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Full Time

This exciting new role will play a key role in the Edinburgh & East Inventory Team for the PLANTS Project – Plant Listing at National Trust for Scotland, a three-year programme to survey, and update the plant inventories at the 39 major gardens owned and managed by NTS across Scotland. Accurate plant records are essential, to ensure legal compliance, safe management of the collections, and for supporting visitor engagement and research. Working with the newly implemented IrisBG database, this project represents a major investment in our plant collections and will result in up-to-date plant records across the Trust. The completed inventory will help us safeguard the collections and will provide our property and gardens staff with a reliable, accessible source of collections information for interpretation and visitor enjoyment.

The purpose of this role is to deliver plant collection inventories as part of a regional PLANTS project inventory team on site at properties and to update and process existing accession data within the IrisBG database. The post will involve extensive travel within the region and occasional visits to other parts of Scotland for project meetings and the post holder will be expected to undertake extended periods of time away from home to undertake garden audits where daily travel distances are impractical.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Undertake plant inventories at properties during the spring and summer seasons using plant identification and research skills to create accurate lists of plants held within the plant collections.
• Process the data collected during the inventories matching established plants found with existing records, creating new records for unregistered plants, and checking the accession records in the database to ensure all data held is accurate and consistent.
• Undertake research into locally held property files and plant records to bring together background and supplementary data surrounding the plant specimens and process this in accordance with records held in IrisBG.
• Produce content for social media and NTS blog as well as contribute to a program of public and stakeholder communication promoting the project.
• Work with and induct project volunteers and property-based volunteers with a particular focus on facilitating the volunteer led plant photography aspect to the project.
• Work with gardens and property staff to schedule and carry out the inventories and to foster a new culture of record keeping with property teams.
• Engage with the visiting public on location at properties during inventories to promote the project and answer questions whilst working.
• Support gardens staff to follow Trust policies and procedures for the long-term maintenance of the plant inventory information in IrisBG.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential
• A college diploma in horticulture And/OR demonstrable experience in a related field.
• Demonstratable plant identification and taxonomy skills.
• Strong IT skills including experience of MS office software such as Word and Excel.
• Meticulous attention to detail, in particular when handling large and complex datasets.
• Good organisational and time management skills including the ability to prioritise work and to manage conflicting deadlines.
• Excellent interpersonal, team work and communication skills when dealing with a wide range of people and confidence representing the Trust to the visiting public.
• Ability and willingness to work outdoors in inclement weather and on rough terrain.
• A driving license, current for driving within the United Kingdom and willingness to travel across Scotland with regular nights away from home.

Desirable
• Previous experience of computerised plant collection management systems such as IrisBG.
• Experience of large-scale inventory projects.
• An understanding of the legal and ethical issues regarding plant collection management and an interest in heritage horticulture.

DIMENSIONS AND SCOPE OF JOB

Scale
• Edinburgh and East – 13 major properties across the region including Branklyn, Hill of Tarvit, Kellie Castle, Falkland Palace, Culross Palace, the Hermitage, House of the Binns, the Pineapple, Inveresk, Malleny, Newhailes, Harmony and Priorwood and any associated secondary properties as appropriate.
People Management
• No people management responsibilities
Finance Management
• Has no budget responsibility
Tools / equipment / systems
• IrisBG plant records database
• Microsoft 365 and Office packages including Word and Excel
Example key performance indicators and targets
• Carry out plant inventories in at least five properties in the summer months.
• Update 60 accession records per day in the winter months.

This exciting new role will lead the Edinburgh & East Inventory Team for the PLANTS Project – Plant Listing at National Trust for Scotland, a three-year programme to survey, and update the plant inventories at the 39 major gardens managed by NTS across Scotland. Accurate plant records are essential, to ensure legal compliance, safe management of the collections, and for supporting visitor engagement and research. Working with the newly implemented IrisBG database, this project represents a major investment in our plant collections and will result in up-to-date plant records across the Trust. The completed inventory will help us safeguard the collections and will provide our property and gardens staff with a reliable, accessible source of collections information for interpretation and visitor enjoyment.

