Full Time

Lead Consultant – Volunteering

If you’ve a passion for seeing volunteers thrive through enjoying contributing to a worthwhile cause, then perhaps this is the role for you. Here at the National Trust for Scotland we care for some of Scotland’s most cherished natural landscapes and cultural heritage, and volunteers make extraordinary contributions to what we do. We’re a charity that has to raise every single penny we want to spend conserving Scotland’s heritage and making it accessible and enjoyable, and the efforts volunteers make on our behalf are outstanding. We’re looking for a Lead Consultant as part of our vibrant People Department who can help us continue to evolve and grow our volunteering offer strategically and tactically, and who can give pragmatic on-the-ground advice, development, and support to our volunteer managers. We’ve recently refreshed our Volunteering Policy with a new vision, and developed support tools for our managers to enhance their confidence, but we’re ready for the next step on our journey to ensure our volunteer offer is inclusive, modern, and enjoyable.

Interested? Then go to our website https://www.nts.org.uk/volunteering-jobs/job-search and download the Job Description. Make sure you send us you CV by close of business on Monday 30 July. Interviews are likely to be on Thursday 15 August.”

Chef de partie

As a Chef de Partie at The Macallan Estate, this role will collaborate closely with the Sous Chef to consistently uphold 5-star service standards and ensure the delivery of top-quality cuisine. Joining a dynamic kitchen team with extensive experience in multiple Michelin-starred establishments, the CDP position brings established skills, demonstrating a profound enthusiasm for crafting, cooking, and presenting exquisite dishes within a specialised section. The role requires a heightened level of diligence and the capability to operate autonomously, without supervision.

Collaborate closely with the Sous Chef to maintain consistent 5-star service standards and ensure high-quality food preparation.

Demonstrate expertise in specialised culinary techniques within assigned section.

Prepare, cook, and present dishes according to established recipes and standards
Monitoring portion and waste control.

Work effectively in a fast-paced environment, demonstrating adaptability and flexibility.

Communicate effectively with other kitchen staff to ensure smooth service operations.

Take initiative to address any issues or challenges that arise during service.

Contribute to menu development and innovation under the guidance of senior kitchen staff.

Overseeing the maintenance of kitchen and food safety.

Ensuring full compliance of all food hygiene and health and safety regulations including HACCP, COSHH and all other distillery related due diligence and controls.

Head Chef

As Head Chef at The Macallan Estate, you will oversee the entire culinary experience, including the renowned TimeSpirit restaurant in collaboration with El Celler de Can Roca, as well as all additional dining services. You will lead, motivate, and develop your team to consistently deliver 5-star service standards and ensure the highest quality of food.

In collaboration with our esteemed partners at El Celler de Can Roca, you will create world-class menus that align with The Macallan brand’s DNA, inspiring our guests to return and recommend us to others.

Lead, inspire, and develop the kitchen team to consistently achieve the highest standards of delivery and professionalism, reflecting Edrington’s core values.

Ensure the culinary experience is presented as a 5-star establishment at all times, maintaining impeccable cleanliness and organisation in both customer and non-customer facing areas.

Continually enhance the culinary experience at The Macallan Estate in collaboration with El Celler de Can Roca.

Monitor and maintain consistent food standards and quality across The Macallan Estate.

Communicate daily business needs to the kitchen team by attending daily briefs and referring to operation sheets, notice boards, diaries, and rotas.

Attend and contribute to monthly operational meetings to ensure a comprehensive understanding of future business.

Take accountability for the day-to-day running of the kitchen service, manage rotas to best fit business needs within the agreed budget.

Train and develop the kitchen team, keeping accurate training records.

Purchase food and related products from company-approved suppliers.

Achieve food budget cost controls and manage stock rotation to minimise waste and maximise gross profit.

Ensure full compliance with all food hygiene and health and safety regulations, including HACCP, COSHH, and other distillery-related due diligence and controls.

Operations Manager

Due to retirement we are now seeking the right individual to take over as Operations Manager, tasked with commercial management of the building and of our Outreach activities, making spaces available for the full range of community activities: concerts, music recordings, wedding receptions and other social events as well as church services.

The main purpose of the role is to manage the outreach activities of Greyfriars Kirk, now a major venue for the arts and a tourist/pilgrimage destination.

Procurement Manager

The Royal Botanic Garden Edinburgh explores, conserves, and explains the world of plants for a better future. We are a world leading botanical institute and international visitor attraction taking positive action for plants and people; from local communities across Scotland, to more than 40 countries around the world. Our priority is to tackle the biodiversity crisis and the climate emergency and support the conservation and sustainable use of biodiversity. Our work builds on our more than 350-year history as a scientific botanic garden, a centre of biodiversity education and training, the internationally important botanical collections in our care, and our extensive international partnerships.

