Full Time

Paintings Conservator

PAINTINGS CONSERVATOR
Full-time, Fixed term (8 months)
£29,816 – £32,645 per annum (Band 5)

We have an exciting opportunity for a specialist Paintings Conservator to join us to deliver paintings conservation across our collection. It is based within the Collections Care Directorate, reporting to one of the Senior Paintings Conservators. It sits alongside and compliments the other conservation specialisms of paper, frames, and time-based media.

KEY RESPONSIBILITIES

Paintings conservation and research (80%)
• Assisting with the planning and programming of paintings conservation work required to deliver the loans, displays, exhibitions, acquisitions, and collections care activities.
• Recording work undertaken and liaising with colleagues to highlight any anticipated issues with the delivery of the work programme and advise if additional requests can be accommodated.
• Undertaking conservation work required for exhibitions and displays of paintings, within NGS and at non-NGS sites, including advising on the suitability of works of art for transport and display, condition checking, conservation treatments and application of preventive conservation measures.
• Undertaking paintings conservation work required to improve standards of collections care, such as condition surveys of parts of the collection and remedial treatments.
• Documentation – requesting photography, communicating findings, and providing data for entry onto the NGS collections management database (Multi Mimsy) and NGS website.
• Responding to any incident reports which relate to paintings.
• Liaising with Conservation Technicians and Art Handling Technicians to ensure works are safely packed and installed, which may involve designing specialist storage and display cases.
• Undertaking art historical research relating to parts of the NGS paintings collection, and conservation research relating to modes of deterioration, conservation materials and techniques.

Common Areas of Responsibility (20%)

These areas of responsibility are common across all the conservator roles, although some of the specifics will vary depending on the conservator’s specialism.

• Commissioning and supervising work by freelance conservators and specialists.
• Undertaking courier duties of relevance to the conservation specialism.
• Devising work programmes for and supervising interns, placement students and volunteers.
• Providing specialist advice and training for colleagues and answering external enquiries.
• Working with budget holders to create, review, manage and maintain budget for areas of responsibility.
• Maintaining conservation and analytical equipment, advising on purchases of new equipment, monitoring levels of conservation materials and requesting additional stock as appropriate.
• Promoting the activity of the specialist role and of the Conservation Department as a whole, both internally and externally, by giving talks, tours, and presentations and writing content for traditional publications and social media.
• Developing and participating in relevant external networks and collaborations, both nationally and internationally.
• Maintaining and developing skills and knowledge in conservation and the cultural heritage sector.

Development Manager (Capital and Projects)

As a charity, the philanthropic income generated by our Development team is vital to our activities. We are hugely proud of the impact we have on people’s lives through sharing the stories of the remarkable objects we care for in Scotland’s National Collection.

We are seeking an experienced Development Manager to join our highly successful team to build on recent success and increase income from philanthropists, lotteries, grant-giving trusts and foundations. The Development Manager (Capital and Projects) will secure income for an interesting and diverse portfolio of capital and other priority projects, such as acquisitions, research and education programmes, refreshed galleries and transformative capital campaigns.

You will be able to demonstrate a proven track record in a relevant role within a fundraising environment and of preparing successful cases for support and 5, 6 and 7 figure bids. Extensive knowledge of fundraising theory and practice will be essential to meet challenging targets. You must have excellent interpersonal and communication skills, both written and verbal, and be able to negotiate successfully. You should have demonstrable experience of project managing fundraising activities and successful events and of managing your own prospects and budgets. Knowledge of Raiser’s Edge or a similar relational database is important, as is the ability to achieve results by working with other people.

Security Officer

Working as part of a professional security team, you will ensure and maintain the security, safety and integrity of all National Museums Scotland buildings and provide a safe and secure environment for all staff, visitors and collections. With proven relevant experience of working in a security environment previously, you will have a good working knowledge of security, fire, intruder and CCTV systems and procedures and knowledge of reception duties/access control for staff, contractors and visitors. You will possess good communication skills, in relation to both telephone manner and radio procedures and also in dealing with enquiries and requests for assistance. You will have good organisational skills and the ability to remain calm and positive under pressure and in dealing with a wide range of enquiries and situations.

A good knowledge of Health and Safety at Work procedures and experience in dealing with incidents / situations requiring an immediate or timed response is essential. This role can be demanding in nature in terms of the duties concerned and the environment in which it is carried out. ICT skills in Microsoft Word, Excel and Outlook, basic administrative skills and a current First Aid certificate are desirable.

A shift allowance of £3,371 per annum is payable.

Department Administrator

An exciting opportunity has arisen for an experienced Administrator to join our busy and creative External Relations directorate. You’ll bring strong organisational, interpersonal and IT skills to ensure efficiency and effectiveness across the directorate for the Marketing and Communications, Development and Digital Media departments.

