Full Time

Assistant Whisky & Dry Stock Manager

ASSISTANT WHISKY & DRY STOCK MANAGER
PASSIONATE ABOUT DRIVING SALES AND DEVELOPING A TEAM

We are looking for a highly organised, logical individual to join our team as an
assistant whisky & dry stock manager. Our retail experience offers visitors from all
over the globe an opportunity to learn about a world class product in a world class
environment. We pride ourselves on delivering exceptional customer service,
tailored to individual customers’ needs, in a welcoming and relaxed atmosphere.

What about you?

You will have a proven track record of managing stock in a retail environment, an
eye for detail and the ability to keep calm under pressure. Prior experience in the
tourism or Scotch whisky industry is not necessary but would be an advantage.

You will also be:
Experienced in the use of specialist stock management/EPOS systems.
Experienced in all elements of stock administration.
A confident salesperson with strong commercial awareness.
An engaging and approachable communicator with a warmth of spirit.
Adaptable and comfortable in a constantly changing environment.

What will you be doing?

Maximising sales for The Scotch Whisky Experience by ensuring we have plentiful
stock of all products and maintaining strong relationships with our suppliers.
Accurately using our IT software, including EPOS and stock management systems.
Undertaking all processes required by retail – ordering, deliveries, invoicing,
transfers, end of month procedures, adding new products, etc.
Leading by example ensuring every customer has a memorable experience.
Collaborating with other departments ensuring the seamless running of our
business.
Working with our head of retail and operations director to agree the strategic
direction of the retail department.
Championing our culture and values in all aspects of your role.

Contract full time, 36.25 hours per week
Hours rota based, includes evenings & weekends
Salary from £25,000 dependent on experience

What about us?

Our vision is to make the world fall in love with Scotch whisky. We are a team of
friendly and passionate storytellers who inspire, enthuse, educate and impassion
our visitors about Scotch whisky in all that we do. Why not have a look around our
website, or to get a better feel for our team’s enthusiasm, expertise and
personality, why not read our blog?

Interested?
Do you think you have something to bring to our team? Then we’d love to hear from you. Send your application to jobs@scotchwhiskyexperience.co.uk

Bartender

Additional Job Description
Bartender

Glenkinchie Visitors Centre

Permanent – Full-time

Closing date: 17th September 2023

About Us

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value

This is a chance to be involved in a daring and truly one-of-a-kind team where our aim is to build remarkable and unforgettable experiences across each and every one of our venues across Scotland. Johnnie Walker Princes Street will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a phenomenal career in the process.

We offer fantastic benefits for joining our bar team. Not only would you receive a competitive salary, but you will be entitled to gratuity, private medical, company shares, great pension programme, discount off hundreds of retailers, gym discounts and much more!

Feel inspired? Then this may be the opportunity for you.

About the Role

As a Bartender you will be passionate about drinks culture and be one of the best mixologists in the business. There will be strong collaboration with Diageo Brand Ambassadors as well as being a great teammate.

You’ll provide an outstanding customer experience by engaging and exciting our visitors with your skill, knowledge and personality, implementing innovation around our overall portfolio with a focus on our brands. Ensuring that every visitor has an unforgettable experience, you will work with a customer first attitude and build specific experiences and drinks tailoring service to meet the needs of the customer.

You will generate advocacy for the brand, by delivering incredible guest experiences in a high-end service environment being able to surprise them with your mixology and skills behind the bar as well as supporting the team with smooth operations.

You will be innovative, creative and want to set trends within the drinks space.

About You

To be successful, you’ll bring creativity and have top bartending experience and an extensive knowledge of spirits, particularly whisky, and cocktails. Working with visitors, staff you’ll have strong interpersonal and communication skills and be passionate about crafting an unforgettable experience for everyone who visits our Visitor Centre.

You’ll have experience crafting innovative cocktail menus in accordance with customer trends, in order to be a true brand ambassador for Diageo and crafting unforgettable experience for our customers.

You will be a great teammate as you will collaboratively work with the operations, retail, experience teams along with our Brand Ambassadors. This will involve strong interpersonal and communication skills to ensure that through teamwork our customers experience unforgettable experiences.

