Management

We have a unique opportunity for a Head of Cinema to join and lead our Cinema team.
DCA’s Head of Cinema is responsible for the successful programming and management of DCA’s year-round cinema programme, including delivering curated seasons, special events and film festivals, including the annual Discovery Film Festival.

A creative and focused individual, you will work in partnership with a wide range of external partners to deliver a programme that is a model of excellence regionally, nationally and internationally and which supports DCA’s mission, vision, aims and values.

Eden Scott is delighted to be working with OnFife, an ambitious Public Sector Trust to recruit a Venue Manager.

As part of their ongoing commitment to welcome communities back into their spaces this role will help them to deliver on their ambitious plans for the future.

This role of Venue Manager has come about as OnFife are revisiting their Operations Management Team structure following on from the pandemic. It’s important to the Trust to develop the right structure so it’ll be a great time to join the team. There are some exciting times ahead as OnFife’s Adam Smith Theatre in Kirkcaldy emerges from a complete refurbishment. Significant investment into the infrastructure and production equipment is also being made across all four of their 4 theatres.

Initially the post will have day to day management responsibility for two of their venues in Central Fife, Rothes Halls in Glenrothes and The Lochgelly Centre in Lochgelly. These busy community venues both include a theatre, public library, meeting spaces and a café. It’s a role that’s well suited to an individual with great people management skills, an eye for detail, someone who’s loves to coach and develop people and enjoys delivering excellent customer service.

You’ll be working alongside colleagues that are looking afresh at how the Trust runs its operations and delivers its services, so they’ll be looking for you to bring your experience and ideas. You’ll play a significant part in helping lead the organisation through an extensive Recovery & Renewal Strategy that they’re shaping up, not only in response to the Covid pandemic, but also in the recognition that their venues need to continuously evolve.

You’ll be reporting into the Deputy Operations Manager who leads on Venues, Theatres and Heritage sites, and you’ll liaise directly with the Creative Development Team to ensure that they’re living their values; well governed; forward looking and relevant and trusted by their communities.

Being part of their Operations Team means delivering a great overall service experience to their communities. There’s a lot of day-to-day management and leadership but it’s equally about working collaboratively with colleagues. The role holder will embrace an equitable and co-ordinated approach to service delivery and development and the successful candidate will be a key member of their Operations Management Team, demonstrating the vision, empathy and agility to contribute at the highest level.

Key Tasks & Responsibilities include:

Take the day to day management and leadership responsibilities within Rothes Halls and The Lochgelly Centre. Overseeing and approving rotas to ensure appropriate levels of cover and support are consistently maintained.

Provide leadership, support and coaching to venue supervisors and front-line teams regarding the management and operation of the facilities.

To collaborate closely with OnFife’s Theatres Managers and Catering Operations Manager in helping to reshape how they deliver front line services in line with changing customer behaviour needs

Implement the organisation’s Health and Safety policies and ensure that all staff across the venues are well trained on all procedures.

Assist with the implementation of corporate initiatives including the management and delivery of major events and productions.

Seek and support continuous improvement recognising and rewarding performance and encouraging innovation.

Contribute to, and deliver against, the organisations strategic objectives and associated strategies, eg business plan, financial plan, customer services plan and communications plan.

Key skills and experience required:

Applying candidates should have a CV that details:

Excellent leadership skills with the ability to motivate others.

Operational management within a multifaceted customer focussed organisation where experience has been gained developing and maintaining effective relationships and partnerships internally and externally.

Previous Theatre experience or similar would be advantageous.

Experience of financial and business planning and budget and cost management.

This role will initially be based between Glenrothes and Lochgelly and the post holder may be required to travel throughout Fife, applicants must have a driving licence and their own car.

Salary banding ranges from £34,614 to £38,312 dependant on experience, benefits include a local government pension, death in service, generous holiday entitlement of 32 days.

Eden Scott is dealing exclusively with OnFife on this vacancy so please submit your CV online or to sally.rae@edenscott.com or for further details contact Sally Rae 07776 662506.

No closing date has been set for this vacancy so we would suggest candidates apply without delay.

General Manager – Museums
£41,294.88 per annum
Generous Pension and Support with Relocation
36 hours per week
Flexibility required to meet needs of the organisation to include some evening and weekend working.

Are you a General Manager with proven ability and success in a multi-faceted environment? Do you love the idea of working in a unique, exciting, fast paced, forward thinking organisation? Are you seeking the challenge of helping to deliver a new first-class visitor attraction?

