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Full Time
You will play a key role in setting the direction and implementing Dundee Science Centre’s ambitious strategy including education and widening access initiatives. You will strive to support our vision of being an accessible hub for engagement with science and a platform which brings together partners to co-create content to address local needs and provision.
With a focus on quality and consistency you will ensure DSC’s content is in line with Dundee Science Centre’s key aims and local and national government priorities and is of, high quality, scientific accuracy, and relevancy. This will be achieved through partnership working and liaising with industry and higher education to incorporate their research and discoveries into all STEM learning and community engagement, for all ages and for both formal and informal learning.
• Bid writing and secure sponsorship for core activity, projects, and exhibitions, by identifying income sources, writing proposals, and delivering presentations
• Responsible for Budget control and all related finance procedures relating to programmes, fundraising and Service Level Agreements
• Initiate, lead and manage projects and budgets for core activity, new projects and existing programmes identifying key delivery partners and event formats through meaningful partnership working
• Responsible for report writing to various stakeholders
• Line management of relevant team responsible for the creation, delivery and co-ordination of content and programmes
• Leadership and coaching of wider team in relation to quality assurance and in line with the strategic direction and aims of the organisation
• Liaise with national and local authority stakeholders and community organisations to develop and deliver appropriate programmes in collaboration with partners
• Support the Head of Business Development with industry, Further and Higher Education to incorporate their research and discoveries into learning experiences for the public audience
• Working in collaboration with Science Centre Advisory Boards partners to identify local gaps in provision, key themes/topics to be covered
• Secure accreditation and develop and deliver career long professional learning training courses for scientists and educational practitioners covering science communication and public engagement projects for STEM professionals, including delivering science communication training
• Ensure Dundee Science Centre supports CfE and Education Scotland Framework, Scottish Government STEM and Education Training Strategy
• Responsible for overseeing and implementing evaluation and reporting processes regarding all programming
• Contribute to the development of Dundee Science Centre’s Inclusion and Diversity strategies and policies
• Support DSC marketing and audience engagement strategy, deliver marketing and communications aspects as required
Qualifications
• Education or experience to degree level (minimum) or equivalent in a relevant subject area (e.g., science, Business Management or Project Management)
KEY PURPOSE
To ensure that the garden and related policies of Threave Garden and Estate are managed and maintained as a nationally-recognized garden of outstanding historical and horticultural importance; contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters.
The role of ‘Gardener’ as a key member of the Threave Garden team will be heavily involved in the development plans of the garden and wider designed landscape, with future projects aimed at creating gardens of international significance. Hence this post will be vital to realize this ambition of the gardens as a top visitor attraction.
CONTEXT
Threave is one of the National Trust for Scotland’s top ten most visited attractions. The garden is made up of many landscaped features and themed areas including a Secret Garden, Rock Garden, Sculpture Garden, a variety of different water features, Azalea walk and heather beds, a one-acre traditional working walled kitchen garden, orchard, large nursery with new glasshouse facilities, extensive woodland garden and broad variety of themed beds and borders planted with a large and diverse collection of plants. Threave provides a perfect location for the Trust’s School of Heritage Gardening, offering a wide variety of horticultural experience in both traditional and modern gardening techniques. Open all year round, the garden provides interest throughout the year.
KEY RESPONSIBILITIES
The Key Purposes of the job will be met by:
1. Undertaking – Garden practical maintenance of the garden / walled garden (e.g. managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement. Walled Garden – Sowing/growing and harvesting vegetables, pruning of fruit, weeding, planting and maintaining all areas, to the required standards expected by the Trust and for the maximum safety of staff and public, and enjoyment by visitors including other professionals in the horticultural industry;
2. Fostering positive relationships with local communities and organisations and promote the work of the Trust.
3. On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;
4. Demonstrating self motivation, organizing, planning, and prioritizing and good time management;
5. Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Head Gardener.
6. Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.
The current duties of this job do require a criminal records (Disclosure Scotland) check to be carried out.
