Full Time

Assistant Retail Manager

Dalwhinnie Visitor Centre

Permanent – Full Time

Closing date – 7th November 2021

About Us 

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Dalwhinnie is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering extraordinary and memorable experiences for customers. Part of the Management team comes with the responsibility of providing attentive and quality service to visitors and the team. You will lead the day-to-day management of the full Brand Home operations which include; experience, retail, F&B and ensuring compliance. You will be encouraged to run overall operations, leading by example, and prioritizing time on the shop floor in order to encourage the team to deliver premier service.

As the Assistant Retail Manager, you will be passionate about ensuring that store operations are running smoothly, efficiently and to a world-class standard. You will be a motivating presence, creating a collaborative work environment and leading the team in terms of operational excellence, ensuring scheduling, deliveries, inventory, communications and compliance are maintained for the store.

You will assist the Regional Brand Home Manager with all on-site retail functions, including oversight of retail operations, staff scheduling, inventory and stock control, opening and closing, pivotal initiatives, systems guide, and overall support the Brand Home operation.

You will ensure the visitor experience operation is ran with excellence, providing strong and inspirational leadership while crafting an inclusive environment for your team to achieve set goals to ensure we are operating at an elite level. Ultimately, you will set the tone for customer engagement, encourage people to discover Scotch whisky, and promote responsible drinking. As a line manager you will be responsible for coaching, mentoring, and encouraging the Brand Home team and crafting focused development plans for your direct reports.

This role will require weekend and evening work, with opening and closing responsibilities.

About You

This is the perfect position for a dedicated individual with experience in fast paced retail environments and facilitating extraordinary customer experience through operational excellence. With shown retail operations management experience within a retail or hospitality brand, you will have a consistent record of customer service, delivery of targets and leading engaged and passionate teams. Interested in technology and retail innovation, you will have the ability to solve sophisticated problems in order to create unforgettable customer experiences.

You’ll be an inspirational leader and empower others to work collaboratively with a positive and enthusiastic approach and the ability to develop, support, train and encourage the team to strive for the best and ensure that you are all set up for success.

You will have a proven track record of working at pace, responding to sales performance, handling multiple priorities and you are results driven with an attention to detail. You will be able to monitor and manage financial KPI’s and be able to implement and execute processes and procedures. Along with this you will be able to harness your expert knowledge within operations, leading front of house teams and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Compliance, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically. Ideally you will have proven ability to develop strategy and fluently translate this into commercial and operational success.  You will be required to work multiple technology systems for rostering/planning/ticketing etc.

Full training will be provided for you, we just look for individuals who are either passionate or have a desire to become true brand ambassadors for our whisky portfolio.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying. 

CHARACTER IS EVERYTHING 

Assistant Experience and Events Manager

Dalwhinnie Visitor Centre

Permanent – Full Time

Closing date – 7th November 2021

About Us 

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering outstanding and memorable experiences for customers. Part of the Management team comes with the responsibility of providing attentive and quality service to visitors and the team. You will lead the day-to-day management of the full Brand Home operations which include; experience, retail, F&B and ensuring compliance. You will be encouraged to run overall operations, leading by example, and prioritizing time on the shop floor in order to encourage the team to deliver premier service.

The Assistant Experience and Events Manager is an integral role responsible for crafting and implementing our experience and events strategy in collaboration with the Regional Brand Home Manager and central Marketing team. You will lead and be responsible for the delivery of the Brand Home experience programme, on and off-site events, and festivals. This will involve having your finger on the pulse on industry trends to ensure we are providing leading experiences and events.

The Assistant Experience and Events Manager will have a strong overall understanding of rostering large teams, leading various front of house sectors and have a strategic approach to help develop and build all Experience operating procedures to ensure our guests leave with an unforgettable experience. With a customer first mentality, you will be responsible for the smooth operations, including but not limited to staffing, inventory management, behind the scenes operations, product knowledge, experience marketing execution, and event management.

This role will require weekend and evening work, with opening and closing responsibilities.

About You

This is the perfect position for someone with strong management experience within a high-end visitor experience/hospitality business/events operation where world class service is a minimum expectation. You’ll be an inspirational leader and empower others to work collaboratively with a positive and enthusiastic approach and the ability to develop, support, train and encourage the team to strive for the best and ensure that you are all set up for success.

You will have a proven track record of working at pace, responding to sales performance, handling multiple priorities and you are results driven with an attention to detail. You will be able to monitor and manage financial KPI’s and be able to implement and execute processes and procedures. Along with this you will be able to harness your expert knowledge within operations, leading large front of house teams and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Compliance, Finance, and Leadership teams.

