Management

JOB PURPOSE

To ensure that the moorland landscape of Culloden Battlefield and the maintenance of the Visitor Centre and the landscape around it are managed to a high standard. This will be in accordance with the aims of the Culloden Battlefield Conservation Management Plan, improving the conservation of the battlefield and contributing to the visitor experience at Culloden.

CONTEXT
The Trust’s Culloden Battlefield policies are comprised of approx. 67 hectares, mostly upland moorland, with pockets of woodland, grazed pasture and amenity landscape. There is a Scheduled Ancient Monument and Listed Building on site and the whole area is covered by the Highland Council Culloden Muir Conservation Area. The site has regional, national and international heritage significance.
The Culloden entry in Historic Environment Scotland’s Battlefield Inventory states:
‘Culloden is one of the most important battles in the history of the British Isles, and has international significance. It is the final battle fought on the British mainland, and brings to an end more than half a century of Jacobite conflict, itself played out against a background of wider international wars. Its aftermath transforms the Highlands, bringing to an end the traditional way of life of the area and contributing to the subsequent Clearances. The battle also holds a prominent place within the Scottish cultural legacy, frequently depicted and commemorated in art, music, literature and film.’
Culloden Battlefield Visitor Centre is an award-winning building, opened in 2008, which can host 250,000+ visitors per year. It contains an exhibition and accredited museum, kitchen/café, shop, education room, welcome area and back offices. Leanach Cottage and Kings Stables are small historic cottages.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The key responsibilities and accountabilities of the job are:

• Create and deliver management regimes for each battlefield zone, evaluating successes and failures which will inform future management plans. Management regimes will include, but not be limited to: conservation grazing, property team resources, volunteers and contractors. Prepare and manage annual budgets, liaising with the Operations Manager;

• Deal with visitors in a professional, welcoming way. Work closely with and assist the Engagement Manager and supervisors to help create battlefield landscape conservation interpretation and content for tours, which increase visitor enjoyment;

• Work closely with engagement staff and expert advisers to ensure animal livestock management and welfare standards are kept at a high standard;

• Maintain footpaths and access to and around the battlefield, ensuring the site is kept fully accessible at all times;

• Manage and deliver an annual maintenance programme for the Visitor Centre, Leanach Cottage and Kings Stables. Maintain the Visitor Centre facilities functioning all year round, appointing and managing subcontractors where appropriate to fix building problems, e.g. plumbing, heating, ventilation, roof leaks and any other areas.

• Recruit and lead conservation volunteers, providing full training and orientation. Develop and deliver meaningful projects and activities for them to complete. This will involve engaging with children and vulnerable adults;

• Instil a Health and Safety culture across the estate, ensuring that colleagues, volunteers and external contractors work within the property’s ‘Safe Systems of Work’ to reduce the risk of incidents and accidents to volunteers, employees and visitors;

• Be proactive in cold weather planning, eg. gritting of roads and car park, and respond to emergencies across the estate, eg. escaped livestock, by providing a timely response in line with Trust policies and responsibilities;

• Undertake duty management cover as part of a rota as well as regular weekend working, as well as implementing emergency procedures when needed.

This role is one for which the duties, responsibilities or accountabilities of the role require you to become a member of the Protection of Vulnerable Groups (PVG) scheme, administered by Disclosure Scotland. This role involves regulated work with children and vulnerable adults.

Marketing & Sales Manager Vacancy

Company:
Landmark Forest Adventure Park (part of Visitor Centres Limited)

Location:
Landmark Forest Adventure Park, Carrbridge, Highland, Scotland, PH23 3AJ

The package:
Salary between £30-35k, Discretional annual bonus, 10% company pension, Free family passes, Free admission to 100’s of Scottish visitor attractions, Free soup, cake and drinks everyday, Great staff discounts onsite (catering and retail)

Closing Date:
Friday, 3rd February 2023

The Role:
This is a rare opportunity to join the management team at Landmark Forest Adventure Park, one of Scotland’s top visitor attractions. The Marketing & Sales Manager will play a key role in the future development of the attraction.

Marketing;
The successful candidate will be responsible for delivering an effective year-round marketing plan which will aim to increase visitor numbers. This plan will cover all areas of marketing; TV/Radio advertising, social media activity, email marketing, public relations, leaflet distribution, print advertising and joint marketing initiatives.

Sales:
The new Marketing & Sales Manager will work alongside the General Manager to develop a new sales strategy to increase B2B bookings. This new strategy will identify creative new ways the park can encourage educational and corporate groups to return to the park following the Covid-19 pandemic.