In return, not only do we offer a great reward & benefits package, we’ll also provide you with excellent training and career development opportunities, setting you up for a fantastic career at Diageo.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the outstanding contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Create a future worth celebrating with us!

Visitor Experience Administrator

Hours: Monday to Friday, 9am-5pm
Duration: Permanent

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 180 staff. This former floating palace of Queen Elizabeth II, attracts circa 350,000 visitors a year from around the world, and hosts circa 100 exclusive evening events per annum.

Britannia provides an exceptional experience for visitors and this dedication to excellence has led to the Royal Yacht being rated again as Tripadvisor’s Best UK Attraction and the top 1% in the world in its category.

We are looking for an exceptional Administrator to join our Visitor Experience team. Reporting to the Visitor Experience Managers, your role will be to support the Visitor Experience Management Team, and the wider business, to operate effectively.

Company benefits include:
– 6.6 weeks/33 days pro-rata, annual holiday entitlement (one week/5 days pro-rata more than statutory min)
– Performance and loyalty payment scheme
– 10% employer pension contribution (no employee contribution)
– Free car parking for staff
– Life Assurance
– Complimentary tickets and staff discount (Britannia and Fingal Hotel and other luxury hotels)

To excel in this role, you will need: strong communication skills; an eye for detail; good organisational skills, a positive and flexible approach when managing a busy and varied workload.

Tasks may include: coordinating bookings, maintaining supplier lists, providing administrative support for various initiatives, and handling departmental recruitment activities.

How to Apply:

Please send your CV, and an email, telling us a bit about yourself and why you are interested in joining us to: sarah.thomson@tryb.co.uk

Closing date: Ongoing

No agencies please.

Admissions Coordinator

Thank you for your interest in the post of Admissions Coordinator with Historic Environment Scotland, based at Longmore House, Edinburgh. This is a permanent and pensionable appointment.

As Admissions Coordinator, you will be part of a busy team, led by the Senior Groups and Admissions Manager. The role is customer service focussed and will involve daily interaction via email and by phone, dealing with visitor enquiries.

For further information about the role, what we offer and how to apply, please visit our website.

Please note that the application deadline is midday on Monday 18 September.

Senior Marketing and Communications Officer

JOB DESCRIPTION AND PERSON SPECIFICATION

Post Title: Senior Marketing & Communications Officer

Directorate: Business Services

Reporting to: Marketing and Communications Manager

Job Purpose:

1. Responsible for development, co-ordination and implementation of daily marketing operations; and, to support the development of digital services to meet the needs of the Live Borders’ Strategy in accordance with good practice and statutory requirements.

2. To line manage the Marketing Assistant to ensure the timely delivery of marketing support and operation across the organisation.

Responsibilities:

1. To contribute to the development of Live Borders Marketing and Communications Strategic Plan across a portfolio of services.

2. Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration across all markets.

3. Delivering a marketing and communications service to teams across the

organisation.

4. To support the Marketing & Communications Officer (x1) and broader team to

coordinate marketing and communications service to teams across the

organisation.

5. To be responsible for the quality control and tactical management of all marketing team social media activity, and the daily management of the platforms.

6. Manage the Live Borders website at tactical level and implement its forward

strategic development, under the strategic leadership of the M&C Manager.

7. To Line manage the Marketing Assistant to ensure timely delivery of marketing

and communications across services, and department administration.

8. To manage media events and activities to the benefit of the business.

9. To support and liaise the coordination of other Live Borders venue based

marketing officers and activity.

10. Manage activity through Service Level Agreement for services (e.g. Graphic Design, website).

11. To create press releases, external communications, and compose internal staff bulletin.

12. Under the strategic leadership of the M&C Manager, and in conjunction with cross service colleagues, to develop the Live Borders digital proposition and platforms, with the objective to drive new revenues, positive reputation and membership opportunities, including mobile apps, website development and social media.