In the heart of Scotland, Culture Perth and Kinross is working with Perth and Kinross Council to deliver a major new museum telling the story of the region and Scotland’s ancient roots. At the heart of this will be the iconic Stone of Destiny, also known as the Stone of Scone. Seeking to attract more than 160,000 visitors a year, this new museum in the centre of the city of Perth will transform the local cultural offer and become a must-see destination for local visitors and tourists alike.

We are seeking a dynamic and results driven individual to play a leading role in the development and delivery of the visitor experience.

As General Manager you will lead from the front, building and engaging with your team, visitors and tourists, ensuring exceptional customer service and the delivery of a truly unique experience for everyone. You will do everything you can to make people want to come back again and again! You will be based in a beautiful part of the country with stunning surroundings and some of the most important aspects of Scottish history in your sight. This is an exciting and challenging opportunity for an experienced General Manager to play a key role in the development of a brand-new visitor attraction.

The ideal General Manager will have managed a high footfall venue with multiple offerings, including Food & Beverage, Retail and Events. You will need a commercial and creative mind with the ability to analyse the business and implement new ideas to ensure successful delivery of identified outcomes.

Delivery of key targets is of vital importance; therefore you must also be analytical and detailed in your approach, but also be able to adapt your way of working to be the best, most efficient and dynamic manager you can be.

The job will stretch, and challenge and you must be prepared to think on your feet and lead your team by example. In return we offer an inclusive, inspiring and flexible working environment; support to grow and develop and a vibrant and ambitious city to work in.

If you believe you have what it takes to help us achieve success, then please email jobs@culturepk.org.uk for an application pack including Post Description.

Closing date for applications 12pm 5 August 2022
Please note interviews will take place during the week of 15 August 2022.

PURPOSE OF THE ROLE

The purpose of the role is to take management responsibility for the security, operation, and management of the Trust’s IT infrastructure. Reporting to the Technology Director, the Infrastructure Manager will bring trusted technical expertise to securely manage and shape the continual development and upgrade of systems in support of the Trust’s strategic 10-year objectives.

The Trust are on journey to complete their move to the Cloud. The role will therefore require subject matter expertise for on-premise, hosted, and Cloud services, including but not limited to, data centres, networks, storage, servers, telephony, printing, Infrastructure as a Service, service management, procurement, processes, procedures and best practice.

The manager has responsibility of ensuring that the infrastructure meets the needs of the Trust’s staff and supporters and fulfils the IT department’s obligations to safeguard and deliver our critical data, cyber security, and business continuity. They will ensure excellent levels of service are maintained by managing the IT Infrastructure & security team in conjunction with associated capital and revenue budgets.

Key Responsibilities:

1. Overall management and responsibility for the IT infrastructure and systems architecture that makes up the IT environment. This consists of the Trust’s data centres, LAN, WAN, and wireless networks, virtualisation, storage, servers, telephony, printing and Microsoft SaaS, IaaS and PaaS services.
2. Own, manage and review backup and recovery plans, creating new policies for successful delivery of business continuity, disaster recovery, cyber security, and mitigation of critical risks.
3. Develop and deliver short-, medium-, and long-term plans for the development and delivery of new IT Infrastructure to meet the Trust’s IT strategy, and digital roadmaps.
4. In collaboration with the Technology Director, develop strategies, policies and procedures for the management and governance of the IT Infrastructure.
5. Work with the Service Delivery Manager to provide 3rd level support to resolve issues, implement change requests while in balance with governance of the security and compliance of the environment.
6. Own and deliver a culture of continuous improvement, seeking out bottlenecks in infrastructure, continually reviewing and improving services, and leading diagnostic exercises to fix faults.
7. Manage the day-to-day activities of IT Infrastructure & security staff, providing them with focus and direction. Make use of staff rotas and schedules as appropriate to deliver a high-quality service.
8. Lead the management of IT Infrastructure programmes and projects as required.
9. Ensure all systems are correctly documented and up to date, and that all IT staff are cross-skilled to support the execution of all recovery and incident response plans.
10. Have responsibility for the management and delivery of key performance indicators associated with IT Infrastructure for reporting to the Executive Committee
11. Responsible for contract management, including hardware and software maintenance agreements, by engaging with external support companies to ensure contract terms are adhered to.
12. Manage the Infrastructure budget for Microsoft Azure and capital expense as required and seek ways to reduce cost and improve service whenever possible.
13. Work and manage our service partners and suppliers, obtain quotes, raise Purchase Orders, and procure equipment for IT and on behalf of other departments within the organisation, following procurement guidelines.
14. Increase customer satisfaction throughout by reducing response times through the monitoring and development of processes and procedures for IT Infrastructure staff.
15. Maintain data and functional integrity of IT Infrastructure systems.
16. Maintain secure delivery of enterprise applications to staff.
17. Ensure routine and preventative maintenance is undertaken, ensuring systems and software are patched and up to date.
18. Keep up to date with changing technologies and bring the benefits and advantages they may offer to the organisation.
19. Follow an appropriate program of personal continuing professional development.
20. Prepare training schedules for IT Infrastructure staff to ensure currency within their roles.
21. Responsible for server, network hardware and software asset management and licence compliance and governance.

