Full Time

Facilities Manager

Full-time and Permanent
Salary £38,614 – £42,260 per annum
Plus generous benefits package
Hybrid and flexible working

About the role

We are seeking an experienced Facilities Manager with a strong technical knowledge of building services. If you have good knowledge of Building Services systems (with either a Mechanical or Electrical bias) and are looking to develop a career in client-side facilities management, we want to hear from you.

Your key focus will be the management of contractors to deliver planned and reactive facilities management services. Your duties will also include compliance reporting and performance monitoring. You’ll play a pivotal role in supporting all four of our amazing Galleries and our three storage facilities based in the heart of Edinburgh.

The ideal candidate will have excellent organisational, planning and IT skills. You must possess strong relationship management skills and the ability to communicate clearly is essential.

You’ll be part of our enthusiastic and dedicated team within the Estates and Facilities Management department. In this desk-based position you’ll work closely with our other Facilities Managers, Building Surveyor, Project Manager and Business Support Manager.

The difference you’ll make

As the Facilities Manager, you will be responsible for the contract management and performance monitoring of planned and reactive maintenance activities across the estate. Reporting to the Head of Estates and Facilities Management your duties will include:

– Ensuring our planned preventive maintenance programme activities are tasked, scheduled and completed satisfactorily by our Contractors; undertaking compliance management and ensure arising remedials are processed and managed.

– Ensuring reactive maintenance activities, exhibition changeover works, and minor new works are arranged and managed to satisfactory completion by our Contractors, making certain that KPI and SLA targets are being achieved.

– Undertaking contract administration and management activities for our term contracts and any assigned project works, including planning and instructions/variations, performance reporting, monthly progress meetings, valuations and financial management, quality inspections, health and safety monitoring.

– Using your technical knowledge for building services (Mechanical, Electrical), undertake defect analysis and technical reviews of systems to instruct contractors on works required and identify lifecycle replacement work needs to feed into our investment programme.

– Ensuring works undertaken by our contractors is to the required standards, within legislation and completed safely, with relevant compliance documentation records being maintained.

– As a client-side FM role, we work closely with our colleagues in other departments to schedule/plan and co-ordinate work activities, minimising disruption to our visitors and the collection, ensuring Gallery Work Rules and control of contractors processes are fully managed.

– Ensuring our asset information (asset data and records in CAFM system and O&M files, CAD drawings) is developed and kept current and accurate.

– Participating in procurement activities for estates operation activities (e.g. term contracts) or minor new works projects, including preparation of tender/quotation documents, tender evaluation, and contract award. Managing works and contracts within the allocated budgets and in accordance with finance rules and processes.

– Reviewing contractors Health & Safety information including RAMS for activities: undertaking contractor inductions, preparing and issuing Permits to work, undertaking inspections on contractors to ensure they are working safely and in accordance with Gallery Rules and legislation.

– Sustainability and Collection Environmental monitoring – Monitoring the BMS systems and ensuring environmental conditions in the galleries are maintained within parameters, assisting in the preparation of environmental reporting. Working with our term contractors and our Sustainability Officer, reviewing energy management information and identify opportunities across our systems for energy and carbon reduction measures.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Building services technical knowledge, Mechanical or Electrical engineering background either via HND level qualification or trade/apprenticeship experience basis.

– Relevant experience and working knowledge of SFG20 and relevant regulations and legislative requirements for planned preventative maintenance activities, including compliance management (e.g. Legionella, Electrical testing, Life safety system testing, Fire management systems, etc.)

– Client-side experience in delivering facilities management support services, with relevant knowledge and experience in the management of contractors.

– Excellent IT skills – in Microsoft 365 packages (particularly Outlook, Word, Excel), operation and use of CAFM/IWFM systems and Autocad.

It would also be great if you have:

– Experience of working in a museum/gallery environment, or where the environmental conditions are critical to operations.

– Experience of managing Listed Buildings.

– CAFM systems – good working knowledge of CAFM systems and their operation for PPM activities and helpdesks.

– Operation of Building Management Systems (trend or similar).

– Working knowledge of term services contracts such as NEC4.

The closing date for completed applications is 12 noon on Monday, 29 July 2024. Please apply directly via our careers portal.

Craft Skills Maintenance Worker

Interested in traditional building skills? Enjoy working outdoors? We have an amazing opportunity to join our maintenance team as a Craft Worker.

You will be doing everything from using a chainsaw to detailed restoration work, including thatching, using traditional tools, making hurdles, helping with building reconstruction around the site, and woodland management.

You will also help with general day-to-day errands, events preparation, and other tasks which crop up on our mile long site. Training will be provided.

Please go to our website linked below for more info. on the role and how to apply.

CRM and Direct to Consumer Lead (Fixed Term Contract)

Do you have the drive and passion to lead our CRM development and strategy? If so, this might just be the role for you….

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

We appreciate and value your interest in this opportunity with Ian Macleod Distillers. We own some of the world’s best loved brands such as Glengoyne, Tamdhu, Rosebank and Edinburgh Gin. If you haven’t already, please browse around our company internet pages and immerse yourself in our colourful history and sample the details of some of our exquisite brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Setting the scene

We have an exciting opportunity for someone to join our Digital Marketing team on a maternity cover contract for c.12 months, in the capacity of CRM and Direct to Consumer Lead. This role will predominantly focus on leading our CRM development and strategy for both consumers and trade customers. The ideal candidate will bring leading edge CRM development & management experience and ideally MS Dynamics 365.

We are looking for a candidate who has significant breadth and depth of direct experience in a similar role along with a genuine passion for CRM and a proven track record in customer journey mapping. Sitting within a central support team it’s essential that you are a self-starter who is willing to nurture and develop cross-functional relationships across the business to drive forward our digital transformation.

Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.

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Next steps…

If after reading through, you still find that all of this really excites you, then we would love to hear from you!

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

***no agency contact***

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Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

Visitor Services Supervisor – Food and Beverage

JOB PURPOSE

A visit to The Woodland Café and Squirrel Hut is an important part of a trip to Brodick Castle, Garden & Estate, for both tourists and locals. With two Food & Beverage outlets there is plenty of choice to meet all our visitors’ needs.

The Woodland Café is the first place on the visitor route, it’s tall ceilings, large glass windows and developing greenery give visitors that indoor, outdoor experience. With a mixture of indoor and outdoor seating we aim to cater for everyone, from the grab and go dog walker to those enjoying a leisurely lunch.

The Squirrel Hut, located in the adventure playground offers parents and children the opportunity to play as well as relax with a great coffee and cake or cool ice cream and summer shake.

We pride ourselves on a warm welcome, outstanding service and tasty menu, serving homemade soups, as well as hearty meals such as pasties and deliciously tasty sandwiches or summer salad bowls. We also have a variety of treats for sweet-toothed visitors, not forgetting our fabulous scones, seasonal milkshakes, and specialty coffees.

We are looking for a highly motivated Visitor Services Supervisor to deliver excellent visitor service and supervision in our F&B outlets.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Visitor experience

Offer excellent customer service and ensure all members of the F&B team do the same.

Delivering high standards and a consistently warm welcome within the F&B department.

Act as one of our duty manager team, responsible for ensuring a safe and smooth visitor operation, opening/closing and security of buildings, addressing issues and emergency procedure and providing relief cover, as required.

Work closely with all departments across the site from visitor services to the gardens team.

Build lasting relationships with the Arran community creating sustainable repeat customers.

Catering operation

Plan, prepare, cook, and present food of the highest quality and standard.

Ensure that food is prepared and served in a timely manner.

Lead with menu development ensuring presentation of a high-quality food and drink offer.

Ensure compliance with health and safety, food hygiene, food allergen, licensing, and environmental health standards, completing all related record-keeping.

Accountable for cost-effective stock management, ordering, storage, and wastage control.

People management

Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective induction, training, task-setting, and coaching on front and back-of-house routines.

Prepare catering rotas and holiday allocation to meet business needs.

Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team.

Instil a Health & safety and Environmental health culture throughout the catering operation.

Finance Management

Share responsibility for achieving the catering budget together with the F& B Manager

Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation.

Supervise daily café till operations and perform end-of-day income reconciliation.

Assist the F&B Manager with menu costing and stock-taking.

You may have delegated tasks within other departments, and you will understand and help deliver the overall property business plan.

Visitor Services Assistant

JOB PURPOSE

To maximise our visitors’ enjoyment of Newhailes House and Gardens by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure. To ensure the smooth and safe running of operations primarily focusing on admissions, retail and food and beverage operations. To provide the highest degree of customer service: greet and welcome all visitors to the property; recruit new Trust members and promote fund-raising initiatives; deliver appropriate admissions procedures; and provide general visitor information.

Please note that the job involves some physical activity in the form of periods of standing, walking, etc. Some flexibility will be required as to when hours are worked and weekend working will be expected.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

This role will assist the admissions, retail and catering teams in delivering a high-quality visitor experience at Newhailes House and Gardens (including but not limited to):

Providing excellent customer service.

Be responsible and proactive. Ensuring all day-to-day tasks are completed including responding to customer enquiries, answering the telephone, cleaning, recording statistics etc.

Handling cash accurately and processing sales across all platforms.

To ensure perpetually high levels of accuracy are maintained for all transactions and data recording.

To actively drive-up selling opportunities through strong product knowledge and an excellent customer service to maximize sales of admission tickets, membership and donations.

Working with the Guides and supporting with tours.

Cash reconciliation duties including end of day and administration tasks.

Be able to take responsibility for your own development and learning.

Taking booking enquiries and process appropriately.

To develop a working knowledge of the history of the site and being able to relate that to visitors in a friendly and engaging way.

Adhering to the property’s quality standards including wearing of uniform.

Ensuring health and welfare of property staff, volunteers and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).

Learning and Engagement Officer (Schools and Public Programmes)

Dynamic Earth are an educational charity on a mission to empower everyone with understanding and empathy for the Earth. Our Learning and Engagement Service create, curate and deliver a diverse programme of events and experiences throughout the year which support the delivery of Dynamic Earth’s strategic plan and charitable purpose.

An exciting opportunity has arisen to join our team in the position of Learning and Engagement Officer. This position sits within our Learning and Engagement Directorate, who are responsible for the creation and delivery of events and experiences that support the delivery of our charitable mission through a broad range of Earth and environmental science topics.

Role Purpose:
Working closely with fellow Learning and Engagement Officers across our schools and public programmes, you will develop and deliver events and experiences with a wide range of audiences – both locally and nationally – which support the delivery of our learning and engagement programme strategies and department plans.

Main Duties:
School Programmes – You will work as part of a team to deliver and create experiences for schools which provide inspirational learning journeys which support national priorities, both at Dynamic Earth in our centre and through national outreach in-person and digitally.

Career Long Professional Learning – You will create and deliver experiences which evolve the knowledge, confidence and skills of practitioners in the delivery of high-quality Earth sciences learning.

Family and Public Programmes – You will support the creation and delivery of high-quality family and public programmes including drop-in events for families, temporary exhibitions, indoor and outdoor family workshops and special events for young people and adults.

Outdoor Programmes – You will create and deliver outdoor experiences for families, children and young people and adults in Holyrood Park, including Outdoor Clubs.
Dino’s Saturday Science Sessions – You will support the co-ordination and delivery of our Saturday Children’s’ Workshop Sessions.

Outreach – You will create and deliver experiences with school learners and families as part of Scotland-wide outreach programmes.

Experience and Qualities:

Required qualifications and experience:
· Educated to at least degree level in a science or related discipline – or lived experience as an alternative to a formal qualification.
· Experience of developing and delivering science learning and engagement experiences.
· Excellent communication and organisational skills with strong attention to detail.
· Some flexibility to work during school holidays and outside normal working hours.
· Enthusiastic, pro-active and friendly attitude.

Desired qualifications and experience:
· Experience of training others to deliver science engagement.
· Experience of working in a science centre or museum setting.
· Clean UK driving licence.

Please note, this is a fixed term contract for 2 years

To apply, please email your CV and cover letter to peopleandculture@dynamicearth.org.uk

Learning and Engagement Officer (Community Programmes)

Role Purpose:
Working closely with the Learning and Engagement Manager (Community Programmes) and colleagues across the team, you will play an active and hands-on role in developing and delivering our community learning and engagement programmes and partnerships, which ensure Dynamic Earth provides high-quality and in-depth repeat engagement opportunities for a wide range of underserved and underrepresented audiences.

Main Duties:
Community Programmes -You will work as part of a team to deliver and co-create experiences with community audiences which provide inspirational and accessible learning journeys, both at Dynamic Earth in our centre and through outreach. This will include supporting the delivery of funded community projects and school programmes with at-risk young people.

Outdoor Programmes – You will create and deliver outdoor experiences for families, children and young people and adults in Holyrood Park, including Outdoor Clubs.

Outreach – You will support the creation and delivery of experiences with school learners and families as part of Scotland-wide outreach programmes.

Experience and Qualities:
Required qualifications and experience:
· Educated to at least degree level in a science or related discipline – or lived experience as an alternative to a formal qualification.
· Experience of developing and delivering science learning experiences.
· Excellent communication and organisational skills with strong attention to detail.
· Some flexibility to work during school holidays and outside normal working hours.
· Enthusiastic, pro-active and friendly attitude.

Desired qualifications and experience:
· Experience of training others to deliver science engagement.
· Experience of working in a science centre or museum setting.
· Clean UK driving licence.

To apply, please email your CV and cover letter to peopleandculture@dynamicearth.org.uk

Director

Stills wishes to appoint a new Director, committed to elevating Stills’ national and international reputation through strategic management, creative programming and innovative income generation. This is an exciting opportunity to shape the future of one of Scotland’s longest-running contemporary arts organisation.

Person Specification:

The ideal candidate(s) will likely demonstrate
– 5yrs+ experience in a senior role in the arts
– knowledge of the arts sector in Scotland
– proven ability in managing and developing staff
– proven ability in annual planning and managing a budget
– ability and willingness to manage change and seek innovative solutions
– openness to working flexibly with occasional unsocial hours (weekends and evenings are sometimes required)
– entrepreneurial flair to fundraising and income generation
– experience in presentations and public speaking
– familiarity with PR and marketing, their strategic development and execution

The Director will be expected to work across the following areas:

Strategic Management & Leadership

– Ensure a process of strategic planning in conjunction with the Board
– Engage with policy in the cultural sector, in and beyond Scotland
– Lead the definition of Stills’ operational plan and the executive delivery

Programming

– Lead the design and delivery of a programme about photography as a creative practice. This includes exhibitions, lectures, courses, a creative school, and more.
– Ensure artistic and financial credibility
– Engage deeply with diverse and growing audiences

Advocacy & Marketing

– Represent Stills to stakeholders and media; be a figurehead and spokesperson.
– Contribute to the arts and cultural sector dialogue within and beyond Scotland.

Financial Management

– In conjunction with the Finance Manager and Chair of Finance & Personnel Committee, inform the setting and management of Stills’ annual budget/s for approval by Stills’ Board.
– In a challenging funding environment we expect the Director to explore, develop and implement new ways of delivering key objectives.

Income Generation

– Lead the work to develop income generation and fundraising.
– Forge and maintain key relationships so as to optimise income generation.

Human Resources

– Work to advance best-practice processes and delivery.
– Further develop a nurturing, supportive and fair work environment, meeting and advancing our overall goals.
– To develop and conform with environmental matters and policies and ensure policies on Equalities, Diversity and Inclusion are rigorously applied.

General Management

Work with Staff and Board as appropriate to ensure:

– effective systems are in place to deliver the mission, aims and objectives
– Stills complies with statutory and company obligations
– a team approach to planning and delivery is maintained
– a productive and appropriate working environment is maintained,
reports and meetings with Board, staff and stakeholder meetings are planned and delivered to schedule
– appropriate evaluation and review processes are in place.

This is a full-time position, working in a hybrid flexible environment with a mixture of home working and working from our premises in Edinburgh, with a minimum of three days on site.

We are an equal opportunity employer and encourage applications from everyone and do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, disability or any other protected characteristics.

Stills is aware that flexible working models are crucial to accommodating disabled people in the labour market. We encourage applications from those who define themselves as disabled under the Equality Act 2010 (including deaf and neurodivergent people).

If you require any adjustments during the recruitment process, such as alternative application formats or receiving interview questions in advance, please get in touch with Cheryl Connell at cheryl.connell@stills.org

Applications
To apply for the role of Director, please send a CV and a supporting statement (no more than 500 words) to Cheryl Connell at: recruitment@stills.org

Please also use this email if you would like to ask any specific questions about the role.

Electrician

Thank you for your interest in the post of Electrician with Historic Environment Scotland (HES), based in Edinburgh. This is a permanent and pensionable appointment.

You will be required to carry out planned preventative maintenance (PPM) tasks and minor installations within key sites: Edinburgh Castle, Palace of Holyroodhouse, Bute House, Holyrood Park, ensuring public safety and compliance with current regulations.

This is a chance to join a busy and dedicated team of staff working in some of the highest profile scheduled ancient monuments in the country.

Grounds Maintenance Operator – HES/24/155

Thank you for your interest in the post of Grounds Maintenance Operator with Historic Environment Scotland based at Antonine Wall Depot. This is a permanent and pensionable appointment.

You will be responsible for the conservation and maintenance of the Antonine Wall and potentially other Historic Scotland monuments within the South Region with specific focus on carrying out grounds maintenance duties in the Falkirk and Central Area of Scotland.

Ground Maintenance Operator – HES/24/118a

Thank you for your interest in the post of Grounds Maintenance Operator with Historic Environment Scotland based at Dirleton Castle Depot. This is a permanent and pensionable appointment.

You will be responsible for the conservation and maintenance of the Dirleton Castle Garden and other Historic Scotland monuments within the South Region with specific focus on carrying out grounds maintenance duties in the East Lothian region.

Cook

This is an exciting and varied role in the Food & Beverage team at Culloden Visitor Centre. Based in our Café, you’ll prepare food for a high-quality, sit-in café and grab-and-go takeaway menu, helping to generate the income that enables our charity to care for this world-renowned historical site.

You will ensure that visitors from across the globe have an enjoyable experience here through excellent service standards and menu availability. You will be responsible for the daily operation of the kitchen, and achieving targets through efficient, safe food production practices.

Key Responsibilities

Deliver a high-quality food offer for our high and low season, relevant to our Culloden customers (visitors, events and functions) and Visit Scotland’s Taste our Best principles.

Contribute to menu development, making creative, practical and cost-effective choices for food production and presentation.

Ensure high standards of kitchen hygiene, cleanliness and tidiness, keeping up-to-date compliance documentation (HACCP, COSHH checklists and temperature sheets).

Work alongside the management team to ensure all food and non food items are ordered, and stock is controlled to the highest standard

Ensure food production adheres to allergen guidelines, in particular Natasha’s Law, and support the implementation of upcoming laws, e.g. displaying nutritional value & calorie counts.

Minimise wastage and identify potential savings to achieve targets for cost of sales, gross profit and environmental sustainability.

Ensure the upkeep and safety of equipment and utensils used within the catering outlets.

Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.

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Facilities Manager

Craft Skills Maintenance Worker

CRM and Direct to Consumer Lead (Fixed Term Contract)

Visitor Services Supervisor – Food and Beverage

Visitor Services Assistant

Learning and Engagement Officer (Schools and Public Programmes)

Learning and Engagement Officer (Community Programmes)

Director

Electrician

Grounds Maintenance Operator – HES/24/155

Ground Maintenance Operator – HES/24/118a

Cook

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