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Management

Thank you for your interest in the post of Relief Monument Manager with Historic Environment Scotland, based at Iona Abbey and Nunnery. This is a part year permanent pensionable appointment, working 28 hours per week in the Summer and 24 hours per week over the Winter.

Our manager role ensures delivery of the highest standards of visitor experience at Iona Abbey and Nunnery working across all areas, including in the shop, admissions area and outside, with delivery of guided tours a core part of the role.

Your role of Relief Monument Manager sits within the Central West district, you will be actively involved in work which supports providing the best experience for our visitors ranging from: greeting our visitors, carrying out cleaning and grounds maintenance duties, selling admission tickets or processing online bookings, selling our range of retail products or outlining the history of the site to our diverse visitor base. You will be part of a team working in the monument, supporting the Monument Manager.

We are looking for someone who enjoys interacting with diverse groups of people, who has a passion for customer service and who would thrive in a fast paced and constantly changing workplace.

For further information about the role, please refer to the job description.

Closing date for applications is noon on Wednesday 29th May 2024.

Eden Scott is delighted to be working with Kilmartin Museum, an archaeology-focused museum run by Kilmartin Museum Company Ltd, an independent Scottish charitable company based in Mid Argyll, on the west coast of Scotland.  The Museum opened its doors to the public in September 2023 following a £7.5m redevelopment.

Their Mission Statement is to inspire and educate people by interpreting, explaining and conserving the internationally important archaeological landscape, artefacts and natural heritage of Kilmartin Glen.

They are seeking a Museum Director who will have overall responsibility for financial sustainability of the Museum through income generation, fund raising and marketing to ensure delivery of the Museum’s Mission Statement, and maintenance of the Museum Accreditation standard.  The post holder will work with the Board of Directors and senior colleagues to maintain and develop the strategic direction and vision for the Museum. They will take responsibility for ensuring the goals of the Redevelopment Project are maintained longer term and will take a strategic overview of operations and compliance.

The post holder will work closely with the Curatorial and Education Service Team to ensure that the curatorial, research and education objectives of the Museum are achieved and that the service is sustainable.

Key responsibilities:
Strategic Leadership of the Museum
Continued Development of the Museum as a Visitor Attraction
Curatorial, Education and Exhibitions
Financial Management & Fundraising
Grants and Funding
Liaison, Representation and Reporting
Human Resources & Administration

Applying candidates should have:

Demonstrable experience in a similar role
Experience of operating a tourism/visitor attraction or similar including retail and catering
Experience of successful charity/volunteer sector income generation and financial management including budget setting and reporting
Experience of major funders grant processes and successful funding applications
Experience of governance and board management in the charity sector
Interest in archaeology, museums, artefacts and natural heritage
Effective man management skills, able to develop a team and support and motivate staff and volunteers

Salary is on a range dependent on skills and experience plus company benefits including 30 days annual leave per year.

Eden Scott is dealing exclusively with this client on this vacancy so if you are keen to join this growing business, please submit your CV online or for an informal chat please call Sally on 07776 662506.

Closing date: 28th May 2024

First interview for selected candidates on Teams: 3rd June 2024

Join our team as an Evening Duty Manager at The Real Mary King’s Close

The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests follow Edinburgh’s past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh’s only preserved 17th-century street.

We are currently looking for an Evening Duty Manager to join our team over summer. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills whilst enjoying working as part of a team. The role is varied and you need to be a fast thinker and work well under pressure.

Our attraction’s success revolves around our guests and you’ll spend every day finding ways to do things better, for them. Our guests will expect very high standards, so everything we do will be geared towards giving them an outstanding experience every time they visit.

We are looking for someone that has a guest focused approach. You will be passionate about our standards and implementing our ways of working, ensuring that the attraction operates within procedure at all times.

We’re looking for an individual who has a flair for guest service, has strong communication skills, has a friendly attitude towards colleagues and guests.

In return, we will invest in your career. We offer:

Mental health first aiders on site as well as access to 24/7 Employee assistance program
Free breakfast club
Wellness committee – monthly wellness events for team
Continued training for personal development
ASVA passes
Matching the Real Living Wage Foundation
Discounts in retail and café offering
LGBT+ friendly workplace
Plus additional benefits as part of the Continuum Attractions team…
Contract: 35 hours per week available. Fixed Term (June – September) Contract. Weekends & Bank Holidays included.