Organised and methodical, you will have proven work experience in an administration environment and be adept at managing multiple priorities. You will also have good verbal and written communication skills along with an intermediate level of ICT skills in Microsoft Office. You should also have experience of managing your own time and workload, working to deadlines and of maintaining confidentiality, coupled with demonstrable experience of providing efficient administrative support to a head of department.

Treasure Trove Officer (x4)

he Treasure Trove system ensures that significant objects from Scotland’s past, which are discovered either by chance find or through organised archaeological fieldwork, are protected for the nation and preserved in museums across Scotland. The Treasure Trove Unit based at National Museums Scotland is responsible for the operation of the system for the benefit of all Scottish museums, and is the first port of call for new discoveries and finders.

The Treasure Trove Officer works as part of a small team processing the casework of the Unit, liaising with the Queen’s and Lord Treasurer’s Remembrancer (QLTR) staff, supporting the work of the Scottish Archaeological Finds Allocation Panel (SAFAP) and communicating the requirements and benefits of the system to finders, museums and wider audiences.

You will have a degree (or equivalent) in archaeology or a related subject. Knowledge of principles and practice of UK ‘treasure’ systems plus relevant practical experience of working with and identifying archaeological finds would be desirable. Experienced in administrative procedures and practices, you will be organised and methodical, with good verbal and written communication skills and ICT skills in Microsoft Office, including Word, Excel and Outlook. You should also have experience of managing your own time and workload, working to deadlines and handling multiple priorities.

We currently have 4 positions available: 1x permanent and 3x fixed term for 18 months.

Building Officer

National Museums Scotland is recruiting for an experienced Building Officer, to assist the Building Services and Energy Manager in achieving the National Museums Scotland vision, values and strategic aims in relation to Estates Management of the estate. The successful applicant will be taking operational control for management of building maintenance, repair and minor works contracts.

Visitor Services Supervisor – Cafe

JOB PURPOSE
To provide operational coordination and supervision of catering, retail, visitor services, and events at in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.
The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for catering, retail, events and duty management is very often the “face” of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Supervising/undertaking the day-to-day operation of the property and environs to ensure an excellent customer/visitor experience. This includes supervision of:
• Visitor services, catering, events and retail offer (including ordering, merchandising, sales targets);
• Line management of Visitor Services Assistants and volunteers
• Duty management and oversight/maintenance of the property
• Ensure the property social media is managed to generate interest, engagement and help drive visitors
• Support the informal learning and community engagement / outreach activity
• Ticketing & Membership sales (to targets) and general customer service (individuals, education visits, other groups);
• Security of the Property;
• Health & Safety procedures, emergency procedures, and environmental procedures;
• Deputising for the Visitor Services Manager / Operations Manager on-site and off-site as required

Responsible for day to day financial administration at the property, including
• Ensuring the completion of Cash/till reconciliation;
• Week-end reports and reconciliation;
• Completion of the banking and all cash handling processes

Supporting the Visitor Services / Operations Manager with
• recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they feel valued, respected and supported.

Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spend and support overall Property targets;

Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• No formal educational qualification required (but see “Experience” below);
• A full, clean driving license for driving in the UK.

Lead Consultant – Alternative Pathways

WHO WE ARE
We’re a forward-looking People Department that supports our organisation’s Strategy through support for our volunteers (2300) and employees (800) – whether as individuals or as managers. Our organization can seem complex since its workforce is deployed all across mainland- and island-Scotland, in all sorts of workplaces (from cottages to castles, mansions to mountains, gardens to great estates, tearooms, shops, offices – and everything in between), but our work aims to be fair and consistent no matter where and who our people are. We strive to make people processes simple and accessible so that our people can just “get on with the job”, but robust enough to give meaningful management information to help with strategic and tactical development and decision-making. Although the team is dispersed across the country, we enjoy connecting with each other for our work and for social activity: we take our work very seriously, but we like to have fun too.