CONTEXT
We are looking for an experienced and talented individual to join the management team of our fantastic property, Pollok House. This is an exciting opportunity within the heritage industry and the ideal candidate must be passionate about our vision for the future and what we do every day as a business: bringing people together and providing them with the greatest visitor experience. Set within Pollok Country Park, Pollok House is Glasgow’s “country house” and is a fantastic place to soak up the atmosphere of Scotland’s history. With its beautiful gardens, popular park café and retail, famous art collection, busy functions business and events programme. Pollok House is a popular family-friendly visitor attraction in Scotland’s largest city.
KEY PURPOSE
The Visitor Services Supervisor- Retail will be responsible for merchandising all retail spaces with a creative flair, stock control & replenishment with guidance of our head office team and driving retail sales across the property. As a customer facing role approachability and customer service are key, ensuring our visitor experience is delivered to the highest possible standards. Effective team leadership and training to ensure upselling, and great customer service within all retail areas, also providing further visitor information about the wider property when necessary.
This role will be part of the duty management team, along with supervisors and mangers from other departments across the property. This responsibility ensures the smooth running of the day-to-day operation across all departments to support a 7 day opening.
The successful candidate will be expected to work long 5 days over 7 on a rota basis with other managers and supervisors within the property.
KEY RESPONSIBILITIES
• Retail management:
o Effectively merchandise retail areas, promote, and encourage upselling to maximise all sales opportunities and contribute to the property’s financial sustainability.
o Manage & implement stock taking procedures, accepting deliveries, use of stock management system, recording wastage, and managing storage areas effectively.
o Carrying out stock takes to ensure accurate financial reporting.
o Supervise and lead staff team to ensure great customer service
o To act as Duty Manager on a shared basis, which will involve weekend and occasional evening work.
• Operational support
o Compliance checklists and walk round procedures/ daily- weekly- monthly
o Identify issues to smooth running of daily operations and co-ordinate with IT/ Facilities Manager as appropriate to resolve any issue (e.g., EPOS, blocked toilet, water leak or power cut)
o Customer complaint handling, both handling informal issues and providing information for escalation/formal complaints
o Group bookings/ event/ function – supporting delivery where needed
o Accept and good receipt deliveries and/or pass over where appropriate to colleagues
o Security of building, retail stock, collections
o Daily banking, incl. weekly Loomis collection
o Fully aware of daily activity noted in Property Calendar- and co-ordinate any specific requirements to the staff teams
o Handover to other managers at the end of the day (via note or email)
o Be available on radio for staff team support
o Escalate any issues as appropriate to Operations Manager
KEY PURPOSE
To ensure that the garden, grounds and related policies of the gardens are managed and maintained as a nationally recognised garden of outstanding historical and horticultural importance; contributing to the properties’ overall conservation and development, and its enjoyment by visitors and supporters.
The role of ‘First Gardener’ will be heavily involved in the day to day maintenance and operation of the garden, supervision of garden staff and volunteers and assisting and supporting the Head Gardener in implementing development plans for the gardens and wider designed landscape.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Practical horticulture. This includes tree management; managing herbaceous plants, annuals and bulbs; lawncare; pest/disease/weed control; composting and soil improvement; hard-landscaping; glasshouse care, plant propagation; biosecurity
• Resource management. Ensuring effective and efficient use of machinery, equipment, materials and all other resources,
• Participating fully in the property’s wider “management team”, deputising for the Head Gardener as required.
• Plantsmanship. e.g. the identification, knowledge and understanding of this high calibre plant collection, including recording and labelling of individual plants and recognised collections
• Staff and volunteers. Assisting with recruitment, induction, supervision and direction, development and performance management to ensure they are fully equipped, organised and motivated to undertake their duties to required standards
• Input into daily, weekly, yearly and longer-term operational work plans to ensure that activities are prioritised and planned to optimise the use of resources and meet the Trust’s objectives.
• Ensuring compliance with the Trust’s health, safety, and environment policies and procedures to ensure the health and welfare of staff/volunteers/ visitors/ service providers
• Working to the Trust’s Strategy and policies with respect to sustainable gardening activities, including energy, water, peat and pesticide use
• Customer service and care delivered to a high standard to ensure that the property’s reputation for excellence is maintained and enhanced
• Research and development. eg. research into historical precedents and practical contemporary solutions to inform proposed activities and projects; support to the design and implementation of restoration and/or development projects
• Interpretation. eg through the development and delivery of events, projects, literature, signage, talks, demonstrations etc.
