Full Time

Operations Supervisor

Dalkeith Country Park is a truly special place. Just a few miles from Edinburgh, it’s home to Fort Douglas adventure playground and Restoration Yard, set in a beautiful 1,000-acre country estate. With over 300 years of history, a 700 year-old oak wood and miles of waymarked trails, visitors can enjoy exploring the park before a delicious meal in our restaurant, The Kitchen, or a browse around our wonderfully eclectic retail store. You’ll also find our Wellbeing Lab offering yoga and fitness classes.

This is a hugely varied, rewarding and exciting role. No two days are the same and you will be ‘hands on’ in every aspect of park activity! Watch this short video to hear first-hand what makes this such a unique and interesting role https://www.youtube.com/watch?v=DX5eLTOzL0g.

As Operations Supervisor you will support the Facilities Team ensuring that the needs of our visitors, colleagues and tenants are met and that day-to-day operations at Dalkeith Country Park run smoothly with emergencies being responded to effectively. In addition, you will carry out small maintenance jobs and liaise with contractors on bigger jobs.

• Do you have solid experience in a similar role and work environment?
• Can you demonstrate strong communication skills with the ability to engage with a wide range of people?
• Are you able to demonstrate excellent organisation skills, a flexible approach and the ability to use your initiative?

Shifts are 7.30am to 6.30pm on a 4 on 4 off basis, with average hours being 35 – 40 per week. Additional cover for holidays and sickness will be required. A full UK divers license is essential. Supervisory experience will be an advantage.

Interested? To apply please email your CV and covering letter to recruitment@buccleuch.com.

Closing date for applications is 3 June.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

Business Manager

Eden Scott is delighted to be working with the National Trust for Scotland (NTS) who have a new vacancy across the beautiful and outstanding area of the Highlands and Islands of Scotland.

The structure of the Highlands and Islands region includes 26 properties including 11 islands and a mix of natural and built heritage key mainland properties.

Mainland property-built heritage interests include Glencoe, Glenfinnan, Culloden Battlefield, Brodie Castle and Estate, Hugh Millers and Moirlanich and the Islands, namely Fair Isle, Unst and Yell, St Kilda UNESCO Dual World Heritage site, Iona, Staffa and Canna.

This NTS area covers 35,000 ha of land, including key countryside properties of Ben Lawers, Glencoe, Kintail and West Affric, Balmacara and Torridon, five National Nature Reserves, 5192 archaeological sites and 45 ancient monuments, as well as protected seabird habitats.

My client is seeking to appoint a Business Manager – Highlands and Islands Region to work from Balnain House, Inverness with the opportunity for some hybrid working and reporting into the General Manager for the Region and supported by the Highlands and Islands Office Manager.

This is a visible and senior management role where the post holder is effectively a performance management (KPIs, revenues and costs), business planning, resource planning, business analysis, and compliance manager working on behalf of the General Manager and across Consultancy Services, Customer & Cause and Finance & Business Services.

The role reflects the devolved emphasis within the NTS and ensures business units and regions are optimising their use of resources, their efficiencies and revenue performance. It has specific responsibility, under the leadership of the General Manager, for the coordination, production and subsequent monitoring and assessment of business plans (Annual Operating Plans) and developing and producing management information. They will lead corporate governance, compliance and policy within the Region.

Key responsibilities cover the following areas:

Management of the regional office function at Balnain House
Trading performance and customer insight; business analysis
Employment and payroll management
Market analysis (competitive, trends)
Business development appraisals (product, events, capital projects)
Cost analysis and appraisals (operating costs, supply, project, resources)
Resource planning (technical services, contractors, internal resourcing)
Project planning and appraisals (conservation and commercial)
Process analysis and continuous improvement
Business planning (AOPs,)
Commissioning and appointments of contracted services
Management information and reporting within the Region/Group
Inventory planning and control: retail, foods services, property supplies.

