Full Time

Marketing Manager, Maternity Cover

Camera Obscura & World of Illusions are looking for an experienced and talented marketing professional to take on the role of Marketing Manager for an 8 month maternity cover. The role of Marketing Manager, Maternity Cover will involve every possible aspect of the Marketing and PR mix and work to action current marketing and promotional plans already in place as well as to seek new opportunities and bring fresh thinking to the organisation, during what has been a challenging time post Covid-19.

The Marketing Manager, Maternity Cover will work closely with the Management team and will lead on planning and executing the Marketing Strategy which is primarily designed to attract visitors, with a keen awareness of our capacity issues, and to increase revenues from all sources.

The Marketing Manager, Maternity Cover will be expected to start mid-July/August 2021 until March 2022. As the only member of the marketing team you will have a marketing degree or similar qualification, along with a minimum 3 years’ experience in Tourism Marketing and a demonstrable track record of achievements.

Waterway Operative

Scottish Canals are recruiting for a permanent Waterway Operative to join our team located in the Lowlands area along the Union Canal. If you enjoy working outdoors, keeping our canals and towpaths safe and clean and giving great customer service then this could be the role for you.

This role attracts a living wage salary + allowances of 10% variable roster, 5.75% summer/ winter. Scottish Canals also offers a generous annual leave entitlement of 34 days rising to 39 after 5 years (inc. public holidays), along with enhanced company sick pay, discounted shopping vouchers, and a contributory pension scheme with up to a 10% employer contribution.

Day to day tasks:

– Comply with SC’s Health & Safety policies and defined standards. Report incidents, accidents and near misses. Support and contribute to ‘Behavioural Safety’.
– Maintain accurate records as required such as timesheet, HAVs records etc.
Complete point of work risk assessments and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) are appropriate for the task in hand.
– Ensure that the customer experience is maximised by providing outstanding levels of customer service, including anticipation of and response to customer-related issues
– In accordance with Scottish Canals standards promote the organisation by maintaining a professional approach at all times.
– Undertake the operation of structures e.g., locks, bridges and sluices in a safe and efficient manner.
– Undertake key duties associated with the daily operation and maintenance of the waterway and waterside e.g. towpath vegetation management, painting, litter collection, fencing repairs, pontoon redecking etc.
– Operate appropriate plant & tools commensurate with the task in hand (having – achieved the correct competencies / training).
– Provide a first response for any emergencies/incidents that may occur on the waterway.
– Support asset inspections. Identify and report any structure failures, breaches, and damage or pollution incidents to Supervisor or Engineers.
– Participate in the working and standby rota as directed, including out of hours water/ flood control duties
– Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken
– Work outside in all weathers
– Occasional travel to other Scottish Canals locations

Skills and experience required:

– Experience of working within relevant environment e.g. a busy customer service environment, general vegetation management and general asset management.
– Experience of working as a key member of a small team
– Experience of computers and smart phones including email, online training, digital diaries and task-specific software
– Strong experience of maintenance skills, such as painting, fencing, concreting, welding/metal work, use of hand tools and small power tools, minor plumbing and preferred use of tractors or excavators
– Experience of administrative tracking eg: data recording using computerised or manual systems
– Able to communicate effectively with other team members and locations to allow for the efficient operation of the waterway.
– Must have a full UK driver’s licence.
– Preferred experience of working with boats or in a marine environment

The successful candidate will be able to demonstrate the following qualities:

– A positive, ‘can do’ attitude
– Safety awareness
– Strong team-working ability
– Time management skills
– Problem solving capability

The post is 5 days over 7 working a variable roster over the calendar year. You will be required to participate in a standby roster to undertake out of hours water/flood control duties.

Seasonal Waterway Operatives

Our pace, personality and people make us amongst Scotland’s top visitor attractions. If you’re interested in outdoor working, international visitors, events, and boating then this could be the perfect job for you.

Scottish Canals are offering seasonal opportunities for 2021 with flexible working patterns and hours. We have roles based in around the Forth and Clyde Canal with bases in Glasgow and Falkirk.

In our waterway operative roles, customer service is key regardless of whether our visitors travel by boat, bike or boot; so we are looking for confident communicators who enjoy meeting and helping the public. You will advise visiting tourists and boaters about the locality and assist craft through the locks. As well as this, you will take responsibility for the surrounding area including grass cutting, litter picking and some minor DIY and maintenance such as painting and weeding.

Skills and experience required:

Basic DIY skills are advantageous
Customer service experience and strong communication skills
Health and safety awareness
Team working experience
A full driving licence is essential, as well as access to your own transport

Creative Programmes Assistant

Full time, fixed term 22 months

We are looking to recruit a self-motivated and enthusiastic individual to work as part of our Creative Programmes team, based in Inverleith House, Edinburgh. The working hours will generally be 9am to 5pm, Wednesday to Sunday ( 5 over 7 days). Applicants should be available to start work prior to Wednesday 28 July 2021.

Applicants should be graduates or have equivalent work experience, be highly organised and possess excellent communication skills. An interest in art, culture or nature is essential.

A full job description and person specification can be downloaded from this page.

Interested applicants should send a CV and covering letter outlining the skills and experience they could bring to the post, along with a completed equal opportunities questionnaire to recruitment@rbge.org.uk no later than 12pm on Wednesday 2^nd June. Interviews are likely to be held on Monday 14^th June.

If you have not heard from us within 2 weeks of the closing date please assume that your application has not been shortlisted.

Senior Conservation Technician Paper

SENIOR CONSERVATION TECHNICIAN – PAPER (Band 6)
FULL-TIME, FIXED TERM (10 Months)

Communications Officer Band 5

This key role leads on engaging with and inspiring new and existing audiences by promoting and publicising the full range of work that takes place across our Galleries. This includes world-class art exhibitions, learning and engagement events and initiatives, conservation work, capital projects and income generation through our shops, cafes and other activities.

Members of the communications team work in partnership with external stakeholders and in collaboration with colleagues across the organisation in curatorial, fundraising and other departments. The team has close links with our audiences, the collections, exhibitions, marketing, digital and publications.

Under the direction of the External Communications Manager, this role supports the development and delivery of integrated communications plans for exhibitions and projects within and across venues as well as online activities. The Communications Officer makes a key contribution to the team’s core function of producing creative content and communications that engage our identified audiences.

This includes the widest range of press and media, including online and print publications, broadcast media, social media, digital channels, and specialist art and trade publications, as well as social media posts and campaigns, and creating content for our website and third party platforms.

Collection Information Data Coordinator

Job Summary
The aim of the role is to facilitate enhanced management and accessibility of the collection, through data integration.
The Collection Information Data Coordinator will investigate the range and quantity of collection information held across the organisation, including descriptive and narrative data, and will analyse, synchronise and migrate this data so that it is held in the appropriate format and system, and is aligned with standards defined both within the organisation and by external industry authorities.
The role will identify and implement ongoing data improvement tasks to enable data integration with in-house and external systems and technologies as the organisation continuously evolves its digital capability. The role will become the point of contact for collections data standards, linked data and data reporting.
The role will report to the Head of Collection Information & Digital Asset Management.

Stock Controller

BOTANICS TRADING COMPANY LTD
Stock Controller
Full Time position based in Edinburgh (37 hrs. excluding meal breaks)
Starting salary £20,753 (Monday to Friday)

The Botanics Trading Company Ltd (BTC) seeks to appoint a full-time Retail Stock Controller based at the Botanics Shop situated in the Royal Botanic Garden Edinburgh. Applicants must have past stock control experience in a busy retail environment or comparable setting. Candidates should possess strong and confident communication skills, the ability to work closely with the retail teams both in Edinburgh and at our regional gardens as well as with RBGE staff and external suppliers. Applicants should be well organized and able to prioritise tasks and resolve stock issues, in order to maximize sales and achieve budgeted targets.

A full job description and person specification which outlines all of the essential and desirable criteria for this post can be downloaded from our website,

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted.

No recruitment agencies please.

Assistant Catering Manager

The Scottish Seabird Centre is a conservation and education charity. Our purpose is inspiring and educating people about the Scottish marine environment, motivating them to care for it, and supporting conservation projects. Based in North Berwick, East Lothian we overlook the spectacular Bass Rock and islands in the Firth of Forth. We welcome around 200,000 visitors to the Centre each year.

We’re looking for an enthusiastic, friendly person who is motivated to provide an excellent offer in our café, leads by example on customer care and professionally handles customer compliments and complaints. You’ll be a team player and, as part of our visitor experience management structure, will need to undertake the tasks of the designated Centre Duty Manager on a rota basis.

Please visit our website for the full job description, we look forward to hearing from you.

Assistant Restaurant Manager

Tearooms – Assistant Restaurant Manager

Mackintosh at the Willow are excited to announce that we are adding to our team! Come and work with our amazing management team in one of Glasgow’s most celebrated buildings! Experience preferred, must be able to work in a fast-paced environment and demonstrate strong customer service and managerial skills.

A bit about us:

Located at 215-217 Sauchiehall Street, the original Willow Tearooms building has undergone an extensive restoration in a bid to return the building to its former glory of when it originally opened in 1903.

Mackintosh at the Willow operates as anon-profit creating training, learning, employment and other opportunities and support for young people and communities.

As well as our iconic, fully licensed tearooms, roof terrace & street café; we also have meeting and events rooms, a creative learning and education department and an exciting exhibition and retail store.

All about the job:

As a member of our front of house management team you will be expected to be able to work in a fast-paced environment and take responsibility for your given station. This is a customer facing role so the candidate must display strong customer service skills. At least two years’ experience in a senior role in the hospitality industry is preferred.

Training will be provided however knowledge regarding the following is beneficial to the job role and is expected as part of the candidate’s duties:

– Cash up knowledge

– Managing a team

– Providing a friendly and efficient service

– Knowledge of Charles Rennie Mackintosh and the refurbishment project of the Tearooms

– Ability to control a busy restaurant and work to targets

– Assistance in stock control

Essential skills

·Fantastic communicator with the ability to problem solve and think on your feet

·Ability and experience of working in a fast-paced environment

· People Management Skills

·Experience of managing rotas and cash

·A passion for Glasgow’s heritage and a willingness to enthusiastically share this with our clientele

Rewards:

Opportunities to improve upon your skill set with the long-term possibility of working in other departments of the heritage site.

Opportunity to learn more about Scottish Heritage and connect with likeminded individuals

Opportunities for progression throughout

Uniform and locker provided

Job Type: Full-time (37.5 hours per week)

Training & Development

Pension contribution

Fantastic work/life balance and sociable working hours.

Salary: starting from £19,000 p.a

If you think you will be a great fit for our unique and fantastic team, please send a CV and Cover Letter via the details indicated on the job ad.

Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996).

Team Leader Helix

Are you energetic, dynamic and creative with the vision and skills to lead the further development of one of Scotland’s major tourist attractions?

The award winning Helix has transformed 300 hectares between Falkirk and Grangemouth to create parklands, lagoon, paths and cycle ways in addition to a new stretch of the Forth and Clyde canal topped off by two magnificent Kelpies – the world’s largest equine structures!

The successful candidate will create opportunities for community involvement within this superb visitor experience, whilst driving income growth in the catering and retail areas of the business. We need someone who has proven expertise in the management and development of large-scale facilities, outstanding partnership skills and a great track record in operational management. As you would expect with such a high-profile role you will be working at a local, national and international level to ensure that the Helix continues to deliver on its objectives.

Sales Support

Bookspeed is an imaginative, energetic, and very customer-focused place to work. Everything we do is geared to our customers’ success because we can only thrive if they do.

We are a book wholesaler and gift distributor. Our customers come in all shapes and sizes, from big multiple retailers to small owner-run businesses, from quirky gift shops to grand castles and country houses. Our mission is to make it easy for each of them to buy a range of products that is appropriate to their offer and that really contributes to the colour, style, and themes of their store. But, most importantly, a range that sells!
We’ve been doing this for over 30 years and we’re good at it because we love doing it.

The Position

For the past four years, Bookspeed achieved growth has averaged over 15% per year with the business currently seeing revenues of around £12m. The Board has plans to continue the Company’s growth trajectory with ambitious growth plans. One of the key factors in this growth is our ability to accommodate our customers’ requirements through our understanding of their business needs. By approaching these needs thoughtfully and creatively, our Sales Team delivers an excellent customer experience. The Sales Team are supported by a team of Sales Support staff and this support is a critical contribution to the success of the company. Sales Support staff are responsible for ensuring that administrative, reporting, and data provision tasks are completed swiftly and accurately.

The Role

Your responsibilities will include, but not be limited to:

Being the first point of contact for our customers, answering and responding to incoming phone calls is a large part of the role. It is essential you can keep calm under pressure, approach each call in a friendly helpful manner and reassure our customers that they have your undivided attention. Should any problems arise, it is important to approach these with a reassuring caring tone and find appropriate, sometimes, creative solutions to solve the issue.

Working with a group of named Account Managers you will:

• Input orders, credits, returns, chase missing customer deliveries, handle customer complaints
• Research information and complete supplier forms as requested by the Account Managers
• Check emails and manage the release of orders for the Account Managers that you support while they are out of the office or if you are requested to do so.

Trade show Preparations:
• Assist in the preparation of trade shows, supporting the trade show team as required.

Information management:
• You will be involved in all aspects of account opening procedures and handle the processing of account opening forms. This process is a customer’s first experience of Bookspeed’s administrative processes; speed and accuracy are of great importance.
• You will have a key role in actively maintaining our customer prospects database

General administrative duties:
• Work on the front line of contact for incoming enquiries through various channels including phone, email, livechat etc.
• Handling the orders and responding to contact from our inhouse customers.
• Assisting the senior team with various reporting needs
• Order processing and PO requests and credits for all customers
• Processing card payments securely and accurately via an online portal.

The successful candidate will:
• Be able to demonstrate a good knowledge and understanding of all Microsoft Office applications, most specifically Excel, however initial training can be provided in addition to continuing training towards greater proficiency.
• Have an excellent phone manner and get on well with people
• Have an understanding that not all customer needs are clear-cut and be willing to take flexible approaches when required
• Handle data according to GDPR guidelines
• Be well organised and have the ability to prioritise workloads in busy periods
• Be able to work both individually and collaboratively – contributing and sharing ideas as a team
• Be adaptable to the changing nature of the business and relish new challenges
• Be willing to undertake any other reasonable duties required by the company
Previous experience in a similar role will advantage the applicant but is not essential. An eagerness to learn new skills, embrace change and enjoy success is essential.

Terms and Conditions

Bookspeed is an equal opportunities employer. Company Rules, Health and Safety information and a Contract of Employment are issued at the start of employment. Full-time staff receive 30 days holiday per year, pro-rata for part-time staff.
This position is full time, 37.5 hours per week. We operate Monday to Friday; from 9.00am to 5.00pm. Full-time staff have two paid breaks of 15 minutes each and an unpaid break of 30 minutes at lunch-time.

Salary
£ 19,000 + DOE

How to apply:
Please apply by email to Neill (neill@bookspeed.com), Sales Support Manager with your CV and cover letter, describing your suitability for the role.

Closing date for this position is the 25th of May 2021, although we may end the application process early if a successful candidate is found.

Initially this role will be based remotely in line the Scottish Government’s COVID-19 guidelines. You will be provided with the necessary equipment to your home address. When it is safe to do so, the role will then be based in our Edinburgh office in Leith.

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