-operate with colleagues to ensure that Crawick Multiverse is a safe place to work
and visit, informing the Board if you have any concerns
– Undertake such other duties as may be required from time to time and are consistent
with the responsibilities of the role.

Sound interesting? To apply, simply email your CV and a covering letter to info@crawickmultiverse.co.uk

Closing date for applications Tuesday 26th September 2023

We are looking to appoint a new Director to lead the museum with imagination and energy at a time of change, challenge and opportunity.

The museum tells story of Scottish fishing. The site incorporates a series of historic buildings along the waterfront in the attractive town of Anstruther, with galleries displaying the nationally significant collections, including several vessels, a working boatyard and a small café. Visitors can also see and go aboard the historic fishing vessel Reaper, moored in the harbour.

This is an exciting and rewarding role in a unique organisation rooted in its local community but with a national compass. You will need to have senior and strategic leadership experience, income generational skills and be an excellent communication and stakeholder relationship manager as well as experienced in motivating and leading a team.

Our aim is to become a 5-star visitor attraction and educational hub with a sustainable future for the outstanding buildings and collections. Successful fundraising is a priority to enable us to do this. The Director has the support of an engaged strategic Board, and leads a small team of committed staff, with the assistance of a dedicated group of specialist volunteers.

www.scotfishmuseum.org