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Management

The Visitor Experience Team Leader will lead and coordinate the day-to-day visitor operations within Hunterian venues to ensure an environment that is engaging, secure and provides an excellent visitor experience. They will have responsibility for the smooth operations of The Hunterian venues managing and motivating up to a team 30 Visitor Experience Assistants to meet public expectations and standards in a major visitor attraction, achieving the strategic themes and purpose of The Hunterian through a proactive and consistent attitude to the visitor experience. Primary objectives will be championing enhanced visitor engagement, ensuring that visitors have an enjoyable, safe and inspiring experience and security of the Collections.

Contract Type: Permanent
Grade: FC09
Salary: £40,245 – £48,373 per annum
Hours: Full-Time, 36 hours per week
Location: Iona House, Kirkcaldy
Job Reference: ON000432

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
Following a recent re-structure, we have an exciting opportunity for a Community Wellbeing Manager to join the Cultural Heritage & Wellbeing team, leading on the strategic development and management of community wellbeing services and programming within libraries, museums and theatres across OnFife and Fife’s communities.

One of four managers reporting to the Head of Cultural Heritage & Wellbeing, you will head up a team comprising Wellbeing Project Co-ordinator and Project Support and will have oversight of our current Macmillan Cancer Information service.

With 35 libraries – 29 managed directly by OnFife’s Operations staff – working alongside our museums, galleries and theatres there is tremendous scope to make a real difference through service development across Fife.

You can view the full job description and organisational structure chart on our current vacancies page on our website.

About You
You will have a passion for encouraging, supporting and developing a lifelong library habit in the people of Fife. You will understand the role that libraries can play in the lives of our communities, be able to demonstrate your commitment to and experience of extending the role of libraries beyond books to impact on wellbeing, learning and engagement and be able to apply your expertise to widening out wellbeing across other service areas.

You will have meticulous attention to detail, skilled at monitoring, assessing and evaluating services, ensuring data analysis is used as evidence of best practice in service design.

You will have a library and information studies degree or postgraduate qualification (recognised by CILIPs) or equivalent.

Flexibility will be required and there may will be travel throughout the region so a driving licence will be beneficial but not necessary.

How to Apply
If you would like to find out more information about this role and a copy of the team’s organisational chart, you can contact Chris McLean, Head of Cultural Heritage & Wellbeing. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and return this along with a completed equal opportunities form to HR.FCT@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is Friday 8 September 2023.

Interviews are anticipated to take place w/c 25 September 2023.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Full-time, Permanent
Salary £38,960 – £43,602 per annum
Pay award pending, plus generous benefits package
Hybrid / flexible working

About the role

We have an exciting opportunity for an experienced Development Manager. By generating income through the development and delivery of Patrons and Individual Giving strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Patrons and Individual Giving sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As a Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You will also:

– Manage and develop a portfolio of individual prospects, identifying, cultivating and leading on approaches to solicit major gifts for capital campaigns, public programme and other projects as required.

– Identify new potential prospects, initiating the approach and securing support within a planned timeframe.

– Undertake the effective management of individual major donor relations, ensuring stewardship strategies are in place and adhered to.

– Be responsible for the preparation of presentations and proposals to secure support from individuals for our public programme and capital campaigns.

– Work with the Chair of Trustees, the Director-General, and relevant colleagues to deliver cultivation events as required.

– Grow our Patrons programme, recruiting new members and developing new networks.

– Manage the process for Patrons renewals and stewardship, and to be the first point of contact for existing and prospective Patrons.

– Work closely with Membership colleagues to ensure the membership programmes align and support the development of Friends into Patrons.

– Develop and deliver the Patrons event programme.

– Attend quarterly Patrons Board meetings, producing and distributing relevant papers in advance.

– Support the Head of Development with the 501 (c)(3) American Patrons charity.

– In collaboration with colleagues, develop innovative ways of maximising donations from visitors across all sites.

– Record activity on the Spektrix database and to produce reports on cultivation and fundraising for the Head of Development as required.

– Work to agreed activity and financial targets as laid out in our business plan.

– Enhance personal knowledge, skills, and networks by playing an active role in the sector and wider fundraising community, as well as in appropriate professional fundraising bodies.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Able to demonstrate a track record of five and six figure gifts from individuals.

– Experience of developing and sustaining a portfolio of high net worth prospects.

– Experience of delivering membership programmes and working with Patrons.