The Business Manager ensures compliance with corporate governance and policy frameworks. This relates to areas such as schemes of delegation, procurement policies and practice, health and safety policy and general policies (technical, regulatory, and statutory, risk management). The Business Manager is therefore a business unit performance management role and corporate compliance role.

Key skills and experience required:

Applying candidates should have a CV that details:

Event Coordinator

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for an Event Coordinator to work within the Events Team and alongside other departments to ensure that a 5* customer service is provided to all internal and external clients in the planning and delivery of all Events at GSC.

We are looking for a team player with strong organisaitional skills who is dedicated to providing a high standard of client service

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Event Manager

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for an Event Manager to work with the Head of Events to ensure that a 5* customer service is provided to all internal and external clients in the planning and delivery of all Events at GSC and to ensure that both mission and commercial returns are maximised.

We are looking for someone with experience managing events and leading others to provide a high standard of client experience through organisational ability and creative input. You will have budget management experience and good commercial awareness.

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Stonemason

JOB PURPOSE

Under the direction of the Head Stonemason the role of Stonemason exists to directly deliver conservation stonemasonry repair and maintenance projects on National Trust for Scotland properties to the highest possible standards while supporting the stonemasonry team’s objectives and apprenticeship programme.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Carry out surveys and prepare working drawings of stonemasonry work to be carried out
• Research original construction materials and techniques and interpret these to produce accurate conservation work to the highest standards set by the trust and other external bodies including Historic Environment Scotland.
• Record dismantle existing structure, move, fix and build new stone in repairs, alteration and new work
• Preparing, applying and curing a variety of lime mortars harls and limewashes as necessary.
• Assist the Head Stonemason in the daily management of the apprentices; this will include onsite supervision and some recording of apprentice’s progress.
• Day to day running of the workshop, plant and equipment, including cleaning, tool maintenance, PPE maintenance, helping to review stocks of materials and equipment.
• Assist in the preparation of priced and/or timed work schedules and proposals with the aim of completing work to a schedule.
• Promote the aims and objectives of the stonemasonry team, conservation stonemasonry and the Trust. This might be achieved through external lectures on workshop activities and projects as well as representing the stonemasonry team in interviews for the media.
• Follow health and safety procedures to ensure that all work carried out complies with health and safety legislation
• Assist in the updating of the SSoW to help to improve the working environment and practices of the stonemasonry team and undertake further training where required helping deliver objectives.
• Contribute to and carry out risk assessments, COSHH assessments and method statements for the safety of the stonemasons, other staff, contractors and the public
• Help to maintain up to date information & records on workshop files regarding equipment testing, maintenance and use.

Visitor Services Manager – Food and Beverage

JOB PURPOSE

You will be responsible for the operational delivery of the Food & Beverage experience at Crathes Castle, Drum Castle, Craigievar Castle and Leith Hall (Aberdeenshire South Cluster).

Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable.

You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined up service provision.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Driving the Food & Beverage department to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.
• You will work closely with the sites Visitor Services teams and will be responsible for the visitor experience on a day-to-day basis when they are not present.
• Create a culture of ‘exceptional service, every time’. Delivering high standards of delivery and a consistently warm welcome on every occasion.
• You will ensure high standards of presentation across the properties; you may have delegated tasks within other departments and you will understand and help deliver your overall property business plan.
• Taking responsibility for opening and closing and security of buildings as well as emergency procedure implementation, duty management and providing relief cover as required
• Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to;
• Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.
• Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager) to ensure that the finances are sustainable within the context of the wider property budgets;

Ghillie

JOB PURPOSE

To assist the sporting team in managing and enhancing the game management activities on Mar lodge Estate In accordance with the Deer Management Plan. Principally this will involve the use of ATV vehicles for extraction of deer carcasses, associated larder work, and general estate maintenance duties as required.