Hours: 36 per week

Location: Iona House HQ, OnFife venues and home working

Job Reference: ON000375

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

The Role

An exciting opportunity has arisen due to the retirement of the current postholder within OnFife for the post of Exhibitions and Community Engagement Manager.

OnFife is an ambitious charity; its vision is for Fife to be a culturally vibrant and rewarding place to live, work, study and visit. Our Values are: Fearless, Inviting, Fair, Exciting and are expressed through our working culture and through the exhibitions, events, partnerships and services we deliver. We are looking for someone who shares these values and can put them in to practice.

You will manage a team of 2 full-time equivalent Curators (Interpretation) and will be responsible for managing delivery of an exhibitions programme across OnFife’s venues (principally Kirkcaldy Galleries, Dunfermline Carnegie Library & Galleries and St Andrews Museum). There will be an opportunity to shape the strategic direction of OnFife’s exhibition and interpretation programme with specific focus on being relevant to communities, bringing people back to our venues and services and striving to showcase the best of the diverse collections.

You will oversee the conclusion of our major exhibition, Jack Vettriano: The Early Years at Kirkcaldy Galleries and will take forward partnership planning with local arts groups.

The postholder would be expected to work from our main headquarters at Iona House, Kirkcaldy, across our venues and from home. Some weekend working, out of hours and working Public and Bank Holidays may be required to deliver the exhibition programme.

You can view the full job spec here.

About You

The ideal candidate will have strong leadership skills, be an effective team player and be driven by making programmes and exhibitions relevant to communities. We’re looking for a visionary thinker with competent skills in the museum, heritage or cultural sector. You will be able to demonstrate an imaginative, creative approach to interpretation that uses a variety of learning styles to promote access to, and engagement with, target audiences. A driving license is essential.

If this is you, we would love to hear from you.

How to Apply

If you would like to find out more information about this role before applying, please contact Chris McLean, Head of Cultural Heritage & Wellbeing at christine.mclean@onfife.com to arrange this.

When you‘re ready to apply, please return your completed Application Form, along with the completed Equal Opportunities Form to our recruitment team at recruitment.fct@onfife.com

The closing date for applications is 12 noon on Friday 22 July 2022.

We anticipate that interviews will take place week commencing 1 August 2022.

We expect the postholder to start from 3 October 2022.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Eden Scott is delighted to be working with OnFife, an ambitious Public Sector Trust to recruit a two year Fixed Term Venue Manager.

As part of their ongoing commitment to welcome communities back into their spaces this role will help them to deliver on their ambitious plans for the future.

This role of Venue Manager has come about as OnFife are revisiting their Operations Management Team structure following on from the pandemic. It’s important to the Trust to develop the right structure so there will likely be the opportunity for permanent posts in the future; it’ll be a great time to join the team. There are some exciting times ahead as OnFife’s Adam Smith Theatre in Kirkcaldy emerges from a complete refurbishment. Significant investment into the infrastructure and production equipment is also being made across all four of their 4 theatres.

Initially the post will have day to day management responsibility for two of their venues in Central Fife, Rothes Halls in Glenrothes and The Lochgelly Centre in Lochgelly. These busy community venues both include a theatre, public library, meeting spaces and a café. It’s a role that’s well suited to an individual with great people management skills, an eye for detail, someone who’s loves to coach and develop people and enjoys delivering excellent customer service.

You’ll be working alongside colleagues that are looking afresh at how the Trust runs its operations and delivers its services, so they’ll be looking for you to bring your experience and ideas. You’ll play a significant part in helping lead the organisation through an extensive Recovery & Renewal Strategy that they’re shaping up, not only in response to the Covid pandemic, but also in the recognition that their venues need to continuously evolve.