WHAT THIS JOB IS ABOUT

This job works with colleagues across the Trust to enable alternative routes to employment into the Trust. These pathways will cover early (young people) careers and encore (new direction later in life) careers and will focus on the skills we need to support traditional conservation and innovation. You’ll lead the Trust’s delivery of early and encore career skills development programmes eg. Apprenticeships. You’ll also support the Trust in the design and delivery of alternative pathways to employment in heritage and nature eg. work experience, internships and volunteering for employability.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Lead the end-to-end strategy, design and delivery of early and encore career programmes working with subject matter experts, operational leaders and the People: Organisational Development team where needed to ensure an exceptional experience for new joiners from the pre-onboarding engagement period right through to the point where they complete their programme
• Use quantitative people data and external trend analysis to ensure our alternative pathways pipeline aligns to organisational needs. Looking ahead in the medium- and long-term, review current and future capability requirements for the organisation in collaboration with General Managers and Department leaders, assess required changes and support the transition to new capabilities where required.
• Develop alternative pathways to entry through internships, work experience and volunteering which actively and consciously support our Workforce ED&I strategy
• Manage the early careers experience, including the welfare and journey of students, apprentices and volunteers through their operational line managers, escalating issues and supporting line management where appropriate
• Work closely with a broad range of internal and external stakeholders including, but not exclusively, People: Organisational Development, ExCo, industry skills working groups, further education organisations, training providers, sector skills councils and trade bodies
• Bring expertise that ensures the development of the Early & Encore Careers strategy and programmes incorporates end user centric design to enhance customer experience, bringing the ‘Voice of the Customer’ and external best practice into the design
• Liaise with external providers and suppliers and review these external vendors performance and relationships. Lead on quarterly reviews with vendors, identifying and providing feedback on areas for improvement
• Lead regular reviews of all our alternative pathway provision with leaders across the organisation ensuring they are fit-for-purpose, implementing feedback received to continuously improve what we do
• Work closely with People: Operations & Policy to develop and implement effective recruitment campaigns for early and encore careers programmes, devising and managing the selection process and upskilling the wider organisation
• Contribute to the management and monitoring of the People: Organisational Development budget as it pertains to the programmes and qualifications we deliver in early and encore careers
How we would like you to achieve this
• We want you to work in a way that is wholly consistent with our stated organizational values and our Corporate Strategy, and our People Strategy, and to be overt in making links between the work you do and those values, so that stakeholders can easily recognize how our work is an essential contributor to the work of the Trust.
• We want you to be as participatory as possible at all levels within the organisation to hear, build-on, and guide suggestions “from the floor” that will move forward the level of service the OD team provides at an operational level, and inform our thinking and progress at a strategic level too.
• We would like you to use your existing professional network and knowledge to keep us abreast of current thinking in the field.
• We like to be kept informed so it is important to us that you keep good records relating to your activity and be able to use this swiftly to produce meaningful management information that can inform our decision-making. You need to be entirely comfortable and confident with creating and delivering engaging reports, formal papers, presentations, and activities for different internal audiences (from front-line staff to director/CEO/board level, as well as for external stakeholders).

Marketing Executive

JOB PURPOSE

The Customer & Cause team exists to inspire visits to our places across Scotland, grow membership and drive donations to support our work. This role supports and delivers marketing activity to help the Customer & Cause Directorate and the wider Trust achieve its key objectives.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Assist Marketing Managers to develop and deliver marketing plans and tactics to increase visitor and member numbers and meet Customer & Cause objectives.
2. Assist in developing appropriate marketing messaging and collateral in support of agreed marketing plans, tactics and other activity.
3. Build and maintain strong relationships with property teams and other Directorates to keep up to date with developments, needs and opportunities.
4. Deliver compelling content/promotion of properties in national, regional, and local tourism publications and websites and manage property listing with partners such as VisitScotland
5. Support planning and delivery of property event marketing across the season, including Easter, Halloween and Christmas
6. Plan and deliver paid marketing activity for cross-functional teams (i.e., Retail, Fundraising, Property teams, Hospitality etc.)
7. Plan and deliver regular email communications to members and leads
8. Identify ad hoc opportunities to enhance marketing activity across the marketing team, more widely within Customer & Cause and throughout the Trust
9. Monitor, track and report on results of campaign activity across the Marketing team
10. Maintain and enhance good working relationships with external partners on promotional activity for properties (e.g., Discover Scottish Gardens, Gardeners World, Scotrail etc.)
The current duties of this job do/ do not require a criminal records (Disclosure Scotland) check to be carried out.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
• A relevant degree or Marketing-specific qualification or equivalent experience
Experience

Essential
• Knowledge of the complete marketing mix and understanding of marketing planning.
• Understanding of above and below the line marketing tools with an eye to future marketing approaches.
• Understanding of different audiences and how to successfully engage with them.
• Good teamwork skills
• Creative and collaborative
• A proactive approach with problem solving skills
• Demonstrable high levels of interpersonal and communication skills and confidence in dealing with a wide range of stakeholders
• Demonstrable experience of the Trust’s core Values (brave, caring, curious, inclusive, vibrant)
• Competent user of Microsoft Office products
• Ability to manage time efficiently and effectively in an environment of changing priorities.
• A current valid driving licence

