Admin, Finance & IT

Jupiter is looking for an energetic Learning Assistant to work within our Learning department to support an efficient office environment, administer correspondence and assist in delivery of learning programme/parties.

Our Learning Assistant will support the Learning department’s day to day administration, bookings, plans, enquires and diary management. They will also provide research support to Learning team contributing to lesson plans, teaching materials, website and newsletters updates, resource bank and educational visits.

Jupiter is looking for a resourceful Community Outreach Officer to develop and deliver Jupiter Artland Foundation’s Outdoor Learning Programme.

Our Community Outreach Officer will plan, programme and deliver free learning visits for primary schools, high schools, FE colleges, universities, SEN groups and community groups. They will actively seek to expand reach of free learning, particularly for groups that don’t regularly have access to outdoor learning in nature opportunities. They will also create and maintain onsite and online learning resources.

The Volunteer Programme includes regular volunteering alongside placements for school students, students and recent graduates of higher and further education, and people with additional support needs to facilitate access to volunteering or employment. There are a variety of opportunities for volunteering with different departments including Curatorial, Development, Education, Libraries and Archives, Communications and Digital Media, and Public Engagement. The Volunteer Programme is within the Development Department recognising that volunteering as a gift of time.

THE PURPOSE AND SCOPE OF THE POST

The function of the Project Volunteer Coordinator is to manage the day to day activities involved in the recruitment, training, support and recognition of the volunteers in the Celebrating Scotland’s Art project. The post-holder will ensure compliance with the internal and external processes and guidelines governing the project and maintain a consistent, fair and transparent programme structure. The Project Volunteer Coordinator will provide management information on the programme and advise and inform other initiatives affected by volunteering activities.

Regional Coordinator

Location – Scotland (Flexible)

Permanent – Full Time

Closing date – 7th November 2021

About Us 

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering outstanding and memorable experiences for customers.

The Regional Coordinator is an integral role for the Brand Homes as you will be the first point of contact for many of our guests as they start their customer journey. You will be customer focused and passionate about delivering memorable customer experiences.

You will ensure operational excellence by supporting the management team with all administrative tasks within your region, across 3 Brand Homes. (Lagavulin, Caol Ila and Oban)

The role holder will be responsible for running the Regional Brand Homes mailbox, communicating with a number of internal and external partners. This will require key organisational and communication skills to deliver a great service for all. The role will also require administrative support for our sites and working with the Regional Brand Home Manager to ensure our sites are working at an outstanding standard.

You will also be required to handle the entry of all bookings to systems including travel trade, B2B, media trip and internal business guests.

About You

This is the perfect position for someone with strong administrative experience in an environment where world class service is a minimum expectation. You’ll be an inspirational communicator and empower others to work collaboratively with a positive and enthusiastic approach.

You will have a consistent record of working at pace, balancing multiple priorities and you are results driven with an attention to detail. Along with this you will be able to harness your knowledge and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Compliance, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically.

Full training will be provided for you, we just look for individuals who are either hardworking or have a desire to become true brand ambassadors for our whisky portfolio.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. 

CHARACTER IS EVERYTHING

 

Regional Coordinator

Location – Scotland (Flexible)

Permanent – Full Time

Closing date – 7th November 2021

About Us 

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering outstanding and memorable experiences for customers.

The Regional Coordinator is an integral role for the Brand Homes as you will be the first point of contact for many of our guests as they start their customer journey. You will be customer focused and passionate about delivering memorable customer experiences.

You will ensure operational excellence by supporting the management team with all administrative tasks within your region, across the 3 Brand Homes. (Cardhu, Cragganmore and Royal Lochnagar)

The role holder will be responsible for running the Regional Brand Homes mailbox, communicating with a number of internal and external partners. This will require key organisational and communication skills to deliver a great service for all. The role will also require administrative support for our sites and working with the Regional Brand Home Manager to ensure our sites are working at an outstanding standard.

You will also be required to handle the entry of all bookings to systems including travel trade, B2B, media trip and internal business guests.

About You

This is the perfect position for someone with strong administrative experience in an environment where world class service is a minimum expectation. You’ll be an inspirational communicator and empower others to work collaboratively with a positive and enthusiastic approach.