Key Responsibilities:

Prepare an annual marketing strategy and action plan to meet KPIs
Manage the marketing and events budgets – ensuring effective ROI
Take ownership of the website, continually optimising the UX and ensuring information remains up to date
Manage existing social media channels whilst identifying new opportunities
Develop exciting new creatives for TV, radio and printed media campaigns
Carry out email marketing activities – growing database and sending out regular email campaigns
Ensure that customer feedback is collected and shared with wider management team
Attend regular meetings with management team to discuss park-wide issues
Develop a new sales strategy to increase group visits (educational groups, corporate tickets and events)
Build and maintain excellent working relationships with key external organisations, agencies and suppliers
Provide the General Manager with monthly updates on KPIs and new initiatives implemented
Create effective paid digital media campaigns (potentially using a third party if required)
Be responsible for all public relations; press releases, press enquiries and influencer requests
Work with the existing team to deliver a year-round calendar of events

Skills, Experience & Personal Attributes:

The successful applicant will either have a marketing degree OR have at least 3 years marketing experience
Ideally have a tourism, hospitality or leisure background (this is not essential)
The ability to analyse reports, manage budgets and measure the cost/benefits of your activities
Strong organisational and planning skills (often working on multiple projects)
Ability to prioritise workload and work in a fast-paced environment
Highly adaptive to changing circumstances, with the ability to quickly adapt to changing needs
An enthusiastic person who is open to exploring new ideas and commercial opportunities
Be collaborative and a committed team player with a ‘can do’ approach.

Apply by Friday, 3rd February

The Fruitmarket Gallery is looking for a Café Manager

We are looking for an experienced café manager to manage the day-to-day operations of the café and catered events. The continuing success of the café is a vital part of the Fruitmarket’s public-facing offer as we expand our activity. The Fruitmarket’s café is popular with our exhibition audiences, busy commuters, local residents, and tourists alike. Our core opening hours are 9am–6pm.

Events catering provides an essential part of what makes our café operation profitable, and with a recently enlarged kitchen we have been increasing this dynamic part of our business. We host a range of corporate and independent clients to expand our audience and to bring money back into our programmes. We hold an alcohol licence that allows us to operate until midnight and our frequent evening events can see us running busy bars.

The Fruitmarket works to be an inclusive venue and employer and the café is an important aspect of this, providing a warm welcome to those with specific access needs, or who may have experienced exclusion or have felt that this space wasn’t for them.

The café is a key part of the Fruitmarket, working flexibly to support the delivery of our mission. We are looking for a colleague with the ability to run a strong offer that delivers against ambitious financial targets while providing an excellent visitor experience.

Application Process
For an informal discussion about the role please contact iain@fruitmarket.co.uk. 
 
Please visit our website https://www.fruitmarket.co.uk/recruitment/ to download the job description and equalities monitoring form.  
 
Please complete the equalities monitoring information and submit a CV. 
 
Your CV should be maximum 4 pages and include a statement (up to 500 words) outlining how you fulfil the job criteria and demonstrating that you have the required skills for the post. We will also accept a statement as a video or audio file.

The application should be emailed to jobs@fruimarket.co.uk with Café Manager as the email subject heading. 
We will contact shortlisted candidates directly.
Application deadline: Monday February 6, 9am.

Join our team as a Tour Guide Team Leader

The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests are taken to the heart of the city’s deepest secret: a hidden network of four underground streets containing the remains of original town houses and rooms which date back as far as the 17th century.

You will be assisting in leading the Tour Guiding team in order to ensure that the highest quality of tours and engagement are delivered at the attraction.

This may involve anything from recruiting, retaining and developing the tour guiding team, managing daily schedules in line with business demand, ensuring tours run smoothly by planning tour schedules and guide allocations and performing duty management shifts.

Our attraction’s success revolves around our guests and you’ll spend every day finding ways to do things better, for them.

You will work on a rota which includes mornings, evenings and weekends and you must have a guest focused approach. We’re looking for an individual who has a flair for guest service, has strong communication skills, and has a friendly attitude towards colleagues and guests.

If you want to collaborate with a brilliant team and support a unique brand then this is the job you’re looking for!

In return, we will invest in your career. We offer:

Support from a Wellness Group – with monthly events
Access to ASVA Cards
Team History Club
Healthcare Cash plan scheme and much more…
Contract: 40 hour contract

During the summer peak months you will need late night availability as you will undertake evening duty management shifts (finishing time 11:30pm)

Salary: £24,000 per annum

As a charity, the philanthropic income generated by our Development team is vital to our activities. We are hugely proud of the impact we have on people’s lives through sharing the stories of the remarkable objects we care for in Scotland’s National Collection.

