Full Time

Facilities Manager

Who are we?

We are Scotland’s design museum. Designed for everyone, firing imaginations and sparking curiosity in design across Scotland and around the world. At V&A Dundee we are on a mission to inspire and empower through design.

Design shapes our world, it’s part of everyday life and it’s everywhere. We are a museum with energy and have a vision of the future where everyone is inspired through design and recognises its far-reaching impact in our lives.

We are a welcoming place for people of Dundee to explore design and to use as an everyday part of their city, as well as inviting visitors from around the world. We are part of the V&A family of museums that celebrate creativity in all its forms from across centuries, for everyone.

Role Profile

We are looking for an dedicated Facilities Manager to oversee the safe operation and management of all the buildings, grounds and maintenance contractors at the V&A Dundee. The Operations team facilitates a world-class experience for all our visitors, in a safe, secure, and accessible environment, supporting V&A Dundee’s mission to inspire people through design.

We are looking for someone who loves buildings, how they function, who can think creatively to find solutions. The post holder must be a team player, with excellent communication skills. There will be a significant amount of collaboration with our landlord, Dundee City Council and our service partners.

The ideal candidate will be well-versed in facilities management processes and exhibit high multi-tasking and organisational abilities. They will have a range of practical skills and may come from a trade background. They must have a good knowledge of health and safety legislation and practices, with excellent attention to detail and the ability to prioritise tasks.

Duties and Responsibilities:
Maintenance of the building

-Manage the Building Management System, checking for faults, ensuring that environmental conditions are kept within required standards, reporting issues, and looking for ways to maximise performance / reduce running costs

-Being the point of liaison of the catering team, ensuring that the equipment in the kitchen is well maintained to avoid any disruption to the service

-Being the point of liaison of the cleaning team supervising daily operations, checking invoices and expenses

-Identify and undertake general maintenance falling under V&A Dundee responsibility

-Liaison with Dundee City Council, owner of the building

-Be the key liaison with Dundee City Council Property Officer

-Manage all reactive maintenance including reporting the issue, liaising, and tracking its progress until completion, then collating reports, and identifying who will be responsible for the repair (e.g. DCC, V&A or contractor)

-Ensure that all statutory building compliance is tracked, and monthly reports issued a week before the Building Committee summarising the statutory compliance status

-Ensure that all contractors for planned or reactive maintenance, have been booked into the site diary, providing site inductions, escort contractors, recording any contractor feedback, tracking their visits, and reporting back to DCC staff on the outcomes of the visit

People Management and Departmental Duties

-Line manage the Facilities Assistant, conducting annual appraisals, sickness, training and performance management reviews

-Perform general administrative duties as required including: sending/answering emails, phone calls, creation of documents etc.

-Carry out any other reasonable duties as requested by the Senior Operations Management team, and other designated senior staff. In particular, the post holder will bring support to the Head of Building Operations

-Support the effective management of budgets by monitoring and processing expenditure

Grounds and external areas

-Liaise with the DCC Ground Maintenance Team regarding the upkeep of the grounds around the V&A

-Ensure high standards of presentation at the V&A Design Garden located in Slessor Gardens

-Ensure that all external areas are kept clean, tidy and safe

-Ensure that main pathways and entrances are cleared and safe in inclement weather conditions

Operational Delivery

-Ensure that specialist areas are cleaned on an ad hoc and scheduled timescale, (such as water features and high-level dusting)

-Attend the weekly diary meeting and provide updates on all areas of the building that contractors and facilities staff will need to have access to

-Manage the operations stores, stock levels and identify new stock requirements, order stock and consumables so as to ensure minimal disruption to building operations

H&S

-Ensure that the Facilities team and all contractors attending site adhere to all statutory Health and Safety regulations

-Ensure all V&A Dundee H&S Policies and Procedures are followed by the Facilities team and contractors, and updating the documents relating to that department

-Prepare risk assessments and method statements for hazards within the scope of the Facilities Department’s work

-Review all contractor RAMS and supervise them proportionately, ensuring RAMS compliance

-Deliver the induction process for all contractors on-site

This is not intended as a fully descriptive or definitive list and jobholders will be expected to carry out other duties assigned where appropriate to the position.