Café Manager

The Organisation
Maryhill Burgh Halls Trust (MBHT) was established in 2004 as a registered charity in North West Glasgow to save the Victorian Burgh Halls from demolition and bring the Halls back into community use. MBHT raised over £9 million to regenerate the building and it reopened in 2012 as a multipurpose space including an event venue, office spaces to let and local heritage site including a museum and exhibition space and collection of artefacts. Heritage has been at the heart of the Trust’s aims and activities from the beginning of the Burgh Halls’ regeneration project. MBHT continues to look for ways to engage and involve the local community to promote local culture, arts and heritage and highlight the excellent community facility of the historic Burgh Halls. 2022 will be an exciting year for the Trust with a 10 year anniversary celebration programme, community consultations and the reopening of our café along with our programme of exhibitions, collaboration, workshops, talks and tours as well as our participation in a number of festivals.

Maryhill Burgh Halls Trust is currently investing in the redevelopment of their café space. We are aiming to provide a flagship café within the Halls building that offers employment and training in a vibrant working environment and provides healthy, well-prepared and good quality food for all of its customers.

Purpose of Post
The management of all functions of the café operation at Maryhill Burgh Halls including management of staff, resources, business development, good food, quality standards and supporting the ethos of exceptional employment opportunities for local people.

We are looking for a dynamic experienced Cafe Manager to help deliver the successful opening and running of the operation. We seek someone with strong catering management experience, entrepreneurial attitude and behaviours, great customer service skills and experience of working within a vibrant, creative environment. They will also have a strong value base that promotes training and development. Experience of working with volunteers and people with training needs will be advantageous.

The key elements of the role are:

· Food preparation and planning responsibilities

· Systems and processes – responsibilities

To apply for this position, please send a recent CV (no more than four sides of A4) and a covering statement stating your suitability for the role (no more than one side of A4).

Applications should be sent by email to: peopleservices@gcvs.org.uk or Tel: 0141 354 6515 for more information.

The closing date for completed applications is Monday 20th June 2022.

PVG membership will be requested for the successful candidate.

Assistant Sales and Membership Manager

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence
We are inclusive
We innovate
We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Assistant Sales and Membership Manager to work within our Sales and Membership Team to manage the booking of GSC public programmes, ensure the smooth delivery of daily operations and line manage a team of sales and membership assistants. You will lead on the development of sales strategies and delivery of seamless booking processes by collaborating with others across the organisation to ensure accurate and seamless on-sales of all public programmes including day ticketing, Newtown Flight Academy and IMAX Cinema.

We are looking for someone who has experience in leading a team and in a booking management or sales role, strong problem solving skills, good organisational skills and is motivated to develop a team to provide 5* customer experiences and contribute to our mission.

If this sounds like you then we would love you to get in touch!

Full job description is available to download at the bottom of this page.

APPLICATION DETAILS

Please visit the Jobs and Volunteering section of our website for further information about working at GSC and a link to an application form for this role.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Team Leader – Admissions (Highland Wildlife Park)

An exciting role as Team Leader – Admissions has arisen within RZSS, (the Royal Zoological Society for Scotland), at our Highland Wildlife Park site.

We are the conservation charity that owns Edinburgh Zoo and Highland Wildlife Park and have big ambitions to save wildlife and empower people in Scotland and around the world to protect, value and love nature.

The role

To coordinate the day-to-day Admissions and Visitor record systems and perform a range of administrative functions ensuring the smooth running of the RZSS Highland Wildlife Park’s Admissions Operations. Being the first point of contact for our visitors, ensure customer service is kept in line with best practice and visitor experience guidelines, and supports RZSS vision and mission

This is a part time and permanent role where the working hours are 30 hours per week and weekend working will be required.

Some of the things you’ll do:

Provide day to day supervision and coordination of the Admissions team, e.g. open and close the gate, communicating targets and monitoring sales and service performance, dealing with any issues which may arise.

Develop and maintain a supportive and dynamic first-class sales and customer service culture amongst the team focussing on delivering a skilled, professional welcome and exceeding visitor expectations.

Provide accurate administrative reporting for all Admission related processes as required, e.g. management information regarding admissions data (visitor numbers and types of visitors by nationality, and age) and assisting with Incident Action plans

Ensure the Admissions area is presented to the highest standards, fully stocked (till rolls, visitor maps) to enhance experience and sales and report any issues to Visitor Experience Manager and P&E team any maintenance issues regarding the integrity and safety of grounds, buildings and utilities.

What we’re looking for:

Educated to Higher Grade OR equivalent qualifications or experience.
Knowledge and understanding of Health and Safety and Equality regulations
Significant experience of leading a team in a customer service environment
Experience of working in a similar visitor attraction environment

Due to the nature of our operations weekend working will be required on a rotational basis.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

« Previous Page