13. Positively represent Live Borders internally and externally eg at networking events, meetings, conferences and exhibitions to enhance and strengthen the Live

Borders’ profile

14. This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders

Other details:

Requirement to work out of hours or weekends – not normally, but as required for some

annual events.

Requirement for PVG/Disclosure check – no

Person Specification:

EDUCATION 

Degree in relevant discipline or equivalent experience

Member of appropriate professional body  

EXPERIENCE 

Experience of working in a marketing and communication function 

Experience in trust/charitable  

Experience of developing and implementing marketing and communication plans 

Experience of implementing and revising policies and procedures  

Experience of managing project budgets effectively 

Experience working in sales environment 

Experience of writing reports and business cases 

Experience of supplier management 

Experience in provision of advice to managers/ directors   

Experience of business/new product development 

Experience of developing strong successful partnerships and working in collaboration to deliver key outcomes 

SKILLS AND KNOWLEDGE 

 
Strong copywriting skills and the ability to communicate complex ideas 

Knowledge of the commercial aspects to marketing 

Knowledge and understanding of best practice 

Self-motivated, with the ability to work proactively using own initiative. 

Knowledge of current trends and use of technology such as web content and social media 

Ability to work collaboratively with others to provide a high quality service 

Able to communicate complex information clearly, by written or verbal means to individuals, with a wide range of technical knowledge 

 Ability to write and present information or proposals to senior management

Excellent interpersonal skills, and the ability to develop and maintain effective working relationships  

Ability to communicate effectively orally and in writing 

IT skills 

Recruitment Coordinator

We have an exciting new opportunity for a Recruitment Coordinator to join the team on a full-time, office-based, permanent basis.

This newly created role will sit within the HR office and help to ensure that all recruitment activity onsite (from vacancy advertising to onboarding paperwork and induction training) is run efficiently and effectively, in accordance with industry best practice and employment law obligations, representing the company well externally.

To be successful in this role, you will have:

– A high level of education or equivalent experiential learning
– Previous recruitment experience, ideally within a dynamic context
– Working knowledge of advert copywriting and managing online platforms
– Good working knowledge of the employee onboarding process (e.g. right-to-work, references, medicals, adding to payroll, issuing contracts, leading inductions)
– Excellent communication, customer service and people skills
– Good IT skills with Microsoft Office and using an HRIS (e.g. Sage HR)
– strong attention to detail and administrative skills
– confidence and adaptability to manage and prioritise own workload
– self-motivation with a desire to progress a career in Recruitment or HR

If you are interested in this opportunity, please click through to find out more!

About us
Cairngorm Mountain, managed by Cairngorm Mountain (Scotland) Ltd is located within the Cairngorms National Park, close to Aviemore, in the Highlands of Scotland, UK.

In winter, the mountain is a popular commercial ski resort attracting over 120,000 skiing and snowboarding visitors in the busy winter period and has been offering snowsports ‘here on the hill’ for over 50 years. In summer, the mountain serves our community as a popular tourist destination and hub of activity for local and international visitors alike.

The Cairngorm Mountain estate covers 1,418 hectares and is an internationally renowned area of scientific interest containing unique natural habitats and wildlife protected by EU and national legislation. The surrounding region of Badenoch and Strathspey can attract over 1.8 million visitors annually, predominantly in the summer.

Assistant Venue Manager

Contract Type: Permanent
Salary: £26,242 – £29,245
Grade: FC06
Hours: 36 Hours Per Week
Location: Adam Smith Theatre
Job Reference: ON000443

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

This is a fantastic opportunity for enthusiastic and highly motivated individuals to join us as Assistant Venue Managers within our recently refurbished Adam Smith Theatre in Kirkcaldy. As part of a small management team, the post holders will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key figure, responsible for the promotion of all services within Adam Smith Theatre and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

These are full time posts, and your days and hours of working will flex to meet the business needs and this will include weekend and evening working.

To view the job description, please visit our current vacancies page on our website.

About You

You’ll be an experienced people manager who loves a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a hospitality or visitor/customer facing venue. You’ll also have strong IT skills along with an understanding of Health & Safety in the workplace.