Deanston Visitor Centre Team Leader

Purpose of Role

To support the Visitor Centre Manager in motivating and leading the Visitor Centre (VC) team to deliver a first class Deanston Distillery Experience for all our customers and visitors.

Key Performance Areas and Responsibilities

– Includes but is not limited to:

• Engage visitors in a distillery experience providing accurate and informative information via engaging and entertaining tours, tastings and other innovative experiences

• Demonstrate a pride and passion for Deanston Distillery, Scotch whisky and other CVH Spirits brands.

• Support the realisation of the vision for the Deanston Distillery Visitor Centre (DVC) through the Scotch Whisky & future Gin Experiences from our sister distillery, Tobermory, and the DVC Retail Store.

• Day to day management of the Visitor Centre, organising tours and tasks and allocating them to your team

• Provide daily support and supervision of the Tour Guides, including scheduling, monitoring and recording of working hours, creating rotas in line with operational and team needs, etc.

• Delivery against annual operational budgets

• Act as a Key Holder and be responsible for the opening and closing of the Visitor Centre

• Deputise for the Visitor Centre Manager as required

• Manage both the safe and till for banking purposes

• Be responsible for DVC stock levels and carry out stock taking and store work

• Day to day system administration of EPOS, managing email and telephone enquiries and DigiTickets.

• Work within the standards of CVH Spirits and Deanston DVC’s health and safety policy, food hygiene, licencing and other company policies and standards, ensuring compliance at all times

• Prepare stock for sale – to include filling bottles, building packaging and related tasks.

• Carry out cleaning and housekeeping to maintain attractive and functional extended DVC work areas – floors, surfaces, glasses, wash areas, toilets etc.

• Help plan and implement special events through the year.

• Build community engagement and support delivery of the Brand Home sustainability ambition.

• Work in partnership with the Sales and Marketing teams to provide ambassadorial and hospitality support

• Set KPIs for the team, run daily DOR meetings and ensure the team board is updated accordingly.

• Provide training and support to team members, hold regular appraisal meetings and ensure ongoing personal development and the reporting of team performance and KPI’s.

• Deliver the CVH Spirits high performance culture by leading by example.

• Plan and implement DVC projects such as filling schedules, online sales, etc

• Create monthly reports for Visitor Centre Manager.

• Continually seek ways to create new, extend and/or improve the range and quality of experiences

• Build effective relationships and networks with internal departments including but not limited to; Customer Services, sister Distilleries, Deanston Production, IT, Finance, etc

• Provide vital support to the Visitor Centre Manager and team with all operational activities relating to the experiential, shop and retail offerings.

• Where required, participate in administrative tasks and the development and use of new approaches to the work of the DVC including social media, processing purchase orders, invoices and deliveries via SAP etc and use Head Quarters Management system

• Carry out other reasonable duties/tasks as required to deliver and meet the objectives of the DVC. This will include working at weekends, occasional evening work in the corporate and online facilities, and project work.

Qualifications:

• Degree in Hospitality or Tourism advantageous
• Health and Safety certification advantageous
• Personal Licence advantageous

Professional Skills & Experience:

• Proven experience in hospitality, retail or Visitor Centre roles
• Ability to speak an additional language is a distinct advantage.

Specific Company or Industry Knowledge:

• Experience working in the drinks, tourism and travel, guiding or retail industry is required

Functional Skills / Attributes:

• Experience of till work and POS systems required
• Experience leading world-class teams
• Excellent people management skills
• World class customer service knowledge and execution
• Experience motivating and leading teams to achieving KPIs
• Microsoft Office skills desirable
• Experience using virtual and online tools such as Zoom and/or other platforms advantageous
• SAP or other ERP system experience advantageous

Behaviours & Competencies:

• Friendly, confident and enthusiastic.
• Strong communication skills with ability to entertain and engage with people one on one or in large groups.
• Focused and quality driven with attention to detail.
• Solutions focused with ability to inspire those around you
• Strong team player who can collaborate well and motivate others.
• Ability to work enthusiastically under pressure.
• Self-motivated who can work efficiently with minimum supervision.
• Ability to multi-task, moving from one task to another in a swiftly manner
• A strong sense of ownership and pride
• An interest and passion for whisky is a strong advantage.
• Appetite and enthusiasm for learning.
• A flexible approach to hours of work over a seven day working week and the year is required and some evening work will be integral to this role.