We are looking for an experienced Procurement Manager to join our Finance, Corporate Governance & Risk team. This is a highly responsible role providing technical expertise and advice to colleagues across the organisation. You will get involved in all stages of the procurement process and be the first point of contact for stakeholders on anything relating to procurement.

In particular, the role will be responsible for a number of complex and demanding areas including:
• Continued development of a decentralised procurement process to standardise and simplify procurement approaches across the organisation
• Monitor, review and update our existing policies and documentation
• Provide advice and guidance to our staff involved in the procurement of goods, works and services, including catering and commercial contracts
• Develop standardised process and contract templates for use across the organisation based on the Scottish Government ‘Procurement Journey’
• Ensure compliance with all relevant procurement legislation
• Ensure that environmental and sustainability is embedded within all our procurement activities
• Explore all avenues of potential procurement collaboration
• Manage the process of utilising Scottish Government and other public sector framework contracts across the organisation

Applicants will need a demonstrable track record of knowledge and expertise in public sector procurement processes and procedures and in depth knowledge of Scottish and UK procurement legislation. As a non-departmental public body and a registered charity we operate within the accounting and governance requirements of both the public and charity sectors, and knowledge of both areas would be advantageous. In addition you’ll ideally be a member or working towards membership of the Chartered Institute of Purchasing and Supply (CIPS).

Although we see this as a full-time role, applications will also be considered from exceptional candidates looking to work on a part-time basis.

To apply please email recruitment@rbge.org.uk with:

• your CV
• a covering letter outlining the skills, knowledge and experience you’d bring to the post
• a completed equal opportunities questionnaire – available on our website

Head of Inverness Castle Experience

The Inverness Castle Experience is a new visitor attraction opening in 2025, celebrating the spirit of the Highlands’ past, present, and future. This world-class visitor experience will draw visitors from local areas, across the UK, and internationally, serving as a gateway to the Highlands with interactive and immersive experiences throughout.

We are committed to excellence in every aspect of the design and build of the experience, and this commitment extends to the employment of our team, starting with the Head of Inverness Castle Experience. We are looking for an individual with the ability and confidence to lead this exciting business through its next chapter.

As the Head of Inverness Castle Experience, you will work closely with the leadership team, supporting the development from pre-opening through to commercial operation. You will be responsible for building our team, preparing the site for its opening, and fostering real engagement within the local community. You will:
– Be excited to be part of a new Highland attraction.
– Possess strong leadership skills and innovative vision.
– Be dedicated to creating exceptional visitor experiences.

Assistant Curator (Visitor Studies

Glasgow Life is looking for an Assistant Curator (Visitor Studies) to join us on a full-time, fixed term contract for a period up to 3 years, until July 2027.
More about the People’s Palace and our Museum team
As an Assistant Curator (Visitor Studies) you’ll be joining our Glasgow Life Museums team working on the exciting transformation project of the People’s Palace and Winter Gardens. The project will develop and create a community-led museum to become of one of the world’s most socially engaged and internationally significant local museums. With Glasgow’s social history at its heart, we will reintegrate the glasshouse and museum, to create a dynamic museum offer with new flexible space and facilities that meet audience needs. The building will be restored, will be more environmentally sustainable and help put the east end of Glasgow more on the tourist map. Our museums are committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website: https://www.glasgowlife.org.uk/museums
The role
As an Assistant Curator (Visitor Studies) you’ll be an integral part of the team by assisting in planning and implementing audience research and evaluation to shape the redevelopment project. Key responsibilities include assisting the Visitor Studies Curator with the design and delivery of audience research, supporting a range of project staff in collaborating with community groups and individuals, coordinating and carrying out project assignments, and working collaboratively with internal and external partners / agencies. We are keen to hear from candidates with a professional, flexible, and collaborative team-working style combined with excellent planning and organisational skills.
The candidate
If you’re interested in joining us as an Assistant Curator (Visitor Studies) you’ll need:
• Experience of working in museums/education/community sectors or in market or audience research
• Strong qualitative research and/or facilitation skills
• Ability to work with diverse audience groups
• Ability to work with a range of staff and volunteers as part of a team
• Excellent written and verbal communication skills
You can read the full person specification for this role under the ‘Job Attachments’ section.
This post is city wide however your primary location will be Riverside Museum with occasional working at the People’s Palace and locations across the city.
Our Riverside office has good links to public transport and a staff parking area.
This role is working Monday to Friday, 9am to 5pm, with some occasional weekend and evening work required.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 21 July 2024 and interviews are provisionally scheduled for w/c 5 August 2024.
Benefits at Glasgow Life
• A holiday allowance of 30 days plus 6.5 public holidays (for full-time roles). This will rise to 35 days after 5 years
• Membership of the Local Government Pension Scheme – which pays 19.3% in employer contributions
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• Cycle-to-work scheme
• Flexible retirement
• Family-friendly policies
Membership of the Protection of Vulnerable Groups Scheme will be essential on taking up appointment. Please note successful candidates for the above position will be required to pay for their PVG Membership/or Scheme Checks.
For Fixed Term Roles – If offer is made to internal employee (Glasgow Life or Council Family), at the end of the temporary period, eligible employees, if agreed will have a right to return to a role at their substantive grade within the council family.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation.
Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