You will have a consistent record of working at pace, balancing multiple priorities and you are results driven with an attention to detail. Along with this you will be able to harness your knowledge and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Compliance, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically.

Full training will be provided for you, we just look for individuals who are either hardworking or have a desire to become true brand ambassadors for our whisky portfolio.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. 

CHARACTER IS EVERYTHING 

Regional Coordinator

Location – Flexible

Permanent – Full Time

Closing date – 7th November 2021

About Us 

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering outstanding and memorable experiences for customers.

The Regional Coordinator is an integral role for the Brand Homes as you will be the first point of contact for many of our guests as they start their customer journey. You will be customer focused and passionate about delivering memorable customer experiences.

You will ensure operational excellence by supporting the management team with all administrative tasks within your region, across 3 Brand Homes. (Blair Athol, Dalwhinnie and Glenkinchie)

The role holder will be responsible for running the Regional Brand Homes mailbox, communicating with a number of internal and external partners. This will require key organisational and communication skills to deliver a great service for all. The role will also require administrative support for our sites and working with the Regional Brand Home Manager to ensure our sites are working at an outstanding standard.

You will also be required to handle the entry of all bookings to systems including travel trade, B2B, media trip and internal business guests.

About You

This is the perfect position for someone with strong administrative experience in an environment where world class service is a minimum expectation. You’ll be an inspirational communicator and empower others to work collaboratively with a positive and enthusiastic approach.

You will have a consistent record of working at pace, balancing multiple priorities and you are results driven with an attention to detail. Along with this you will be able to harness your knowledge and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Compliance, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically.

Full training will be provided for you, we just look for individuals who are either hardworking or have a desire to become true brand ambassadors for our whisky portfolio.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. 

CHARACTER IS EVERYTHING 

As part of a small team of IT staff your role will be to support the users of ICT across all sites of National Museums Scotland, and to support and develop the ICT systems and network infrastructure.

You must be educated to at least HND level, or equivalent, in a computer related discipline or have relevant industry qualifications such as MCSE, CCNA. It is essential that you have experience of working in an ICT support role within a team environment providing excellent customer service to users, and liaising with external contractors and service providers.

It is expected that you will have participated in infrastructure projects, both in terms of operating systems and networking. Experience of Cisco switch configuration and producing technical documentation is essential. It is important that you have experience of a Microsoft Windows Server environment, including migrating to newer versions, and in managing virtualisation environments using Hyper-V. You must have some knowledge of O365 administration, IP telephony, firewalls, antivirus and backup products. Experience of Microsoft Azure cloud platforms and SCCM would be advantageous.

You will provide weekend and public holiday on call support on a 1:5 rota basis and the ability to travel to the other National Museums Scotland sites outside of Edinburgh is essential.

JOB PURPOSE
This job delivers operational administrative support to the business, focused on routine/cyclical volunteer and employee transactions within the context of policy and procedure frameworks and business drivers. It has a pivotal role ensuring data about our people is appropriately recorded and managed both within and out with the People & Payroll System (Core HR), to drive accurate people lifecycle actions (pay, pensions, absence etc), handle ad hoc activity, and enable management information. It also supports the People Department more widely through general and financial administration.

Note: this is a fixed-term/temporary role to bring capacity to the People team as other team-members handle a set of critical People & Payroll System developments. It is unlikely that this role will be extended once these system developments are in place and functional.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Deliver routine/cyclical volunteer and employee transactional administration including:
o Change transactions;
o Starters/Leavers/Onboarding processes;
o Financial administration, including supporting with pay queries and payroll changes;
o Training administration.
o Drafting employment contracts and processing employment correspondence;
o Creating regular reports;
o Recruitment process management, along with quality assurance, including pre-employment checking;
o Long service awards and other recognition initiatives;
o Supporting pay award and pay progression processing;
o Reward and recognition initiatives;
• Deliver transactional administration relating to key external suppliers for the delivery of:
o Benefits-related products: pension scheme, income protection and death-in-service insurance, workforce discounts;
o Recruitment agencies;
o Training suppliers for statutory/compliance courses only;
o Ad hoc one-off projects, activities, advice etcAs an active user of the Trust’s People & Payroll system ensure that its data is accurate and reliable, and it seamlessly drives and reflects people transactions and management information (MI).
• As required:
o Support general administration of the function, e.g. diary management, meeting arrangements, note-taking, document and file management;
o support devolved projects/activities;
o participate in internal and external meetings
o work collegiately with (particularly) the Enquiries & Advice function to support any peaks and troughs in their workload.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential:
• Demonstrable knowledge of the basic context of either volunteer management, legislation, and best practice, or employment legislation, operations, and best practice
• Demonstrable sound administrative experience within a People function (that supports a multi- site operation), including:
o Routine life-cycle activities (from recruitment to leavers processes);
o Financial administration;
o Liaising with external suppliers/contractors;
o General administration.
• Highly proficient user of IT in general: word-processing, spreadsheets, presentations.
• Confidence and ‘presence’ to be a highly-visible and highly-effective team member within the Department, across the Trust.
• Demonstrable empathy for the aims and objectives of the National Trust for Scotland.