Retail Manager

Location: Blair Drummond Safari Park
Days: 5 days out of 7 a week (including weekend days in the open season)
Report To: Head of Marketing
Salary: From £35,000 p.a.

Background:
Blair Drummond Safari and Adventure Park was opened to the public in 1970 and was, at the time, one of Britain’s first safari parks. We are proud to be a family run business that provides a world-class visitor experience. Recognised as one of the top 10% of visitor attractions in the World by TripAdvisor last year, we welcome 500,000 visitors a year, between March and December. Set in 160 acres of parkland our animals and attractions provide educational and fun experiences for families, schools, and groups. We have on-site gift shops that cater to the needs of our differing customer groups, focusing on selling toys and branded souvenirs.

We are looking for an experienced Retail Manager who can assume overall responsibility for the commercial performance of the retail function within the Safari Park, under the supervision of the Head of Marketing. This will require the management of all aspects of range planning, purchasing, pricing, stock management, merchandising, operations, customer service, people management and compliance. You will build and maintain strong supplier relationships and make robust purchasing decisions based on reliable sales and stock management data and in line with the Safari Parks sustainability and education goals. Ensure the retail units are well presented, commercial and appealing to the Safari Parks customers. Recruit, train and manage a team of seasonal employees to deliver excellent customer within hourly budgets and oversee the daily operation of the function with support from your retail supervisor. Seek opportunities to develop the function in the future through brand development, additional ‘pop-up’ outlets or on-line sales.

Duties:
• Analyse sales data to manage trends and stock management.
• Work with the Head of Marketing to develop range planning and a buying strategy.
• Develop and maintain a good relationship with suppliers.
• Place all orders for stock replenishment based on sales data.
• Negotiate commercial prices based on profit margins.
• Manage stock levels and maintain stock control systems.
• Merchandise the retail units to appeal to our customer profile and maximise sales.
• Recruit and train a seasonal team to provide excellent customer service in all units.
• Plan the rota for the retail team to ensure all units are fully operational and within budget.
• Act on visitor feedback to make improvements to the function when required.
• Develop the retail offering in the Park to maximise sales.

In return you will be part of a lovely team of people working in amazing surroundings. We also end our season on the 23rd of December and re-open in mind-March, meaning no Christmas or New Year working, a real benefit in the Retail environment. We operate a 7 day a week operation during our season during the Park’s opening hours, with no requirement for night shifts or earlies.

We offer an excellent benefits package including a competitive salary and generous defined contribution pension scheme. Staff passes and ‘Behind the Scenes’ Experience vouchers for friends and family, 24/7 access to our Employee Assistance program and free access to Scotland’s top visitor attractions with Association of Scottish Visitor Attractions (ASVA) Membership.

Assistant Operations Manager

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities. We also offer a truly unique 5 star event venue offering 17 diverse and interesting spaces to accommodate events of all shapes and sizes for over 2000 guests.

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for an Assistant Operations Manager to assist managing the overall operations of the Corporate Events/Food & Beverage department within Glasgow Science Centre. Responsible for delivering GSCs 5-star corporate events and ensuring the efficient operations of our catering outlets including Taste Café, IMAX Coffee Shop & Concessions.

We are looking for someone with experience within a café, restaurant or retail environment including the supervision or management of staff and have experience of managing stock taking and deliveries. You will also have experience of hospitality equipment including using Barista coffee machine and have a strong ability to work in a fast-paced team environment whilst delivering 5-star customer service.

If this sounds like you then we would love you to get in touch!

We are equal opportunities employer and welcome applications from people of all backgrounds.

Seasonal Gardener

JOB PURPOSE

To assist in the maintenance of Inverewe Garden as an internationally recognised garden of outstanding horticultural importance, contributing to its conservation and development, and to its enjoyment by visitors and supporters under the supervision of the Garden Team.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Assisting the Gardener Team with general horticultural duties to the required standards expected by the Trust and for the maximum safety of, and enjoyment by, visitors. Activities may include:

Undertaking practical maintenance of the garden (e.g., managing shrubs and herbaceous borders)

Grass-cutting, strimming, hedge-cutting and raking/collection.

