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Part Time

Come and join our team in the Enchanted Land! Peter Pan Moat Brae Trust is looking for an enthusiastic and inspiring Assistant Chef with a passion for menu development, to help write the next chapter in Moat Brae’s exciting story.

The Assistant Chef is responsible to aid the Chef in the full time operation of the kitchen to assist in providing a high-class visitor service and to ensure that operational KPIs and targets are met.

Delivering a high-quality standard of menu design, food preparation, ordering and production for a 40-cover café, catering for commercial events and other service offers such as meetings, conferences, and book launches, etc.

The post-holder will be responsible to assist with menu development, in liaison with the Chef and Visitor Attraction Manager, Front of House Managers, marketing, event planning and suppliers, as appropriate. The role is integral to the commercial and operational success of Moat Brae and the Chef is required to follow all operational and safety procedures to support this delivery.

National Museums Scotland is one of the leading museum groups in Europe. With one of the largest and most diverse collections in the world, we are responsible for the acquisition, preservation and display of a substantial part of Scotland’s cultural, historic and national heritage.

Millions of local and international visitors enjoy our four museums each year, and we also introduce our collections to a much wider audience than can physically visit our museums through, touring exhibitions, loans, community engagement, digital programmes and research.

Over the last decade, we have invested over £120 million in our sites and have more than doubled our visitor numbers, with over 3 million people now visiting our four museums. Alongside this, we have continued to transform how we communicate and engage with our audiences. 2019 has seen the completion of our Masterplan for the National Museum of Scotland with the opening of three new galleries dedicated to Ancient Egypt, East Asia and the Art of Ceramics.

We currently have vacancy based at the National Museum of Scotland. Your role will be working front of house, meeting and greeting visitors and helping them to have a great visitor experience.

Previous experience of delivering high quality service to others is desirable, but more important to us is your confident, friendly and visitor focused disposition.

This role will be working on a part time basis of 17.5 hours per week. The post holder will work 5 days over 7 on a rotational basis. A sample rota can be found in the Recruitment Pack.

There may be additional roles available with more hours, all on days over 7 rotational basis, please state on your application if you would be interested in additional hours or not.

We are seeking enthusiastic, reliable individuals who are committed to a delivering world-class experience to our visitors. This role is mainly located in the Castle Cafe however it will also involve working in the Castle Gift Shop as well as at occasional events.

The right person must have experience in the hospitality industry and have a positive, can-do attitude.

Full and part time hours available

Please apply with covering letter and CV to manager@theblackwatch.co.uk

Job description

Our café has one of the best views in the town! Because of this, we welcome hundreds
of people a week to our café and you’ll have a vitally important role to play. You’ll help
the catering team to deliver high quality service and you’ll work hard to ensure that our
visitors have a fantastic experience.

As well as being available to work beyond the summer season into the winter and spring months, you’ll provide a warm welcome and must have a helpful attitude. You’ll quickly develop an understanding of all our products and ingredients and be able to promote the café’s special offers. Alongside other team members, staff keep the café clean and up to our five-star standard, as well as serving customers quickly, efficiently and promoting our Charity while doing so.

We need people who are available to work weekdays and weekends, full and part-time positions available

Principal duties

• To serve food efficiently from our kitchen, always ensuring friendly customer interaction.
• Be knowledgeable about the products and special offers available.
• Follow the opening and closing procedures.
• Ensure all counters and displays are always clean and fully stocked.
• Ensure all equipment is fully operational.
• Ensure Seabird Café facilities are clean and of a high quality at all times including tables, chairs, highchairs and condiments.
• To keep the dishwashing area working smoothly.
• To assist in the acceptance of stock deliveries and storage.
• To process all till transactions accurately.
• To assist with cashing-up procedures to ensure daily takings are handled
securely.
• Observe all Health & Safety/ Environmental policies and procedures.
• To take an interest in and promote the work of our Charity, including our
Discovery Experience, Gift Shop, Events, and membership to customers.
• Carry out any other relevant duty as directed by the line manager that is within
the competence of the post holder.

Skills and experience

• A customer-focused attitude.
• Ability to achieve excellent results under pressure.
• Consistent delivery of a high-quality visitor experience.
• The ability to work on your own initiative and as part of a team.
• Proficient verbal and written communication skills.
• Basic maths skills.
• Attention to detail.
• Ability to prioritise your work.

Desirable skills

• An interest in Scotland’s marine and coastal environment
• An awareness of and alignment with environmental sustainability principles and practice.

Please see role profile attached below.