To apply for this vacancy online please visit https://myjobscotland.gov.uk/councils/glasgow/glasgow-life/jobs/assistant-curator-visitor-studies-fixed-term-386907
Closing date is 11.59pm on Sunday 21st July 2024

Information is available in alternative formats, on request.

Payroll & Pensions Officer

JOB PURPOSE

This role carries out end-to-end payroll and pensions processing, ensuring timely and accurate payments to ca. 1300 staff, compliant with regulatory requirements and by delivering excellent customer service. As well as cyclical payroll/pensions activity it will support the ongoing development of our processes, and will act as deputy to the Payroll & Pensions Manager.

We offer a generous annual holiday entitlement as soon as you start
working with the Trust – for a full-time employee, it’s 30 days per year plus
7½ days around the festive period.

Generous employer pension contributions available

You will receive an employee card, which gives free entry to you, any of your children under the
age of 18 and one other adult to National Trust for Scotland and National
Trust properties, as well as a 20% discount on most purchases in National
Trust for Scotland retail outlets.

The Trust currently operates its payroll through a bureau service. However, the aim is to bring Payroll back ‘in-house’ using the Access PeopleXD HR & Payroll system. Initially, this role will support the Payroll & Pensions Manager in the delivery of the project to remediate the Payroll system, as well as carrying out day-to-day payroll activities to support payroll bureau, line managers and staff.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Day-to-day running of cyclical payroll and pension processes for ca. 1300 employees, including (but not limited to):

Processing starter, leavers, and contractual changes in the payroll system

Processing statutory deductions and notifications, including PAYE, NI, Study Loans, Court Orders

Calculating and processing statutory and occupational absence payments, including SSP & SMP

Processing all payroll liabilities, including third-party payments as required

Carry out payroll and pensions reconciliations to ensure accuracy of payments made

Responsible for preparing of monthly BACS file

Assisting with the year-end process, including producing P60s, P11Ds

Ensuring that relevant records are retained for audit purposes

Resolving staff pension and payroll queries

Ensuring pension administration is undertaken on a cyclical or ad hoc basis, including (but not limited to):

Carrying out pension enrolment, and processing opt-ins and opt-outs

Making changes to pension schemes and contributions levels (driven by policy, product, or legislation)

Undertaking payroll and pensions administration (including, but not limited to):

Acting as a first point of contact for all payroll related matters, including management of internal payroll mailbox

Liaising with third-party providers as required, including HMRC and pensions providers – for example, resolving enquiries from them, providing or seeking data as required

Supporting strategic and tactical payroll and pension planning through the provision of data and reports as required

Supporting line managers to ensure correct processes are followed

Supporting the Payroll & Pensions Manager with the continuous improvement of the payroll processes

Supporting the Payroll & Pensions Manager with the development and delivery of employee awareness sessions and training

Working closely with People Team to ensure seamless payroll processing

Acting as the deputy for the Payroll & Pensions Manager in their absence or at their request, assuming full responsibility and accountability for payroll and pensions processing.

Visitor Services Supervisor

JOB PURPOSE

To provide operational coordination and supervision of catering, retail, visitor services, and events at in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service. With delegated responsibility for catering, retail, events and duty management this job is very often the “face” of the Trust to visitors and suppliers, directly influencing public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Supervising/undertaking the day-to-day operation of the Castle and gardens to ensure an excellent customer/visitor experience. This includes supervision of:

Visitor services, catering, events and retail offer (including ordering, merchandising, sales targets).

Line management of Visitor Services Assistants and volunteers.

Duty management and oversight/maintenance of the property.

Ensure the property social media is managed to generate interest, engagement and help drive visitors.

Deliver the schools programme to meet the targets for number of visits, revenue generated.