This position plays a vital role in the practical implementation and successful delivery of the written management plans. The location of the estate in such an area of environmental significance as well as high levels of public usage means that the role is often employed in practical ways to inform and educate both staff and members of the public thus reducing the risk of potential conflict between our three core principles which are, Conservation – Access – Field Sports.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Helping to Deliver the MLE management plan and DMP, under the training, supervision and direction of a Stalker.
• Working at all times to a level of service delivery equivalent to, or above, published codes of conduct and best practice relating to areas of work undertaken as part of the duties of a Ghillie.
• Care and use of estate vehicles and machinery required to undertake the necessary duties of a Ghillie, such as ATV’s, 4WD’s, Tractors, including the maintenance and operator checks necessary for all vehicles and machinery used, as per training and manufacturers guidelines.
• To implement fully the National Trust for Scotland’s Health and safety policy.
• To extend the understanding of visitors to the estate of game management and field sports and the harmonious benefits to be experienced for both sports and conservation.
• General estate duties as required.

Business Manager

Scope of role and responsibilities

The Business Manager is effectively a performance management (KPIs, revenues and costs), business planning, resource planning, business analysis, and compliance manager working on behalf of the General Manager and across Consultancy Services, Customer & Cause and Finance & Business Services.

Their key responsibilities cover the following areas:
 Management of the regional office function at Balnain House
 Trading performance and customer insight; business analysis
 Employment and payroll management
 Market analysis (competitive, trends)
 Business development appraisals (product, events, capital projects)
 Cost analysis and appraisals (operating costs, supply, project, resources)
 Resource planning (technical services, contractors, internal resourcing)
 Project planning and appraisals (conservation and commercial)
 Process analysis and continuous improvement
 Business planning (AOPs,)
 Commissioning and appointments of contracted services
 Management information and reporting within the Region/Group

Project Administrator (PPL Project)

Location: Balnain House, Inverness with the opportunity for some hybrid working Type of Contract: 24hrs per week – fixed term 36 months

JOB PURPOSE

This fixed term role will have responsibility for administering all information, communication, monitoring and
control activities for the People Post Code Lottery funded conservation project, ensuring that all information is up to date and accurate at all times allowing us to report back to our funders in an accurate and timely manner. Co-ordinating with the Business Manager, Fundraising, Consultancy Services, Suppliers and Property teams/Stakeholders to help deliver the project on time and within budget.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Project correspondence (mail, email, and telephone).
• Monitor project schedules and budgets, prepare progress reports, and regularly liaise with key internal and external stakeholders.
• Log, manage and analyse information in regard to the progress of the programme and projects,
• Assure project plans and documentation are completed to standard and advise on appropriate action if needed.
• Undertake information gathering/research to support the project as directed
• Facilitate internal Programme and Project meetings, including project assurance and quality review, and external supplier meetings, preparing invites, agendas and taking accurate minutes.
• Management of papers and correspondence for a number of working and stakeholder groups.
• Participation in internal and external working groups and workshops.

Creative Learning & Engagement Manager

The Willow Tea Rooms Trust is custodian of the fully restored original Willow Tea Rooms building and the integrated visitor centre at 215-217 Sauchiehall Street; and Mackintosh at the Willow, the social enterprise that supports and helps deliver the charitable objectives of the Trust. As well as ensuring the ongoing preservation and maintenance of Miss Cranston’s historic Willow Tea Rooms, the heritage building acts as enabler for the advancement of education, inspiration and cultural engagement. The Tea Rooms are designed and operated as a cultural experience, and intrinsically connected with the permanent exhibition, historic items, educational facilities and interpretation that form the living breathing museum that is Mackintosh at the Willow.

We deliver a dedicated Creative Learning & Engagement Programme (CLE). This brings the building and its cultural legacy to life through tours and workshops for early years, schools, Further Education & Higher Education students; hosting specialist events for community and international visiting groups; and working in partnership with other stakeholders to connect a wider audience with the legacies of Catherine Cranston, Charles Rennie Mackintosh and his wife, Margaret Macdonald, via on-site, outreach and digital activities.