Cutting of lawn edges

Hand-weeding of beds and borders

Planting out tender perennial

Application of mulches and compost

Assisting with general property maintenance duties and for the maximum safety of, and enjoyment by, visitors. Activities may include:

Refuse disposal.

Raking gravel paths

Assisting as required with the general enjoyment of the gardens and estate by:

Responding to general visitor enquiries

Assisting at events held within the garden or on the estate.

Assisting with interpretation activities such as answering basic horticultural enquiries from visitors and providing clear and accurate plant labeling.

Working with the full-time staff to foster positive relationships with local communities, visitors and promoting the work of the Trust, and actively seeking opportunities to increase Trust membership.

Working with volunteers to ensure they deliver required outputs at the appropriate standard and gain benefits from their volunteering.

Ensuring compliance with the Trust’s health, safety and environment policies and procedures to ensure the safety of staff, volunteers and visitors. This includes recognition of the Trust’s environmental policy with respect to sustainable gardening policies.

Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Head Gardener.

Community Cafe Manager & Cook

Maryhill Burgh Halls Trust has recently invested in the redevelopment of the café space. We aim to provide a flagship community café within the Halls building that offers employment and training in a vibrant working environment and provides nourishing, well-prepared and good quality food for all of our customers.

Purpose of Post:
The management of all functions of the café operation at Maryhill Burgh Halls including management of staff, resources, business development, good food, quality standards and supporting the ethos of exceptional employment opportunities for local people.

We are looking for a dynamic experienced Cafe Manager to help deliver the successful running of the operation. We seek someone with strong catering management experience, food production skills, commercial attitude and behaviours, great customer service skills and experience of working within a vibrant, creative environment. They will also have a strong value base that promotes training and development. Experience of working with volunteers and people with training needs will be advantageous.

The key elements of the role are:
– Food preparation and planning responsibilities
– Resource management – people, product and other resources
– Systems and processes – responsibilities for development and ongoing management
– Development of event catering opportunities
– Development of food elements of community engagement programmes

Please download the full job description and person specification on our website at mbht.org.uk/vacancies

To apply for this position please send your CV (no more than 4 sides of A4) and a covering statement stating your suitability for the role. Please email recruitment@mbht.org.uk by 11pm on Sunday 14th July 2024.

Head of Learning and Civic Partnerships

V&A Dundee is looking for an exceptional candidate to lead its Learning and Civic Partnerships programme. This role has a strong focus on the positive impact that V&A Dundee and design can have by developing strong relationships with residents and communities, including those who currently visit the museum and those who don’t. The ideal candidate will be a creative, collaborative and experienced individual with deep knowledge of design, education, learning, equalities, community liaison, civic engagement and museums, with outstanding people and partnership skills. This is a very exciting opportunity to join the team at V&A Dundee – Scotland’s design museum – with our mission to inspire and empower through design. 

Learning is at the heart of V&A Dundee, from the dynamic pre-opening engagement programme, to the nationwide schools programme and in-museum events, with over 2000 events and projects delivered and over 270,000 engagements in our first few years, creating impactful design experiences, changing lives and contributing to local and national outcomes.

This appointment comes as we look to develop a new civic and learning strategy, as well as reimagining the Scottish Design Galleries as we head toward the museum’s first decade in 2028. We are looking for someone with a passion for people and community, who can develop and deliver an inspiring, innovative and strategic programme that generates joy, curiosity, positive social impact and champions design and designers. 

The Head of Learning and Civic Partnerships has a central position in the organisation which seeks to deepen its role and reach in Dundee and across Scotland, and across the world, as part of the V&A family of museums.

V&A Dundee is a young, remarkable and unique organisation, full of possibilities to develop further. This is a very exciting opportunity to join us here at Scotland’s design museum and with people across the city of Dundee, firing imaginations and sparking curiosity in design.