We are seeking an experienced Development Manager to join our highly successful team to build on recent success and increase income from philanthropists, lotteries, grant-giving trusts and foundations, and corporate partnerships. The Development Manager will secure income for an interesting and diverse portfolio of capital and revenue projects, such as acquisitions, research and conservation, learning and engagement programmes, exhibitions, galleries and transformative capital campaigns across all our museums.

You will be able to demonstrate a proven track record in a relevant role within a fundraising environment and of preparing successful cases for support including 5, 6 and 7 figure bids. Extensive knowledge of fundraising theory and practice will be essential to meet challenging targets. You must have excellent interpersonal and communication skills, both written and verbal, and be able to negotiate successfully. You will have demonstrable experience of project managing fundraising activities and successful events and of managing your own prospects and budgets. Knowledge of Tessitura or a similar relational database is important, as is the ability to achieve results by working with other people.

V&A Dundee is Scotland’s design museum, and our mission is to inspire and empower through design.

We have a shared vision of a future where everyone is inspired through design, recognising its far-reaching impact in our lives. We champion design and designers and want to share the infinite possibilities they bring as catalysts of creativity and change. Since opening in 2018, the museum has become an integral part of its home city, the UK’s only UNESCO City of Design. This designation recognises Dundee’s rich design heritage, its contemporary design sector, and its commitment to create a thriving, well-designed city for all. It connects Dundee to a global network of places and peers who celebrate and embed design.

The Programme Director plays a critical leadership role at V&A Dundee in delivering our new mission, vision, aims and priorities, including a new dynamic programme model, underpinned by a business plan that sets out our ambitions over the next five years. Key to delivering this is a talent for developing strong collaborations, partnerships and networks. We are looking for an exceptional candidate to lead our programme. Someone who can build on our work to date to develop and deliver an inspiring and innovative programme that generates joy, sparks curiosity, deepens our civic reach and champions design and designers. The successful candidate will understand the pivotal role that museums play in terms of their cultural, civic, social and economic influence, and their unique role in leading social change. They will be a creative, dynamic, collaborative and experienced leader with a deep passion and knowledge of design and museums.

This exciting appointment comes as we look to our 5th birthday in 2023 and beyond, as we seek to deepen our role and reach in Dundee, in Scotland, as part of the V&A family and across the world. At V&A Dundee, programme is defined in broad terms, comprising major ticketed exhibitions, a free offer of changing exhibitions and displays, Scottish Design Galleries, learning, UNESCO City of Design, a creative public programme of talks and events, V&A Dundee’s innovative Design for Business programme, as well as our design research programme.

V&A Dundee particularly welcomes interest from people who bring characteristics or come from backgrounds that are historically underrepresented at executive level.

Saxton Bampfylde Ltd is acting as an employment agency advisor to V&A Dundee on this appointment. For further information about the role, including details about how to apply, please visit www.saxbam.com/appointments using reference DAVAN. Alternatively telephone +44 (0)20 7227 0880 (during office hours). Applications should be received by noon on Friday 27th January 2023.

Assistant Experience and Events Manager

Location: Oban

Type: Permanent, Full-time

The Assistant Experience and Events Manager is an integral role responsible for crafting and implementing our experience and events strategy in collaboration with the Regional Brand Home Manager and central Marketing team. You will lead and be responsible for the delivery of the Brand Home experience programme, on and off-site events, and festivals. This will involve having your finger on the pulse on industry trends to ensure we are providing leading experiences and events.

You will be responsible for:

– delivering outstanding and memorable experiences for customers

– providing attentive and quality service to visitors and the team

– leading the day-to-day management of the full Brand Home operations which include; experience, retail, F&B and ensuring compliance

– running overall operations, leading by example, and prioritizing time on the shop floor in order to encourage the team to deliver premier service.

– ensuring the visitor experience operation is ran with excellence

– providing strong and inspirational leadership while crafting an inclusive environment for your team to achieve set goals to ensure we are operating at an elite level

– setting the tone for customer engagement, encouraging people to discover Scotch whisky, and promoting responsible drinking.

– rostering large teams, leading various front of house sectors and have a strategic approach to help develop

– building all Experience operating procedures to ensure our guests leave with an unforgettable experience

– smoothly running operations, including but not limited to staffing, inventory management, behind the scenes operations, product knowledge, experience marketing execution, and event management.

This role will require weekend and evening work, with opening and closing responsibilities.