The purpose of this role is to lead a regional inventory team to deliver region-wide plant collection inventories and to create up to date database entries within the IrisBG database to an agreed schedule. The post will involve extensive travel within the region and occasional visits to other parts of Scotland for project meetings and the post holder will be expected to undertake extended periods of time away from home to undertake garden audits where daily travel distances are impractical.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Lead on the implementation of the project plan for the regional inventory team, liaising with properties to schedule visits, directing the inventory work and problem solving on the ground, communicating targets and progress to the team, and reporting on progress and operational issues to the PLANTS Project Manager. The post holder will have authority to make day-to-day decisions with the support of the Project Manager to ensure the overall success of the project.
• Be an active part of the delivery team carrying out the plant collection inventories on the ground at properties during the spring and summer seasons using plant identification and research skills to create accurate lists of plants held within the plant collections.
• Lead the processing of the data collected during the inventories. This includes: matching established plants with existing records, creating new records for unregistered plants, and checking the accession records in the database to ensure all data held is accurate and consistent.
• Direct the inventory team’s research into files and plant records to ensure all relevant information is recorded in IrisBG.
• Produce content for social media and NTS blog, as well as contribute to a program of public and stakeholder communication promoting the project.
• Manage the regional team of two inventory officers.
• Develop and maintain effective relationships with the wider NTS gardens team and property staff to facilitate the smooth running of the project and to foster a new culture of record keeping with property teams.
• Actively promote the project and be an enthusiastic advocate for plant recording work by engaging with visitors during inventory work in the gardens.
• Provide training on IrisBG operation and plant record keeping procedures and Trust policies for gardens staff on completion of the database update and hand over the completed dataset to gardens staff.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential
• A qualification in horticulture/taxonomy And/Or demonstrable extensive experience in a related field.
• Demonstratable plant identification and taxonomy skills.
• Experience in people management with excellent interpersonal and communication skills, both written and oral when dealing with a wide range of people.
• Strong IT skills including experience of MS office software such as Word and Excel.
• Meticulous attention to detail, in particular when handling large and complex datasets.
• Good organisational and time management skills including the ability to prioritize work and to manage conflicting deadlines.
• Ability and willingness to work outdoors in inclement weather and on rough terrain.
• A driving license, current for driving within the United Kingdom and willingness to travel across Scotland with regular nights away from home.

Desirable
• Previous experience of computerised plant collection management systems such as IrisBG.
• Experience of large-scale inventory projects.
• Experience of project management.
• An understanding of the legal and ethical issues regarding plant collection management and an interest in heritage horticulture.

Join our team as a Tour Guide Team Leader

The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests are taken to the heart of the city’s deepest secret: a hidden network of four underground streets containing the remains of original town houses and rooms which date back as far as the 17th century.

You will be assisting in leading the Tour Guiding team in order to ensure that the highest quality of tours and engagement are delivered at the attraction.

This may involve anything from recruiting, retaining and developing the tour guiding team, managing daily schedules in line with business demand, ensuring tours run smoothly by planning tour schedules and guide allocations and performing duty management shifts.

Our attraction’s success revolves around our guests and you’ll spend every day finding ways to do things better, for them.

You will work on a rota which includes mornings, evenings and weekends and you must have a guest focused approach. We’re looking for an individual who has a flair for guest service, has strong communication skills, and has a friendly attitude towards colleagues and guests.

If you want to collaborate with a brilliant team and support a unique brand then this is the job you’re looking for!

In return, we will invest in your career. We offer:

Support from a Wellness Group – with monthly events
Access to ASVA Cards
Team History Club
Healthcare Cash plan scheme and much more…
Contract: 40 hour contract

During the summer peak months you will need late night availability as you will undertake evening duty management shifts (finishing time 11:30pm)

Salary: £24,000 per annum

This is an exciting opportunity to join an established 5* rated visitor attraction.

We are looking for a Marketing professional to join the team for a 6-month fixed term to support our Marketing Manager in delivering the annual marketing strategy ensuring activity is delivered on-time and to budget.