Support the informal learning and community engagement / outreach activity.

Ticketing & Membership sales (to targets) and general customer service (individuals, education visits, other groups).

Security of the Property.

Health & Safety procedures, emergency procedures, and environmental procedures.

Deputising for the Visitor Services Manager / Operations Manager on-site and off-site as required.

Responsible for day to day financial administration at the property, including:

Ensuring the completion of Cash/till reconciliation.

Week-end reports and reconciliation.

Completion of the banking and all cash handling processes.

Supporting the Visitor Services Manager with:

recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they feel valued, respected and supported.

Steward – HES/24/154

Thank you for your interest in the post of steward with Historic Environment Scotland, based at Iona Abbey and Nunnery. This is a permanent pensionable appointment.

Our steward role ensures delivery of the highest standards of visitor experience at Iona Abbey and Nunnery working across all areas, including in the shop, admissions area and outside, with delivery of guided tours a core part of the role.

We are the lead body for Scotland’s historic environment; a charity dedicated to the advancement of heritage, culture, education and environmental protection. We’re at the forefront of researching and understanding the historic environment and addressing the impact of climate change on its future. We investigate and record architectural and archaeological sites and landscapes across Scotland and care for more than 300 properties of national importance. We have a People Strategy, which is an overarching strategy to ensure we support and develop staff within the organisation.

Food & Beverage Supervisor (full-time including weekends)

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s gorgeous restaurant, The Kitchen. The catering team are passionate about creating memorable moments, whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. As well as our beautiful restaurant we also have the Coffee Shop, Larder, Cabin and many other pop-up outlets throughout the year to cater for our wide range of guests.

The role? An exciting opportunity has arisen for an enthusiastic Supervisor with solid hospitality experience to join our passionate team. Working closely with the Food & Beverage Managers in a fast-paced environment, you will lead and motivate the front of house team, ensuring that all food outlets run smoothly and our guests consistently receive exceptional service.

The person? With a passion for customer service you will be a hardworking, confident, a natural motivator with an eagerness to go the extra mile and an excellent eye for detail. You should have experience in a similar hospitality role, a positive attitude and great people skills.

Why work for us? There are lots of reasons to work with us; it’s a fun and supportive team, stunning location, and unusually for hospitality, we work mostly in the daytime offering a healthier work life balance to fit around your life! Our colleagues tell us they are proud to work here and value our commitment to their wellbeing. Find more about working for us at www.dalkeithcountrypark.co.uk/contact-us/work-for-us/.

Interested? Please email a copy of your CV and covering letter to
recruitment@restorationyard.com.

The closing date for applications is 18 July.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Office Receptionist/Administrator

Hours: Full Time
Duration: Permanent

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 200 staff. This former floating palace of Queen Elizabeth II usually attracts circa 350,000 visitors a year from around the world.

Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht being rated as Tripadvisor’s No.1 UK Visitor Attraction (AGAIN) 2023-2024, and the top 1% in the world in its category.

We are looking for an Office Receptionist/Administrator to join our friendly team and help ensure that Britannia continues to be a must-visit attraction and our sister ship Fingal, Scotland’s only luxury floating hotel, continues to be the No.1 UK Luxury Hotel (Tripadvisor).

The role is based in the Marketing team, dealing with incoming calls and fielding them to the appropriate departments. As the first point of contact for Britannia’s suppliers and customers, and the ‘voice of Britannia’, you must be professional, enthusiastic, and friendly. Excellent verbal and written English skills required.

Other responsibilities include:

– Assisting departments with administration tasks.
– Processing Annual Passes as part of our Gift Aid scheme.
– Processing internal and external mail, as well as our online Gift Shop mail.
– Helping the Events department with menus, table plans and invitations.
– Monitoring stationery stock levels and ordering when needed.

Company benefits include:

– 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So 20% potential contribution to your pension).
– 33 days pro-rata annual holiday entitlement.
– Enhanced long service holiday entitlement.
– Life Assurance.
– Performance and loyalty payment scheme.
– Complimentary tickets.
– Staff discount in the Gift Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal Hotel.
– Free car parking for staff.

If you are passionate about exceptional customer care and attention to detail, with a smart appearance, a can-do attitude, and excellent communication skills, then we would love to hear from you.

To apply please send a CV and covering letter outlining why you feel you would be suitable for the role of Office Receptionist/Administrator to recruitment@tryb.co.uk or by post to:

Laura McCall
Marketing Manager
The Royal Yacht Britannia
Ocean Terminal
Leith
Edinburgh
EH6 6JJ

Closing date: Sunday 21 July 2024

No agencies please.

« Previous Page