Role Profile:

This role is responsible overall for the development, delivery and evaluation of the Learning and Civic Partnerships programme, including leading a team to fulfil V&A Dundee’s vision and to achieve its strategic priorities. The role will have the opportunity to develop long-term strategic plans, driving the Learning and Civic Partnerships programme across the building, plaza, city and beyond. The post holder will work collaboratively across teams to consider holistic visitor and audience experience to support V&A Dundee’s ambition to reach the broadest audience possible. This role will contribute directly to the strategic development of the wider programme which fulfils and builds upon the vision and mission for V&A Dundee. The post holder will form part of the Programme management team which comprises the Programme Director, Head of Design Research, Head of Exhibitions, Head of Learning and Civic Partnerships and Head of Production who collectively ensure the coherent running of all Programme deliverables and resources.

The post holder will be creative, dynamic, collaborative and experienced with a deep passion and knowledge of education, co-production, design and museums. They will understand the pivotal role that learning programmes and museums play in terms of their cultural, civic, social and economic influence, and their unique role in leading positive social change. The successful candidate will have significant experience of delivering participatory learning programme, of extending reach and relevance a track record of collaborative practise and exceptional stakeholder relationships. With a clear understanding of the barriers for many in accessing museums, the post holder will bring their experience and innovative expertise to address these in their work.

To view our full job advert and recruitment pack please click view on website below.

Hospitality and Events Assistant

Full-time, Permanent
Salary £27,363 – £28,491 per annum
Plus generous benefits package
Hybrid / flexible working

About the role

We have a rare opportunity to join our dedicated team of Events professionals. You will support in the delivery of event experiences across all our amazing Galleries based in the heart of Edinburgh.

If you have experience working in a public facing role within events, sales, admin, or hospitality providing exceptional customer service we want to hear from you. You will have a confident, outgoing personality and enjoy connecting with people.

You will thrive working in a team and either be looking for your first step into Events or to progress your Events career. A positive attitude, self-motivation, and a willingness to learn new skills are more important than experience. However, you must have excellent administrative and organisational skills with a keen eye for detail.

In Events we have a strong team culture where you would be welcomed and supported. We have a friendly and professional working environment where continuous improvement is encouraged.

The difference you’ll make

Reporting to the Hospitality and Events Manager your responsibilities will include:

– Assisting with administrative tasks associated with event planning and running of events.
– Monitoring the Events inbox, directing enquiries where required.
– Updating the events calendar and lists to ensure they are accurate.
– Assisting with providing proposals for clients, including fees, suitable contractors for use at events and providing quotes for associated event costs.
– Showing clients around the gallery venues, presenting options and discussing event arrangements, issuing written confirmation of bookings, agreements and invoices.
– Managing the centralised events diary and circulating details of events bookings to relevant parties.
– Providing hands-on assistance at evening events when required, overseeing all arrangements are carried out safely, efficiently and at no risk to the Galleries.
– Assisting the Events team by producing schedules for each event as well as overseeing events, in liaison with clients and relevant Gallery staff.
– Attending Event meetings, producing agendas, taking minutes and producing action points.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Efficient administrative skills and meticulous attention to detail.
– Previous experience of working in a public facing role within events, sales, admin, or hospitality providing exceptional customer service
– Proven IT skills and aptitude as well as experience with database maintenance.
– Excellent organisational and time management skills.
– Outstanding interpersonal skills enabling you to engage with people to provide information and deliver events.
– Team player with ability to work collaboratively.
– Calm and efficient, and reliable under pressure.
– Willingness to work flexible hours from time to time, including unsocial hours particularly at events.

It would also be great if you have:

– Some experience in professional event organisation.
– An informed interest in culture and visual arts.
– Some knowledge of the museums and galleries sector.

Please apply directly via our careers portal.

The closing date for completed applications is 12 noon on Monday, 01 July 2024.

Senior Retail Manager

Full Time Permanent Position, Year-Round Work, Pay above the Real Living Wage, Accommodation available
You must have a UK Work Visa

We would love to hear from you if you are kind, willing to learn, looking for long term, full-time, and live within daily travelling distance of Grandtully or are able to relocate. Come and be part of a unique team of colleagues selling world-class chocolates and serving diverse customers in a beautiful and friendly atmosphere. If you yearn for a positive work environment, enjoy variety in your routine and like to develop new skills and capacities, this is a chance to become a part of a skilled team and Four-Star family business.