– Excellent presentation and writing skills; must have an ability to exert influence with diplomacy and a track record of inspiring donors to support a cause.

– A strong track record of devising and delivering cultivation events.

– Understanding and experience of producing financial reports.

– Understanding of the fundraising sector and current trends.

– Highly motivated, capable of working to own initiative whilst recognising when input from others is necessary.

– Experience of collaborating across a team to meet shared fundraising targets.

– Experience of working closely with Directors/Chairs and Senior Volunteers.

– Knowledge of the UK arts and cultural sector.

– Well connected with advanced networking skills.

– Sound knowledge of UK charitable giving and taxation as applies to fundraising.

– Experience of using Spektrix or a similar database.

It would also be great if you have:

– An enthusiasm for and interest in the National Galleries of Scotland and arts, culture and heritage

– Experience of producing and delivering membership events programmes

Please apply directly via our website.

Applications for this post close at 12 noon on Monday 21 August 2023.

The Place

Xpress are delighted to be retained by The Black Watch Regimental Trust which is based at Balhousie Castle, Perth. The Trust was formed in April 2022 by the amalgamation of the Black Watch Association (a membership organisation that engages in welfare and charitable responsibilities) and the Black Watch Museum (a company limited by guarantee, charged with looking after the heritable property, artefacts and archive belonging to the Regiment). The membership aspect of the Association forms part of the new Trust and is managed by the Regimental Secretary who reports to the CEO. Its charitable objects have been amalgamated with those of the museum.
The Job:

Owing to the pending retirement of the current CEO, who has contributed greatly to the repositioning of the Trust over the last 9 years, Xpress Recruitment has been retained to conduct an extensive search and selection process leading to the future selection and appointment of a new Chief Executive Officer (CEO) of The Black Watch Regimental Trust. The role of the Chief Executive Officer (CEO) is to manage the business of the Trust with responsibility for all aspects of its day-to-day operational management. This will be done by implementing the direction of the Board of Trustees under the terms of the Board’s Governance Policy and Strategy. The CEO is ultimately answerable to the Board of Trustees, but for routine operational matters will consult as appropriate with the Board Chairman who is the role’s line manager. Main Duties and Responsibilities

These are divided into two categories:

General and Operational. General duties are based predominately around Board engagement and ensuring that the Trust complies with company and charity law and all relevant regulations. This will also involve managing the implementation of the Board’s strategy objectives, including reviewing performance to date and proposing ongoing and medium-term adjustments to it. Other duties include communicating and reviewing all Internal policies on an ongoing basis e.g., health and safety, data protection, as well as ongoing stakeholder management.

Operational duties are based predominately around day-to-day activity. This covers a wide range of ongoing remits covering areas such as human resources, staffing, training and development as well as charitable activities, fundraising, marketing, and communications. A key responsibility will be reviewing and enhancing all the Trust’s product offerings, further, to develop the operation of a world-class 5-star Scottish Visitor Attraction. These must appeal to both visitors and association members, as must a focussed approach on how the museum and archives can best be managed for members and visitors while maintaining best practices and accreditation.

The Person

We are looking to speak and engage with experienced and knowledgeable senior managers who could be currently working in a similar establishment or environment that are now looking to take that next step up or make that new and exciting big career step and move across into a position working for an organisation that has far-reaching connections across the world through its historic reputation and its 2,000 plus membership. The opportunity and challenge is to develop further the commercial success of the Trust while continuing to build on the reputation of “The Black Watch Royal Highland Regiment”

Applying candidates must be able to demonstrate in their cv and career-to-date excellent leadership and ambassadorial presence. This would mean being prepared to be involved at weekends and at out-of-hours activities required by the role. A strong financial and commercial experience and skill is required, coupled with an understanding of visitor attraction footfall engagement. Knowledge of catering and retail management, including the development of online retailing technology, are key requirements. Knowledge and experience in marketing and communications, including social media, as related to stakeholder management and brand development will also be key.

The Rewards

You will have the opportunity to work in an award-winning Scottish 5-star Castle environment and be part of an inspiring organisation with a strong historical legacy coupled with the opportunity to join an organisation at a highly exciting period of growth working in this spectacular venue.

The salary on offer for the Chief Executive Officer (CEO) is dependent on experience and would start from around £50,000 to £60,000 + additional benefits.

Closing date for applications – Noon 1st of September 2023.