You’ll be reporting into the Deputy Operations Manager who leads on Venues, Theatres and Heritage sites, and you’ll liaise directly with the Creative Development Team to ensure that they’re living their values; well governed; forward looking and relevant and trusted by their communities.

Being part of their Operations Team means delivering a great overall service experience to their communities. There’s a lot of day-to-day management and leadership but it’s equally about working collaboratively with colleagues. The role holder will embrace an equitable and co-ordinated approach to service delivery and development and the successful candidate will be a key member of their Operations Management Team, demonstrating the vision, empathy and agility to contribute at the highest level.

Key Tasks & Responsibilities include:

Take the day to day management and leadership responsibilities within Rothes Halls and The Lochgelly Centre. Overseeing and approving rotas to ensure appropriate levels of cover and support are consistently maintained.
Provide leadership, support and coaching to venue supervisors and front-line teams regarding the management and operation of the facilities.
To collaborate closely with OnFife’s Theatres Managers and Catering Operations Manager in helping to reshape how they deliver front line services in line with changing customer behaviour needs
Implement the organisation’s Health and Safety policies and ensure that all staff across the venues are well trained on all procedures.
Assist with the implementation of corporate initiatives including the management and delivery of major events and productions.
Seek and support continuous improvement recognising and rewarding performance and encouraging innovation.
Contribute to, and deliver against, the organisations strategic objectives and associated strategies, eg business plan, financial plan, customer services plan and communications plan.
Key skills and experience required:

Applying candidates should have a CV that details:

Excellent leadership skills with the ability to motivate others.
Operational management within a multifaceted customer focussed organisation where experience has been gained developing and maintaining effective relationships and partnerships internally and externally.
Previous Theatre experience or similar would be advantageous.
Experience of financial and business planning and budget and cost management.
This role will be based between Glenrothes and Lochgelly and the post holder may be required to travel throughout Fife, applicants must have a driving licence and their own car.

Salary banding ranges from £34,614 to £38,312 dependant on experience, benefits include a local government pension, death in service, generous holiday entitlement of 32 days.

Eden Scott is dealing exclusively with OnFife on this vacancy so please submit your CV online or to sally.rae@edenscott.com or for further details contact Sally Rae 07776 662506.

No closing date has been set for this vacancy so we would suggest candidates apply without delay.

Contract Type : Permanent
Salary: £38,312 – £46,065
Grade: FC09
Hours: Full time 36 hours per week
Location: Iona House, Kirkcaldy

Our Opportunity

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. A leadership oriented organisation, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. We are seeking an HR Manager to support the delivery of OnFife’s people strategies and champion our values at all times.

The Role

As HR Manager you will use your expertise as a positive influencer to help set the direction for all people-related activities, policies and projects across the organisation. You will lead on a range of programmes of improvement, setting and delivering on targets in line with our values and our organisational culture. Working collaboratively as part of the Senior Management Team, your extensive professional knowledge and skills will be utilised to contribute to the design of HR strategies whilst ensuring effective employee relations are maintained and supported across the organisation.

OnFife has seen considerable change recently with a significant restructure almost complete. As a member of our SMT you will motivate and support your team to help develop the skills and confidence of others whilst setting clear and unambiguous strategy and direction.

Working collaboratively with OnFife colleagues, you will embrace an equitable and co-ordinated approach to delivery and development, demonstrating the vision, empathy, and agility to contribute at the highest level.

The Successful Candidate

We’re looking for a resilient and empathic HR professional with the experience to deliver complex projects whilst setting priorities and workplans to meet customer and organisational expectations. Previous experience of working at a senior level in an HR role is essential, as is the ability to provide direction and expert advice to encourage a culture of continuous improvement. With excellent problem solving and analytical skills, you will be able to manage conflicting priorities to positive effect. You listen, reflect and advocate for change when necessary, demonstrating emotionally intelligent decision making and collaboration. Confident in who you are, you lead from a place of authenticity, demonstrating the resilience and adaptability to inspire others in the face of significant and complex change.

The successful candidate will join a coaching oriented company who are vested in personal development and who offer an exciting leadership development programme. In addition, you will profit from a contributory pension scheme, employee discounts, generous annual leave, flexible working along with a range of wellbeing initiatives.