BENEFITS OF WORKING HERE: Excellent rates of pay and bonus scheme. We can offer accommodation. Being part of a socially safe work environment free from backbiting and gossip. Working with a fun, supportive and kind team; Consideration of family needs, studies and other work; Good training and upgrading of your service skills and capacities. Our team includes people with many years of retail and food service experience as well as those starting out in the world of work for the first time. New team members are trained and accompanied until they are confident in their ability to carry out all tasks. Living and working in beautiful Highland Perthshire!

WHO WE’RE LOOKING FOR: Someone who enjoys both the elegant details of luxury retail and offering the warmth of genuine hospitality to provide customer service at a world-class standard. This Retail Manager role is perfect for someone who feels at home in a luxury retail environment, who is accurate and detail-focussed but relaxed and approachable. The ideal candidate will be enthusiastic about the Iain Burnett brand and the world of gourmet chocolate, know how to maintain high standards through consistent training and communication with their team, have a head for numerical accuracy and a methodical working style. Personal qualities are more important than experience. We are looking for people who have an attitude of learning and a positive personality that contributes to a great working atmosphere.

A genuine interest in gourmet chocolate is essential as the focus is the award-winning chocolates of Iain Burnett Highland Chocolatier. The Chocolate Lounge offers a menu of gourmet Chocolates, Tasting Flights & Hot Chocolates, as well as home baked cakes and fine coffees & teas. The Chocolate & Gift Shops sell gourmet chocolates and elegant, unique gifts.

A FEW JOB DETAILS:
The Retail Manager is responsible for the smooth operation of the retail side of the Front of House leading a small team of Retail Assistants in Iain Burnett’s world-class Chocolatier. The ideal candidate will:
· Create and maintain positive colleague relationships with good humour and tact
· Teach, support and lead others with diligence and kindness
· Unify and galvanise the team when under pressure at busy times
· Thrive in a customer facing, team leadership role
· Be accurate with ordering stock and supplies as well as counting inventories and cash
· Be enthusiastic about the Highland Chocolatier brand and be proud to represent it
· Be able to communicate proactively with colleagues and management
· Have excellent decorum with the public
· Be punctual and available to work full-time across weekends and weekdays
· Be accurate with maths calculations and money handling under all circumstances
· Keep an attitude of learning and willingness to respond to training and feedback
· Ensure their team’s full adherence to company policies and the operations manual
· Have an eye for aesthetics in merchandising and presentation
· Manage accurate ordering and stock rotation and storage of products
· Help the Retail Director develop the customer experience onsite

REQUIRED EDUCATION, TRAINING, EXPERIENCE:
Good standard of numeracy/literacy is essential. Prior experience in retail and people management is preferable. Background in retail sales and operation of a shop is helpful – particularly in an environment of luxury products.

HOURS AND WORKING DAYS: Candidates must be able to work weekdays, weekends and flexibly to cover holidays. Applicants must live within daily travelling distance of Grandtully.

TO APPLY:
Contact Rachel via email: retail@highlandchocolatier.com
or phone 01887 840775 to ask any questions.
Your CV, two references and a covering letter must accompany application.

ADDRESS:
Iain Burnett Highland Chocolatier, Grandtully, between Aberfeldy & Pitlochry PH9 0PL
Job Types: Full-time, Permanent
Expected hours: 35 – 42 per week

Business Development Manager

Newbattle Abbey College is Scotland’s life-changing adult education college, offering extensive support to adults and young people at points of transition. The college also plays a national role in the strategic development of adult learning in partnership with a range of agencies.

Set within an historic 16th century building and 125 acres of ancient woodland and parkland in Midlothian, a few miles from Edinburgh, the College is a registered charity and was established under a Governing Deed of Trust, the Trustees of which have historically included the Principals and Vice Chancellors of Scotland’s ancient universities.

Due to an increased focus on generating income to support its vision and purpose, a new post of Business Development Manager was created to drive further growth in the college’s commercial activity.

The successful candidate will be responsible for increasing income from a range of activities and identifying and successfully implementing new income streams. You will embrace the college’s purpose, vision and values and will thrive in a dynamic and unique environment. You will have demonstrable experience of setting and achieving growth income targets, developing successful marketing strategies and maintaining effective external relationships. You will be highly adaptable and enjoy working as part of a small team to find creative solutions and achieve goals.