This may involve anything from responding to social media messages to coming up with new ideas for producing creative and engaging social content, including videos and blog posts, updating web content or gathering insights and data to help analyse the effectiveness of a recent campaign.

Your creative edge, love of copywriting and a keen eye for detail will help ensure our websites, social channels and brand values are maintained and communicated. Your passion for learning and developing new skills will see you developing in areas you want to grow and develop in as a marketeer.

If you want to collaborate with a brilliant team and support a unique brand then this is the job you’re looking for! You can find out more about this fabulous job in our job description available on the The Real Mary King’s Close website.

A Bit About You

You’ll be a driven self-starter that’s eager to learn and get involved. You’re likely to be a couple of years into your marketing journey with some experience to bring to the table. You’ll have a sharp eye for detail and experience in copywriting. You will also have experience working across social media platforms such as Facebook, Instagram, TikTok and LinkedIn.

Are you looking for the next move in your marketing career? Are you creative and buzzing with ideas for content, that will engage, expand the reach and ultimately drive conversion and ticket sales for our attraction? If so then please apply.

What’s on offer?

There’s lots! Including: – generous holiday allowance, free health cash plan, day off for your birthday, shopping and cinema discounts, pension scheme, attraction discounts and much more…

Contract: 6-month fixed term, 40 hours per week.

Salary: £24,000 per annum

Please see website for full details: https://www.scotchwhiskyexperience.co.uk/about/careers/

Core Purpose

To support the Visitor Centre Manager and team by overseeing the day to day running of the café area.

Your normal working week will be Monday to Friday in a full-time capacity. You will be required to work Monday to Saturday in the summer when the Visitor Centre will be open 6 days a week. There will be an occasional requirement to start earlier or finish later in the day dependent on business needs.

Internal and External Contacts

Internal – All staff based onsite, temp workers and managers/team leaders.

External – Visitors, suppliers, contractors

Work Content (Responsibilities)

Cooking and baking for daily café menu

Order stock and sundry items required for day to day running of café, managing suppliers to ensure best value and quality

Manage efficient stock levels to minimise wastage

Ensure kitchen area is kept to all hygiene and environmental health standards

Consistently review menu to attract new visitors to the café and ensure repeat trade

Dealing with visitors and cash handling

Liaise with Visitor Centre Manager with any opportunities and have an input to any business development plans regarding the café

Undergo any training in line with Government Food Hygiene Certificates and keep up to date with changes in Food Hygiene Legislation and manage any environmental health visits and notices

Manage Café Assistant and rota accordingly

Experience (Assessment method: CV, References)

Essential

Good level of spoken English

Desirable

Previous kitchen / coffee shop experience. Although not necessary, experience within the catering trade preferred with current food hygiene certificates.

Education (Assessment method: CV, Certificate)

Essential

Food Hygiene Certificate (mandatory, will be provided if required)

Licensing Training (mandatory, will be provided if required)

Profile

Essential

Good team worker

Very professional approach at all times

Excellent communication skills as this is a front-facing role, dealing with people onsite as well as externally

Ability to work under pressure and multi-task

Well organised approach

Good timekeeping skills

Job Type: Full-time

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
Free parking
Life insurance
On-site parking
Sick pay

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a vast range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious charity, we are built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

The Role

Level 2 Food Safety and Hygiene Certificate holders…we want you!

We have a rare opportunity for an experienced Cook to join our Catering Team here at OnFife. You will be responsible for ordering, controlling and preparing food items for our Café offering at Rothes Halls which will include using seasonal and fresh ingredients from our suppliers.

We provide an efficient service in our busy café environment, you will maintain this level of service while following company values, policies and procedures.

You’ll implement and maintain statutory and company standards of hygiene, food safety and health and safety.

About You

We are looking for a creative and innovative individual who is a real ‘foodie’. You will be passionate and enthusiastic for providing fresh food and great service.

We want you to have a passion for driving sales through seeking feedback from customers and implementing new initiatives following ‘high street’ food trends.

We are looking for someone with previous experience working in a kitchen environment who is naturally outgoing and has an energy to train and inspire others.