• Administration to enable gardening activities to be undertaken and recorded efficiently;
• Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Operations Manager.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
Essential
• An HND/HNC level qualification in amenity horticulture or related subjects (equivalent to NVQ/SVQ level 3), supported by qualifications and experience demonstrating practical horticultural knowledge
• PA1 and PA6a spraying certificates, or willingness to be trained in the use of pesticides and to exercise that training;
• Current driving licence valid for driving in the UK
JOB PURPOSE
The National Trust for Scotland is the independent conservation charity that for 91 years has saved, maintained and shared many of the country’s most loved places, rich with history, heritage, nature and culture. The charity celebrates Scotland’s heritage and with more than 100 places in its care, there’s a place for everyone to love.
The Communications Manager will join the charity’s small and busy Communications Team on a fixed-term basis to manage and help deliver external and internal communication activities that support our charity’s vision, objectives and brand. 2022 is an important year for the Trust, as we begin implementing our ten-year strategy, Nature, Beauty & Heritage for Everyone.
The existing Head of Communications is to act as interim Director of Customer & Cause (the department in which Communications is located alongside our Fundraising, Membership and Marketing Teams), and in turn the existing Communications Manager will take over as interim Head of Communications. The postholder will therefore assume the Communications Manager’s role in order to enable her to focus on her new responsibilities.
The specific purpose of the role is to deliver a planned programme of communications to the media and the Trust’s many external and internal stakeholders with a view to delivering high levels of coverage, thus inspiring visitors, members, supporters and our workforce. You’ll work with our external Public Relations agency partner and on your own initiative to develop communication plans that will enhance the reputation of the Trust and promote its work and the benefits it brings to Scotland.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Working with colleagues across Trust and particularly in the Customer & Cause directorate to manage and deliver communications plans and activity that supports the Trust’s strategic objectives.
• Working with inhouse and agency colleagues, create and deliver on brand and on message content for use on Trust and external channels which promotes the work of the Trust.
• Building and managing relationships with key media contacts to maximise positive coverage of Trust stories.
• Working across the customer and cause directorate to develop engaging communication plans as part of national campaigns for fundraising, membership or visitors.
• Developing a plan of engaging internal communications to promote a positive working environment for staff and keeping them informed of developments across the Trust.
• You’ll support the National Trust for Scotland’s properties, regions and departments in developing their own communication activities, ensuring that they don’t clash with national activity and are within the agreed guidelines.
• You’ll ensure the at Trust maintains a and effective and timeous response to media enquiries, including on an out of hours basis.
• Providing advice and support to senior managers and Trustees on media and reputational issues.
• You’ll be flexible with a willingness to work non-traditional hours and be available to travel in the UK
JOB PURPOSE
The Communications Executive will join the charity’s small and busy Communications Team to help deliver external communication activities that support our charity’s vision, objectives and brand. 2022 is an important year for the Trust, as we begin implementing our ten-year strategy, Nature, Beauty & Heritage for Everyone. This role will be involved in creating content for a wide range of audiences, using Trust and external channels, with the purpose of encouraging more people to visit and enjoy the properties in our care.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
SHARING STORIES
• Working with colleagues across Trust and particularly in the Customer & Cause directorate to deliver a programme of communications activity that supports the Trust’s 2022/23 visitation and new membership objectives through earned media.
• Working with inhouse and agency colleagues, create and deliver on brand and on message content for use on Trust and external channels which promotes the Trust’s seasonal events programmes.
CO-ORDINATION AND ADDING CAPACITY
• Working with Customer & Cause and agency colleagues to ensure that all activity is scheduled for maximum impact.
• Work across Customer & Cause on a range of content projects and tasks including writing for website and internal channels, creating video for same and other tasks as required.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
Essential
▪ Degree in a relevant discipline or equivalent practical experience
Desirable
▪ Driving Licence, valid for driving within the UK
This role does not require you to undertake a criminal records check.