Reporting directly to the Director of Operations, and working closely with the Principal and Depute Principal, you will play a full part in the strategic leadership and direction of the college. You will also have an outward-facing role, supporting our commercial and other strategic partnerships.

For an informal conversation about the role please contact Mary Slater, Director of Operations – MarySlater@nac.ac.uk

To apply: please complete the Application Form, Criminal Convictions Form and Equal Opportunities Form listed on nac.ac.uk/work-for-us, and email them to Pauline King, (paulineking@nac.ac.uk), HR Officer.

SOCIAL MEDIA CO-ORDINATOR

Who are we?
Welcome to Conifox Adventure Park, where fun meets creativity! Just 20 minutes from Edinburgh City Centre., on the outskirts of Kirkliston, we’re a rapidly growing hub of excitement, attracting over 250,000 visitors each year. With our indoor activity centre, outdoor adventure park, and our vibrant seasonal events, we’re all about creating a space for playing together, building community and making unforgettable memories, www.conifox.co.uk.

The Role:
Join our passionate in-house marketing team and help us spread joy, fun, and adventure online. At Conifox, we live by our values of trust, respect, positivity, service, and fun. If you’re ready to dive into a dynamic role that combines creativity with strategy, we’d love to meet you!

Please note that this is not a remote or hybrid working position, the position requires you to be in the office.

As our Social Media Coordinator, you’ll be at the heart of our online presence. Supporting our Marketing Manager, your day-to-day adventures will include:
• Manage the social media content calendar, collaborating with internal teams.
• Own the scheduling, posting, and sharing of engaging content.
• Grow and engage our followers on Instagram, Facebook, YouTube, TikTok and
through our email databases.
• Develop eye-catching images, videos, reels, and stories that captivate our
audience.
• Create brand-focused emails and content, maintaining a consistent tone of voice
across all channels
• Manage our online profiles, respond to queries, interact with stakeholders, and
encourage user-generated content.
• Facilitate and encourage lively discussions on our key platforms.
• Understand our customer persona and craft social listening strategies to boost
online engagement.
• Social media outreach – like, comment and interact with customers and relevant
groups.
• Build relationships with brand-appropriate influencers and maintain a top-notch
influencer database.
• Distribute tickets for events to influencers.
• Compile monthly performance reports, providing insights, analysis, and
benchmarking.
• Stay on top of trends in social media, online channels, and digital design.

What we need from you:
You will bring our brand to life online, experimenting, analysing, and reporting on all things content and social media activities. You will shape our content calendar to engage our community.

Must-haves:
• Minimum of 2 years’ experience in a similar role within digital marketing,
specifically B2C.
• Proficient in creating short video content, reels and video editing.
• Skilled in social media marketing, particularly on Facebook, Instagram and TikTok.
• Possess a keen eye for aesthetics, able to capture and create high-quality photos
and videos.
• Experience in email marketing with excellent copywriting skills and attention to
detail.
• Knowledge of hospitality and events marketing, staying current with the latest
trends and tools.
• A working knowledge of Meta Business Suite, Microsoft 360, CapCut (or similar
video editing applications).
• Occasional weekend availability during event seasons.

Nice-to-haves:
• A degree in marketing or communication (HND equivalent acceptable),
• Confident working on graphics; familiarity with Canva or similar tools is beneficial
(training can be provided).

What’s on Offer
• Team Spirit: Join a fast-growing, energetic team that’s shaping the future of
Conifox Adventure Park.
• Great Perks: Enjoy a competitive salary, a superb working environment and
pension contributions.
• Free Fun: Get free tickets for events, the Activity Centre and Adventure Park.
• Tasty Discounts: Enjoy a 50% staff discount on food and beverages at Conifox
Cafe.
• Special Rates: Benefit from discounted rates for birthday parties and venue hire.

Ready to join the adventure at Conifox Adventure Park? Send your CV to – mark@conifox.co.uk before the closing date of Friday 19 July. Although an early date be brought forward if a suitable candidate is found.

Distillery Bookings Assistant

Are you a highly organised, efficient and detail orientated administrator looking for your next opportunity, with a desire to be part of our dynamic Brand Homes team as we continue on our exciting growth journey? Well… this could be the perfect role for you!