Please send your CV with a cover letter to our retained consultant Warren Trewick – warren@xpressrecruitment.com

All direct approaches will be referred to Xpress Recruitment. Regarding any further details on the role summary and clarity on the main responsibilities, please contact Warren Trewick

After 8 years, our wonderful HR Manager is leaving the highlands to move closer to her family, and as such, we are now looking for a high quality individual to fill her shoes in this key role.

Ideally, you will already hold a recognised CIPD qualification, be fully conversant with current Employment Law legislation, coupled with the appropriate Human Resources experience gained in a similar environment. That being said, for the right candidate, we will happily fund the acquisition of a CIPD qualification, as Training & Development are key aspects of what we do at Eilean Donan. The business operates all year round; currently employs approximately 90 staff, across full-time, part-time and seasonal positions, and is one of the most successful visitor attractions in Scotland.

We pride ourselves on being one of the most progressive employers in the Tourism & Hospitality sectors; offering industry-leading employee benefits, career development, and a passionate commitment to re-shaping preconceived perceptions of working in our industry. In an ideal world, you’ll certainly share that same passion.

In the first instance, interested candidates should complete the attached application form, and forward their current CV to David Win, General Manager at david@eileandonancastle.com

JOB PURPOSE

The Facilities Manager is a hands-on role, supporting the Operations Manager to ensure close collaboration between operational teams and central teams, namely, Buildings, H&S, and Insurance, as well as key contractors and trades. The Facilities Manager has first line responsibility for the maintenance of fabric and equipment (planned and reactive), fire and security systems (servicing), building projects, on-site vehicles, housekeeping for visitor buildings and holiday accommodation and the two play parks at Culzean.

This includes supporting the Operations Manager and Buildings Team to ensure all buildings are compliant. This remit includes: responsibility for maintaining fire and security alarm systems; maintaining the ‘Safe System of Work’ documentation across the park or successor systems involving developing and cataloguing risk assessments specific and relevant to each dept. within the remit; managing and participating in a rota system responding to alarms and call-outs; carrying out emergency and routine maintenance work, and/or procuring this work as agreed with the Operations Manager and Buildings Team. As such, the Facilities Manager will ensure that all depts. and properties are a safe, secure, clean and comfortable environment in which staff, students, volunteers, and visitors can effectively work and study. Weekend working is required, and the post-holder will be expected to work flexibly, taking time off in lieu, in accordance with Trust policy.

Full-time, Permanent
Salary £38,960 – £43,602 per annum
Pay award pending, plus generous benefits package
Hybrid / flexible working

About the role

We have an exciting opportunity for an experienced Development Manager. By generating income through the development and delivery of Patrons and Individual Giving strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Patrons and Individual Giving sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As a Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You will also:

– To manage and develop a portfolio of individual prospects, identifying, cultivating and leading on approaches to solicit major gifts for capital campaigns, public programme and other projects as required.

– Identify new potential prospects, initiating the approach and securing support within a planned timeframe.

– Undertake the effective management of individual major donor relations, ensuring stewardship strategies are in place and adhered to

– To be responsible for the preparation of presentations and proposals to secure support from individuals for our public programme and capital campaigns

– Work with the Chair of Trustees, the Director-General, and relevant colleagues to deliver cultivation events as required

– To grow our Patrons programme, recruiting new members and developing new networks

– To manage the process for Patrons renewals and stewardship, and to be the first point of contact for existing and prospective Patrons

– Work closely with Membership colleagues to ensure the membership programmes align and support the development of Friends into Patrons

– Develop and deliver the Patrons event programme

– Attend quarterly Patrons Board meetings, producing and distributing relevant papers in advance

– Support the Head of Development with the 501 (c)(3) American Patrons charity

– In collaboration with colleagues, develop innovative ways of maximising donations from visitors across all sites

– To record activity on the Spektrix database and to produce reports on cultivation and fundraising for the Head of Development as required

– To work to agreed activity and financial targets as laid out in our business plan

– To enhance personal knowledge, skills and networks by playing an active role in the sector and wider fundraising community, as well as in appropriate professional fundraising bodies

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Able to demonstrate a track record of five and six figure gifts from individuals

– Experience of developing and sustaining a portfolio of high net worth prospects

– Experience of delivering membership programmes and working with Patrons

– Excellent presentation and writing skills; must have an ability to exert influence with diplomacy and a track record of inspiring donors to support a cause