How to Apply

If you are looking for a new challenge in your career, you can apply for the role by completing an application form, along with a completed Equal Opportunities Form (which you can download from our current vacancies page on our website) and returning these to the HR team. We are not accepting CV’s for this post.

The closing date for applications is noon on Friday 27 January 2023.

Interviews will take place on Monday 6 & Tuesday 7 February. 

We are an equal opportunities employer. 

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant. 

Scottish Canals has a fantastic opportunity for a friendly and confident individual to join our Caledonian Canal team based at Muirtown Basin, Inverness. You will contribute to our team delivery of excellent customer service for a busy canal. It is a varied role with never two days the same, with frontline customer facing plus administrative responsibilities.

Key Responsibilities of the role:​​​​​​​

Provide effective frontline customer service, dealing with the varied enquires / requests in a busy marina office   
Lead on the organisation, development and delivery of the long-term licencing and mooring programme, as well as the Winter mooring programme
In collaboration with the team, deliver and support the allocation of the short-term licencing and moorings programme
Efficient, accurate & timely delivery of back-of-house processes, such as shore power invoicing, boat safety scheme compliance and Great Glen Canoe Trail registrations
Issuing all long-term permit disks for Scottish Canals’ boaters on all our canals

As well as taking lead responsibility for the effective and efficient administration of our long-term licences and moorings you’ll be part of the small front of house team in Inverness with duties such as in person reception cover, responding to customer calls, emails and social media as well as marina services like allocating visitor berths and selling diesel.

We’ll give you all the training you’ll need to learn our systems and processes but we’re looking for someone with previous frontline customer care experience, excellent verbal and written communication skills and is confident to use their initiative to problem solve, as well as build strong working relationships with customers and colleagues alike. You’ll be able to demonstrate previous experience of working with administrative processes and systems where accuracy, timeliness, diplomacy, and confidentiality were key. The commercial acumen to maximise income, minimise waste and spot opportunities is essential.

The successful candidate will be friendly, a self-starter, organised and accurate, able to work alone or as part of a small team.

You should be educated to HNC or equivalent level in Business Administration or hold comparable experience in a similar role. A driving licence is preferred (must be in place within 6-month probationary period) and knowledge of the canal network or boating industry would be an advantage. Proficiency in the use of personal computers and business applications is essential.

This role is offered on a permanent basis, 37 hours per week, Monday – Friday, however we would consider applications seeking to work as job share. It attracts a salary of between £20,279.70 and £22,722 depending on experience and is based in our Inverness Office at Seaport Marina.

Scottish Canals also offers a generous annual leave entitlement of 34 days rising to 39 after 5 years (inc. public holidays), along with enhanced company sick pay, discounted shopping vouchers, and a contributory pension scheme with up to a 10% employer contribution.

Closing Date: Midday Friday 27th January 2023

Interviews held in Inverness: Week Commencing Monday 13th February 2023

Please supply a CV and covering letter with your application telling us how your specific experience and skills match those in the advertised role and why this opportunity appeals to you.

Hours: Full or Part Time Roles Available. Flexible hours available to fit in with school drop-offs/pick-ups if required.
Duration: Permanent or Temporary Roles Available
Pay: £11.50 per hour

Want to join a friendly, flexible team?

Why work for us:

– 10% employer pension contribution (no employee contribution).
– Flexible hours.
– Competitive rate of pay.
– Life Assurance.
– Complimentary tickets.
– Staff discount in the Britannia Gift Shop, Royal Deck Tea Room and The Lighthouse Restaurant & Bar aboard Fingal.
– Free car parking.

Key responsibilities will include:

– Ensuring that the Britannia tour route and visitor centre are cleaned to a high standard and maintained throughout your shift.
– Safe use and storage of all equipment and chemicals required to maintain the cleanliness of the tour route and visitor centre.
– Assisting with any other duties, as required by the Housekeeping Team Leaders and Visitor Experience Managers.
– The ideal candidate will be committed to delivering high standards in Housekeeping, have a friendly, can-do attitude and a desire to help and assist staff and visitors alike.
– No professional cleaning experience required as full training will be provided.