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Our Story…

We are Ian Macleod Distillers (IMD), a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally. We are producers of multi award winning premium whisky and gin including Glengoyne, Rosebank, Edinburgh Gin and Tamdhu, with many other whiskies and spirits as part of our portfolio. Crafting Spirits With Passion, is what we do best… We are a brand led, successful family business with our spirits (people and brands), at our very core. Driven by passion, enthusiasm and solid business values, we are now expanding our consumer offering and continuing to invest in each of our Brand Homes (visitor centres) as our brands continue to evolve and grow.

Our Brand Home teams deliver some of the finest distillery tours and tastings in the country, providing truly engaging and world class visitor experiences, with both our Glengoyne and original Edinburgh Gin attractions having been consistently rated on Trip Advisor as part of Scotland’s top rated tourist attractions!

Not one for ‘resting on our laurels’, we continue to invest in our Brand Homes and by the end of this year, we will have three exquisite Brand Home sites operating across the central belt of Scotland including our picturesque and long-standing Glengoyne Distillery located North of Glasgow, our recently reawakened Rosebank Distillery located in Falkirk, and our soon to be brand-new Edinburgh Gin Distillery located in the heart of Edinburgh’s Old Town, following the recent closer of our original Rutland Place Distillery and Hanover Street shop, in anticipation of the new site opening.

We are also continuing to invest in our people and growing and enhancing our operational capability, to continually evolve and expand our visitor offering. Providing unique and outstanding visitor experiences, all underpinned by our focus on customer centricity and authenticity, this is the beating heart of our IMD proposition. It is our people who make all of our magic happen…

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Our Opportunity…

As we continue to invest in our Brand Homes, we are now looking to bolster our Bookings team, with the addition of a Distillery Bookings Assistant.

Reporting into the Distillery Bookings Manager, and working in collaboration with the wider Brand Homes Sales and Marketing team, our Distillery Bookings Assistant will support all aspects of the administration of our travel trade bookings, managing internal booking requests and administering our systems.

Given we are in an evolutionary phase of this growth journey, we are offering this position on a 12-month fixed term contract basis at this time to enable us to reassess our longer term needs once all three sites and supporting systems are fully operational.

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Who We Are Looking For…

We are looking for an experienced administrator with a warm, friendly and engaging personality, who shares our passion for providing exceptional service and experience, using their professional and courteous manner to foster positive relationships with key internal and external stakeholders.

This is a fast-paced role so an efficient, methodical and well-organised approach to planning and prioritising tasks is essential, ensuring this is done so in a timely manner whilst maintaining high standards, keeping the customer at the heart of what we do.

An excellent communicator, both written and verbally, is essential, along with superior attention to detail skills and the ability to use your own initiative to resolve issues which may arise. We are looking for someone who is computer savvy and confident using the MS package and other computer systems (training will of course be provided on our internal systems and processes).

The role will be based from our Rosebank Distillery located in Falkirk, however, it will provide support across all three of our Brand Homes sites including Glengoyne (North of Glasgow) and Edinburgh Gin (Edinburgh City Centre), we are therefore looking for someone who can be flexible in their approach and who has a full driving license and access to transport and lives within a commutable distance to our sites located across central Scotland.

To enable the role holder to fully immerse themselves and understand our visitor offering and the role itself, we anticipate that during the training and onboarding period the successful candidate will work from our sites on a full-time basis (specifics of this will be discussed further at interview/offer). Once the role holder is fully competent, we may consider future hybrid working arrangements but this is not guaranteed.

Due to the nature of our industry, candidates must be 18 or over, and must also be able to demonstrate that they currently have the required documents to live and work in the UK.

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What We Will Provide You…

The successful candidate will receive a highly competitive salary and generous benefits package including (but not limited to…):

Enhanced annual leave
Company pension scheme
Product vouchers & staff discount
Access to a wide range of lifestyle discounts including gym memberships, retail and travel
Access to various health and wellbeing resources including Employee Assistance Programme and same-day GP appointments

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Next Steps…

If this sounds like the perfect role for you, then we’d love to hear from!

Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Proudly supporting the #OpenToWork movement.

Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.

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