– A strong track record of devising and delivering cultivation events

– Understanding and experience of producing financial reports

– Understanding of the fundraising sector and current trends

– Highly motivated, capable of working to own initiative whilst recognising when input from others is necessary

– Experience of collaborating across a team to meet shared fundraising targets

– Experience of working closely with Directors/Chairs and Senior Volunteers

– Knowledge of the UK arts and cultural sector

– Well connected with advanced networking skills

– Sound knowledge of UK charitable giving and taxation as applies to fundraising

– Experience of using Spektrix or a similar database

It would also be great if you have:

– An enthusiasm for and interest in the National Galleries of Scotland and arts, culture and heritage

– Experience of producing and delivering membership events programmes

Please apply directly via our website.

The closing date for completed applications is 12 noon on Monday, 31 July 2023.

JOB PURPOSE

The Community Engagement Manager oversees the Trust’s Engaging Communities Project. This initiative aims to build the organisation’s capabilities in community engagement through four pilot projects in Glasgow, Aberdeenshire, Argyll & Bute, and Highlands. The Community Engagement Manager will manage the teams delivering the pilot projects, developing models of community engagement that will be mainstreamed across the Trust.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Recruit and induct a team of four Community Engagement Officers.
• Manage the Engaging Communities Project, applying the Trust’s project management framework and using best practice in budget, staff and stakeholder management.
• Commission and manage an external evaluation of the pilot programmes.
• Develop models of community engagement for the Trust based on insights and evaluation of the programmes.
• Develop and deliver a programme of organizational training and dissemination to embed the models within the Trust.
• Champion the project internally and externally, developing national partnerships.
• Work with participation team and operational leaders at pilot properties to ensure community engagement plans are developed for adoption as part of operational BAU once the pilot project is complete.

Responsible to: Managing Director – Retail Division

About the Role: Be a passionate ambassador for the Johnstons of Elgin brand, run the store to exceed customer expectations and meet targets. Motivate and develop your team to deliver the highest level of customer experience and store performance.

This is a permanent, full time opportunity working 39 hours per week, 5 days from 7.

Key Responsibilities:

Delivery

Demonstrate knowledge of the company processes involved in both woven and knitted cashmere product and ensure the store team are fully confident styling and advising customers on fit and styles

Maintain a luxury environment on the shop floor, driving and implementing visual merchandising standards and running all store operations

Drive store performance and productivity and optimise product sales

Lead by example and be present on the shop floor to deliver an exceptional customer experience

People

Coach and inspire store team and provide performance feedback to retain and develop talent

Support the team to cultivate customer relationships and drive repeat business

About You

Have experience working in a managerial or assistant manager position within luxury retail

Be an effective communicator with the ability to build and maintain relationships with those at all levels

Show exemplary customer service skills and an understanding of a luxury retail environment

Demonstrate a keen interest in craftmanship and authentic Scottish textile manufacturing

Show genuine passion for our brand and confidently share our rich history & heritage with customers

Be commercially aware, keeping up to date with fashion trends

Have excellent communication and interpersonal skills with all levels of colleagues and customers

About Us

Founded in 1797, Johnstons of Elgin is an innovative, luxury clothing brand celebrating 225 years of experience in working with the world’s finest fibres. Across three centuries, our family-owned company has carefully sources cashmere and fine woollen fibres from around the world, applying the latest technology and highest quality craft expertise in our very own vertical Scottish mills. Employing over 1,000 staff, our valued employees and communities are at the heart of everything we do, producing unique, high-quality designs that are made to last. Our brand is focused on sustainability, working with natural, renewable, and biodegradable fibres and we are committed to maintaining a minimal environmental footprint.

Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.

We endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us at hr@johnstonsofelgin.com.

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement or qualification. At Johnstons of Elgin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but think your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Please note all applicants must be able to provide evidence of their right to remain and take up paid employment in country job is based.

Full-time and Permanent
Salary £38,960 – £43,602 per annum
Pay award pending plus generous benefits package
Hybrid / flexible working

We have an exciting and rare opportunity for an experienced Development Manager. By generating income through the development and delivery of a Trust, Foundation, Grant, Corporate and Legacy strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Trust and Foundation sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support from trusts, grants, and foundations in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You’ll also manage and develop the trust, foundation, grant, corporate sponsorship, and legacy strategy. You will also:

Manage and develop a portfolio of trust and foundation prospects, identifying, cultivating, and leading on approaches to solicit major support across identified fundraising priorities.