This is a truly unique and exciting opportunity for the right person to join an organisation that’s committed to excellence in cultural delivery for the people of Fife.

How to Apply

To request an information pack please contact Carolyn Hughes carolyn.hughes@squarepeghr.co.uk

Carolyn will take CVs and covering letter by way of application. Square Peg HR are our recruitment partner for this role.

Closing date – Friday 15th July at 5pm.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Resource Planning & Insights Manager opportunity!

We are now recruiting for a Resource Planning & Insights Manager to join our Brand Homes Operational team. This role will report directly to our Group Brand Homes Operations Manager. This is an exciting and brand new role which will be offered full-time/permanent and will operate on a hybrid basis between our core brand homes sites across Glengoyne (Glasgow), Rosebank (Falkirk) and Edinburgh Gin (Edinburgh) and remote home working. The successful candidate must therefore have flexibility in their working arrangements and ideally live within a commutable distance to our sites across the Central Belt in Scotland. Candidates must also have current eligibility to live and work in the UK as sponsorship is not possible for this opportunity.

Our brand homes operational team are the public face of Ian Macleod Distillers and our core brands, bringing our world class processes and spirits to life, communicating the essence of our brands in a way that fundamentally delights consumers, inspiring long-term brand devotion.

As Resource Planning & Insight Manager your role will be to partner and fully support the Brand Homes Management team through your planning expertise, commercial acumen and analytical expertise. You will be a key component of the Brand Homes leadership team ensuring that tactical and strategic decisions are grounded in data-based findings, insights and recommendations to secure the best possible outcomes in relation to employee satisfaction, visitor delight and financial delivery.

You will play a key role in implementing new systems within the Brand Homes, including owning the day to day delivery and evolved development of our Time and Attendance workforce management system and a suite of Dynamics 365 CRM and financial management systems. It will be important that you utilise all of these systems to deliver reporting and actionable management information to colleagues.

You will execute a planning process which utilises business intelligence to ensure optimal timing of activities and staffing resources to meet visitor demands whilst managing staffing costs and the most effective deployment of the annualised hours budget across each year.

This is a truly unique role and one which is very operationally focussed in terms of scheduling and forecasting hours against visitor centre numbers and projections, with strong commercial insight and MI. It’s very much about tourism, visitor numbers, spend and scheduling support.

Please visit our recruitment portal where you can find out a bit more about this opportunity, and where you can then apply direct.

***no agency contact***

You will play a key role in setting the direction and implementing Dundee Science Centre’s ambitious strategy including education and widening access initiatives. You will strive to support our vision of being an accessible hub for engagement with science and a platform which brings together partners to co-create content to address local needs and provision.

With a focus on quality and consistency you will ensure DSC’s content is in line with Dundee Science Centre’s key aims and local and national government priorities and is of, high quality, scientific accuracy, and relevancy. This will be achieved through partnership working and liaising with industry and higher education to incorporate their research and discoveries into all STEM learning and community engagement, for all ages and for both formal and informal learning.

• Bid writing and secure sponsorship for core activity, projects, and exhibitions, by identifying income sources, writing proposals, and delivering presentations
• Responsible for Budget control and all related finance procedures relating to programmes, fundraising and Service Level Agreements
• Initiate, lead and manage projects and budgets for core activity, new projects and existing programmes identifying key delivery partners and event formats through meaningful partnership working
• Responsible for report writing to various stakeholders
• Line management of relevant team responsible for the creation, delivery and co-ordination of content and programmes
• Leadership and coaching of wider team in relation to quality assurance and in line with the strategic direction and aims of the organisation
• Liaise with national and local authority stakeholders and community organisations to develop and deliver appropriate programmes in collaboration with partners
• Support the Head of Business Development with industry, Further and Higher Education to incorporate their research and discoveries into learning experiences for the public audience
• Working in collaboration with Science Centre Advisory Boards partners to identify local gaps in provision, key themes/topics to be covered
• Secure accreditation and develop and deliver career long professional learning training courses for scientists and educational practitioners covering science communication and public engagement projects for STEM professionals, including delivering science communication training
• Ensure Dundee Science Centre supports CfE and Education Scotland Framework, Scottish Government STEM and Education Training Strategy
• Responsible for overseeing and implementing evaluation and reporting processes regarding all programming
• Contribute to the development of Dundee Science Centre’s Inclusion and Diversity strategies and policies
• Support DSC marketing and audience engagement strategy, deliver marketing and communications aspects as required

Qualifications
• Education or experience to degree level (minimum) or equivalent in a relevant subject area (e.g., science, Business Management or Project Management)

Our Edinburgh Gin brand continues to lead the way… already rated amongst the top tourist attractions in Edinburgh, our brand’s visitor centre and retail outlet is most certainly ‘filled with wonder’! 🌸🦋

We now have a hugely exciting opportunity for a highly experienced people leader to join our brand homes management team, to lead the operational management of our complete end to end Edinburgh Gin visitor offering. This role will have the significant, but highly rewarding and exciting task, of leading the site operational teams, as we plan for and then migrate into, our beautiful and expansive new premises across a number of operational areas: visitor centre; retail; and on trade/bar.

Key to the success of this role will be continuing to lead and inspire, ensuring the teams continue to deliver exceptional experiences to all of our brand customers and consumers (both face to face and virtual), with our people remaining fully engaged every step of the way!

This truly is a unique opportunity and one which will offer the right candidate oodles of personal and job satisfaction, sprinkled with big handfuls of fun and excitement 🤩

We are looking for an inspirational and progressive people leader, and someone who has significant experience of effectively leading the operational management of £multi million visitor / tourist experiences and attractions.

Interested… of course you are!

Please visit our portal to find out a bit more about the specifics of this opportunity, where you can also apply direct.

As a charity, the philanthropic income generated by our Development team is vital to our activities. We are hugely proud of the impact we have on people’s lives through sharing the stories of the remarkable objects we care for in Scotland’s National Collection.

We are seeking an experienced Development Manager to join our highly successful team to build on recent success and increase income from philanthropists, lotteries, grant-giving trusts and foundations. The Development Manager (Capital and Projects) will secure income for an interesting and diverse portfolio of capital and other priority projects, such as acquisitions, research and education programmes, refreshed galleries and transformative capital campaigns.

You will be able to demonstrate a proven track record in a relevant role within a fundraising environment and of preparing successful cases for support and 5, 6 and 7 figure bids. Extensive knowledge of fundraising theory and practice will be essential to meet challenging targets. You must have excellent interpersonal and communication skills, both written and verbal, and be able to negotiate successfully. You should have demonstrable experience of project managing fundraising activities and successful events and of managing your own prospects and budgets. Knowledge of Raiser’s Edge or a similar relational database is important, as is the ability to achieve results by working with other people.

The District Visitor and Community Manager is a new management role in our Operations Directorate. The Operations Directorate is a newly created Directorate that will strengthen our regional footprint and, for the first time bring together under one directorate, delivery of many of HES’ activities at a regional and local level across Scotland.

Reporting to the Regional Visitor and Community Manager, the postholder will manage the Visitor and Community Services activities relating to the District. You will be in a team with other District Visitor and Community Services Managers and will also work closely with your partners in the local conservation teams. Together you will deliver for HES an outstanding experience for visitors, enrich local communities, and run a successful commercial operation.

You will be responsible for leading the operational management of our visitor and community services relating to Stirling Castle. You’ll line manage a team of Managers with strong people management skills, you’ll encourage a culture of collaboration, empowerment and innovation, with attention to detail and an enthusiasm for building connections with visitors and communities.

Working with the Regional Visitor and Community Manager, you’ll support with the development of plans to grow our success in community engagement and increase our commercial income, contributing ideas and maintaining an ongoing plan of activity. You’ll know how to make the most of the resources available to you, working efficiently and effectively to deliver the service across multiple sites.

You’ll manage local relationships with key stakeholders and partners, working with them to make sure our service remains relevant, accessible and connected to the community. You’ll partner with colleagues across HES to deliver events from individual celebrations like weddings to educational activities and exhibitions designed to grow the understanding of Scottish heritage and culture.

You will support the wider work of the Directorate and of HES by working collaboratively and sharing your insight and experiences with colleagues. Coordinating with partners across HES, you’ll help land projects and initiatives in your District, getting involved in design, communication, delivery, and review. You’ll also have a vital role in supporting the work of our conservation team as they care for our monuments, constructively negotiating with them over plans for works on your sites, working flexibly over the use of resources, and supporting with the delivery of compliance activity where needed.

You will have strong customer and business improvement focus to HES, able to balance competing priorities with an eye for detail and the ability to think about the wider impact of your decisions. You will be tenacious and resilient, required to demonstrate excellent judgement, initiative, and collaborative skills.