Full training will be provided for you, we just look for individuals who are either hardworking or have a desire to become true brand ambassadors for our whisky portfolio.

CHARACTER IS EVERYTHING 

Hospitality Supervisor

We are Conifox Adventure Park, a fun family-run attraction located in Kirkliston, 20 minutes from the centre of Edinburgh. The Adventure Park has lots of outdoor fun for adults and children of all ages. Our newly opened Activity Centre covers 35,700 square feet and boasts a large adventure play frame, a toddler play frame, a toddler role-play town, 3 party rooms, a 200-capacity function suite and a 400-seater café selling the best freshly prepared food.

What will the role of Hospitality Supervisor entail?
Conifox Adventure Park is looking for a hospitality supervisor to join our ever-developing team as our business grows. As a Hospitality Supervisor for Conifox, you will be responsible for overseeing your department to deliver an excellent visitor experience by using the Conifox standards.

• You will be the face of the outlets, communicating with the kitchen and the visitors alike ensuring a smooth and memorable experience
• Have the ability to work in different areas of Hospitality including Café, Restaurant, Events and Functions.
• Supervise Food and Beverage Outlet operations across all food and beverage outlets
• Communicate and delegate tasks to the team
• Ensure compliance with brand standards and health and safety standards
• Effective time management and communication skills
• Manage visitor queries in a timely and efficient manner
• Assist Hospitality management with achieving financial targets
• Carry out cleaning duties as assigned to you in any of the hospitality outlets and an awareness of Safety and Security policies and procedures

As a Hospitality Supervisor, you will work 5 days per week, including, but not always, weekends and bank holidays

How do I apply?
For more information, or to apply for this position please send your CV to our Hospitality Manager, Ryan Murrell – ryan@conifox.co.uk.

Shop Manager

The Royal Botanic Garden Edinburgh (RBGE) is a 5-star visitor attraction in the heart of Edinburgh and one of the world’s leading botanic gardens. Together with three regional gardens, Dawyck, Logan and Benmore, its mission is to ‘Explore, conserve and explain plants for a better future’. All profits raised through its retail operations support the important research work of the garden. The garden is embarking on an ambitious capital project – Edinburgh Biomes – to redevelop its glasshouses over the coming years. There are two shops at the Edinburgh site: the recently refurbished main shop in the John Hope Gateway and an exhibitions shop at Inverleith House.

We have an exciting opportunity for a Shop Manager based at our Edinburgh site. you will be responsible for the day-to-day management of a retail team of around 10-12 staff, driving sales and profitability, working with the management team on seasonal planning and ensuring the smooth running of the retail operation and the delivery of 5-star customer service. You will also be the key point of contact for the retail teams at our regional gardens in relation to operational matters, staffing, stock replenishment and visual merchandising and will conduct seasonal site visits.

Candidates should possess strong organisational and leadership skills and have proven experience of managing and motivating staff in a retail setting, as well as delivering 5-star customer service, driving sales and delivering excellent visual merchandising standards. A confident and outgoing personality and the ability to work with both the retail team and staff across the organisation to deliver objectives is essential.

A full job description and person specification which outlines all of the essential and desirable criteria for this post can be downloaded from our website https://www.rbge.org.uk/about-us/working-with-us/vacancies/

Applications should be made by way of CV and a covering letter which outlines your experience and suitability for this post to recruitment@rbge.org.uk by end of day Sunday 31^st October 2021.

Digital Content Executive

The Royal Botanic Garden Edinburgh (RBGE) is looking for a Digital Content Executive to join its Marketing and Communication team.

An enthusiastic team player, you will manage and grow our social media activity and online communities – from content creation, moderation, relationship building to optimisation.

Our social media channels significantly contribute to the organisation’s reputation by sharing rich science, horticultural, educational and visitor content. You will work on a daily basis with colleagues to extend the reach of our voice and generate compelling content – including words, video and photography – that delivers RBGE’s vision, mission and values in an engaging way.

By evaluating and measuring our social media activity, you’ll make sure that we are increasing awareness and engagement through all we share.

Applicants should be qualified to degree level, or have equivalent experience in a related subject, with relevant experience in social media management and the production of digital content. Applicants must also possess excellent copywriting and communication skills, with the ability to multi-task and work to tight deadlines. They must also be skilled in video camera operation and video editing. Knowledge of CRM systems for data management are desirable.