To be successful in this role:

This is the perfect position for someone with strong management experience within a high-end visitor experience/hospitality business/events operation where world class service is a minimum expectation. You’ll be an inspirational leader and empower others to work collaboratively with a positive and enthusiastic approach and the ability to develop, support, train and encourage the team to strive for the best and ensure that you are all set up for success.

You will have a proven track record of working at pace, responding to sales performance, handling multiple priorities and you are results driven with an attention to detail. You will be able to monitor and manage financial KPI’s and be able to implement and execute processes and procedures. Along with this you will be able to harness your expert knowledge within operations, leading large front of house teams and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Compliance, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically. Ideally you will have proven ability to develop strategy and fluently translate this into commercial and operational success.  You will be required to work multiple technology systems for rostering/planning/ticketing etc.

Full training will be provided for you, we just look for individuals who are either hardworking or have a desire to become true brand ambassadors for our whisky portfolio.

Working with Us

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Contemporary work life balance policies and wellbeing activities
Contributory pension scheme
Competitive annual bonus (dependent on performance)
Generous holiday allowance
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

About Us

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Oban is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

Assistant Retail Manager
Location: Lochnagar Visitor Centre, Ballater

Type: Permanent, Full-time

The post holder is an integral role responsible for managing both the Front of House and Back of House retail operations whilst ensuring world class service is delivered and operational excellence is achieved.

You will be responsible for:

Daily management of all operational activities; retail, experience, and F&B offerings
Ensure compliance in accordance with Diageo’s global standards and policies
Ensuring excellent customer service standards are adhered to; escalation point for resolving customer issues as required
Coach, develop and mentor experienced operations team with clear purpose, personal accountability, and well-defined performance goals and processes
Identify individual team members’ strengths and create developmental plans to prepare all for future growth.
Lead the implementation of new operational procedures and/or systems
Directly contribute to Malt Brand Home performance with a detailed understanding of KIP’s and levers required to deliver.
Responsible for implementing the Retail Strategy
Priorities time on the shop floor; coaching and developing the team; and leading by example
Key holder, personal license holder and premise manager as required Recruitment & onboarding of staff
Direct line management responsibilities

This role will require weekend and evening work, with opening and closing responsibilities.

Following training completion, this role will involve on-call duties as part of the duty management team rota covering both the Brand Home and Distillery. When on-call you will be required to be within driving distance of the site to attend call outs .

To be successful in this role:

2+ years’ experience in a management/leadership/supervisory role
Strong desire to learn more about the whisky story, brand, and its characteristics
Be familiar with sales protocols and customer service procedures
Strong understanding and experience of inventory management
Be guided by a customer-first mindset; ability to understand and interpret consumer insights
Must be analytical, and possess good knowledge of budgeting processes and KPI management
Proven track record of achieving operational KPI, revenue, and profit targets
Proven experience managing teams and business units; be a true leader, acting as a role model for the team
Excellent communicator, both verbal and written, with the ability to influence at all levels of the organization
Results driven, with a desire to work in a fast-paced environment
Must have ability to prioritize and plan work activities in a timely and efficient manner
Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events
Possess strong computer literacy skills
Proficient in Microsoft applications
Working with Us

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Contemporary work life balance policies and wellbeing activities
Contributory pension scheme
Competitive annual bonus (dependent on performance)
Generous holiday allowance
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps the business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

About Us

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Lochnagar is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

Assistant Experience and Events Manager

Location: Lochnagar Visitor Centre, Ballater

Type: Permanent, Full-time

The Assistant Experience and Events Manager is an integral role responsible for crafting and implementing our experience and events strategy in collaboration with the Regional Brand Home Manager and central Marketing team. You will lead and be responsible for the delivery of the Brand Home experience programme, on and off-site events, and festivals. This will involve having your finger on the pulse on industry trends to ensure we are providing leading experiences and events.

You will be responsible for:

– delivering outstanding and memorable experiences for customers

– providing attentive and quality service to visitors and the team

– leading the day-to-day management of the full Brand Home operations which include; experience, retail, F&B and ensuring compliance

– running overall operations, leading by example, and prioritizing time on the shop floor in order to encourage the team to deliver premier service.

– ensuring the visitor experience operation is ran with excellence

– providing strong and inspirational leadership while crafting an inclusive environment for your team to achieve set goals to ensure we are operating at an elite level

– setting the tone for customer engagement, encouraging people to discover Scotch whisky, and promoting responsible drinking.