Prepare presentations and applications to secure trust, grants, and foundation support for a broad range of activity across the organisation.

Work with the wider Development team on the development of a refreshed corporate giving strategy, soliciting sponsorship and corporate donations.

Identify new potential trust, grants, and foundation contacts, initiating the approach, and securing support within a planned timeframe.

Ensure the effective management of trust, grants, and foundation relations, ensuring stewardship strategies are in place and followed.

Develop and deliver a refreshed legacy strategy, securing and stewarding legacy pledges.

Work closely with colleagues in the wider Audience and Development team to ensure that legacy giving is embedded in the donor development journey.

Work closely with colleagues across departments to develop innovative ways of maximising donations from visitors across all sites.

Work to agreed activity and financial targets as agreed by Trustees and Leadership Team.

Record activity on Spektrix, our fundraising and CRM database.

Enhance your personal knowledge, skills, and networks by playing an active role in the culture sector, and professional fundraising bodies.

Assistant Compliance Manager

Lagavulin and Caol Ila Visitor Centres

Permanent – Full Time

Closing date – 23rd July 2023

About Us 

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Lagavulin and Caol Ila are iconic visitor centres providing extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering outstanding and memorable experiences for customers. This role comes with the responsibility of providing diligent and quality service to visitors and the team. You oversee day-to-day management of the full Brand Home operations which include; experience, retail, F&B and ensuring compliance. You will be encouraged to run overall operations, leading by example, and prioritising time on the shop floor in order to encourage the team to deliver extraordinary service.

You will be passionate about crafting outstanding and unforgettable customer experiences in the safest and most compliant environment and reporting on the delivery of key performance indicators.

This is an integral role responsible for ensuring all Brand Home activities operate in a safe and compliant manner. You will be responsible for embedding safe systems of work and will lead the Brand Home compliance agenda with support from the central functions and the Regional Brand Home Manager. The Assistant Manager will have a major focus on compliance and will be the main onsite point of contact between the Distillery operations team and Brand Home teams, leading these relationships to build a one team culture and an effective working relationship.

As a member of the management team, you will be responsible for coaching, mentoring, and encouraging Brand Home Lead Guide and Guides and supporting with crafting focused development plans for the team.

The role holder will assist the Regional Brand Home Manager with all safety and compliance functions, facilities management, hosting external and internal auditors, contractor management, run risk agenda, liaise with the team, attend site-based compliance meeting, handling training records, and overall support the Malt Brand Home operation.

This role will require weekend, evening and on-call work, with opening and closing responsibilities.

About You

This is the perfect position for someone with experience in a compliance function within hospitality, food & beverage, retail, spirits/wine and/or a relevant industry. You’ll be an inspirational leader and empower others to work together with a positive and enthusiastic approach and the drive to develop, support, train and encourage your team to strive for the best and ensure that you are all set up for success.

If you are a Retail/Hospitality Manager looking for an opportunity within our Brand Home, we’d love to hear from you!

With a strong understanding of leading and driving a risk compliance agenda and advocate good governance to ensure that all health, safety, and environment targets are met by driving site compliance with all legislation and internal Company Standards.

You will have a proven track record of working at pace, responding to sales performance, handling multiple priorities and you are results driven with an attention to detail. You will be able to monitor and manage financial KPI’s and be able to implement and execute processes and procedures. Along with this you will be able to harness your expert knowledge within compliance operations, leading front of house teams and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically. Ideally you will have proven ability to develop strategy and fluently translate this into commercial and operational success.  You will be required to work multiple technology systems for rostering/planning/ticketing etc.

Full training will be provided for you, we just look for individuals who are either passionate or have a desire to become true brand ambassadors for our whisky portfolio.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Create a future worth celebrating with us!

Brodie Castle Estate:

Brodie Castle is set in a 75 acre “policies” estate of mature trees, avenues and mixed woodlands with a large man-made pond. Moreover, it is the official custodian of Ian Brodies national Daffodil collection, which is considered to be of great horticultural importance. It maintains strong links to the Brodie family, whose ancestral seat this was for its entire history. The estate is well visited by dog walkers and local people and is used as a park throughout daylight hours.

JOB PURPOSE

This job exists in order to ensure that the garden and policies elements of Brodie Castle are managed and maintained as an internationally recognised garden and landscape of outstanding horticultural importance, contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters.