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Part Time

Glasgow Science Centre is a Scottish Charity and a unique 5-star visitor attraction with a vision for a Scotland where all people feel empowered through learning and engagement with science to make positive differences in their lives, communities and society.

Our mission is to inspire people of all ages to explore and understand the world around them, and to discover and enjoy science. We have been delivering interactive science experiences to schools, families, and community audiences for over 20 years, in-house, online and through outreach and we are dedicated to raising awareness of the importance of science to our nation’s wellbeing, economy, and society.

ABOUT THE ROLE

Glasgow Science Centre are recruiting for a Car Park Attendant to deliver a 5-star customer service and work alongside Retail/GSC security teams to assist customers in the GSC car park in the evening.

We are looking for someone with experience in dealing with the public and have excellent customer service skills and the ability to work effectively both as part of a team and unsupervised.

We are looking for someone who is able to work 16 hours per week, flexible days / hours (including Weekends / Bank holidays / Evenings) with a flexible approach to meeting overall deadlines and needs of GSC, both within and out-with your own department.

If this sounds like you, and you are passionate about GSC’s mission and values, then we would like to hear from you.

APPLICATION DETAILS

Please find full job description and details of how to apply on the Jobs and Volunteering section of the Glasgow Science Centre website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

The closing date for applications is, Thursday 23rd May 2024 at Noon.

Contract Type: Casual
Salary: £12 – £12.59 per hour (enhanced rates of £16 – £16.79 payable for unsocial hours)
Grade: FC03
Location: Adam Smith Theatre, Kirkcaldy
Job Reference: ON000502

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

The Role
We have an exciting opportunity to join our Theatre Crew team within our venues throughout Fife.

Your days and hours of working will flex to meet the business needs, and this will include weekend and evening work within our venues throughout Fife. You will be part of the team providing all technical and manual services and facilities for all activities within OnFife theatre venues. You will provide technical coverage as appropriate, contribute to the efficient and effective delivery of events and assist other venue staff where required.

The full job description can be found on our current vacancies page on our website.

About You
You will be a valuable part of the efficient and effective delivery of events within OnFife. You will be a team player who is energetic, enthusiastic and have a positive and flexible ‘can do’ attitude.

How to Apply
To apply, please email an up to date CV along with a covering letter and a completed equal opportunities form to HR.FCT@onfife.com.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for this post is 9am on Thursday 16 May 2024.

Thank you for your interest in the post of Relief Monument Manager with Historic Environment Scotland, based at Iona Abbey and Nunnery. This is a part year permanent pensionable appointment, working 28 hours per week in the Summer and 24 hours per week over the Winter.

Our manager role ensures delivery of the highest standards of visitor experience at Iona Abbey and Nunnery working across all areas, including in the shop, admissions area and outside, with delivery of guided tours a core part of the role.

Your role of Relief Monument Manager sits within the Central West district, you will be actively involved in work which supports providing the best experience for our visitors ranging from: greeting our visitors, carrying out cleaning and grounds maintenance duties, selling admission tickets or processing online bookings, selling our range of retail products or outlining the history of the site to our diverse visitor base. You will be part of a team working in the monument, supporting the Monument Manager.

We are looking for someone who enjoys interacting with diverse groups of people, who has a passion for customer service and who would thrive in a fast paced and constantly changing workplace.

For further information about the role, please refer to the job description.

Closing date for applications is noon on Wednesday 29th May 2024.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

To provide a consistently high standard of visitor care when –

• Welcoming visitors to the café and working in an efficient and knowledgeable manner.
• Answering visitors queries about the catering offer.
• Promoting the National Trust for Scotland and the benefits of membership.

To maintain excellent standards of site and personal presentation –

• Ensuring the café is fully stocked and set up daily.
• Wearing correct uniform, name badges, or PPE as required.
• Working in harmony with other departments within the property.

Financial responsibilities –

• To adhere to all financial procedures to include till operations and cash reconciliation duties.
• Help achieve sales targets and membership recruitment targets.
• Upsell products within the café.
• Actively feedback visitor comments to line managers to improve offer, service and operation

Health and safety –

• To ensure the site meets with the Health and Safety legislation in liaison with your department manager.
• To ensure that visitors vacate the site at close of business and site is secured at end of the day.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

This role will assist the Engagement team to deliver high quality visitor experience at Culloden Battlefield, and across the Culloden Cluster (including but not limited to):

• Deliver daily high quality informal and formal engagement programming
• Develop strong historical knowledge of site and wider area
• Be responsible and proactive. Ensuring all day-to-day tasks are completed including record keeping and reporting figures, cleaning, and basic administration as required.
• To provide consistently excellent customer service when dealing with high volumes of customers
• Cash reconciliation duties including start and end of day tasks, must have experience handling cash accurately and processing sales
• Be able to take responsibility for your own development and learning.
• Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
• To work across departments when necessary, supporting the wider Culloden cluster
• Adhering to the property’s quality standards including but not limited to the wearing of uniform.
• Ensuring health and welfare of property staff, volunteers, and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).

This role is one for which the duties, responsibilities or accountabilities of the role require you to become a member of the Protection of Vulnerable Groups (PVG) scheme, administered by Disclosure Scotland. This role involves regulated work with children / vulnerable adults.

JOB DESCRIPTION

Post Title: Schools Learning Officer

Location: Stirling Smith Art Gallery and Museum Type of Contract: Fixed term 18 Months

Reports to: Director Salary: £26,000
(pro rata)

Hours: 21
Purpose of Post:

 To develop and deliver exciting, engaging and innovative learning programmes for schools at The Smith Art Gallery and Museum

Key Responsibilities:

 Develop and deliver exciting and innovative learning programmes, activities and resources for early years, Primary and Secondary Schools and teachers

 Develop links with schools, and teacher training institutions and other learning organisations to develop partnership projects

 Manage freelance staff and/or volunteers in the development and delivery of learning programmes and events

 Liaise with other staff members to ensure programmes and events are developed and marketed effectively to target audiences

 Contribute to the development of appropriate online and digital content as part of Digital Media strategies

 To be committed to good health and safety and access practice and ensure familiarity with relevant museum policies, procedures and guidelines.

 Meet and seek to exceed quantitative and qualitative measures for participation, and to monitor and evaluate programmes and events

Expected Outcomes:

 An exciting and engaging schools programme linked to the Curriculum for Excellence

 Production and delivery of the schools’ programme, working closely with exhibitions and collections colleagues

 Increased numbers of schools participating in learning programmes in accordance with Key Performance Indicators and identified targets

 Develop content for digital and web-based programmes and resources.
Facts and Figures:

Budget management: limited to budget allocated for school’s programme.

Staff Managed: Facilitators, volunteers

Other: External freelancers, specialist suppliers

Communication and Contact:

Internal:

 Exhibition, Collections, Front of House colleagues, and Admin colleagues

External:

 Stirling Council staff across a wide range of departments, including Libraries, Learning, Marketing & Economic Development

 Visitors and potential visitors including representatives of target audiences through consultation and evaluation

 Freelancers involved in the delivery of learning programmes

 Representatives of learning organisations including Education Scotland, Scottish Qualifications Authority, teacher training institutions

Other Requirements e.g. Multi-site Working, On Call, etc:

 The post will be based at The Stirling Smith Art Gallery and Museum

 The postholder will be required to travel occasionally to surrounding areas.

BACKGROUND

National Mining Museum Scotland is the national body responsible for the preservation and interpretation of Scotland’s Mining Heritage. Our core purpose is to preserve our internationally important collection and estate through encouraging and supporting a wide ranging audience through access and participation in visitor experiences and developing learning resources.

VISITOR SERVICES AIMS

Visitors are an essential part of the Museum and we aim to exceed their expectations. Visitor Services Assistants (VSA) are key to providing visitors with a 5 star level of customer service – from the moment they enter the museum – setting them up for an amazing experience for the rest of the day. VSA’s are responsible for answering queries, orientating visitors and making sure they have all the information they need to enjoy their visit. VSA’s inform visitors about the amazing work we do and what their tickets/purchases fund.

PURPOSE OF POST

 To provide a high quality customer service to ensure that NMMS visitors of all ages have an enjoyable experience that informs, educates and inspires.

KEY RESPONSIBILITIES

 Greet each customer in a friendly and approachable manner
 Orientate visitors by informing them of facilities on site
 Proactively undertake visitor surveys and input results into the database
 Inform visitors about NMMS programmes and events and sell tickets when appropriate
 Sell tickets to visitors and up-sale appropriately
 Keep accurate records of tour numbers and communicate with guides
 Serve as first point of contact for telephone enquires
 Accept deliveries, goods match shop stock and report any discrepancies to line manager
 Order, unpack, label and store or shelve shop stock
 Monitor and report on shop stock levels
 Maintain the appearance of the shop to a high standard ensuring that stock is displayed in an attractive manner, shelves are dusted, glass cases are clean and shop talkers are displayed
 Commit to good Health and Safety practice and ensure familiarity with NMMS health and safety policies, procedures and guidelines
 Maintaining a safe and clean environment
 Regularly check exhibition areas and report any issues
 Assist in the preparation and delivery of educational tours, learning activities and museum events
 Undertake such duties and responsibilities that may be reasonably required by NMMS

See website for full job description and specifications.

GENERAL INFORMATION

National Mining Museum Scotland is committed to the Scottish Government’s Fair Work First policy. This is the Scottish Government’s flagship policy for driving high quality and fair work, and workforce diversity across the labour market in Scotland.

SALARY

£12.00 per hour, paid in monthly arrears

HOURS
National Mining Museum Scotland is open 7 days a week all year.
1000 – 1700, April to October
1000 – 1600, November to March

Work patterns will reflect operational requirements this includes weekends and holiday working.

Share your passion for Scotland’s past; story by story, step by step.

We’re inviting people who have a passion for history, a flair for presentation, and take pleasure in helping visitors enjoy our beautiful city to get in touch!

Your Skills and Strengths;
• Passion for history, culture and Edinburgh!
• Excellent communication skills
• Friendly, energetic and helpful
• Responsible, reliable and trustworthy
• Thrives working in a team
• Adaptable and resourceful
• Passion for high quality product and visitor experience
• Commitment to be the best you can be
• Sense of humour!

Benefits;
• REAL Living Wage+ for all
• Permanent, secure contracts – no fixed term or ‘zero hour’
• Guaranteed minimum hours
• Flexible working incl jobshare options
• Fair Work Employer
• Mercat holds a Home Office Sponsorship License for Skilled Worker Visa applicants
• Personal development and training plan
• Access to Bike to Work scheme
• Access to ASVA card
• Trained Mental Health First Aiders onsite
• Employee Assistance Programme with 24/7 confidential support for you and your families
• Critical illness cover
• Access to free counselling sessions
• Interest free loans
• Use of company holiday home
• Profit-share bonus

Purpose and Role;
• Give history a damn good telling
• Deliver authentic, high quality walking tours for our visitors, helping to create memorable moments
• Represent Mercat Tours and our city in a positive, professional manner
• Responsible for visitor safety and security
• Work as a positive, supportive member of our great team
• Help drive the growth of Mercat in a positive, sustainable future as part of our dynamic team

We want you to feel comfy, confident and at your best when we meet. Get in touch to help us understand how we can meet your needs and give you a warm welcome.

Apply join@mercattours.com by 5pm, Fri 17th May.

Full job spec and application form > https://www.mercattours.com/why-mercat/vacancies/

The purpose of the job is to serve customers and assist with general sales duties at one of the Museums and Galleries retail operations. This includes dealing with customer sales and enquiries, keeping shops stocked and clean.

There are 3 vacancies, all of which will be working between the Aberdeen City Council Museums and Art Gallery venues, and not solely based at Aberdeen Art Gallery.

Please click on the link below for more details about the vacancies.

To provide a warm welcome to all visitors, along with information about the museum and displays. To ensure a safe, clean and friendly environment for visitors.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

. To provide excellent customer care to all visitors with an enthusiastic and customer focused attitude.

. To provide a range of information, guidance and assistance to all museum visitors

. To be able to work on initiative and pay attention to detail.

. To support both your immediate and wider teams within the museum, including Café North Staff

. To work on a rota basis including regular weekend and bank holiday working.

. To ensure the museum is cared for – buildings, artefacts and facility is kept clean and tidy.

. To ensure that all activities are carried out safely.

. To undertake retail duties relating to the museum shop.

Here at Historic Environment Scotland, we are recruiting for two Stewards in part year permanent positions (one in St Andrews Castle/Cathedral and one in Dunfermline Abbey). The likely start date for this role is 1 July 2024 with an end date of 30 September 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Dunfermline Abbey, St Andrews Castle & Cathedral during the season.

Come and work in the Kingdom of Fife, Scotland’s stunning east coast, where it all begins. A role that will enable you as part of the Visitor & Community team help visitors create memories to last a lifetime at these fantastic properties.

• At Dunfermline Abbey & Palace walk in the footsteps of Saints, Kings & Queens. Tell stories of the Mason’s who created the architecture, can you inspire the next generation to get involved in conservation?

• Get wrapped up warm next to the rugged coastline of St Andrews, what stories can you tell the visitors about the siege mines? Where is the best view in St Andrews? Can you answer all the golf enthusiasts everyday on where Old Tom Morris is?

May to October

Buccleuch is a diverse and innovative business with a passion for sustainable land use in rural Britain. People are at the heart of Buccleuch, in particular, colleagues, tenants, customers and visitors. Our commercial enterprises, including leisure & hospitality, agriculture, forestry, energy, rural estates and commercial property, provide approximately 500 jobs in local communities.

Our small, friendly team who look after the grounds surrounding Bowhill House are looking for an enthusiastic individual to assist with a variety of tasks, including garden maintenance, grass cutting, hedge trimming, redevelopment work and the maintenance of flower beds.

• Do you have experience of cutting grass and gardening?
• Are you comfortable using machinery and vibrating equipment?
• Can you demonstrate a flexible attitude and the ability to work effectively as part
of a team?

Hours of work are expected to be two or three days a week from around mid-May until late October. Due to our location, access to your own transport is essential.

Interested? Please email a copy of your CV and covering letter to our recruitment team at recruitment@buccleuch.com.

The closing date for applications is 14th May.

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