Experience
Essential
• A creative approach to storytelling
• Proven verbal and written communications skills
• Competence in using Microsoft Office packages
• Experience in using web and digital-based channels
• Good teamwork skills
• A proactive approach to problem-solving
• Demonstrably high-levels of interpersonal skills and confidence in dealing with a wide range
of stakeholders
Purpose of the role
To assist with the accurate and timely processing of banking transactions, incoming and outgoing payments from/to debtors and creditors. Ledgers Assistants work primarily in either Sales, Purchase Ledger or Cashroom sections at the discretion of the Trust, but will be expected to work flexibly between the two to suit the demands of the Department.
Deliverables
Purchase Ledger:
Ensure that invoices and credits are processed timeously and correctly and applying the Trust procedures to meet our obligations to suppliers.
Prioritise workload to ensure deadlines met
Reconcile records with supplier records to ensure consistency and accuracy.
Assist with general office routines such as filing and reviewing reports to ensure the smooth operating of the section.
Sales Ledger:
Ensure that incoming payments from debtors are processed against invoices issues, timeously and correctly and applying Trust procedures to pursue outstanding debts.
Assist with the preparation of banking and reconciliation of cash.
Assist with general office routines such as filing and reviewing reports to ensure the smooth operating of the section.
Cashroom:
• Download invoices and bank statements to create a daily banking sheet
• Record all incoming payments from customers and correctly allocate against customers’ accounts
• Reconcile all accounts as requested and ensure there is no unallocated cash at the end of the week or month
• Lodge cheque and cash payments and other banking transactions
• Perform bank reconciliations
• Monitor daily cashroom email and action these
• Direct Debit collection
The current duties of this post do require a criminal records (Disclosure Scotland) check to be carried out.
Project Office Manager (Band 4)
Full Time, Permanent
Job Scope
NGS has an ambitious programme of work to help improve how we care for our world class collection of art and our people, whilst also improving the visitor experience across our galleries, online and on the road. As a result, we have a wide range of improvement programmes, ranging from major capital projects (at the Scottish National Gallery and the creation of our plans for the national collection facility known as The Art Works) together with a wide range of improvement projects across all aspects of what we do in the National Galleries of Scotland.
Over the last 3 years we have established a project methodology in NGS and have set up the Project Management Office to support and track the various projects through dedicated forums and Steering Groups.
– Major Capital Programme Board – our committee with Trustees of NGS to review and challenge our progress on our major capital projects
– Programme Steering Board – for the Leadership Team at NGS to review, track and make decisions, for example, on sequencing and on resource allocation across our capital projects
– Extended Leadership Team – subgroup to develop and manage the Integrated Plan for NGS, to be able to co-ordinate and deliver on the operational plans for each of the Directorates in NGS
– Chief Operating Office Programme Group – for the COO Leadership Team to review, plan, manage and co-ordinate the improvement projects across Estates, Security, HR, and Operations
– Steering Groups aligned to our other Priorities (Capital Projects (Scottish National Gallery and The Art Works Equalities, the Environment, Income, Public Programme) to co-ordinate and deliver on the relevant improvement plans
The Projects Office Manager sits on several of these forums and works with the representatives to produce executive summary reports and recommendations on how to deal with resource contentions.
We now have a good baseline structure and knowledge to be able to run and co-ordinate our improvement projects. The evolution of this role will enable NGS to take that investment in structure and capability to the next level, so we can be more agile, responsive, and consistent in our ability to deliver to realistic timescales and targets.
This role reports into the Director of Finance, which allows us to ensure project management and reporting are closely aligned to budget management and reporting. We have begun to develop 5-year plans across the major improvement projects notably in estates, security, and IT. We are currently developing 4-to-5-year operational plans for all areas of NGS, and this role will play a key part in ensuring these plans are inter-connected successfully to ensure we agree a realistic sequence of work to be able to balance a wide range of resource demands.