How to Apply:

Please send your CV, or an email, and tell us a bit about yourself and why you are interested in joining us to: recruitment@tryb.co.uk or postal applications to:

Sarah Thomson
Visitor Experience Manager
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates.  If you have been selected for interview you will be contacted directly.

JOB PURPOSE: Assist in all aspects of the daily running of HFM.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:
1. Assist AOM to co-ordinate recruitment, induction and training of seasonal staff and volunteers
2. Assist AOM to manage seasonal staff and act as their first point of contact
3. Manage staff and volunteer uniforms, costumes and equipment
4. Process attendant staff timesheets and compile monthly payroll
5. Compile attendant staff and volunteer rotas and organise and provide emergency cover
6. Co-ordinate quality assurance for accreditation and external bodies e.g. VisitScotland, Green Tourism
7. Assist AOM with administration tasks including visitor surveys, funding applications and local no cost marketing and promotions initiatives
8. Take responsibility for implementation of Health and Safety policies including risk assessments
9. Organise activities and special events
10. Order and maintain janitorial and reception supplies
11. Assist with Am Fasgadh meetings, events and catering (and other on-site catering)
12. Provide assistance and guidance to visitors, staff and volunteers

As a charity, the philanthropic income generated by our Development team is vital to our activities. We are hugely proud of the impact we have on people’s lives through sharing the stories of the remarkable objects we care for in Scotland’s National Collection.

We are seeking an experienced Development Manager to join our highly successful team to build on recent success and increase income from philanthropists, lotteries, grant-giving trusts and foundations, and corporate partnerships. The Development Manager will secure income for an interesting and diverse portfolio of capital and revenue projects, such as acquisitions, research and conservation, learning and engagement programmes, exhibitions, galleries and transformative capital campaigns across all our museums.

You will be able to demonstrate a proven track record in a relevant role within a fundraising environment and of preparing successful cases for support including 5, 6 and 7 figure bids. Extensive knowledge of fundraising theory and practice will be essential to meet challenging targets. You must have excellent interpersonal and communication skills, both written and verbal, and be able to negotiate successfully. You will have demonstrable experience of project managing fundraising activities and successful events and of managing your own prospects and budgets. Knowledge of Tessitura or a similar relational database is important, as is the ability to achieve results by working with other people.

Site Coordinator

Talisker Visitor Centre

Permanent, full-time

Discounted shared accommodation – double room (subject to space availability)

About Us

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.

Feel inspired? Then this may be the opportunity for you.

About the Role

The Talisker Site Coordinator is an integral role within the Brand Home as you will be the first point of contact for many of our guests as they start their customer journey. You will be customer focused and passionate about delivering memorable customer experiences.

You will ensure operational excellence by supporting the management team with all administrative tasks at Talisker, focusing on the following:

Retail admin and processing stock
Managing the entry of all bookings to systems including travel trade, B2B, media trip and internal business guests
Manage the site calendar and support with event admin.
Manage general phone calls and the distillery inbox
Manger orders
Support AM’s and RBHM with administrative tasks
In return, we offer a great reward & benefits package which includes a competitive salary, company shares, product allowance, pension programme, retail discounts, annual bonus and so much more! We’ll also provide you with excellent training and career development opportunities, setting you up for a fantastic career at Diageo. We would also be able to offer discounted shared accommodation at Talisker (limited spaces available).

About You

Qualifications and Experience required

2+ years’ experience in an administrative position
Possess a friendly, helpful, confident, and engaging personality with the ability to make emotional and human connections
Excellent communicator, both verbal and written, with the ability to influence at all levels of the organization
Proficient in Microsoft applications
Be familiar with customer service standards
Be guided by a customer-first mindset; ability to understand and interpret consumer insights
Must be analytical, and possess good knowledge of budgeting processes and KPI management
Desire to learn more about the whisky story, brand, and its characteristics
Results driven, with a desire to work in a fast-paced environment
Must have ability to prioritize and plan work activities in a timely and efficient manner
Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.