We are seeking a CLE Manager to deliver our current 3 year strategy and develop the next at an exciting time in the organisation’s journey. The strategy focuses on using the historical and social legacy of this special place and its creators as an enabler for education and inspiration in the arts, heritage and culture; and as a conduit for increased wellbeing, access, connection and inclusion for local, national and international communities.

We are looking for an experienced and enthusiastic individual, with a proven track record in successfully organising and delivering creative engagement experiences and activities in a heritage or arts environment. You will be passionate about the role of engagement and learning within the arts, culture and heritage sectors and have a keen interest in sharing knowledge and inspiring people about Glasgow and the pioneering figures of Catherine Cranston, Charles Rennie Mackintosh and his wife Margaret Macdonald. You will also have an excellent understanding of the positive impacts brought about by people engaging with heritage and culture, and the importance of accessibility for all.

If this is you then please download the Job Description below or get in touch with us at: admin@willowtearoomstrust.org

Marketing and Communications Officer

The Scottish Crannog Centre is looking for a marketing officer to join their team, to devise and deliver an innovative marketing strategy as part of the museum development.

Job purpose and key responsibilities:
• To devise and deliver a new marketing strategy to support the relocation of The Scottish Crannog Centre to its new site at Dalerb.
• To identify media opportunities in order to promote the Dalerb development project. Capturing and disseminating the development progress.
• To deliver marketing and media campaigns for current site activity and event programme.
• To deliver the transition from hard copy marketing and advertising to a paper-less model.

The successful applicant will connect to our Vision to be a national treasure loved and admired by all with social justice at its heart. They will manifest our values of being aspirational, listening, sharing, work, collaboration, ability to dream and togetherness.

The Crannog Centre supports a diverse team of talented and passionate individuals of all abilities and backgrounds. They are a Fair Work Employer, part of the Young Person’s Guarantee, and a Disability Confident Employer.

Contract details:
Normal hours of work are 9.00-17.30. Additional or fewer hours by arrangement, including during the winter.

Based at:
The Scottish Crannog Centre (Kenmore, Loch Tay) and away from the office as agreed with the Managing Director. Own transport essential.

Experience:
Have knowledge of and experience in digital marketing and developing an online presence through various channels/modes of communication.

To Apply:
Please send a CV and cover letter to Mike Benson, Managing Director: mikeb@crannog.co.uk.
Use your cover letter to introduce yourself, why you think you are the right person for the post, and to inspire us with some of your ideas for the position.

Development Project:
The Scottish Crannog Centre is in the process of moving to a much larger museum site at Dalerb, on the opposite side of loch Tay to the current site. This move will involve the reconstruction of a new Iron Age Crannog, the creation of an Iron Age village, and a new museum, café and shop. Dalerb will become Scotland’s most sustainable museum and the Marketing Officer will work with the rest of the management team to embed this vision and our ethos into the Scottish Crannog Centre’s transfer to the Dalerb site.

The project is built upon over 20 years of the Scottish Crannog Centre’s previous success as a Visit Scotland 5* visitor attraction. In the past four years, we have repositioned the centre to be development-ready by securing the collection, refurbishing the museum, and working alongside our communities to bring stories of Scottish crannogs to many different people in many different ways. Furthermore, we have shifted our perspective and now operate as a diverse community of learning that celebrates equality and equity. We believe that this approach expounds our values and best helps us to connect to the prehistoric crannog dwellers of 2,500 years ago.