Desirable
• Recognised qualification(s) in HR administration (or related subjects).
• Specific experience using People & Payroll systems.
• Experience working in a people role in the charity/not-for-profit sector.

The Job Purpose, Key Responsibilities, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

JOB PURPOSE

You will be responsible for providing administration support to the Office Manager and wider team based at Balnain House, Inverness and across the Highland & Islands region. You will ensure all general administration is undertaken diligently, efficiently and carried out within the Trust’s procedures and policies.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Ensure all general administrative tasks are undertaken efficiently, effectively, and timeously, including (but not limited to):
• Property correspondence (mail, email, and telephone).
• Filing and record-keeping.
• Reception (operating switchboard, entry buzzer system).
• Logging all visitors, escort to meetings.
• Meeting’s support (bookings, support documentation).
• Data entry of deliveries – weekly, monthly, and ad hoc.
• Diary Management.
• Recording and producing statistical reports
• Purchase ordering – as required.
• Balnain Office Staff -provide support as required.
• Balnain Buildings, monitor mailbox, respond to emails, book, and liaise with contractors

You must be flexible to meet the needs of the property.

Department specific – visitor services

• Embody the Trust’s values.
• Provide excellent customer service and care to all staff, visitors, and volunteers.

QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
• Qualification in business administration – HND or Diploma – or relevant experience.

Experience
Essential
 Ability and competence to intermediate level in MS packages – Word, Excel, Outlook and Powerpoint.
 Possess excellent communication skills (written and oral).
 Must be diligent and accurate with excellent eye for detail.
 Excellent customer care skills
 Well-developed time management and organisation skills – ability to prioritise workload.

Desirable
 Previous experience providing administrative support to several different departments highly desirable.

DIMENSIONS AND SCOPE OF JOB

Scale
• Balnain House was built in the 1720s and re-styled in the 1790s as a Georgian town house. It was lived in until the 1960s when it quickly fell into disrepair. Saved by the Balnain Trust, it became The Home of Highland Music in the 1990s. It is now the Highlands and Islands regional office for the National Trust for Scotland and its tenants.
• 20 staff and tenants are based at Balnain House, with other NTS staff and visitors using hot desks and meeting rooms as and when required.
• Balnain House office hours are 9am – 5pm, Monday to Friday year-round although some flexibility required by the post holder as on occasion travel will be required.

People Management

• Not a line manager.
• The post-holder will work frequently with the wider property staff and volunteers and successful regional team.

Finance Management

 No budget responsibility.
• Access to PC and relevant IT systems, i.e. standard NTS management systems including Intranet, T:Drive, Microsoft Dynamics, EPOS.

The Key Responsibilities, Scope of Job, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

Front of House Team Member

FT Permanent positions available. Be part of the great new developments at Cairngorm Mountain and a very friendly team

The role will primarily be to ensure the catering is operating to the highest standards, to ensure the provision of hospitality, and Food & Beveridge services to Cairngorm Mountain customers. This role will be varied, also working in the Retail and Ticketing areas

Experience in working within a busy Café
Training opportunities SQA/SVQ – Modern Apprentice route through external training provider
Being attentive to the needs of the customer
Taking orders and serving food and drinks
Cleaning and resetting tables
Observing a high standard of cleanliness front and back of house
Processing Card and Cash payments.

Opportunity to learn to ski and just have fun on our ski slopes in the winter season