This role is late nights only – finishing time would be 11:30pm. Shifts would mainly be 4:30pm – 11:30pm.

Salary: £12.66 per hour

A full Job Description can be downloaded from our website.

Need more inspiration to apply? Here is what our current team have to say about working at The Real Mary Kings Close (figures from our April 2024 engagement survey): 92% of our team are proud to work for The Real Mary Kings Close so we can guarantee you will be joining a passionate team!

We look forward to reviewing your application!

The Assistant Technical Manager role is an exciting new position at Camera Obscura & World of Illusions. This is an integral, wide-ranging role assisting the Technical Manager in every aspect of managing the Maintenance department, including supporting the team and liaising on development planning and project management.

Key Responsibilities
• Exhibit operation maintenance and upkeep.
• Daily reactive maintenance of all areas of the attraction, premises and PPE.
• Planned preventative maintenance of all areas of the attraction.
• Liaising with colleagues, suppliers, and contractors.
• Improvement of our systems.
• Deputising for the Technical Manager as required.

Essential Skills:
• Team leading and/or management experience.
• Excellent written and verbal communication skills.
• IT/computing proficiency above basic levels in Microsoft Office suite.
• Broad basic skills in at least two of the following: electrical, joinery, painting and decorating, plumbing.

Desirable Skills:
• Experience in exhibition design, creation and/or manufacturing.
• Knowledge of technical drawing software and basic programming skills.
• Knowledge of project management software.
• An interest in and understanding of exhibition design.
• An awareness of visitor experience.
• Administration and organisational skills.

Ethos
To ensure the department plays its full role in enabling the attraction to deliver a relaxed, fun, safe, and educational day for all our visitors. To guarantee a fun, friendly, happy and rewarding work environment for staff. Our staff are our greatest asset, and we do our best to look after them and make Camera Obscura a great place to work.

Finance & Administration Manager

Work somewhere where a job is not just a ‘job’, where you can be part of a team with a passion for sharing Scotland’s heritage and making a real difference to local lives. Abbotsford, the home of Sir Walter Scott, is one of Scotland’s most important heritage sites and easily accessible from Edinburgh by road and rail. Now cared for by an independent charity, we are seeking a highly effective finance manager to work with us.

In this interesting and varied role you will be essential to the success of our charity. The Finance & Admin Manager plays a lead role in ensuring all financial and accounting procedures are robust and comply with best charity and fundraising practice. They are the lead within the Trust on the management and implementation of finance IT systems, financial procedures and administration, and support auditors with the production of annual accounts. As a small team run by staff and volunteers, you should be personable and flexible in your approach to others, and be prepared to be bitten by our passion for Scott and Abbotsford.

Full time, salary of £40,000 – £45,000 per annum dependant on experience.

Application Process

For more details of the role, please download the Job Description.

To apply, download and complete the Application Form from the website link. Candidates are asked to send the completed document, and if they wish an additional CV, to vacancies@scottsabbotsford.co.uk.

Enquiries: giles.ingram@scottsabbotsford.co.uk 01896 752043

Interviews are scheduled for Tue, May 28th.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

§ Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to.

§ Instil a Health & Safety culture across the property, working to ensure appropriate risk assessments are developed and adhered to, ensuring the team work to reduce risk of incidents and accidents to volunteers, employees and visitors.

§ Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager) to ensure that the finances are sustainable within the context of the wider property budgets.

§ Create a culture of ‘exceptional service, every time’. Delivering high standards of delivery and a consistently warm welcome within the visitor centre.

§ Driving the visitor services experience to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.

§ You will ensure high standards of presentation across the property, you may have delegated tasks within other departments and you will understand and help deliver your overall property business plan.

§ Taking responsibility for opening and closing and security of buildings as well as emergency procedure implementation, duty management and providing relief cover as required.

Job Title: Assistant Venue Manager
Contract Type: Permanent
Grade: FC06
Salary: £28,251 – £31,179 per annum
Hours: 36 hours per week
Location: Adam Smith Theatre, Kirkcaldy
Job Reference: ON000500

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as an Assistant Venue Manager within our Adam Smith Theatre. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key figure, responsible for the promotion of all services within Adam Smith Theatre and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

This is a full time post, and your days and hours of working will flex to meet the business needs and this will include weekend and evening working.

About You

You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a hospitality or visitor/customer facing venue. You’ll also have strong IT skills along with an understanding of Health & Safety in the workplace.

How to Apply

If you would like to find out more information about this role before applying, please contact Ayesha Nickson, Venue Manager for an informal chat.

When you’re ready to apply, please click over to our current vacancies page on our website where you can review the full job spec, and download the application pack.

The closing date for applications is 9am on Thursday 9 May 2024.

Interviews will take place week commencing 22 May 2024.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Eden Scott is delighted to be working with Gretna Green, a 5* Scottish Visitor Attraction, Shopping and Wedding Venue and the home of Anvil weddings since 1754.

Through four generations of ownership, since 1885, this family-owned and operated business has been at the heart of Gretna Green and Dumfries and Galloway local history for over 130 years.

The Famous Blacksmiths Shop in Gretna Green, has over 260 years of history and heritage, joining couples since 1754 and is now a world-class, award-winning wedding destination and joins shopping opportunities and two hotels. Gretna Green is situated on the Scottish side of the borders of Scotland and England. Located only 10 minutes north of Carlisle, one hour from the Lake District.

Due to a restructure in the business, exciting opportunities have arisen to join the team as Hotel Operations Managers at both Gretna Hall and Smiths Hotel.

Purchased by Gretna Green Ltd at the tail end of 2016, Gretna Hall is a hugely important piece of Gretna Green history. Built in 1710 and run as a coaching inn as early as 1793 Gretna Hall has 86 bedrooms and has recently begun an ambitious refurbishment to bring this glorious building back to its prime and is a 4-star hotel.

Smiths at Gretna Green is also a 4-star hotel with 56 bedrooms. A modern independent hotel built in 2005, Smiths Hotel, is perfect for a relaxing leisure break, business stays, and of course like Gretna Hall, your Gretna Green wedding.

Both roles will be operations centric and be responsible for all aspects of operations at the hotel including day-to-day interaction with colleagues and guests. The post holder will be an ambassador for the brand and their hotel. Provide leadership and planning to all departments in support of their service culture, maximise operations and deliver high levels of guest satisfaction whilst working closely with key stakeholders.

The roles will lead and deliver successful hotel operations, with responsibility for ensuring the highest level of guest satisfaction, team management, and maintaining the overall strong efficiency and profitability of the business unit. The roles demands a keen on first class customer service which exceeds guest expectations. Through considered and crafted planning and organisation of resource, assets and space ensure optimised delivery of a high quality service to both internal and external stakeholders which meets excellent standards of accommodation, food, events, weddings and business performance and consistently delivers in line with their core values and the 4* standards expected from a highly reputable Scottish wedding, hospitality and tourism business.

We are looking for a customer focused individual for each hotel with significant fast paced hotel operational experience and in particular wedding and leisure experience.

You will enjoy a hands-on operational approach and thrive on developing and coaching the team to success and be available to work weekends and evenings, five days out of seven.

This role offers a salary that depends on experience plus various company benefits.

Eden Scott is dealing exclusively with Gretna Green Ltd on this vacancy. Please submit your CV online or to sally.rae@edenscott.com and for an informal chat or to receive the full role information please email or call Sally on 07776 662506.

To profitably maximise the sales revenues within the agreed territory – We are looking for highly motivated and enthusiastic individual with a keen focus on new business development.

Key Performance Indicators
• £’s sales value year / year within sales area
• £’s sales value vs budget
• Number of new clients
• £’s sales value of new clients
• Number of SKUs per account
• Account profitability – ROI
• Average selling price per kilo
• Administration accuracy and timeliness

RESPONSIBILITIES

New Client Opportunities
• Prospecting – identifying opportunities and possible new channels.
• Develop and execute a strategy to increase distribution within the territory.
• Identify and attend networking opportunities/trade events.
• Manage area database of prospect customers.
• Campaign in major prospect customers to win business.

Existing Clients
• Ensure appropriate call frequency by customer.
• Deliver customer coverage as per determined service levels to structured journey plan.
• Increased product distribution to existing customers (up-sell, cross-sell, and promotional activations).
• Manage account trading terms (MOQ’s, RTR’s, contract duration) to the benefit of both parties.
• Maximise return from equipment/marketing investments.

Administration – Deliver the agreed administrations on time in full.