The objectives of the Dalerb development project are to:
• To secure the long-term future of the Scottish Crannog Centre.
• To care for, interpret and research our collection, using academic rigour, immersive engagement and best practice.
• To create an organisation with lived values, strong governance and democratic decision making; one that is diverse, reflective and has a “can-do” attitude.
• To grow and nourish the 21st century Crannog Community through meaningful relationships, co-production, and skills exchange.
• Through our work, and the way we work, to be an organisation that people want to support and an organisation with HEFT – one that is built on resilience and trust.
• To realise our vision through the Dalerb project.
• To develop a site that sits in its locality, aware of its environment and with a need to be a beacon of sustainability, an integral part of the stunning landscape that is Loch Tay. This is where we will tell how the Early Iron Age crannog dwellers made the most of the world around them and how we will do the same in a sustainable, ecological way.

Commis Chef/Demi Chef de Partie

COMMIS CHEF/DEMI CHEF DE PARTIE

Salary: £20,592 – £23,500 per annum plus Gratuities and Excellent Benefits

Location: The Glenturret Lalique Restaurant – Crieff

Lalique Restaurant is offering a fantastic opportunity to join our team as Commis Chef. If you have a passion for food, love being part of a motivated team and thrive in a busy environment, we would like to hear from you.
The Restaurant was recently awarded a Michelin Star. We are the only Whisky Distillery in the World to have received this award.
If you would like to become part of this hard-working dedicated team, working closely with Mark Donald, Executive Chef then this is the position for you.
Are you ambitious? do you have a positive and approachable manner? do you enjoy the fast pace of working in a busy kitchen whilst consistently learning and developing within your role?
We are looking for someone who is looking to Assist the Chef de Partie with tasks related to meal preparation, maintenance, logistics, and safety and sanitation. Support the kitchen’s efficiency and safety without compromising the quality of the meals produced.

What is on offer for you!
Dedicated training.
Fantastic development and career prospects.
Fair tips/gratuity system.
Uniform provided and laundered.
37 days holiday per year.
Double match workplace pension scheme.
Death in service assurance.
30% discount within the Lalique Boutique.
50% food discount within our fine dining Lalique Restaurant and Café.
25% discount within the Glenturret shop including wine.
Performance Bonus.
£270 Glenturret Gift card on completion of probationary period.
Free Onsite Parking.
Staff Accommodation (for relocation).
Guaranteed Winter Holidays over the festive period due to closure of the Restaurant and Kitchen in January for 3 weeks to provide our employees with a well-earned break.

KEY RESPONSIBILITES

Monitors kitchen equipment and reports issues to superiors.
Measures, mixes, and prepares meal ingredients, sauces, and seasonings.
Washes, chops, and cuts fruit, meat, and vegetable items.
Assesses inventory and requests resupply when necessary.
Plates meal items under the Chef de Partie’s supervision.
Disposes of spoiled items and adheres to sanitation policies.
Label and stock all ingredients on shelves so they can be organised and easily accessible.
Undertake basic cooking duties such as reducing sauces, parboiling food.
Prepare simple dishes such as salads, entrees etc.
Maintain a clean and orderly kitchen by washing dishes, sanitising surfaces, taking out waste.
Ensure all food and other items are stored properly.
Perform other kitchen duties as assigned.
To clean down the section at the close of each shift and assist with any other cleaning tasks as required.
To be aware of and comply with Legal, Government and Company Policies relating to Fire, Hygiene, Health & Safety.
To carry out any reasonable tasks as requested by your superiors.

QUALIFICATION, KNOWLEDGE & SKILLS REQUIRED FOR THE JOB

• Understandable level of English spoken and written
• Training from a Culinary School
• Good understanding of food, health, and safety regulations
• Good communication skills
• Positive and approachable manner
• Team player qualities

If you are interested in this position or require any further information, please contact recruitment@theglenturret.com

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Operations Supervisor

Business Manager

Event Coordinator

Event Manager

Stonemason

Visitor Services Manager – Food and Beverage

Ghillie

Business Manager

Project Administrator (PPL Project)

Creative Learning & Engagement Manager

Marketing and Communications Officer

Commis Chef/Demi Chef de Partie

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