Full details of the post, including a job description and person specification can be downloaded from our website. The flexibility to work at short notice and out of normal office hours will be required.

Interested applicants should send a CV and covering letter which outlines your suitability for this post as well as a completed equal opportunities questionnaire to recruitment@rbge.org.uk by Friday 29 October 2021. Interviews will be held in the week commencing Monday 15 November 2020.

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted.

No recruitment agencies please.

Visitor Services Supervisor

PURPOSE OF THE ROLE:
To provide operational coordination and supervision of retail, visitor services, functions and events, in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors, guests and members, and help ensure commercial, financial, and conservation objectives are achieved. The Visitor Services Supervisor will also provide administrative support in the running of the property and share Duty manager shifts.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and, with delegated responsibility for duty management is very often the “face” of the Trust to visitors, guests and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

Sales Manager : Exclusivity Venue

The Place:

Xpress Recruitment are currently working in partnership with one of Scotland’s leading Corporate and Private Event Companies. As many industry sectors starts to re-open our client has experienced an above spike in bookings and enquiries regarding “Events and Wedding ” for late 2021 into 2022. To help support and continue to build on this encouraging sales pipeline our client is looking to recruit a new “Sales Manager” to be based at one of their Prestigious Venues based within the Edinburgh Lothian’s. Our client during lockdown has invested heavily in their internal infrastructure and like most organisation they have also gone through some painful restructuring with this now all behind them know they firmly belief this is a cracking opportunity for a sales driven individual to join the national sales team at this time.

The Job:

As the successful Sales Manager you will be fully responsible for generating “new business opportunities” for this unique venue as well as having the backing of a large brand to help you tag into additional resource to help you tailor your venue or other venue requests should clients require alternative choices. Working closely with the Venue GM and Regional Area Venue Sales Director you will concentrate in developing sales opportunities around 3 key sales revenue streams ” Private Weddings” “Seasonal Events as an example Xmas Party Nights or indeed focusing in on sales, events and community engagement. You will be responsible for developing the sales strategy, maintaining a detailed sales database which has been specifically designed and bespoke to the organisation and supporting the social media platforms.

The Person:

The ideal candidate for this Sales Manager role will currently be working in the events or Hotel MICE arena, or you might perhaps be from the leisure sectors in either a Sales Manager, Sales Executive, or a Sales Co-ordinators position. You will be focused on developing your sales career and bring with you all the motivation and drive that is needed for success. This is a great opportunity to work alongside a highly experienced team who have a fantastic track record in developing their employees and creating opportunities to develop.

A knowledge of Venues or indeed if you have been based within perhaps a Hotel environment and responsible for Wedding’s or Private events sales and you have a creative events mind and now looking to take that step into a sales focussed remit then this opportunity would be beneficial step

The Rewards:

Our client is offering a competitive salary of £30,000 plus bonus and package to the right candidate. If you want to hear more about this opportunity, please get in touch with the team @ Xpress today on 0131 440 1960.

Catering & Hospitality Manager

Job description
Job Title: Catering & Hospitality Manager

Location: Deep Sea World – Fife

Contract Type: Full Time, permanent contract, working 5/7 days, 40 hours per week

Salary: £24,000 per annum

This is an exciting opportunity for a catering & hospitality manager with a passion for food and guest service to join our team at Deep Sea world.

We offer sociable working hours, the aquarium is open all year round apart from Christmas Day and New Year’s Day between 10am and 5pm/6pm. There is free on-site staff car parking, free entrance for family and friends to all our UK parks and those in Europe too, a friendly, nice environment in which to work, discounts in the gift shop and restaurant plus a free dive the sharks!

At Scotland’s National Aquarium, located beneath the world famous Forth Rail Bridge, in North Queensferry we offer visitors the chance to experience the UK’s longest underwater viewing tunnel, mysterious coral reefs, majestic sharks and our amazing seal sanctuary. Over 40 displays, including the 4.5-million-litre Underwater Safari with its walkthrough tunnel, are home to hundreds of fascinating creatures, ranging from seals and seahorses to stingrays and giant sand tiger sharks.

As a business we are committed to promoting a diverse and inclusive community of employees where we can all be ourselves in an accepting environment. We are keen to increase diversity throughout our business and build a stronger team at Deep Sea World.

We are also here to sell fun and this is what makes us so unique. Each day we look at working in a fun and friendly environment. So, if you have a passion to work in the leisure industry and can offer outstanding customer service to all our visitors, then we may just have the job for you.

Responsibilities

· Planning, driving and achieving budgeted revenue targets.