How to Apply

If you would like to find out more information about this role before applying, you can contact Ayesha Nickson, Venue Manager for Adam Smith Theatre for an informal chat. When you’re ready to apply, please download and complete our application form, and return this along with a completed equal opportunities form to our HR Team. Contact details and the application pack can be found on our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 12pm on Thursday 21 September 2023

Interviews are proposed to take place on Monday 2nd October 2023

Chef

Purpose of the role

To assist in the day-to-day management of the Food & Beverage offer at Robert Burns Birthplace Museum, to ensure that all targets are met, and all visitors receive the highest level of visitor experience standards.

Key Responsibilities
• Assist with the development of the Menu Cycle/Specification
• Contribute to food production as per the Menu Cycle/Specification and event Food Production (corporate, hospitality, meetings etc.)
• Keeping up to date HACCP, COSHH checklists and temperature sheets as well as allergen measures/controls
• Ensure high Standards of Kitchen hygiene, cleanliness, tidiness, and related schedules
• Use fresh produce and ingredients whenever and wherever is possible and minimise wastage.
• Maintain a high standard of food presentation to the customer
• Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.
• Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g., efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport
• Help to reduce occurrences where Health or Safety of yourself and other employees may be put in jeopardy
• Adherence to the COSHH Training provided and control of substances covered by COSHH
• Involvement in the upkeep and maintenance of both the entire department site and, specifically, the Catering Outlets
• Involvement in assessing and preserving the safety of utensils and equipment used within the Catering Outlets.

Gardener

KEY PURPOSE

Arduaine Garden requires qualified/ experienced gardeners to work closely with the Head Gardener and Assistant Head Gardener to restore and redevelop the garden after a project to remove the entire Larch shelterbelt due to Phytophthora ramorum and a secondary project to clear up storm damage and remove wind vulnerable trees from the remaining woodland.

CONTEXT

Arduaine Garden was established in 1898 by Ethel and James Arthur Campbell and is renowned for its nationally important collection of Rhododendron species, many of which were collected at the beginning of the last century. Arduaine grows a broad range of plants from all around the world including many tender plants which thrive in the garden’s mild climate, influenced by warm Atlantic currents. The garden covers 20 acres, divided into two main areas, a semi formal garden of shrub beds, mixed borders, lawns and ponds and an informal woodland garden.
In 1971 the garden was acquired by nurserymen, Edmund and Harry Wright. The brothers greatly improved the infrastructure of the garden and added to the existing Rhododendron collection before donating the garden to the National Trust for Scotland in 1992.
The garden regularly attracts 15000 visitors a year and is about to reopen after a period of temporary closure in order to facilitate the completion of the Shelterbelt Restoration project and additional arboricultural work relating to the project.
The Shelterbelt Restoration Project felling stage is now complete and over 1000 mature Japanese Larch have been removed after an outbreak of Phytophthora ramorum. Strategic felling to remove wind vulnerable trees and clear up of storm damage sustained in early 2022 has been carried out and the project is now entering its restoration phase. The restoration phase will be particularly intense over the next 2 years and extra gardening staff are required to assist the core garden staff during this time.

Weddings & Events Coordinator

We are looking for a self-motivated and organised individual, to manage and develop Haddo House functions and events business and corporate private hires.

This role will ensure income opportunities are maximised in the context of consistently high standards of customer care and presentation.
Functions at Haddo House can range from intimate family dinners and tours to large corporate events and weddings for up to 250 guests. Every function requires the same level of planning and care, to deliver an outstanding product to our clients.
In addition to our busy diary of functions, we are also home to a variety of art groups, and provide support for annual performances from Haddo Arts Festival, Children’s Theatre & Choral and Operatic Society.

Curator – Highlands & Islands

JOB PURPOSE

The Curator provides curatorial support for the National Trust for Scotland’s Highlands & Islands region. They ensure that the cultural heritage of the properties in the region is well researched, understood and interpreted for the public. They have particular responsibility for the object collections at the regions properties, but will also work with landscapes and gardens, facilitating cross-disciplinary research and ensuing integrated interpretation across all aspects of properties.

Food and Beverage Administration Assistant