– rostering large teams, leading various front of house sectors and have a strategic approach to help develop

– building all Experience operating procedures to ensure our guests leave with an unforgettable experience

– smoothly running operations, including but not limited to staffing, inventory management, behind the scenes operations, product knowledge, experience marketing execution, and event management.

This role will require weekend and evening work, with opening and closing responsibilities.

To be successful in this role:

This is the perfect position for someone with strong management experience within a high-end visitor experience/hospitality business/events operation where world class service is a minimum expectation. You’ll be an inspirational leader and empower others to work collaboratively with a positive and enthusiastic approach and the ability to develop, support, train and encourage the team to strive for the best and ensure that you are all set up for success.

You will have a proven track record of working at pace, responding to sales performance, handling multiple priorities and you are results driven with an attention to detail. You will be able to monitor and manage financial KPI’s and be able to implement and execute processes and procedures. Along with this you will be able to harness your expert knowledge within operations, leading large front of house teams and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Compliance, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically. Ideally you will have proven ability to develop strategy and fluently translate this into commercial and operational success.  You will be required to work multiple technology systems for rostering/planning/ticketing etc.

Full training will be provided for you, we just look for individuals who are either hardworking or have a desire to become true brand ambassadors for our whisky portfolio.

Working with Us

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Contemporary work life balance policies and wellbeing activities
Contributory pension scheme
Competitive annual bonus (dependent on performance)
Generous holiday allowance
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

About Us

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Lochnagar is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

The Business Development & Sales Manager is responsible for increasing Dovecot sales of venue hire, tapestry and events and is crucial to the income and operational sustainability of our world-renowned tapestry studio. Each year Dovecot hosts a range of high profile events including weddings, parties, conferences and private views and is renowned for its premium level of service and delivery. You will increase revenue by maximising our building occupancy, identifying sales leads and pitching our work and services to new customers. You will deliver first class event hire service for clients and maintain exceptional customer service for all visitors while working sensitively within Dovecot’s wider brand and position in the art world. Working strategically as a manager in the Commercial and Operations team, you will not only increase revenue but also help to drive building footfall, tapestry sales and new artwork commissions with knowledge and understanding of the processes and craftsmanship involved.

Line manager to the Venue hire team and reporting to the Head of Commercial & Operations, the successful candidate will have at least three years’ proven business planning and sales skills in a commercial or target-driven environment. You will be able to think strategically and analytically, set, track and deliver sales targets and communicate effectively to get results. Excellent written and verbal communication skills are essential. The job is perfect for a candidate with a demonstrable track record of sales, looking to take their next step and assume a significant level of autonomy and responsibility.

To apply please send your CV & covering letter to clairemchardy@dovecotstudios.com

From a single person in a garden shed, our company has grown to include multiple sites, brands and a team of 34 (and growing) passionate and talented individuals.

Reporting to the Brand Growth Director, you will be responsible for leading the development of the UK sales and distribution strategy for the Muckle Brig portfolio, with a focus on Lind & Lime Gin in the first 48 months

Key Responsibilities
• To develop and evolve the 3 Year UK Growth Strategy by channel, identifying the key gaps and opportunities
• To create and implement key account plans to grow distribution, visibility, and ROS for Muckle Brig within the profit KPIs
o This will include budgetary lead for trade marketing investment, working with the Brand Manager
• To develop and manage the delivery of budget
• To work hand in hand with the Brand Manager to develop and evolve the brand support tools, drive visibility, awareness, trial, and rate of sale.
• To deliver a Monthly Report
• To present a Quarterly Business Review to the Muckle Brig Management Team
• To manage the UK forecast process, working with the Operations team to ensure sufficient stock cover
o Directly manage the stock holding for Muckle Brig 3rd Party Fortified Wines & Champagne
• To manage the small and perfectly formed UK sales team, who also manage DTC on-line sales
• To deliver brand advocacy and training programme
• To leverage both the Lind & Lime and the Port of Leith Distilleries for inbound customer visits to drive advocacy and hearts and minds

Essential Skills
• A dynamic and entrepreneurial individual with a passion for premium spirits
• Experience of working for a small-medium sized gin / whisky distillery which has been on a rapid scale-up trajectory. Additionally, experience of working in a larger spirits company would be a nice to have
• Direct management experience of the UK trade environment in Scotland and England, with direct experience across wholesale, national wholesale, independent off trade, on trade, e-retail and grocery
• An engaging communicator
• An insight driven data head, with a love for Excel
• A Team player who can become a core part of the Muckle Brig Team, and build brand & business relationship with all partners
• A problem solver, who thrives on a challenge and driving growth