Our Edinburgh Gin brand continues to lead the way… already rated amongst the top tourist attractions in Edinburgh, our brand’s visitor centre and retail outlet is most certainly ‘filled with wonder’! 🌸🦋
We now have a hugely exciting opportunity for a highly experienced people leader to join our brand homes management team, to lead the operational management of our complete end to end Edinburgh Gin visitor offering. This role will have the significant, but highly rewarding and exciting task, of leading the site operational teams, as we plan for and then migrate into, our beautiful and expansive new premises across a number of operational areas: visitor centre; retail; and on trade/bar.
Key to the success of this role will be continuing to lead and inspire, ensuring the teams continue to deliver exceptional experiences to all of our brand customers and consumers (both face to face and virtual), with our people remaining fully engaged every step of the way!
This truly is a unique opportunity and one which will offer the right candidate oodles of personal and job satisfaction, sprinkled with big handfuls of fun and excitement 🤩
We are looking for an inspirational and progressive people leader, and someone who has significant experience of effectively leading the operational management of £multi million visitor / tourist experiences and attractions.
Interested… of course you are!
Please visit our portal to find out a bit more about the specifics of this opportunity, where you can also apply direct.
Musselburgh Racecourse is one of the UK’s most progressive racecourses, and one of Edinburgh’s leading hospitality and entertainment venues with 5 Star Visit Scotland accreditation.
Musselburgh Racecourse are seeking someone with a strong background in digital marketing to join the Musselburgh Racecourse team, focusing on social media, digital innovation, content creation and a flair for creativity.
Do you have a passion for all things digital including social media platforms, e-newsletter systems and keep up to date with all the latest digital innovations? Are you a self-starter with the drive and ambition to meet the objectives of all projects within a fast pace and busy environment? If so, this role might be for you.
You will have:
• Lots of creative ideas
• A passion for all things digital and a strong desire to learn, contribute and innovate
• Create and inspire content creation
• Strong writing skills
• Fantastic attention to detail
• A ‘roll your sleeves up’ attitude
• Know how to run paid social media campaigns – or be willing to learn
• Excellent administration and organisation skills
A formal marketing qualification or a minimum of two years’ experience in a similar role will be helpful. You should have excellent IT, communication and inter-personal skills, a very good telephone manner, strong customer service and the ability to organise and prioritise your workload using your own initiative.
If you’re interested in this role, please send your C.V to enquiries@musselburgh-racecourse.co.uk.
Salary: £21-25k pa.
Benefits: Company Pension, 30 Days AL and TOIL for weekend racedays
Closing date: 24th June 2022
No agency enquiries please.
Contract Type: Permanent
Salary: £22,018 – £24,309
Grade: FC05
Hours: 32.5 Hours Per Week
Location: Lochgelly Centre
Job Reference: ON000378
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.
Requirements
We are looking for a permanent leader for our busy community café, someone who is a real foodie and enjoys working with the public, providing excellent customer service naturally. This is the perfect opportunity for an individual with the right drive and passion who is interested in developing both their catering, bar and hospitality skills, and their knowledge in a senior role, whilst being part of a larger team. With a thriving community theatre on site, you’ll be preparing and managing stocks in preparation of the bars for our shows.
You can view the full job description on our current opportunities page.
The Individual
You should have the desire and skills to provide an excellent customer experience for our updated offering. Having similar experience in a catering environment and the ability to cook, manage orders for the café and bars, plan rotas for the catering, bars and events, be proactive and have great organisation skills and be able lead a small team is essential. There will be statutory paperwork that requires completing daily, plus you’ll need to prepare banking, finalise end of day tasks and log the cafe’s performance. The role will include regular weekend / evening working, and supporting our other venues as required. In return we offer a fantastic package which includes unsociable working enhancement payments, pension package and a competitive hourly rate.
How to Apply
If you’re looking for a new challenge in your career, and ready to apply for the role, please complete an Application Form and return this along with our Equal Opportunities Form to the Recruitment Team. The full application pack can be downloaded from our vacancies page on our website.
Please note we are not accepting CV’s for this role.
We are an equal opportunities employer.
We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
We would encourage early applications as we are expecting high levels of applications and will close the vacancy when a suitable candidate is identified.