· To manage plans and purchasing of stock and supplies, reacting to change in demand and logistics

· To drive the operational performance of the Catering team to achieve the highest standards of guest service, hygiene, cleanliness, teamwork and record keeping.

· Work as part of a team, preparing food and cooking menu items to a high standard and ensuring visitors are served their orders quickly and efficiently.

· In liaison with with UK catering team and Aspro Parks catering teams negotiate appropriate pricing, continuity and supply strategy with suppliers, whilst encouraging good relationships with suppliers

· To train, develop, manage and motivate the Catering team to increase sales and ensure efficiency

· To ensure that all visitors receive excellent customer service at all times from Catering Team members by being approachable, friendly, knowledgeable and polite

· To develop a hospitality culture focussed on delighting guests by exceeding their expectations

· As part of the wider aquarium management team, covering Duty Management you will also carry out other responsibilities as required, including crisis management, operational issues, staff training, paperwork/ record keeping, health and safety etc.

About you!

Please note the following criteria are required in order to be successful in gaining this post at recruitment and to be able to effectively undertake the duties required.

Please ensure that you are confident that you can meet all the essential criteria before pursuing an application. Applicants who do not meet the essential criteria will not be considered for the role.

Desirable criteria will be used to differentiate between candidates, who meet all the essential criteria but are not automatically required, as they can be developed once appointed into the post.

Essential

– Minimum of 1 year management experience in catering/ hospitality

– Passion for food and service

– Thrive in a fast paced environment

– Excellent communication skills

– Smiley, friendly personality

– Adaptable and versatile

– Strong Financials

– Self motivated

– Attention to detail and standards driven

Desirable

– Good product presentation/merchandising

– Functions/Parties/Events experience

– Queue Management

– Till operation/cash management

– Working to sales targets

– Stock control/management

– Knowledge of Microsoft Office

– Previous experience in a visitor attraction role

– Basic hygiene certificate

– First Aid training

– Any relevant Health and safety certification such as IOSH, Fire Warden, Working at height etc

Why work for us?

Aspro Parks is a multinational company which operates more than 85 leisure attractions in Europe. Here in the UK Aspro owns Blue Planet Aquarium, Deep Sea World, Bristol Aquarium, Tynemouth Aquarium, 3 Blue Reef Aquariums, Smugglers Adventure and Oakwood Theme Park.

Our business depends on our visitors enjoying their experience, whether that’s leaving our aquariums inspired to care more about the environment, to thrill-seekers riding Drenched, one of the tallest, steepest and wettest water rides in Europe! It takes a very diverse and richly talented team to keep the show on the road and we work hard in getting these individuals on board!

Here at Aspro, we make sure our employees are well taken care of. We recognise that their hard work and dedication are the driving force behind our success. Our work environment is built on mutual respect and professionalism. We have a team of highly knowledgeable individuals with the experience and technical expertise to ensure we are the best at what we do!

We’re looking for individuals who want to join the Aspro team and live our values of:

• Customer Service

• Honesty

• Respect

• Focus on Results

• Teamwork

• Personal development

How to Apply

If interested, please apply using your CV & covering letter via our indeed page.

Your cover letter should highlight why you would be able to fulfil this key role within the organisation and clearly demonstrate how you meet our requirements.

We do recognize the time and effort it takes to apply for a position, however as an employer of choice we receive a high volume of applications and in the interests of economy, Aspro UK does not notify candidates who have been unsuccessful in their application; consequently if you have not heard from us within 4 weeks of the closing date, please assume that you have not been successful on this occasion.

Equal Opportunities

Aspro UK are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Closing Date: Thursday 14th October 2021

Job Types: Full-time, Permanent

Salary: £24,000.00 per year

Property and Estates Project Coordinator

The role

Plan, organise, develop, and coordinate the Property and Estates elements of delegated capital projects at Edinburgh Zoo, defining and developing and recommending appropriate actions in support of RZSS’ vision and mission, ensuring all contract information is in place to deliver a safe coordinated project.

This is a full time fixed term position for 18 – 24 months where the working hours are 37.5 hours per week and weekend working may be required.

Some of the things you’ll do:

* Contribute to various stages of delegated P&E projects including the works being assessed, prepared, scheduled and allocated.
* Contribute to the development, implementation of systems and processes which ensure that projects being undertaken are aligned with other, planned works carried out by other areas of the service
* Provide effective guidance to assigned groups to identify and implement service improvements
* Contribute to and monitor P&E project budgets
* Tender project work when required in accordance with agreed standards, producing accurate tender documents to ensure projects can be priced to provide best value for budget
* Manage and co-ordinate the work of sub-contractors, to ensure it is carried out according to agreed quality standards, budgets and timescales.