SKILLS AND EXPERIENCE

Critical
• Acumen: To have a strong commercial understanding, including budget and P&L planning
• Negotiations: To be able to negotiate profitable and sustainable long-term contracts, in line with commercial and operational policies
• Stakeholder Management: To work closely and win of fellow colleagues across a number of stakeholders within the network and Group
• Customer Relationships/Planning: Be capable of planning and managing territories effectively and in line with local requirements

Desirable
• Field sales experience
• Experience within hot beverage / hospitality industry
• Existing industry professional network / contacts

___________________________________________________________________________________________________________________

***** NO AGENCY CONTACTS PLEASE *****

Send CV and covering letter to sam@brodies1867.co.uk

Manage day to day activities of Stirling District Tourism’s sites to deliver an excellent visitor experience in line with the Charity’s objectives.

Ensure compliance with financial obligations, operational legislation (i.e. health & safety, employment etc) and charity governance.

Directly line manage duty managers and key site staff; provide leadership, motivation and guidance to ensure service delivery and operation of properties in the charity’s care are subjected to regular performance reviews to support continuous improvement and achieve targets.

Assist the General Manager in working with partner organisations to seek out and foster positive and productive relationships to promote heritage tourism, which provide opportunities to develop and meet the charity’s strategic aims.

Glasgow Life is looking for a Marketing & Communications Lead to join the Marketing Team on a part time, permanent contract within a job-sharing arrangement.
You will be joining our in-demand Marketing and Communications team which promotes Glasgow Life’s programmes, activities and events, from museums, the arts, music, festivals, libraries & community activities, sporting activities, world-class events and city marketing.
This role is for two days per week (14hrs), ideally Wednesday and Thursday, on a permanent job-sharing basis. We recognise that people have different commitments and so are opening to discussing different days of work at interview. Interviews are anticipated to be from w/c 13 May.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
More about our Corporate Services
As Marketing & Communications Lead, you will be joining Corporate Services. This part of Glasgow Life includes Marketing and Communications, Business Support, Infrastructure, Finance, HR, Retail and Procurement as well as Development. These teams undertake a wide range of roles to keep Glasgow Life operating smoothly as a first-rate charity. From creating compelling messages about the work we do to providing insights which help shape strategies, from accounting for millions of pounds and supporting colleagues to bringing income into the charity through our shops.
The role
As Marketing & Communications Lead, you’ll be an integral part of the team leading on the marketing of the services we offer the city. Reporting to the Head of Marketing Communications and working alongside a group of senior managers, you will help manage a team of 45 people.
We are looking for a candidate who is:
• An exceptional communicator, able to operate at senior level while job sharing, with a strong record in developing and delivering successful integrated marcomms campaigns.
• Experienced in the strategic leadership in a large organisation.
• Able to work and deliver at a strategic level.
• Able to develop and maintain strategic partnerships.
• Able to demonstrate a measurable effect on team building and management and an ability to influence at Director level.
• Able to turn complex issues and messaging into compelling communications for consumer audiences.
• Show excellent business judgement with ability to weigh competing priorities and advice to take decisions in the best interests of the charity.
• Experience of budget management, performance reporting at a senior level and team leadership.
• Able to communicate and influence at Board level.
• Experienced in procurement processes and management.
• Experienced in delivering change.
• Experienced in the HR processes in a large team.
Declaration of interest applies.

Location of work
Our Albion Street office has great links to public transport and has parking nearby. Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager will agree these days with you. This balance enables you to continue much-needed collaborative working.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.

Benefits we offer at Glasgow Life
• A holiday allowance of 30 days plus 6.5 public holidays (pro rata). This will rise to 35 days after 5 years (pro rata)
• Membership of the Local Government Pension Scheme – which pays 19.3% in employer contributions
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• Cycle-to-work scheme
• Flexible retirement
• Family-friendly policies
Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply.

Join us as we walk guests through 500 million years of Loch Ness history as our guests delve deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

We have an amazing opportunity for a General Manager to lead our team at The Loch Ness Centre.

With a proven track record of delivering outstanding guest service and innovative product development, you will also demonstrate a sound understanding of business and financial procedures along with effective leadership of teams and resources. This role demands a creative strategic thinker with a passion to deliver.

You will produce and deliver an Annual Operating Business Plan focussed on growing the business via capital investment, growing guest numbers and development of other commercial or guest enhancement opportunities.

We are looking for a passionate leader, who is genuinely interested in providing high quality guest service and telling the stories of Loch Ness!

In return, we will invest in your career. We offer:

Contractual bonus scheme
Company Sick Pay
25 days annual leave plus the bank holidays and your birthday as a paid day off.

Contract: 40 hours available. Permanent Contract.

Salary: £38,000 per annum

We look forward to receiving your application!