ASVA Events

ASVA Member Ideas Exchange: Visitor Experience & Engagement

Wednesday 03/06/2026

Online

Start Time
10:30 AM

End Time
11:30 AM

Exclusive to ASVA Members

This event will provide a structured yet informal opportunity for ASVA members to come together to share experiences, explore challenges and exchange best practice around visitor experience and engagement. The focus is on practical learning, peer discussion and collective insight.

The event will feature a short case study presentation from Christina Dobbie, Visitor Centre Manager at Glen Garioch Distillery.

Glen Garioch Distillery was successful in winning the Aberdeen City & Shire Regional Thistle Award for Best Visitor Experience 2025. Christina will share insight into the aspects of Glen Garioch’s visitor experience that have had the greatest impact on visitors, what resonates most strongly with audiences, challenges and lessons learned along the way, and practical ideas that other attractions could realistically adapt within their own organisations.

This will act as a catalyst for wider discussion and shared learning across the group. Throughout the session, members will be encouraged to contribute their own experiences, ask questions and learn from peers facing similar challenges across the sector.

This event will offer members:

• Exclusive access for ASVA members
• Insight from a member attraction case study
• Peer-to-peer sharing of experience and best practice
• Open, facilitated discussion in a trusted environment
• Practical ideas that can be adapted within individual attractions