What we’re looking for:

* You’ll be educated to HNC in Construction Management or equivalent
* Understanding of basic principles of structural design, ability to work to design drawings
* Excellent analytical skills, with the ability to interpret complex financial and performance information
* Experience of implementing and working within, particularly from a client’s responsibly viewpoint, CDM 2015

We offer a range of great benefits which can be found at www.rzss.org.uk/about-rzss/staff-benefits

For details on how to apply and further information on what the role involves and essential/desirable criteria – please visit the RZSS Job Opportunities page.

Visitor Services Manager – Food & Beverage (Newhailes)

JOB PURPOSE

You will be responsible for the operational delivery of the café, event catering and ice cream parlour at Newhailes working closely with the property chef. Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined-up service provision.

KEY RESPONSIBILITIES

Visitor Catering Experience
• Overall responsibility for the management and delivery of the catering facilities at Newhailes House and Gardens. This includes, but is not limited to, the Stables Café and The Dairy Ice cream parlour.
• Ensuring innovative ideas and current trends in catering are constantly being delivered in all outlets on site
• Setting objectives and being responsible for the overall, day-to-day running of the catering operations
• Leading and managing a team of staff; managing performance, recognising training needs and potential as appropriate
• Managing budgets – ensuring that, as a minimum, the financial targets agreed with, in line with the budget are met
• Devising, costing and sourcing menu items and consistently looking at ways of maximising income through effective purchasing and creative merchandising
• Adhering to the sale of alcohol legislation, being a Premises Manager
• Regularly monitoring customer feedback, Mystery Visitor and Visit Scotland Audits and develop suitable action plans based on the results
• Being visitor/customer focused by being visible, approachable, and quick to exceed expectations in fulfilling customer needs

Health & Safety, Food Safety, the Environment
• Ensuring that the operation meets statutory requirements of Health and Safety, Food Safety and Environmental legislations and procedures
• Conducting Food Safety and Health and Safety Risk Assessments and ensuring that all standards and procedures with regards to Hygiene and Safety are established and
• Recording and reporting all accidents within the location, adhering to location and company procedures
• Ensuring all equipment is well maintained and is in good working order
• Making recommendations for renewal and replacement of equipment when required.
• Establishing and maintaining location cleaning schedules
• Ensuring that all Trust procedures and work instructions are fully understood and practiced by all employees
• Promoting and encouraging environmental improvement initiatives as appropriate within the business

General Responsibilities
• Managing food and beverage operations including the following:
o staff and volunteers (recruitment, induction, development, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards.
o budgets (setting, phasing, monitoring, pro-active and re-active adjustments) such that finances are sustainable within the context of the wider property budgets.
o health, safety and the environment in line with stated Trust policies and approaches to ensure the health and welfare of staff/volunteers and visitors,
o recognition of the Trust’s Environmental Policy with respect to sustainable activities, including energy and water use, recycling, use of “environmentally-friendly” products for e.g. cleaning regimes, food-miles and waste etc.
o daily, weekly, yearly and longer-term operational workplans and reporting in the context of the properties’ statements of significance, annual operating plans and action plans (and contribution to these action plans) to ensure that activities are prioritised and planned to optimise the use of resources;
o administration to enable all activities within the post holders’ remit to be undertaken and recorded efficiently within Trust policies and procedures.
• Undertake other duties as and when required to support the overall operation of Brodie Castle & Estate as instructed by the Operations Manager. This will include regular weekends as Duty Manager for the property.

Nature & Landscape Data Officer

JOB PURPOSE

Accurate information is essential in order to make well informed management decisions. This position will provide a key role in maintaining and providing access to the National Trust for Scotland’s GIS system, map requests service, biological records. This will ensure spatial and biological data are used to their full potential to meet Trust objectives, processes are efficient, data quality is maintained, and information is made widely available. Support to the wider National Trust for Scotland team will also be given as required and during the final months of 2021 the officer will provide support to the Property Database & Lettings Officer in delivery of various Asset management tasks.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The Key Purpose of the role will be met by:

• Administer the NTS ArcGIS Online Organisational account
• Maintenance of the NTS Geographical Information System including all centrally stored internal and external spatial datasets to ensure information is kept up to date and relevant to all GIS users;
• Recommendation of clear protocols and methods for data management to ensure systems are efficient and data quality is maintained, whilst developing a system for making spatial information accessible to all;
• Administering the NTS Ordnance Survey account including licencing, sub-contractor licences and purchasing;
• Advising staff regarding OS licence and copyright issues;
• Providing an efficient Trust-wide map requests service to non-GIS users;
• Providing GIS training and support to staff, students and volunteers;
• Tree inspection data management and mapping support;
• Mobile data collection app creation and maintenance;
• System management of the Recorder 6 Central Biological Records Database (SQL server) including the collation and management of biological information in a consistent manner compatible with Trust and national datasets.
• Mobilisation of biological records onto the NBN ATLAS;
• Responding to biological data requests and management of data sharing agreements, ensuring compliance with General Data Protection Regulations.
• Management of the NTS National Biodiversity Network account and communications to ensure NTS input into national strategic plans;
• Volunteer management of Biological Recording and GIS Data Assistants to deliver Trust objectives.
• Supporting the National Estates Team as required

The current duties of this post do not require a criminal records (Disclosure Scotland) check to be carried out.

SCOPE OF JOB

People Management
No line management responsibility. Responsible for volunteer management and regular contact with other colleagues / volunteers / external organisations/ and the general public.

Financial Management

No budgetary responsibility. Will be responsible for ensuring Ordnance Survey and ESRI licence fees are reviewed and maintained on an annual basis and volunteer expenses are processed as required.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

The above outlines the key skills the job holder will need to possess and exercise. In addition, either knowledge of or experience in the following is required:

Essential:
 Skilled user of ArcGIS software including ArcGIS Pro and ArcGIS Online
 Skilled user of electronic data management systems such as Microsoft Excel, Microsoft Access and Recorder 6;
 Excellent IT skills (including Microsoft Office software);
 Knowledge of OS licencing, copyright, and data sharing agreements;
 Excellent communication skills combined with the ability to translate technical language to those not familiar with data management software;
 The ability to demonstrate good cartographic and report writing skills;
 Team worker, but with ability to work on own initiative to manage own projects;
 Excellent time management and organisational skills in order to manage expectations of all stakeholders;
 Experience interacting with internal/external customers;
 A methodical, rigorous approach with an eye for detail and accuracy.

Desirable:
 Degree in Geographical Information Systems, relevant natural science subject, or equivalent practical experience;
 Demonstrable experience of working with biological data;
 Experience of one or more biological data management systems;
 Volunteer management experience;
 Experience delivering GIS training at a range of ability levels.
 Experience of designing or planning databases;
 Experience of basic asset management activities such as property databases, logging property status updates with external parties, collating and submitting renewables readings, various coding/record keeping activities ;
 Empathy for the work of the National Trust for Scotland.

The Key Responsibilities, Scope of Role, and Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

Interpretation Manager – Content Development

The Royal Botanic Garden Edinburgh is one of the world’s top four botanic gardens based on the quality, breadth and depth of our science, plant collections, public engagement and education. We are at a hugely exciting time as we look to deliver the Edinburgh Biomes project, a seven-year capital build programme to restore our heritage glasshouses, redisplay and interpret our living collections (both in the glasshouses and wider gardens), create a stunning new public glasshouse, and build new research facilities.

As part of this we are looking to significantly expand our Interpretation and Design Team. We are seeking an experienced individual who can be instrumental in transforming the interpretive content of our current visitor offer to meet best practice standards. This work is required across all four of RBGE’s botanic gardens in all formats of interpretive delivery.

You will help set and apply standards for, and enhance the quality of, our content development and delivery in every area of public engagement. You will support not only the Edinburgh Biomes Project and four garden-wide interpretive suites, but also the quality of content delivery across our creative programmes and community engagement activities.

You will have recent and extensive experience of developing interpretive content through liaison with specialists and experts, for a wide range of audiences and in multiple languages. While our interpretive messaging encompasses a very wide range of subjects including people stories, history and the arts, you will require some understanding of sciences, particularly botany and biological science. Experience of developing accessible and inclusive interpretive content that bring complex scientific ideas to general audiences is essential.

More information on the role, including a full job description and person specification, can be found on our website.

Interested candidates should send a CV and covering letter outlining the skills and experience you could bring to the post to recruitment@rbge.org.uk, along with a completed equal opportunities questionnaire from our website, by midday on Tuesday 12th October. Interviews will be held in the week commencing 24th October.

If you haven’t heard from us within 2 weeks of the closing date, please assume your application hasn’t been successful on this occasion.